Ballad Health Center for Early Learning - Abingdon
300 Towne Centre Drive, Abingdon, VA
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Own this daycare? Claim itAbout
Ms. Valerie Cotten is a licensed home daycare in Abingdon, Virginia. It is licensed by the state, for up to 12 children, serving infants, toddlers, preschoolers and school-age children.
It is open Monday to Friday, 7:30 AM to 5:30 PM. As a home daycare, the provider shares the address with families when you call.
Virginia Department of Education, Office of Child Care Health and Safety made 7 visits in the last 3 years and cited 13 rules across 6 of them. The visit list, in the state's words, is below.
Hours
| Monday | 7:30 AM to 5:30 PM |
|---|---|
| Tuesday | 7:30 AM to 5:30 PM |
| Wednesday | 7:30 AM to 5:30 PM |
| Thursday | 7:30 AM to 5:30 PM |
| Friday | 7:30 AM to 5:30 PM |
| Saturday | Not listed |
| SundayToday | Not listed |
Programs
| Ages | Infants, toddlers, preschoolers and school-age childrenFrom the state license |
|---|---|
| Setting | Family child care homeFrom the state license |
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 12 childrenFrom the state license |
Cost
Ms. Valerie Cotten has not listed its tuition.
State record
7 visits in the last 3 years · Last visit May 27, 2026: 5 rules cited
Rules cited on 6 of 7 visits · 13 rules in all
For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
8VAC20-800-180-A
“The provider shall obtain for each caregiver and adult household member a current Report of Tuberculosis Screening form,to be completed every two years. Caregiver #1 and #3 did not have up to date two year repeat TB screenings completed.”
8VAC20-800-210-A
“In addition to satisfactory completion of first aid training and CPR training, caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Caregiver #1 and caregiver #3 did not have record of 16 hrs. of the annual training required.”
8VAC20-800-60-A
“The provider shall maintain an up-to-date record at the family day home for each enrolled child. Child record # 6 did not have an annual update completed for the child's record.”
8VAC20-800-690-E
“Soiled disposable diapers and wipes shall be disposed of in a leak-proof or plastic-lined storage system that is either foot operated or used in such a way that neither the caregiver's hand nor the soiled diaper or wipe touches the exterior surface of the storage system during disposal. There was not a leak-proof or plastic-lined storage system that is either foot operated or used in such a way that neither the caregiver's hand nor the soiled diaper or wipe touches the exterior surface of the storage system during disposal available.”
8VAC20-800-690-D
“The diapering surface is required to be non-absorbent. The diapering pad had a rip in it making it non-absorbent.”
8VAC20-800-60-B
“A child's record shall contain emergency contact including name, address, and phone # of two designated persons to contact in case of an emergency. Child #1 who had been enrolled for 3 months had one emergency contact listed. Child #2 who had been in enrolled for 1 day did not have any emergency contact info. on file.”
8VAC20-800-120-B
“Assistant and substitute provider records shall contain two or more references and the name and address of the telephone of a person to be notified in an emergency. Assistant #2 did not have two or more references documented and the information to contact in case of an emergency and had been employed for about 6 weeks.”
8VAC20-800-570-A Complaint related: Yes
“The provider shall ensure that a caregiver not exceed 16 points by using the point system. An assistant was left to care to care for children for a total of 26 points for approximately 15 minutes until the provider returned.”
22.1-289.035-B-3
“Family day homes are required to request a copy of the results of a central registry check before the caretaker begins work. Caretaker #2 had been working several months and there was not a record of a completed central registry check.”
8VAC20-800-240-A
“Areas of the home shall me maintained in a safe condition. The wooden step stool n the bathroom in which the children use had a loose step that exposed a staple.”
8VAC20-800-280
“Potentially poisonous substances such as cleaning agents shall be stored away from food in areas inaccessible to children. Cleaning bottles were being stored on the side of the diapering table accessible to children.”
8VAC20-800-350-E
“Based on observation, the hot tap water available to children was above 120 degrees. Evidence: 1. The hot water in the sink children use was hot to the touch and had steam coming from it.”
8VAC20-800-960-E
“Based on observation, bottle were not labeled with the child's name and date. Evidence: 1. Two infants (child #1 and #2) were in care on bottles and bottles were not labeled with names and dates.”
8VAC20-800-260-B
“Based on observation, the provider failed to have a non climbable barrier at least four feet high such as, but not limited to, a fence or impenetrable hedge shall surround outdoor play areas located within 30 feet of drowning hazards such as, but not limited to, inground swimming or wading pools, ponds, or fountains not enclosed by safety fences. There is a hole where a fish pond used to be and it had approximately 3-5 inches in it.”
8VAC20-800-350-E
“Based on measurement, the provider failed to maintain hot water at taps available to children within a range of 105?F to 120?F. Evidence: 1. The bathroom faucet water in which the children use had a reading of 135 degrees.”
8VAC20-800-260-B
“Based on observation, the provider failed to have a nonclimbable barrier at least four feet high such as, but not limited to, a fence or impenetrable hedge shall surround outdoor play areas located within 30 feet of drowning hazards such as, but not limited to, inground swimming or wading pools, ponds, or fountains not enclosed by safety fences. Evidence: 1. There is a fish pond approximately 5 by 5 feet that had approximately 4-5 inches of water in it. The pond is located in the backyard.”
8VAC20-820-120-E-2
“Based on observation, the findings of the most recent inspection were not posted. Evidence: 1. The last inspection had fallen and was not posted.”
8VAC20-800-280
“Based on observation, there were potentially poisonous substances accessible to children. Evidence: 1. On the front porch there were plant care chemicals, armor all, bug and tar remover and fire starters.”
8VAC20-800-60-B
“Based on record review, child records did not contain all of the required information. Evidence: 1. Child #1's record did not have the doctor's name and #. 2. Child #3's record did not have emergency addresses listed. Two are required. No policy # was listed for the health insurance. There was no signature on the emergency medical authorization.”
8VAC20-800-90-C
“Based on record review, the provider did not obtain documentation of additional immunizations for a child who is not exempt from the immunization requirements according to subsection B of this section: Evidence: 1. Child # 3 last had immunizations documented 12/7/2021. Immunizations are due once every six months for children under the age of two years.”
22.1-289.035-A
“Based on record review, the provider failed to get a central registry history check on an employee every five years. Evidence: 1. Staff person #4 has a central registry history check dated 1/11/2017; therefore a repeat central registry check was due 1/11/2022.”
8VAC20-800-770
“Based on observation, the provider did not have a working battery operated weather band radio. Evidence: 1. The provider had a battery operated radio but is was not working.”
8VAC20-800-60-A
“Based on record review, the provider did not maintain up to date records for each enrolled child. Evidence: 1. Five children's records were reviewed, child #2 was past due for an annual update.”
8VAC20-800-320-C
“Based on observation, the provider failed to keep an electrical device unplugged by the bathroom sink. Evidence: 1. The inspector observed a flat iron unplugged near the bathroom sink basin that the children use.”
8VAC20-800-280
“Based on observation, the provider failed to keep poisonous substance supplies inaccessible to children. Evidence: 1. the inspector observed a bottle of hydrogen peroxide, two bottles of oral rinse and other personal care items stored under the bathroom sink that the children use.”
8VAC20-800-140-D
“Based on interview, the substitute provider failed to maintain a record of arrivals and departures on each day that the substitute provider works.”
8VAC20-800-40-A Complaint related: Yes
“Based on observation and record review, the provider failed to ensure that the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home. 1. The provider is licensed for a capacity of 12 children which is on the face of the license issued to the provider. 2. The inspector arrived at the home at approximately 8:50 a.m. on 4/11/2022 and observed 22 children in care ages seven months through five years of age. The inspector counted the children in two rooms. 3. The licensing inspector, licensing administrator, and local law enforcement arrived at the home at approximately 1:05 pm on 4/14/2022 and observed 23 children in care ages seven months through five years of age. The inspector counted the children in two rooms, the hallway (three children), and one bedroom (one child).”
8VAC20-800-500-C Complaint related: No
“Based on observation, the provider had a piece of outdoor playground equipment over a hard surface that was not at least six feet from the perimeter of obstacles. Evidence: 1. The provider has a piece of climbing equipment (rock wall) that has a slide two feet high which has no resilient surfacing underneath it and is located on a wooden deck. The rock climbing wall, 46 inches tall, has a metal post for a shade canopy within 26 inches with the perimeter. The slide and other two other sides of the play equipment were approximately two feet from the deck rails and a bench.”
8VAC20-800-540-A Complaint related: No
“Based on observation and interview, infant carrier seats, swings, strollers, feeding or activity tables, and high chairs failed to be used according to the manufacturer's instructions and when occupied by a child, a safety strap shall be used and securely fastened. Evidence: 1. There were five infants (child #13, #14, #16, #18, and #19) in infant rocking seats that were approximately 18 inches off the floor. None of the safety straps were used and securely fastened while the children were asleep in them. The provider stated the straps were not fastened.”
8VAC20-800-60-A Complaint related: No
“Based on record review and interview, the provider failed to maintain an up-to-date record at the family day home for each enrolled child. evidence: 1. The inspector asked to see child records for all children in attendance. 2. There were no records for seven children. The provider stated that she had been providing care for children #11, #12, and #13 since last week because there was no day care available. Provider stated there was no record for child #16 who had been in care for approximately 10 months. Provider stated there was also no record for children #18, #20 or #23.”
8VAC20-770-60-C-2 Complaint related: No
“Based on interview with the provider, the provider failed to ensure that all persons who work with children have a search of the central registry search completed within 30 days of employment or volunteer service. Evidence: 1. There was no central registry completed for caregivers #2 and #5. 2. Caregiver #2 stated she had been working since 10/2021. 3. The provider confirmed that caregiver #2 had been working regularly as a caregiver since October 2021. 4. The provider stated caregiver #5 was "just helping out and is a sub."”
8VAC20-770-60-B Complaint related: No
“Based on interview with the provider, the provider failed to ensure that an employee or volunteer of a licensed or registered child day program or of a family day home approved by a family day system must not be employed or provide volunteer service until the agency or home has the person's completed sworn statement or affirmation. Evidence: 1. There is not a sworn statement on file for caregivers # 2 and #5 who were providing care to children on 04/11/2022. 2. Caregiver #2 stated she had been working since 10/2021. 3. The provider confirmed that caregiver #2 had been working regularly as a caregiver since October 2021. 4. The provider stated caregiver #5 was "just helping out and is a sub."”
8VAC20-820-120-E-1 Complaint related: No
“Based on observation, the most recently issued license was not posted. Evidence: 1. The license was on a bookshelf near the cubbies.”
22.1-289.035-B-2 Complaint related: No
“Based on interview with the provider, the provider failed to ensure that prior to employment, all persons who work with children have completed fingerprint background checks. Evidence: 1. There are no fingerprint background checks on file for caregivers #2 and # 5. 2. Caregiver #2 stated she had been working since 10/2021. 3. The provider confirmed that caregiver #2 had been working regularly as a caregiver since October 2021. 4. The provider stated caregiver #5 was "just helping out and is a sub."”
8VAC20-800-570-A Complaint related: Yes
“Based on observation, the provider failed to ensure that a caregiver does not exceed 16 points by using the following point system to determine if an additional caregiver is needed. Evidence: 1. Upon arrival at 8:50 a.m. on 4/11/2022, the inspector observed 22 children in care ages seven (7) months through five years of age totaling 53 points with three caregivers present (#1, #2, and #5). At approximately 9:20 a.m., caregiver #4 arrived. 2. Upon arrival at 1:05 p.m. on 4/14/2022, the inspector, licensing administrator, and local law enforcement observed 23 children in care ages seven (7) months through five years of age totaling 55 points with the two caregivers (#1 and #3) present. A third caregiver (#2) arrived at 1:20 p.m.”
8VAC20-800-320-E Complaint related: No
“Based on observation and interview, the provider had a portable electric heater accessible to children and failed to have a barrier or screen and was located within three feet from combustible materials. Evidence: 1. The inspector observed a portable electric heater located approximately three feet off the floor, that was plugged up, in use and producing heat in the back room used by children in care. The heater was sitting directly on top of a rounded wooden trunk, hot to the touch and located less than the required 3 feet distance from combustibles including a large, cushioned chair with a fleece blanket covering it, two wooden plaques and a plastic play kitchen. The hot heater was accessible to the reach of the children in care.”
8VAC20-800-120-A Complaint related: No
“Based on interview and record review, the provider did not maintain a record for each caregiver. Evidence: 1. There were no records for caregiver #2 and #5. The provider stated she did not have have any records for the two caregivers. 2. Caregiver #2 stated she had been working since 10/2021. 3. The provider confirmed that caregiver #2 had been working regularly as a caregiver since October 2021. 4. The provider stated caregiver #5 was "just helping out and is a sub."”
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FAQ
Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.
Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on May 27, 2026, with 5 rules cited. It lists 7 visits in the last 3 years.
Yes. Inspectors cited 13 rules across 6 of 7 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
12, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.
Yes. The state record says it accepts child care subsidies.
Monday to Friday, 7:30 AM to 5:30 PM. These are the hours on the state record. Holiday hours can differ.
It has not listed its tuition. Call (276) 608-1536 to ask.
(276) 608-1536.
Abingdon, VA 24211. It is a home daycare, so the provider shares the street address with families directly.