Lehigh Valley Childrens Centers/Chase ELC
540 Chew St, Allentown, PA
5.0· 1 review
Mercedes Santana Family Day Care Home
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About
About Mercedes Santana Family Day Care Home
Mercedes Santana Family Day Care Home is a home daycare in Allentown, Pennsylvania. It is certified by the state, for up to 6 children.
As a home daycare, the provider shares the address with families when you call.
Pennsylvania Department of Human Services, Office of Child Development and Early Learning made 4 visits in the last 3 years and cited 19 rules across 4 of them. The visit list, in the state's words, is below.
Accepts child care subsidy
Ask when you call: rates, current openings, the address and how to visit, staff-to-child ratio, teacher qualifications and hours.
- Type
- Home daycare
- Ages
- Ask the daycare
- Hours today
- Not listed
- Licensed capacity
- 6 children
Hours
Hours
Hours not listed. Call (484) 350-3401 to confirm.
Programs
Programs and care
| Setting | Family child care homeFrom the state license |
|---|---|
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 6 childrenFrom the state license |
Cost
Tuition and costs
Mercedes Santana Family Day Care Home has not listed its tuition.
Ask the daycare for its ratesIt has not listed its tuition.
State record
Inspection reports for Mercedes Santana Family Day Care Home
License
- Status
- Certified by the state and operating
- License type
- Certificate of Compliance
- Capacity
- 6 children
- License number
- #CER-00246788
Summary
4 visits in the last 3 years · Last visit Sep 9, 2026: 7 rules cited
Rules cited on 4 of 4 visits · 19 rules in all · 19 corrected
- Safety and hazards 8
- Safe sleep 2
- Background checks 2
- Records and paperwork 2
- Discipline and child guidance 2
- Staff training and qualifications 2
- Building, equipment and play areas 1
For comparison: 93% of Pennsylvania daycares had at least one rule cited in the last 3 years; the typical daycare had 14.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
See all 9 visits
Sep 9, 2026Inspection7 rules cited
3290.105(a) Clean, age appropriate
“During the renewal inspection on 9/9/2026, it was observed that a pack and play was not labeled with the correct number corresponding to the cot list that was posted.”
Correction date in the state record: Sep 9, 2026
3290.103 Small Toys and Objects
“During the renewal inspection on 9/9/2026, plastic bags were accessible to the children in the childcare area.”
Correction date in the state record: Sep 9, 2026
3290.74(a) Requirements
“During the renewal inspection on 9/9/2026, it was observed that a wooden board attached to a door leading to the garage in the back of the outdoor play area was broken and not in good repair.”
Correction date in the state record: Sep 21, 2026
3290.32(a) Comply with CPSL
“During the renewal inspection on 9/9/2026, staff person 1 has not completed mandated reporter training within the last 60 months. This is evidenced by the previously documented mandated reporter training on file being dated 9/7/2026.”
Correction date in the state record: Sep 21, 2026
3290.121(a)/3290.121(b) Review policies and procedures/Given parents in writing
“During the renewal inspection on 9/9/2026, it was observed that the facility did not have a parent handbook on file that included the facility's general daily schedule, hours for which care is provided, fees, responsibilities for meals, clothing, health policies, supervision policies, night care policies, dismissal policies, transportation and pick-up arrangements.”
Correction date in the state record: Sep 21, 2026
3290.123(a)(3) Services provided
“During the renewal inspection on 9/9/2026, it was observed that child 1 did not have a child service report on file. Please see LIS for date of admission and date of birth.”
Correction date in the state record: Sep 21, 2026
3290.95(a)/3290.95(b) System in compliance/Operator or designated staff responsibility
“During the renewal inspection on 9/9/2026, the facility did not have a receipt or attestation on file of when the smoke alarms were purchased.”
Correction date in the state record: Sep 21, 2026
Sep 24, 2025Inspection8 rules cited
3290.32(a)/3290.192(3) Comply with CPSL/CPSL information
“During the renewal inspection on 9/24/2025, it was observed that household member 2 did not have an updated National Sex Offender registry clearance on file. It was applied for on 9/1/2025. The NSOR on file was dated 9/10/2020, making it more than five years since the last update. Staff 1 had a child abuse and state police clearance last dated 9/15/2020, making it more than 5 years since the last update.”
Correction date in the state record: Oct 5, 2025
3290.121(b) Given parents in writing
“During the renewal inspection on 9/24/2025, staff 1 was not able to present certification representative with a parent handbook with the facility policies, including general daily schedule, hours for which care is provided, fees, responsibilities for meals, clothing, health policies, supervision policies, night care policies, dismissal policies, transportation and pick-up arrangements.”
Correction date in the state record: Sep 26, 2025
3290.24(a)(5) Emergency plan
“During the renewal inspection on 9/24/2025, accommodations for infants and toddlers, children with disabilities and children with chronic medical conditions was not observed in the emergency plan.”
Correction date in the state record: Sep 25, 2025
3290.95(a)/3290.95(b) System in compliance/Operator or designated staff responsibility
“During the renewal inspection on 9/24/2025, it was observed that the facility did not have the fire alarm receipt on file for the smoke detectors.”
Correction date in the state record: Sep 24, 2025
3290.31(f) Age and training
“During the renewal inspection on 9/24/2025, staff 1 and 3 only had 4.5 hours of annual training on file. As a result, staff 1 and 3 did not have the annual minimum of 12 clock hours of childcare training on file. Please see LIS for dates of hire.”
Correction date in the state record: Oct 5, 2025
3290.24(b)/3290.24(c) Emergency plan/Training regarding plan
“During the inspection on 9/24/2025, it was observed that the last update to the emergency plan was in September of 2023. Also, staff 3 was not trained in the emergency plan within 90 days of hire. Please see LIS for date of hire.”
Correction date in the state record: Sep 30, 2025
3290.24(d) Emergency plan
“During the renewal inspection on 9/24/2025, it was observed that the last emergency drill was completed in July of 2024 making it more than a year since the last emergency drill was last conducted.”
Correction date in the state record: Sep 30, 2025
3290.105(a) Clean, age appropriate
“During the renewal inspection on 9/24/2025, it was observed that the pack and plays that were used by children were not labeled with the children's names.”
Correction date in the state record: Sep 24, 2025
Sep 16, 2024Inspection1 rule cited
3290.95(a)/3290.95(b) System in compliance/Operator or designated staff responsibility
“During the renewal inspection on 9/16/2024, it was observed that the basement did not have a smoke detector that was interconnected with the 1st and 2nd floor and attic smoke detectors.”
Correction date in the state record: Sep 16, 2024
Jul 8, 2024Inspection3 rules cited
3290.31(g)(10) Health and Safety Training - Pediatric first aid/CPR
“Staff persons 1 and 2 do not have current pediatric first-aid/CPR training. This is evidenced by the previously documented pediatric first-aid/CPR training expiration date of 7/2/2024.”
Correction date in the state record: Jul 20, 2024
3290.18 General Health and Safety
“Staff person #1 was observed to be caring for children unsupervised. Staff person 1 does not have current pediatric first-aid/CPR training. This is evidenced by the previously documented pediatric first-aid/CPR training expiration date of 7/2/2024.”
Correction date in the state record: Jul 9, 2024
3290.76(b) Ammunition locked and separate
“During an unannounced visit on 7/8/2024, it was observed that the facility did not have ammunition locked up. The gun was in a locked safe and the ammunition was in a plastic storage container next to the safe.”
Correction date in the state record: Jul 9, 2024
Oct 30, 2023Inspection9 rules cited
3290.113(a) Supervised at all times
“When certification representative arrived for unannounced monitoring on 10/30/2023, facility person #1 was on the first floor of the home with a related child. Child #5 came downstairs from the second floor to inform rep that he was sick. There were no staff members upstairs with child #5. Rep then went into the basement (child care space) to review documents. When rep went back upstairs to the first floor, child #2 was present on the first floor with facility person #2 who is not a staff member at the facility. Rep asked where child #2 was when rep arrived at the home and facility person #1 informed rep that child #2 was upstairs listening to headphones. Facility person #1 advised that there are no other staff members in the home besides her.”
Correction date in the state record: Nov 20, 2023
3290.18 General Health and Safety
“During renewal inspection conducted 9/26/2023, facility's emergency plan did not address continuity of operations. An acceptable plan of correction was received with a correction date of 10/20/2023. When certification representative returned to facility for unannounced monitoring on 10/30/2023, facility's emergency plan did not address continuity of operations.”
Correction date in the state record: Nov 2, 2023
3290.18 General Health and Safety
“During unannounced visit conducted 10/30/2023, operator has been using areas of the home that do not fall under the current certificate of occupancy issued for the residence.”
Correction date in the state record: Oct 30, 2023
3290.123(a)(3) Services provided
“During renewal inspection conducted 9/26/2023, there was no child service report (CSR) on file for child #2. An acceptable plan of correction was received with a correction date of 10/16/2023. When certification representative returned for unannounced monitoring on 10/30/2023, there was no child service report (CSR) on file for child #2”
Correction date in the state record: Oct 30, 2023
3290.124(b)(3)/3290.124(b)(7) Parent home/work address, phone/Name/address/phone release person
“During renewal inspection conducted 9/26/2023, the following information was missing from children's emergency contact forms: Child #1: both parents' work addresses and work telephone numbers. Release person(s) address(es). Child #2: father's home address and home telephone number. Child #3: father's home address and home telephone number. Child #4: mother's work information. Child #5: both parents' work addresses and work telephone numbers. Release person(s) address(es). An acceptable plan of correction was received with a correction date of 10/16/2023. When certification representative returned for unannounced monitoring on 10/30/2023, the following information was missing from children's emergency contact forms: Child #2: father's home address and home telephone number. Child #3: father's home address and home telephone number. Child #4: mother's work information.”
Correction date in the state record: Oct 30, 2023
3290.131(d)(5)/3290.131(e)(3) Immunization record/Dismissal policy
“During renewal inspection conducted 9/26/2023, immunization record for child #2 reflects that child received 1 of 2 doses of Hep A vaccine. Child #2 is an older toddler (see LIS code sheet). An acceptable plan of correction was received with a correction date of 9/26/2023. When certification representative returned for unannounced monitoring on 10/30/2023, immunization record for child #2 reflects that child received 1 of 2 doses of Hep A vaccine. Child #2 is an older toddler (see LIS code sheet).”
Correction date in the state record: Nov 3, 2023
3290.95(a)/3290.95(b) System in compliance/Operator or designated staff responsibility
“During renewal inspection conducted 9/26/2023, facility's fire detection testing log reflected that smoke alarms were tested past 30 days during the following occasions: 9/9/2022; 1/5/2023; 1/5/2023-2/9/2023; 4/5/2023-5/15/2023. An acceptable plan of correction was received with a correction date of 10/16/2023. When certification representative returned for unannounced monitoring on 10/30/2023, facility's fire detection testing log reflected that smoke alarms were last tested on 9/14/2023.”
Correction date in the state record: Oct 30, 2023
3290.95(a)/3290.95(b) System in compliance/Operator or designated staff responsibility
“During renewal inspection conducted 9/26/2023, facility's fire detection testing log reflected that smoke alarms were tested past 30 days during the following occasions: 9/9/2022; 1/5/2023; 1/5/2023-2/9/2023; 4/5/2023-5/15/2023. An acceptable plan of correction was received with a correction date of 10/16/2023. When certification representative returned for unannounced monitoring on 10/30/2023, facility's fire detection testing log reflected that smoke alarms were last tested on 9/14/2023.”
Correction date in the state record: Nov 17, 2023
3290.113(a) Supervised at all times
“When certification representative arrived for unannounced monitoring on 10/30/2023, facility person #1 was on the first floor of the home with a related child. Child #5 came downstairs from the second floor to inform rep that he was sick. There were no staff members upstairs with child #5. Rep then went into the basement (child care space) to review documents. When rep went back upstairs to the first floor, child #2 was present on the first floor with facility person #2 who is not a staff member at the facility. Rep asked where child #2 was when rep arrived at the home and facility person #1 informed rep that child #2 was upstairs listening to headphones. Facility person #1 advised that there are no other staff members in the home besides her.”
Correction date in the state record: Oct 30, 2023
Sep 26, 2023Inspection10 rules cited
3290.32(a)/3290.192(3) Comply with CPSL/CPSL information
“During renewal inspection conducted 9/26/2023, there was no disclosure statement on file for facility person #1 or facility person #2.”
Correction date in the state record: Oct 20, 2023
3290.131(b)(2) Updated toddler/preschool health report: every 12 months
“During renewal inspection conducted 9/26/2023, the last health assessment on file for child #2 is dated 4/4/2022. Child #2 is an older toddler (see LIS code sheet).”
Correction date in the state record: Oct 23, 2023
3290.135(b) Surfaces cleaned
“During renewal inspection conducted 9/26/2023, facility's diaper changing surface was covered by a fabric cover. Fabric cannot be properly sanitized with a solution after each use.”
Correction date in the state record: Oct 10, 2023
3290.131(d)(5)/3290.131(e)(3) Immunization record/Dismissal policy
“During renewal inspection conducted 9/26/2023, immunization record for child #2 reflects that child received 1 of 2 doses of Hep A vaccine. Child #2 is an older toddler (see LIS code sheet).”
3290.95(a)/3290.95(b) System in compliance/Operator or designated staff responsibility
“During renewal inspection conducted 9/26/2023, facility's fire detection testing log reflected that smoke alarms were tested past 30 days during the following occasions: 9/9/2022; 1/5/2023; 1/5/2023-2/9/2023; 4/5/2023-5/15/2023.”
3290.94(a)(9) Written record
“During renewal inspection conducted 9/26/2023, facility's fire drill log reflected that fire drill was conducted 8/10/2022 and not again until 1/5/2023, which is past 60 days. Operator reports that the facility does practice fire drills every 60 days; however, supporting documentation was not on file at the facility.”
Correction date in the state record: Oct 16, 2023
3290.181(c) Emergency info/agreement updated 6 mos
“During renewal inspection conducted 9/26/2023, child #1 and child #5's emergency contact forms and fee agreements were last updated on 3/12/2023.”
Correction date in the state record: Oct 16, 2023
3290.124(b)(3)/3290.124(b)(7) Parent home/work address, phone/Name/address/phone release person
“During renewal inspection conducted 9/26/2023, the following information was missing from children's emergency contact forms: Child #1: both parents' work addresses and work telephone numbers. Release person(s) address(es). Child #2: father's home address and home telephone number. Child #3: father's home address and home telephone number. Child #4: mother's work information. Child #5: both parents' work addresses and work telephone numbers. Release person(s) address(es).”
3290.18 General Health and Safety
“During renewal inspection conducted 9/26/2023, facility's emergency plan did not address continuity of operations.”
3290.123(a)(3) Services provided
“During renewal inspection conducted 9/26/2023, there was no child service report (CSR) on file for child #2.”
Sep 29, 2022Inspection4 rules cited
3290.32(a)/3290.192(3) Comply with CPSL/CPSL information
“During renewal inspection conducted 9/29/2022, there is no disclosure statement on file for Facility Person #1 and Facility Person #2.”
Correction date in the state record: Sep 29, 2022
3290.95(a)/3290.95(b) System in compliance/Operator or designated staff responsibility
“During renewal inspection conducted 9/29/2022, facility's fire detection testing log reflected that last time alarms were tested were 9/8/2021 and again in August 2022. Operator reports that facility had been testing fire detection systems during this time; however, logs were misplaced.”
Correction date in the state record: Sep 29, 2022
3290.94(a)(9) Written record
“During renewal inspection conducted 9/29/2022, facility's fire drill log reflected that last fire drill was conducted 9/8/2021 and again in August 2022. Operator reports that facility conducted monthly fire drills with children during this time; however, logs were misplaced.”
Correction date in the state record: Sep 29, 2022
3290.131(a)/3290.131(e) Within 60 days/Immunization record
“During renewal inspection conducted 9/29/2022, initial health report and immunization record for Child #1 are dated 7/29/21, which was past 60 days from date of enrollment (see LIS code sheet for enrollment date).”
Correction date in the state record: Sep 29, 2022
Aug 9, 2022Complaint investigation8 rules cited
3290.123(a)(4)/3290.123(a)(6) Arrival/departure times/Admission date
“On unannounced visit conducted 8/9/2022, fee agreement for Child #1 was missing arrival and departure times and date of admission.”
Correction date in the state record: Aug 15, 2022
3290.31(g) Age and training
“On unannounced inspection conducted 8/9/2022, Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): CCDBG Health and Safety training.”
Correction date in the state record: Aug 23, 2022
3290.95(a)/3290.95(b) System in compliance/Operator or designated staff responsibility
“On unannounced inspection conducted 8/9/2022, facility's fire detection log showed that the fire detection systems were tested at an interval greater than 30 days: 10/6/21-11/10/21, 12/4/21-1/7/21, 2/4/22-3/10/22, 4/4/22-5/5/22, 5/5/22-6/8/22. Testing for July was not on file at the facility.”
Correction date in the state record: Aug 10, 2022
3290.32(a) Comply with CPSL
“Staff person #1 has not completed the mandated reporter training within 90 days of their date of hire (see LIS code sheet).”
Correction date in the state record: Aug 16, 2022
3290.32(a)/3290.192(3) Comply with CPSL/CPSL information
“On complaint investigation conducted 8/9/2022, Staff #1 did not obtain FBI clearance within 60 months. FBI clearances on file were dated 10/17/16 and 7/25/22. Staff #2 did not have NSOR clearance on file. Staff #2 has been employed at the facility for longer than 45 day provisional period (see LIS code sheet for hire date).”
Correction date in the state record: Oct 7, 2022
3290.32(a)/3290.192(3) Comply with CPSL/CPSL information
“On complaint investigation conducted 8/9/2022, Staff #1 did not obtain FBI clearance within 60 months. FBI clearances on file were dated 10/17/16 and 7/25/22. Staff #2 did not have NSOR clearance on file. Staff #2 has been employed at the facility for longer than 45 day provisional period (see LIS code sheet for hire date).”
Correction date in the state record: Sep 21, 2022
3290.131(b)(2)/3290.131(e)(1) Updated toddler/preschool health report: every 12 months/Parent written verification from Doctor.
“On complaint investigation conducted 8/9/2022, provider acknowledged that health assessments and immunization records for Child #1Child #2, and Child #3 were not current during Allentown Bureau of Health inspection conducted on 7/20/2022.Immunization record for Child #3 is not in accordance with the schedule recommended by the ACIP for child's age.”
Correction date in the state record: Sep 9, 2022
3290.181(c) Emergency info/agreement updated 6 mos
“On complaint investigation conducted 8/9/2022, emergency contact form and fee agreements for Child #1 and Child #2 were last updated 8/15/2021. Provider acknowledged fee agreement for Child #5 and emergency contact forms for Child #3, Child #4 and Child #5 were not updated within a 6-month period during Allentown Bureau of Health inspection conducted on 7/20/2022. Fee agreement for Child #5 and emergency contact forms for Child #3, Child #4, and Child #5 were updated on 7/25/2022.”
Correction date in the state record: Aug 15, 2022
Aug 9, 2022Inspection8 rules cited
3290.123(a)(4)/3290.123(a)(6) Arrival/departure times/Admission date
“On unannounced visit conducted 8/9/2022, fee agreement for Child #1 was missing arrival and departure times and date of admission.”
Correction date in the state record: Aug 15, 2022
3290.31(g) Age and training
“On unannounced inspection conducted 8/9/2022, Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): CCDBG Health and Safety training.”
Correction date in the state record: Aug 23, 2022
3290.95(a)/3290.95(b) System in compliance/Operator or designated staff responsibility
“On unannounced inspection conducted 8/9/2022, facility's fire detection log showed that the fire detection systems were tested at an interval greater than 30 days: 10/6/21-11/10/21, 12/4/21-1/7/21, 2/4/22-3/10/22, 4/4/22-5/5/22, 5/5/22-6/8/22. Testing for July was not on file at the facility.”
Correction date in the state record: Aug 10, 2022
3290.32(a) Comply with CPSL
“Staff person #1 has not completed the mandated reporter training within 90 days of their date of hire (see LIS code sheet).”
Correction date in the state record: Aug 16, 2022
3290.32(a)/3290.192(3) Comply with CPSL/CPSL information
“On complaint investigation conducted 8/9/2022, Staff #1 did not obtain FBI clearance within 60 months. FBI clearances on file were dated 10/17/16 and 7/25/22. Staff #2 did not have NSOR clearance on file. Staff #2 has been employed at the facility for longer than 45 day provisional period (see LIS code sheet for hire date).”
Correction date in the state record: Oct 7, 2022
3290.32(a)/3290.192(3) Comply with CPSL/CPSL information
“On complaint investigation conducted 8/9/2022, Staff #1 did not obtain FBI clearance within 60 months. FBI clearances on file were dated 10/17/16 and 7/25/22. Staff #2 did not have NSOR clearance on file. Staff #2 has been employed at the facility for longer than 45 day provisional period (see LIS code sheet for hire date).”
Correction date in the state record: Sep 21, 2022
3290.131(b)(2)/3290.131(e)(1) Updated toddler/preschool health report: every 12 months/Parent written verification from Doctor.
“On complaint investigation conducted 8/9/2022, provider acknowledged that health assessments and immunization records for Child #1Child #2, and Child #3 were not current during Allentown Bureau of Health inspection conducted on 7/20/2022.Immunization record for Child #3 is not in accordance with the schedule recommended by the ACIP for child's age.”
Correction date in the state record: Sep 9, 2022
3290.181(c) Emergency info/agreement updated 6 mos
“On complaint investigation conducted 8/9/2022, emergency contact form and fee agreements for Child #1 and Child #2 were last updated 8/15/2021. Provider acknowledged fee agreement for Child #5 and emergency contact forms for Child #3, Child #4 and Child #5 were not updated within a 6-month period during Allentown Bureau of Health inspection conducted on 7/20/2022. Fee agreement for Child #5 and emergency contact forms for Child #3, Child #4, and Child #5 were updated on 7/25/2022.”
Correction date in the state record: Aug 15, 2022
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FAQ
Questions about Mercedes Santana Family Day Care Home
Is Mercedes Santana Family Day Care Home licensed?
Yes. Mercedes Santana Family Day Care Home is certified by the state and operating. This is how Pennsylvania authorizes this type of child care.
When was Mercedes Santana Family Day Care Home last inspected?
Pennsylvania Department of Human Services, Office of Child Development and Early Learning lists the most recent visit on September 9, 2026, with 7 rules cited. It lists 4 visits in the last 3 years.
Has Mercedes Santana Family Day Care Home had rules cited by the state?
Yes. Inspectors cited 19 rules across 4 of 4 visits in the last 3 years; 19 show a correction in the state record. For comparison: 93% of Pennsylvania daycares had at least one rule cited in the last 3 years; the typical daycare had 14. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
How many children can Mercedes Santana Family Day Care Home care for?
6, the licensed capacity on the state record.
Does Mercedes Santana Family Day Care Home accept child care subsidies?
Yes. The state record says it accepts child care subsidies.
What are Mercedes Santana Family Day Care Home's hours?
Its hours are not listed. Call (484) 350-3401 to confirm.
How much does Mercedes Santana Family Day Care Home cost?
It has not listed its tuition. Call (484) 350-3401 to ask.
What is Mercedes Santana Family Day Care Home's phone number?
(484) 350-3401.
Where is Mercedes Santana Family Day Care Home?
Allentown, PA 18102. It is a home daycare, so the provider shares the street address with families directly.