New Mount Olive Baptist Church
66 Big Bethel Road, Hampton, VA
Ms. Phyllis Noel
- licensed capacity
- 9
- open each week
- 5 days
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About
About Ms. Phyllis Noel
Ms. Phyllis Noel is a licensed home daycare in Hampton, Virginia. It is licensed by the state, for up to 9 children, serving school-age children.
It is open Monday to Friday, 6:30 AM to 5:00 PM. As a home daycare, the provider shares the address with families when you call.
Virginia Department of Education, Office of Child Care Health and Safety made 10 visits in the last 3 years and cited 35 rules across 6 of them. The visit list, in the state's words, is below.
School-ageAccepts child care subsidyOpens before 7 AM
Ages served: school-age children
6 wk
6 mo
1
2
3
4
5
6
8
10
12 yr
Ask when you call: rates, current openings, the address and how to visit, staff-to-child ratio and teacher qualifications.
- Type
- Home daycare
- Ages
- School-age children
- Hours today
- Closed today
- Licensed capacity
- 9 children
Hours
Hours
| Monday | 6:30 AM to 5:00 PM |
|---|---|
| Tuesday | 6:30 AM to 5:00 PM |
| Wednesday | 6:30 AM to 5:00 PM |
| Thursday | 6:30 AM to 5:00 PM |
| Friday | 6:30 AM to 5:00 PM |
| Saturday | Not listed |
| SundayToday | Not listed |
Programs
Programs and care
| Ages | School-age childrenFrom the state license |
|---|---|
| Setting | Family child care homeFrom the state license |
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 9 childrenFrom the state license |
Cost
Tuition and costs
Ms. Phyllis Noel has not listed its tuition.
Ask the daycare for its ratesIt has not listed its tuition.
State record
Inspection reports for Ms. Phyllis Noel
License
- Status
- Licensed and operating
- License type
- License (Two Year)
- Capacity
- 9 children
- Ages
- School-age children
- License number
- #954741
Summary
10 visits in the last 3 years · Last visit Apr 7, 2026: 3 rules cited
Rules cited on 10 of 10 visits · 35 rules in all
- Records and paperwork 10
- Safety and hazards 9
- Health, medication and illness 6
- Staff training and qualifications 3
- Safe sleep 2
- Food and nutrition 2
- Supervision and ratios 1
- Background checks 1
- Other rules 1
For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
See all 17 visits
Apr 7, 2026Inspection3 rules cited
8VAC20-800-210-A
“Provider did not on to complete a minimum of sixteen clock hours of training annually . Provider only had documentation for 11 hours of annual training and caregiver #2 only had 6 hours documented.”
8VAC20-800-100-A
“The provider shall obtain documentation of a physical examination prior to a child's attendance or within 30 days after the first day of attendance. There was no physical exam record available for Child #5, who was in care during the inspection and had been in care for over 2 months.”
8VAC20-800-830-B
“Documentation shall be maintained of shelter-in-place drills that includes all required information. The drills conducted in 2025 did not include the person conducting the drill, the time of the drill; the method used for notification of the drill; the number of caregivers participating; the number of children participating; any special conditions simulated;the time it took to complete the drill and problems encountered.”
Aug 25, 2025Inspection4 rules cited
8VAC20-800-60-B
“Children's records are required to contain parental employment phone numbers. The record for Child #1 and #4 were missing the employment phone numbers for one parent. The children were present during the inspection and Child#1 had been in care for 14 months and Child #4 had been in care for 11 months.”
8VAC20-800-510-C
“Providers must ensure occupied cribs, cots, rest mats, and beds shall be at least 12 inches from each other. There were 2 children observed sleeping in cribs and they were 4 inches apart and 3 children were observed sleeping on cots and they were between 4 and 7 inches apart.”
8VAC20-800-920
“When meals or snacks are provided by the family day home, the menu for the current one-week period shall be dated; given to parents or posted or placed in an area accessible to parents and list any substituted food. There was not a menu available for the current week”
8VAC20-800-50-A
“Repeat Violation Providers must keep a written record of children in attendance each day. There was only 1 child marked fin attendance and there were 7 children present.”
Aug 25, 2025Inspection4 rules cited
8VAC20-800-60-B
“Children's records are required to contain parental employment phone numbers. The record for Child #1 and #4 were missing the employment phone numbers for one parent. The children were present during the inspection and Child#1 had been in care for 14 months and Child #4 had been in care for 11 months.”
8VAC20-800-510-C
“Providers must ensure occupied cribs, cots, rest mats, and beds shall be at least 12 inches from each other. There were 2 children observed sleeping in cribs and they were 4 inches apart and 3 children were observed sleeping on cots and they were between 4 and 7 inches apart.”
8VAC20-800-920
“When meals or snacks are provided by the family day home, the menu for the current one-week period shall be dated; given to parents or posted or placed in an area accessible to parents and list any substituted food. There was not a menu available for the current week”
8VAC20-800-50-A
“Repeat Violation Providers must keep a written record of children in attendance each day. There was only 1 child marked fin attendance and there were 7 children present.”
Apr 8, 2025Inspection6 rules cited
8VAC20-800-800-B
“The provider shall review the emergency plan at least annually and update the plan as needed. The provider shall document in writing each review and update to the emergency plan. There was no documentation of an annual review.”
8VAC20-800-900-B
“Children shall not be allowed to eat or drink while walking, running, playing, lying down, or riding in vehicles. Child #5 was drinking from their bottle while walking around.”
8VAC20-800-320-G
“Fireplaces and associated chimneys shall be inspected annually by a knowledgeable inspector to verify that the devices are properly installed, maintained, and cleaned as needed. Documentation of the inspection and cleaning shall be maintained by the provider. There was no documentation of an annual inspection.”
8VAC20-800-50-A
“Providers must keep a written record of children in attendance each day. Three of the children in attendance were not marked in on the attendance sheet.”
8VAC20-800-210-A
“Caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Caregiver #1 only had 5 of the 16 required hours and Caregiver #2 had only 7 of the 16 required hours.”
8VAC20-800-70-A
“Before the child's first day of attendance, parents shall be provided required information in writing. The parents of Children #1, #2, 3, 4, and #5 were not provided in writing the following required information: policies for the administration of medication, and the requirement for a parent to pick up their child if they are ill. Child #1 was also missing whether or not there is liability insurance in force on the family day home operation, provisions of the family day home’s emergency preparedness and response plan, and requirement for the parent to inform the family day home within 24 hours of any reportable communicable disease. Child #4 was also missing whether or not there is liability insurance in force on the family day home operation.”
Apr 8, 2025Inspection6 rules cited
8VAC20-800-800-B
“The provider shall review the emergency plan at least annually and update the plan as needed. The provider shall document in writing each review and update to the emergency plan. There was no documentation of an annual review.”
8VAC20-800-900-B
“Children shall not be allowed to eat or drink while walking, running, playing, lying down, or riding in vehicles. Child #5 was drinking from their bottle while walking around.”
8VAC20-800-320-G
“Fireplaces and associated chimneys shall be inspected annually by a knowledgeable inspector to verify that the devices are properly installed, maintained, and cleaned as needed. Documentation of the inspection and cleaning shall be maintained by the provider. There was no documentation of an annual inspection.”
8VAC20-800-50-A
“Providers must keep a written record of children in attendance each day. Three of the children in attendance were not marked in on the attendance sheet.”
8VAC20-800-210-A
“Caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Caregiver #1 only had 5 of the 16 required hours and Caregiver #2 had only 7 of the 16 required hours.”
8VAC20-800-70-A
“Before the child's first day of attendance, parents shall be provided required information in writing. The parents of Children #1, #2, 3, 4, and #5 were not provided in writing the following required information: policies for the administration of medication, and the requirement for a parent to pick up their child if they are ill. Child #1 was also missing whether or not there is liability insurance in force on the family day home operation, provisions of the family day home’s emergency preparedness and response plan, and requirement for the parent to inform the family day home within 24 hours of any reportable communicable disease. Child #4 was also missing whether or not there is liability insurance in force on the family day home operation.”
Sep 16, 2024Visit12 rules cited
8VAC20-790-170-G
“The vendor shall maintain, in a way that is accessible to all caregivers, a current written list of all children's allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential. Child 1 has a milk sensitivity and this was not documented on a list for caregivers to see.”
8VAC20-800-920
“When meals or snacks are provided by the family day home, the menu for the current one-week period shall be given to parents or posted or placed in an area accessible to parents. Ther was not a menu available for review.”
8VAC20-800-960-C
“High chairs with safety waist and crotch straps fastened according to the manufacturers instructions shall be used for children under 12 months of age who are not held while being fed. Child 4, under 12 months was observed strapped in a car seat drinking a bottle for more than 25 minutes.”
8VAC20-800-100-A
“The provider shall obtain documentation of a physical examination prior to a child's attendance or within 30 days after the first day of attendance. There were no physical exam records available for Child 5, who had been in care for more than 90 days.”
8VAC20-800-30-A
“The provider did not ensure compliance with the terms of the current license issued by the department were followed. Provider exceeded the capacity limit of 9 children as there were 10 children observed in care and receiving care all day on the day of the inspection.”
8VAC20-800-80-C
“The provider shall document in the child’s record the method of verification of the child’s age and identity. Child 5 has been in care for more than 3 months and the provider did not have documentation of verification.”
8VAC20-800-820
“Potentially poisonous substances, materials and supplies such as chemicals shall be stored away from areas inaccessible to children. There were cans of paint accessible to children and stored on the shower floor in the bathroom designated for the children in care.”
8VAC20-800-540-A
“High chairs shall be used according to the manufacturers instructions and when occupied by a child, a safety strap shall be used and securely fastened. Child 2 age 17 months and Child 10 age 5 months were observed in a highchair and the safety straps were not being used.”
8VAC20-800-40-A
“The provider shall ensure that the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home. The maximum licensed capacity of the home is 9 and there were 10 children in care during the inspection.”
8VAC20-800-60-B
“Children's records are required to contain all required information and the following were missing. Child 1 did not have the second parents? home address, phone number and employment name and phone number. Child 3 was missing physician name and phone number. Child 5 was missing the second parents? employment number.”
8VAC20-800-70-B
“Before the child's first day of attendance, the provider shall obtain the parent's written acknowledgement of the receipt of the information regarding family day home operations and administration. There were no parent acknowledgements available for Child 1, 2 and 5 and they were observed in care and have all been in care for more than 3 months.”
8VAC20-800-690-K
“There shall be a toilet chair or an adult-sized toilet with a platform or steps and adapter seat available to a child being toilet trained. There was not an adapter seat available during the inspection.”
Sep 16, 2024Inspection12 rules cited
8VAC20-790-170-G
“The vendor shall maintain, in a way that is accessible to all caregivers, a current written list of all children's allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential. Child 1 has a milk sensitivity and this was not documented on a list for caregivers to see.”
8VAC20-800-920
“When meals or snacks are provided by the family day home, the menu for the current one-week period shall be given to parents or posted or placed in an area accessible to parents. Ther was not a menu available for review.”
8VAC20-800-960-C
“High chairs with safety waist and crotch straps fastened according to the manufacturers instructions shall be used for children under 12 months of age who are not held while being fed. Child 4, under 12 months was observed strapped in a car seat drinking a bottle for more than 25 minutes.”
8VAC20-800-100-A
“The provider shall obtain documentation of a physical examination prior to a child's attendance or within 30 days after the first day of attendance. There were no physical exam records available for Child 5, who had been in care for more than 90 days.”
8VAC20-800-30-A
“The provider did not ensure compliance with the terms of the current license issued by the department were followed. Provider exceeded the capacity limit of 9 children as there were 10 children observed in care and receiving care all day on the day of the inspection.”
8VAC20-800-80-C
“The provider shall document in the child’s record the method of verification of the child’s age and identity. Child 5 has been in care for more than 3 months and the provider did not have documentation of verification.”
8VAC20-800-820
“Potentially poisonous substances, materials and supplies such as chemicals shall be stored away from areas inaccessible to children. There were cans of paint accessible to children and stored on the shower floor in the bathroom designated for the children in care.”
8VAC20-800-540-A
“High chairs shall be used according to the manufacturers instructions and when occupied by a child, a safety strap shall be used and securely fastened. Child 2 age 17 months and Child 10 age 5 months were observed in a highchair and the safety straps were not being used.”
8VAC20-800-40-A
“The provider shall ensure that the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home. The maximum licensed capacity of the home is 9 and there were 10 children in care during the inspection.”
8VAC20-800-60-B
“Children's records are required to contain all required information and the following were missing. Child 1 did not have the second parents? home address, phone number and employment name and phone number. Child 3 was missing physician name and phone number. Child 5 was missing the second parents? employment number.”
8VAC20-800-70-B
“Before the child's first day of attendance, the provider shall obtain the parent's written acknowledgement of the receipt of the information regarding family day home operations and administration. There were no parent acknowledgements available for Child 1, 2 and 5 and they were observed in care and have all been in care for more than 3 months.”
8VAC20-800-690-K
“There shall be a toilet chair or an adult-sized toilet with a platform or steps and adapter seat available to a child being toilet trained. There was not an adapter seat available during the inspection.”
Sep 16, 2024Inspection12 rules cited
8VAC20-790-170-G
“The vendor shall maintain, in a way that is accessible to all caregivers, a current written list of all children's allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential. Child 1 has a milk sensitivity and this was not documented on a list for caregivers to see.”
8VAC20-800-920
“When meals or snacks are provided by the family day home, the menu for the current one-week period shall be given to parents or posted or placed in an area accessible to parents. Ther was not a menu available for review.”
8VAC20-800-960-C
“High chairs with safety waist and crotch straps fastened according to the manufacturers instructions shall be used for children under 12 months of age who are not held while being fed. Child 4, under 12 months was observed strapped in a car seat drinking a bottle for more than 25 minutes.”
8VAC20-800-100-A
“The provider shall obtain documentation of a physical examination prior to a child's attendance or within 30 days after the first day of attendance. There were no physical exam records available for Child 5, who had been in care for more than 90 days.”
8VAC20-800-30-A
“The provider did not ensure compliance with the terms of the current license issued by the department were followed. Provider exceeded the capacity limit of 9 children as there were 10 children observed in care and receiving care all day on the day of the inspection.”
8VAC20-800-80-C
“The provider shall document in the child’s record the method of verification of the child’s age and identity. Child 5 has been in care for more than 3 months and the provider did not have documentation of verification.”
8VAC20-800-820
“Potentially poisonous substances, materials and supplies such as chemicals shall be stored away from areas inaccessible to children. There were cans of paint accessible to children and stored on the shower floor in the bathroom designated for the children in care.”
8VAC20-800-540-A
“High chairs shall be used according to the manufacturers instructions and when occupied by a child, a safety strap shall be used and securely fastened. Child 2 age 17 months and Child 10 age 5 months were observed in a highchair and the safety straps were not being used.”
8VAC20-800-40-A
“The provider shall ensure that the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home. The maximum licensed capacity of the home is 9 and there were 10 children in care during the inspection.”
8VAC20-800-60-B
“Children's records are required to contain all required information and the following were missing. Child 1 did not have the second parents? home address, phone number and employment name and phone number. Child 3 was missing physician name and phone number. Child 5 was missing the second parents? employment number.”
8VAC20-800-70-B
“Before the child's first day of attendance, the provider shall obtain the parent's written acknowledgement of the receipt of the information regarding family day home operations and administration. There were no parent acknowledgements available for Child 1, 2 and 5 and they were observed in care and have all been in care for more than 3 months.”
8VAC20-800-690-K
“There shall be a toilet chair or an adult-sized toilet with a platform or steps and adapter seat available to a child being toilet trained. There was not an adapter seat available during the inspection.”
Apr 29, 2024Inspection10 rules cited
22.1-289.011-F
“Based on observation and interview, the provider did not post in a conspicuous place on the licensed premises the last inspection summary and violation report as required by the Superintendent. Evidence: The most recent inspection from September 27, 2024, was not posted in a conspicuous place.”
8VAC20-790-170-A
“Based on record review and interviews, the provider did not ensure to obtain from each adult household member prior to coming into contact with children a current report of Tuberculosis Screening (TB) form published by the Virginia Department of Health or a form consistent with it documenting the absence of tuberculosis in a communicable form. Evidence: The provider confirmed household member #2 began living in the home in April 2023 and there was no documentation of a TB screening available for review.”
8VAC20-790-430-A-3
“Based on record review and interviews, the provider did not ensure a lockdown procedure was practiced at least annually. Evidence: The provider confirmed there was not documentation of an annual lockdown drill conducted.”
8VAC20-800-790
“Based on record review and interviews, the provider did not ensure all the required telephone numbers shall be posted in a visible area close to the telephone. Evidence: The provider verified the phone number for a responsible person for emergency backup care and regional poison control center were not posted by the phone.”
8VAC20-800-110-B
“Based on record reviews and provider interviews, the provider did not each report shall include the date of the physical examination and dates immunizations were received and shall be signed by a licensed physician, the physicians designee, or an official of a local health department. Evidence: The record for Child #1 did not include a physical or an immunization record that included a signature from a physician or their designee”
8VAC20-800-60-B
“Repeat Based on record review and provider interviews, the provider did not ensue to maintain an up-to-date record at the family day home for each enrolled child with all the required information. Evidence: The provider confirmed the following was missing from the children’s records as listed below; 1.The record for Child #2 did not include the telephone number and work location of one of the custodial parents listed. 2. The record for Child #3 did not include the employment telephone number of one of the custodial parents listed.”
8VAC20-800-210-A
“Based on record reviews and provider interviews, the provider did not ensue caregivers had obtained in addition to completion of first aid training and CPR training, a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Evidence: Provider #1 had only 9.5 hours of annual training documented and Caregiver #2 had only 7.5 hours of annual training documented. They did not meet the required sixteen hours annual training.”
8VAC20-800-320-G
“Based on observation and interview, the provider did not ensure that wood burning stoves and fireplaces and associated chimneys shall be inspected annually by a knowledgeable inspector to verify that the devices are properly installed, maintained, and cleaned as needed. Documentation of the inspection and cleaning shall be maintained by the provider. Evidence: The provider has a wood burning fireplace and there was no documentation that it had been inspected.”
8VAC20-800-530-A
“Based on observation and interview, the provider did not ensure cribs, cots, rest mats, and beds when being used for sleeping or napping by children other than infants shall have linens consisting of a top cover and a bottom cover or a one-piece covering that is open on three edges. Evidence: Child #5 was observed sleeping on a mat and did not have a top cover.”
22.1-289.036-A
“Repeat Based on record review and provider interviews, the provider did not ensure that each adult living in such family day home shall undergo a background check every five years thereafter. Evidence: Household member #2 most recent CPS check is dated 4-22-2016 and there is not documentation available for review of an update after 5 years.”
Apr 29, 2024Inspection10 rules cited
22.1-289.011-F
“Based on observation and interview, the provider did not post in a conspicuous place on the licensed premises the last inspection summary and violation report as required by the Superintendent. Evidence: The most recent inspection from September 27, 2024, was not posted in a conspicuous place.”
8VAC20-790-170-A
“Based on record review and interviews, the provider did not ensure to obtain from each adult household member prior to coming into contact with children a current report of Tuberculosis Screening (TB) form published by the Virginia Department of Health or a form consistent with it documenting the absence of tuberculosis in a communicable form. Evidence: The provider confirmed household member #2 began living in the home in April 2023 and there was no documentation of a TB screening available for review.”
8VAC20-790-430-A-3
“Based on record review and interviews, the provider did not ensure a lockdown procedure was practiced at least annually. Evidence: The provider confirmed there was not documentation of an annual lockdown drill conducted.”
8VAC20-800-790
“Based on record review and interviews, the provider did not ensure all the required telephone numbers shall be posted in a visible area close to the telephone. Evidence: The provider verified the phone number for a responsible person for emergency backup care and regional poison control center were not posted by the phone.”
8VAC20-800-110-B
“Based on record reviews and provider interviews, the provider did not each report shall include the date of the physical examination and dates immunizations were received and shall be signed by a licensed physician, the physicians designee, or an official of a local health department. Evidence: The record for Child #1 did not include a physical or an immunization record that included a signature from a physician or their designee”
8VAC20-800-60-B
“Repeat Based on record review and provider interviews, the provider did not ensue to maintain an up-to-date record at the family day home for each enrolled child with all the required information. Evidence: The provider confirmed the following was missing from the children’s records as listed below; 1.The record for Child #2 did not include the telephone number and work location of one of the custodial parents listed. 2. The record for Child #3 did not include the employment telephone number of one of the custodial parents listed.”
8VAC20-800-210-A
“Based on record reviews and provider interviews, the provider did not ensue caregivers had obtained in addition to completion of first aid training and CPR training, a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Evidence: Provider #1 had only 9.5 hours of annual training documented and Caregiver #2 had only 7.5 hours of annual training documented. They did not meet the required sixteen hours annual training.”
8VAC20-800-320-G
“Based on observation and interview, the provider did not ensure that wood burning stoves and fireplaces and associated chimneys shall be inspected annually by a knowledgeable inspector to verify that the devices are properly installed, maintained, and cleaned as needed. Documentation of the inspection and cleaning shall be maintained by the provider. Evidence: The provider has a wood burning fireplace and there was no documentation that it had been inspected.”
8VAC20-800-530-A
“Based on observation and interview, the provider did not ensure cribs, cots, rest mats, and beds when being used for sleeping or napping by children other than infants shall have linens consisting of a top cover and a bottom cover or a one-piece covering that is open on three edges. Evidence: Child #5 was observed sleeping on a mat and did not have a top cover.”
22.1-289.036-A
“Repeat Based on record review and provider interviews, the provider did not ensure that each adult living in such family day home shall undergo a background check every five years thereafter. Evidence: Household member #2 most recent CPS check is dated 4-22-2016 and there is not documentation available for review of an update after 5 years.”
Show 7 earlier visits
Sep 27, 2023Inspection6 rules cited
8VAC20-790-250-F
“Based on record review and vendor interviews, the vendor did not ensure to compete all required annual training. Evidence: The record for staff #1 did not have the annual department’s health and safety updated course. The most recent health and safety course available for review for staff #1 was dated 1-15-2017.”
22.1-289.036-A
“Based on record review and provider interviews, the licensee did not ensure to obtain updated background checks as required every 5 years. Evidence: Provider #1?s record did not include an updated Criminal Records Check ( CRC ). The most recent CRC is dated 8-29--2018. Provider #1 confirmed they had not yet submitted the CRC .”
8VAC20-800-180-A
“Repeat Based on record review and provider interviews, the provider did not ensue to obtain from each provider and adult household member a current report of Tuberculosis Screening form, in accordance with the requirements, every two years from the date of the first screening. department. Evidence: The following providers and household members did not have updated TB screenings as required. 1.Household member #3 TB screening was dated 8-27-16. 2.Provider #1 TB screening was dated 3-24-21 3. Provider #2 TB screening was dated 3-24-21 4. Household member #4 TB screening was dated 3-24-15.”
8VAC20-800-70-B
“Based on record review and vendor interviews, the provider did not ensure to obtain the parent's written acknowledgement of the receipt of the information required to be given to parents prior to child’s first day of attendance . Evidence: Two out of five children’s records did not contain the written acknowledgment of parents receiving the required information.”
8VAC20-800-60-B
“Based on record review and provider interviews, the provider did not ensue to maintain an up-to-date record at the family day home for each enrolled child with all the required information. Evidence: The provider confirmed the following was missing from the children’s records as listed below; 1.The record for Child #1 and Child #2 did not include the insurance policy number of the child’s medical insurance. 2.The record for Child #1 did not include the employment location and telephone number of each custodial parent’s place of employment.”
8VAC20-770-40-D-4
“Based on record review and provider interviews, the provider did not ensure that a person living in the home of a licensed family day home provider had a sworn statement or affirmation when the person age 18 years or older begins residing in the home. A search of central registry ( CPS ) and criminal history record check ( CRC ), as requested by the individual must be done within 30 days of a person 18 years of age or older beginning to reside in the home. Evidence: Household member #4 began residing in the home on 4-13-2023 and they did not have a CPS check or CRC .”
Sep 27, 2023Inspection6 rules cited
8VAC20-790-250-F
“Based on record review and vendor interviews, the vendor did not ensure to compete all required annual training. Evidence: The record for staff #1 did not have the annual department’s health and safety updated course. The most recent health and safety course available for review for staff #1 was dated 1-15-2017.”
22.1-289.036-A
“Based on record review and provider interviews, the licensee did not ensure to obtain updated background checks as required every 5 years. Evidence: Provider #1?s record did not include an updated Criminal Records Check ( CRC ). The most recent CRC is dated 8-29--2018. Provider #1 confirmed they had not yet submitted the CRC .”
8VAC20-800-180-A
“Repeat Based on record review and provider interviews, the provider did not ensue to obtain from each provider and adult household member a current report of Tuberculosis Screening form, in accordance with the requirements, every two years from the date of the first screening. department. Evidence: The following providers and household members did not have updated TB screenings as required. 1.Household member #3 TB screening was dated 8-27-16. 2.Provider #1 TB screening was dated 3-24-21 3. Provider #2 TB screening was dated 3-24-21 4. Household member #4 TB screening was dated 3-24-15.”
8VAC20-800-70-B
“Based on record review and vendor interviews, the provider did not ensure to obtain the parent's written acknowledgement of the receipt of the information required to be given to parents prior to child’s first day of attendance . Evidence: Two out of five children’s records did not contain the written acknowledgment of parents receiving the required information.”
8VAC20-800-60-B
“Based on record review and provider interviews, the provider did not ensue to maintain an up-to-date record at the family day home for each enrolled child with all the required information. Evidence: The provider confirmed the following was missing from the children’s records as listed below; 1.The record for Child #1 and Child #2 did not include the insurance policy number of the child’s medical insurance. 2.The record for Child #1 did not include the employment location and telephone number of each custodial parent’s place of employment.”
8VAC20-770-40-D-4
“Based on record review and provider interviews, the provider did not ensure that a person living in the home of a licensed family day home provider had a sworn statement or affirmation when the person age 18 years or older begins residing in the home. A search of central registry ( CPS ) and criminal history record check ( CRC ), as requested by the individual must be done within 30 days of a person 18 years of age or older beginning to reside in the home. Evidence: Household member #4 began residing in the home on 4-13-2023 and they did not have a CPS check or CRC .”
May 3, 2023Inspection7 rules cited
8VAC20-790-250-C
“Based on observation and vendor interviews, the vendor did not ensue orientation training for all required topics for caregivers shall be completed on the following specific topics prior to the caregiver working alone with children and within seven days of the date of employment or the date of subsidy vendor approval. Evidence: Vendor confirmed, Provider #2 had not received orientation in the following subjects within 7 days of the provider becoming subsidy. Subsidy effective dated was 2-16-23. 1 Prevention of shaken baby syndrome or abusive head trauma including coping with crying babies and fussy or distraught children 2. Prevention of sudden infant death syndrome and use of safe sleeping practices 3. Caregivers who work with children who have food allergies shall receive training in preventing exposure to foods to which the child is allergic, preventing cross contamination and recognizing and responding to any allergic reactions”
8VAC20-790-180-B
“Based on observation and vendor interviews, the vendor did not ensue to maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: The attendance list was reviewed for the current week and the vendor did not document the departure of children as it occurred. This was confirmed by the vendor.”
8VAC20-800-210-A
“Based on record reviews and provider interviews, the provider did not ensue that caregivers had obtained in addition to completion of first aid training and CPR training, a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Evidence: The training hours documented and available for review for provider #1 was 13 and for provider #2 was 10.5 of the required 16 hours of annual training.”
8VAC20-800-180-A
“Based on record review and provider interviews, the provider did not ensue to obtain from each provider and adult household member a current report of Tuberculosis Screening form, in accordance with the requirements, every two years from the date of the first screening. department. Evidence: The following providers and household members did not have updated TB screenings as required. 1.Household member #3 TB screening was dated 8-27-16. 2.Provider #1 TB screening was dated 3-24-21 3. Provider #2 TB screening was dated 3-24-21”
8VAC20-770-40-D-4-a
“Based on record review and provider interviews, the provider did not ensure that a person living in the home of a licensed family day home provider had a sworn statement or affirmation when the person age 18 years or older begins residing in the home. A search of central registry and criminal history record check, as requested by the individual must be done within 30 days of a person 18 years of age or older beginning to reside in the home. Evidence: Household member #4's sworn statement was dated 4-23-23 and was completed when they began residing in the home on 4-13-2023.”
22.1-289.058
“Based on observation and provider interviews, the provider did not have that a building that was built before 2015 and that serves preschool-age children shall be equipped with at least one carbon monoxide detector. Evidence: The provider confirmed there was not carbon monoxide detector.”
8VAC20-800-100-A
“Based on record review and provider interviews, the provider did not ensue to obtain documentation of a physical examination by or under the direction of a physician prior to a child's attendance or within 30 days after the first day of attendance. Evidence: The provider confirmed the health examination for Child #2 and Child #4 were missing. Child #2's first date of attendance was 3-13-2023 and Child #4's was 1-3-2023.”
May 3, 2023Inspection7 rules cited
8VAC20-790-250-C
“Based on observation and vendor interviews, the vendor did not ensue orientation training for all required topics for caregivers shall be completed on the following specific topics prior to the caregiver working alone with children and within seven days of the date of employment or the date of subsidy vendor approval. Evidence: Vendor confirmed, Provider #2 had not received orientation in the following subjects within 7 days of the provider becoming subsidy. Subsidy effective dated was 2-16-23. 1 Prevention of shaken baby syndrome or abusive head trauma including coping with crying babies and fussy or distraught children 2. Prevention of sudden infant death syndrome and use of safe sleeping practices 3. Caregivers who work with children who have food allergies shall receive training in preventing exposure to foods to which the child is allergic, preventing cross contamination and recognizing and responding to any allergic reactions”
8VAC20-790-180-B
“Based on observation and vendor interviews, the vendor did not ensue to maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: The attendance list was reviewed for the current week and the vendor did not document the departure of children as it occurred. This was confirmed by the vendor.”
8VAC20-800-210-A
“Based on record reviews and provider interviews, the provider did not ensue that caregivers had obtained in addition to completion of first aid training and CPR training, a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Evidence: The training hours documented and available for review for provider #1 was 13 and for provider #2 was 10.5 of the required 16 hours of annual training.”
8VAC20-800-180-A
“Based on record review and provider interviews, the provider did not ensue to obtain from each provider and adult household member a current report of Tuberculosis Screening form, in accordance with the requirements, every two years from the date of the first screening. department. Evidence: The following providers and household members did not have updated TB screenings as required. 1.Household member #3 TB screening was dated 8-27-16. 2.Provider #1 TB screening was dated 3-24-21 3. Provider #2 TB screening was dated 3-24-21”
8VAC20-770-40-D-4-a
“Based on record review and provider interviews, the provider did not ensure that a person living in the home of a licensed family day home provider had a sworn statement or affirmation when the person age 18 years or older begins residing in the home. A search of central registry and criminal history record check, as requested by the individual must be done within 30 days of a person 18 years of age or older beginning to reside in the home. Evidence: Household member #4's sworn statement was dated 4-23-23 and was completed when they began residing in the home on 4-13-2023.”
22.1-289.058
“Based on observation and provider interviews, the provider did not have that a building that was built before 2015 and that serves preschool-age children shall be equipped with at least one carbon monoxide detector. Evidence: The provider confirmed there was not carbon monoxide detector.”
8VAC20-800-100-A
“Based on record review and provider interviews, the provider did not ensue to obtain documentation of a physical examination by or under the direction of a physician prior to a child's attendance or within 30 days after the first day of attendance. Evidence: The provider confirmed the health examination for Child #2 and Child #4 were missing. Child #2's first date of attendance was 3-13-2023 and Child #4's was 1-3-2023.”
Sep 27, 2022Inspection9 rules cited
8VAC20-800-100-A
“Based on record review and provider interviews, the provider did not ensue to maintain an up-to-date record at the family day home for each enrolled child with all the required information. Evidence: The provider confirmed the health examination for child #2 was missing. Child’s first date of attendance was 6-28-2022.”
8VAC20-800-960-E
“Based on observation and provider interviews, the provider did not ensue bottles shall be refrigerated and labeled with the child’s full name and the date, if more than one infant is in care. Evidence: There were two bottles observed on a desk without the infant’s names and dates. Provider confirmed they belonged to two different infants (Child #2 and Child #5).”
8VAC20-800-600-B
“Based on observation and provider interviews, the provider did not ensue the infants and toddlers shall spend no more than 30 minutes of consecutive time during waking hours, with the exception of mealtimes, confined in a crib, play pen, high chair or other confining piece of equipment. The intervening time period between confinements shall be at least one hour. Evidence: The following infants were observed confined to a space for more than 30 minutes. 1.Child #5, 8 months old was observed in a plastic play yard that measured 4 `9?? by 5?2?? from the time inspector entered the home at 3:10 pm and child #1 was still in the space when the inspection ended at 4:30pm. 2. Child #2, 10 months old was observed in a crib from the time inspector entered the home at 3:10 pm until 4:14 pm when child #1 was removed from the crib for diaper change. At 4:19 pm Child #1 was placed back into the crib and was observed still in the crib when the inspection ended at 4:30 pm. There were 6 children observed in care during the inspection and there was one provider and one assistant. Provider was observed serving snacking and obtaining items requested by the Licensing Inspector (children’s record, staff records and emergency drill documentation). Assistant gave inspector flashlight, radio and first aid kit to review and then was observed ?putting together new children’s packets? as stated by the provider. The assistant was also observed conducting one diaper change.”
8VAC20-800-690-A
“Based on observation and provider interviews, the provider did not ensue children’s hands are washed with liquid soap and warm running water as required. Evidence: Child #2 was observed during a diaper change. Immediately after the diaper change child #2 was placed in a crib and the provider did not wash the child’s hands with liquid soap and warm running water as required after diapering or toileting.”
8VAC20-800-780-B
“Based on record review and provider interviews, the provider did not ensure to review annually the emergency information with the parent to ensure the information is correct, and obtain the parent’s signed acknowledgment of the review. Evidence: The provider confirmed the record for Child #3 did not include an updated signature for emergency information as the most recent date was signed was 10-16-2019.”
8VAC20-800-790
“Based on observation and provider interviews, the provider did not ensure to post all required telephone numbers in a visible area close to the telephone. Evidence: The provider confirmed they did not have the telephone number posted for the responsible person for emergency backup care.”
8VAC20-800-60-B
“Based on record review and provider interviews, the provider did not ensue to maintain an up-to-date record at the family day home for each enrolled child with all the required information. Evidence: The provider confirmed the following was missing from the children’s records as listed below; 1. The record for Child #1 did not include written authorization for emergency medical care should an emergency occur and the parent cannot be located immediately unless the parent presents a written objection to provision of medical treatment on religious or other grounds. 2. The record for Child #2 did not include the name, address and telephone number of each custodial parent’s place of employment; the name, office address and telephone number of the child’s physician; the emergency contact’s home address; information on allergies and intolerance to food, medication, or any other substances, and actions to take in an emergency situation; name and policy number of the child’s medical insurance, names of persons other than the custodial parents who are authorized to pick up the child; chronic physical problems, pertinent developmental information, any special accommodations needed; parent’s signed acknowledgement of the receipt of the information required by to be given to parents prior to child’s first day of attendance.”
8VAC20-800-90-A
“Based on record review and provider interviews, the provider did not ensue that before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized. Evidence: The provider confirmed there was not an immunization record or information for Child #3. Child #3?s first date of attendance was 10-14-2019.”
8VAC20-800-60-A
“Based on record review and provider interviews, the provider did not ensue to maintain an up-to-date record at the family day home for each enrolled child. Evidence: The provider confirmed they did not have a record for Child #6, age 9. Provider stated they ?only come for little bit in the afternoon".”
Apr 21, 2022Inspection3 rules cited
8VAC20-800-610-A
“Based on observation, provider did not ensure use of media is limited to programs, tapes, websites, and software that are produced for children or are suitable for children. Evidence: At approximately 10:15 AM, provider was present with 4 children in the room designated as the "classroom". A major news network was playing on the television broadcasting updates on international war.”
8VAC20-800-240-A
“Based on observation, provider did not ensure areas and furnishings of the home, inside and outside, are maintained in clean, safe and operable condition. The following was observed on the outside swing playset: 1. The chains for the individual swings were wrapped around the playset top beam rather than connected by the S-hooks. 2. One of two of the bench seats in the multiple-child glider swing on the playset was not connected causing the seat to fall on one side.”
8VAC20-800-430-A
“Based on observation, provider did not ensure children under two years of age and children over two years of age who are not developmentally ready to climb or descend stairs without supervision do not have access to stairs. Evidence: The gate at the bottom of the stairway leading to the upstairs was propped against the wall. The stairway is in the hallway by the children's "classroom" and the hall bathroom that is used by children. Children in care ranged in age from infants through four years old.”
Nov 18, 2021Inspection2 rules cited
22VAC40-111-60-B
“Based on review, provider did not ensure 1 of 2 children's records has documentation of required information. Evidence: The record for child #2 (start date October 14, 20219) did not have father's employment address and employment phone number.”
63.2-1721.1-A
“Based on review, provider did not ensure required background checks are completed every five years. Evidence: The record for caregiver #1 has a most recent Central Registry Check completed January 8, 2016. The record for household member #1 has a most recent Central Registry Check completed April 19, 2016. The Central Registry Checks were not updated every five years.”
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FAQ
Questions about Ms. Phyllis Noel
Is Ms. Phyllis Noel licensed?
Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.
When was Ms. Phyllis Noel last inspected?
Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on April 7, 2026, with 3 rules cited. It lists 10 visits in the last 3 years.
Has Ms. Phyllis Noel had rules cited by the state?
Yes. Inspectors cited 35 rules across 10 of 10 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
How many children can Ms. Phyllis Noel care for?
9, the licensed capacity on the state record. It is licensed to serve school-age children.
Does Ms. Phyllis Noel accept child care subsidies?
Yes. The state record says it accepts child care subsidies.
What are Ms. Phyllis Noel's hours?
Monday to Friday, 6:30 AM to 5:00 PM. These are the hours on the state record. Holiday hours can differ.
How much does Ms. Phyllis Noel cost?
It has not listed its tuition. Call (757) 826-2076 to ask.
What is Ms. Phyllis Noel's phone number?
(757) 826-2076.
Where is Ms. Phyllis Noel?
Hampton, VA 23666. It is a home daycare, so the provider shares the street address with families directly.