Little Kid's Swagg Learning Center Too

OCCL Standards Complaint (Substantiated)

“On April 11, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding a lack of supervision. An investigation was conducted on April 11, 2024. The complaint is substantiated because Staff #4 stated she did leave the classroom, leaving children with no supervision, to get a child a cup of water from the kitchen. Additional concerns noted during the visit were the classrooms did not have water accessible to the children, the one-year-old to two-year-old classroom was over ratio with eight children and one staff from 8:50 a.m. until naptime, and the infant attendance record was not accurate. Non-compliance Cited: Reg #27 Ensure children are directly supervised at all times. Ensure staff-to-child ratios are maintained at all times. Reg #36: Keep a daily written or electronic record of each child s exact arrival and departures in each classroom or area. Reg #70 Ensure drinking water is always available to children in their classrooms and outdoors and supplied to them on their request or available for self-service as appropriate.”

75U Activity Areas

“Ensure each classroom has the five activity areas required for 24 months to school-age and are accessible when the child wants to use them.”

Correction date in the state record: Apr 1, 2024

67U Transportation

“Safety restraints must be used and operable during transportation. LS Observed the children in the van were not wearing safety restraints. The back row had one too many children in the seat. The child in the front seat did not have a seat belt on.”

Corrected during the visit

49U Indoor Space

“Ensure outlets have covers on them. There were ten outlets with no covers. Ensure carpets are not a hazard. Remove, repair, or replace the carpets in the school age classroom that are frayed. Tack down or remove the carpets that are bunching casueing a tripping hazard.”

Correction date in the state record: Mar 28, 2024

27U Ratios, Group Size, and Supervision

“Ensure children are supervised at all times. Staff #1 was in the meal area when a child left the area and came into the school age classroom.”

Corrected during the visit

8U License Renewal

“Ensure an annual renewal application is submitted sixty days prior to license expiration.”

Correction date in the state record: Jun 12, 2023

75U Activity Areas

“Ensure physical space is organized with related equipment that provides enough items for at least half the licensed capacity of the room.”

Correction date in the state record: Jun 9, 2023

74U Lesson Plans

“Ensure the current weeks lesson plan is posted in the school age classroom.”

Corrected during the visit

72U Feeding of Infants

“Ensure bottle warming water is no more than 120 degrees Fahrenheit.”

Corrected during the visit

58U Sanitation

“Ensure a disinfectant is available in the school age and four to five-year-old classroom.”

Corrected during the visit

49U Indoor Space

“Ensure carpets are free of debris and surface clean.”

Correction date in the state record: Jul 11, 2023

48U Heating and Cooling

“Ensure fans are inaccessible in the school-age classroom.”

Corrected during the visit

45U Hazardous Materials

“Ensure cabinets are inaccessible to children if there are hazardous items in them.”

Corrected during the visit

43U Children's Attendance

“Ensure exact arrival and departure of a child is documented.”

Corrected during the visit

40U Child Files

“Ensure child files are complete. one child needs a health appraisal and immunization record. One child needs an updated infant feeding form, five children need a blood lead test result.”

Correction date in the state record: Aug 9, 2023

30U Personnel Files

“Ensure staff files are complete. One staff member needs an orientation, five staff need Health and Safety Training for Child Care Professionals, three staff need reference letters, six staff need letters of eligibility, two staff need health appraisals and TB results, one staff needs release of employment history and service letter attempts.”

Correction date in the state record: Aug 9, 2023

66U Emergency Planning

“Ensure emergency lighting is repaired or replaced. When the button is pushed the light does not come on and the LED's are hanging from the bases.”

Correction date in the state record: Jun 6, 2023

49U Indoor Space

“Ensure indoor space is maintained. A caterpillar tunnel climber needs to be repaired, replaced, or removed from the indoor play area. Repair the epoxy peeling from the floor in the indoor play area by the back door. The paint on the walls in the indoor play area needs to be repaired. The baseboard on the left and right of the door inside the indoor play areas needs to repaired, replaced, or removed. The classroom with the green door has a half eaten browning banana on a table. The classroom with the blue door has a foot activated trash can with two diapers in the trash can. The owner stated these two rooms are not in operation. The school age classroom carpet needs to be cleaned and the carpet fiber runs need to be remedied. In the school age classroom a bag of trash was sitting by the red trash can near the purple doors. In the school age classroom a one gallon container of bleach was out for children to access. The food storage area had two partial gallons of milk out that were warm. Staff stated they were out to be thrown away.”

Correction date in the state record: Jun 6, 2023

30U Personnel Files

“Ensure staff files are complete. The van driver needs a minim of two references, release of employment history with an attempt to gain a service letter from each. If a service letter is not returned a second attempt is needed. If a service letter still can not be gained two more reference letters are needed.”

Correction date in the state record: Jun 6, 2023

15U Governing Body

“Ensure there is enough staff to operate. Upon arrival to the facility a staff member came from the infant to one-year-old classroom with a child in her arms to allow entrance to the facility.”

Correction date in the state record: Jun 6, 2023

49U Indoor Space

“Repair the door hinge for the three-year-old classroom.”

Correction date in the state record: Jun 6, 2023

36U Staff Attendance

“According to attendance records, one staff was alone with five children, the youngest was an infant, for four minutes. Upon discussion, this was determined to be an attendance error.”

Corrected during the visit

72U Feeding of Infants

“Ensure bottles are labeled with the child's name. Four bottles were not labeled. This was corrected at the visit.”

Corrected during the visit

71U Meals and Snacks

“Ensure portion sizes are appropriate for each child in each age group. The children were not being served enough food.”

Corrected during the visit

66U Emergency Planning

“Repair the broken emergency lighting over the exit in the indoor playground.”

Correction date in the state record: Jun 6, 2023

49U Indoor Space

“Ensure the facility is in good repair. Repair the torn carpet in the main room, preschool classroom, two-year-old classroom, and three-year-old classroom. Repair the drywall and baseboard on the entryway to the indoor playground.”

Correction date in the state record: Jun 6, 2023

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratio is maintained through qualified staff. An aide was alone with seven two-year-old children. This was corrected at the visit.”

Corrected during the visit

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received a complaint on November 2, 2022, regarding accident/injury procedures, lack of supervision, insect infestation, staff using cell phones, not being truthful when providing information to parents, and positive behavior supports. An investigation was conducted on November 9, 2022. The complaint is substantiated because upon arrival, this specialist observed an aide without criminal history determination, alone with seven children; the youngest was one year old. There is no evidence to substantiate for not following accident/ injury procedures and staff using cell phones because all staff denied these allegations and accident/ injury reports were provided for all head injuries discussed with staff. There is no evidence to substantiate for staff not being truthful because information provided by Staff #1 and the accident/ injury report match. There is no evidence to substantiate an insect infestation because LS Sommer did not observe evidence of infestation and staff stated the issue was taken care of by an exterminator. There is no evidence to substantiate for positive behavior supports because all interviewed staff stated they do not have concerns regarding improper discipline or bullying at the facility. Additional concerns noted were insufficient light in two classrooms during naptime, and trash cans without enclosed lids were observed.”

49U Indoor Space

“Ensure the ceiling is in good repair. LS Sommer observed missing ceiling tiles in the indoor playground.”

Correction date in the state record: Jun 6, 2023

45U Hazardous Materials

“Air sprays/ fresheners are prohibited. This was discussed and agreed to comply when Airwick sprays were removed from the one-year-old classroom and bathroom.”

Corrected during the visit

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratio is maintained at all times. LS Sommer observed an early childhood intern alone with seven one-year-old children. This was discussed and corrected when the aide remained in the classroom.”

Corrected during the visit

49U Indoor Space

“Ensure the facility remains clean. LS Sommer observed trash throughout the facility on the floor. Outlet covers were missing in the indoor playground.”

Corrected during the visit

28U General Qualifications

“Ensure staff receive criminal history determination prior to being left alone with children. An intern who has not worked at the facility for one month and without criminal history determination, brought a group of nine children into the school-age classroom; the youngest was three-years-old. This was corrected when she combined with an eligible staff member.”

Corrected during the visit

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratio is maintained at all times. Upon arrival, a staff member answered the door leaving six children alone in the school-age classroom. A second staff, an intern who has not worked at the facility for one month and without criminal history determination, brought a group of nine children into the school-age classroom; the youngest was three-years-old. According to attendance records, she was alone with the nine children from 9:00 a.m. until OCCL's arrival around 10:00 a.m. During the visit, the specialists were alone in the school-age classroom while staff took the classroom of children to the restroom. A child ran into the school-age classroom alone and was returned to the group by the specialist.”

Corrected during the visit

15U Governing Body

“Ensure the facility has enough staff to operate. Staff did not have the ability to use the restroom, take lunch breaks, provide meals and snacks to children, or fulfill administrative duties.”

Correction date in the state record: Dec 2, 2022

56U Sleeping Accommodations and Safe Sleep Environments

“Ensure adequate lighting is available during naptime. This was discussed and corrected when a light was added to the one and two-year-old classrooms.”

Corrected during the visit

49U Indoor Space

“Ensure incense/ plug ins are not used. This was discussed and corrected. Ensure outlet covered are used in all outlets. Repair the two holes in the walls of the indoor playground. Repair the exposed pipe in the school-age classroom. Repair the carpet in the school-age classroom.”

Correction date in the state record: Nov 29, 2022

61U Diapering and Soiled Clothing

“Ensure diapers are disposed of in a foot activated trash can with a liner. LS McPhatter observed a diaper in the classroom garbage can with no lid or foot activated pedal that worked.”

Correction date in the state record: Sep 29, 2022

58U Sanitation

“Ensure that classrooms are clean and operational. LS Mcphatter observed classroom four had a trash can with no lid or foot activation that was operable full with diapers and food and the debris of the prior day. Behind the door was a pile of orange crackers, crumbs and debris. Under the table and chairs was a trash bag spread out as a drop cloth that had fruit and eating utensils on it. LS McPhatter was told it had been there since lunch the day prior.”

Correction date in the state record: Jul 12, 2022

27U Ratios, Group Size, and Supervision

“Ensure ratios and supervision maintained. Upon arrival LS McPhatter observed sitting at the front desk [name] and Staff #1. Upon entering the school age classroom LS McPhatter observed [name] and Staff #2 each sitting at a desk with 16 children in care. LS McPhatter entered further into the school age classroom and Staff #2 got up from the back desk and entered the indoor play area where upon LS McPhatter entering counted 10 children and no adult until Staff #2 entered the indoor play area. LS McPhatter entered back into the school age room and Staff #1 had reentered the school age room. As LS McPhatter walked the younger classroom area a voice was heard in the area of the 2-year-old classroom. LS McPhatter leaned into the 2-year-old classroom room #4 and observed a few seconds of staff #3 on a video chat. As LS McPhatter entered the room to count the children and verify staff was on the phone Staff #3 placed the phone on a shelf in arms reach and LS McPhatter observed a video chat up and LS McPhatter asked her to please disconnect the call so the children could be supervised. LS McPhatter observed the attendance tracking form and asked Staff #3 to please sign in to the roster. The infant classroom was in compliance during the visit with 2 children and two staff members.”

Corrected during the visit

72U Feeding of Infants

“Ensure infants are fed bottles in feeding chairs or held. LS Sommer observed an infant in a bouncer/rocker seat with a bottle. This was discussed and staff agree to comply.”

Corrected during the visit

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratios are maintained at all times. One staff member was alone with five children, the youngest was an infant. This was corrected when one of the one-year-old children was moved to the one-year-old classroom.”

Corrected during the visit

OCCL Standards Complaint (Substantiated)

“OCCL received a complaint on June 6, 2022, regarding lack of supervision. An investigation was conducted June 9, 2022. This complaint is substantiated for lack of supervision because according to all staff interviewed, Child #1 was able to leave the three-year-old classroom and come to the front office.”

43U Children's Attendance

“Ensure attendance reflects exact arrival and departure of all children. Two children in the three-year-old classroom were not signed in. This was discussed and corrected when the children were signed in.”

Corrected during the visit

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratios are maintained. LS Sommer observed one staff member leave 8 two-year-old children alone to get a cot and sheet/blanket from the hallway. This was discussed and corrected at the visit.”

Corrected during the visit

74U Lesson Plans

“Ensure lesson plans are updated and posted or available for review. Submit the lesson plan for the two-year-old classroom to include all required components.”

Correction date in the state record: Jun 25, 2022

72U Feeding of Infants

“Bottles are warmed by a crock pot. Purchase a thermometer to ensure the water does not exceed 120 degrees F. LS Sommer observed juice being served in bottles to infants. This was discussed and the juice was removed.”

Correction date in the state record: Aug 24, 2022

58U Sanitation

“Ensure both soap/water and disinfectant are available in each classroom. This was discussed and corrected when bottles were placed in all classrooms and changing stations.”

Corrected during the visit

57U Equipment

“Ensure each classroom is equipped with the correct equipment. The one-year-olds need science, music, more books, and more dramatic play equipment. The two-year-old classroom needs manipulatives, construction/blocks, music, art, dramatic play, and science. The three-year-old classroom needs manipulatives, construction/blocks, art, dramatic play, science, and music equipment. The preschool classroom needs construction/blocks, manipulatives, art, science, and music equipment. The infant classroom needs music, books, and more manipulatives/blocks.”

Correction date in the state record: Aug 18, 2022

49U Indoor Space

“Ensure the facility is kept clean and in safe condition. Clean the floors and walls in the two-year-old and three-year-old classrooms. Repair the damaged insulation on the copper pipe in the school-age classroom. Remove the broken playhouse in the hallway.”

Correction date in the state record: Aug 11, 2022

40U Child Files

“Ensure child files are complete. Two children need developmental plans. Three children need lead screening results. Two children need lead screening results and a health appraisal. One child needs a health appraisal. One child needs an updated infant feeding schedule.”

Correction date in the state record: Aug 24, 2022

30U Personnel Files

“Ensure staff files are complete. Two staff members need a complete file on site. One staff member needs a professional development plan and annual review of abuse and neglect. One staff member needs CPR and first aid and a professional development plan. Three staff members need a professional development plan. One staff member needs a professional development plan, health appraisal, two attempts for service letter, and CPR and first aid. One staff member needs CPR and first aid, administration of medication certification, a professional development plan, two references, a health appraisal with TB results, a second attempt for a service letter. One staff member needs CPR and first aid, letter of eligibility determination, health appraisal with TB results, and a second attempt for service letters. One staff member needs CPR and first aid, health appraisal with TB results, application or resume, and a second attempt for service letter.”

Correction date in the state record: Aug 24, 2022

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratios are maintained at all times. LS Sommer observed the one and two-year-olds sitting along the wall outside the bathroom. One staff member was in the kitchen and one staff member was in the bathroom changing one child. LS Sommer discussed this with staff and was corrected when the staff member supervised the children. Ensure supervision is maintained at all times. According to all staff interviewed, Child #1 was able to leave the three-year-old classroom and come to the front office.”

Corrected during the visit

OCCL Standards Complaint (Substantiated)

“OCCL received a complaint on March 7, 2022, regarding release of children and not having enough staff to fulfill at a minimum, administrative, fiscal, clerical, cleaning, maintenance, food services, direct child care, and supervisory functions. An investigation was conducted March 15, 2022. This complaint is substantiated for not having enough staff to fulfill administrative duties because LS Sommer observed and Staff #1 stated the voicemails had not been checked since March 3, 2022, because administrative staff are needed in the classrooms. This complaint is substantiated for failure to release of a child because according to attendance, Child #1 was not released until 4:45 p.m. which supports the Reporter s allegation of being unable to pick up Child #1 earlier in the day when she attempted to pick Child #1 up.”

43U Children's Attendance

“Ensure child's attendance reflects the exact time of arrival and departure. Three two-year-old children needed to be signed in.”

Corrected during the visit

67U Transportation

“Submit current insurance documentation for the van.”

Correction date in the state record: Dec 30, 2021

36U Staff Attendance

“Ensure staff attendance reflects the exact location, arrival, and departure of all staff. Upon arrival, LS Sommer observed Staff #1 a the front desk who was signed into the infant classroom since 7:30 a.m. Staff #1 stated Staff #2 was present while she was at the front desk but forgot to sign into the attendance record. This was corrected when the attendance record was corrected. Staff #2 was also signed onto the school-age classroom attendance record. This was corrected when Staff #2 was signed out.”

Corrected during the visit

27U Ratios, Group Size, and Supervision

“Ensure supervision is maintained at all times. Upon arrival, one staff was present with one child in the school0age classroom. LS Vandewater observed five children, three to four-years-old, in the indoor play area alone. While speaking to the staff regarding supervision, another child entered the school0age classroom alone from the bathroom. The staff member stated she was assigned to her classroom.”

Corrected during the visit

15U Governing Body

“Ensure all staff wear face masks. Upon arrival, LS Sommer observed two staff without face masks. This was discussed and corrected when the two staff put face masks on.”

Corrected during the visit

72U Feeding of Infants

“Ensure infants are never placed in sleeping or relaxing equipment with a bottle or propped bottle for feeding. LS Sommer observed two infants in pack-n-plays with bottles. LS Sommer observed the staff member feed another infant a bottle while laying in a bounce seat. This was discussed and corrected.”

Corrected during the visit

56U Sleeping Accommodations and Safe Sleep Environments

“Ensure nap mats are kept 18-inches apart. Ensure all safe sleep polices are followed at all times. Upon entering the infant room, one infant was asleep in the swing and two infants were in pack-om plays with blankets.”

Correction date in the state record: Jan 24, 2022

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratio is maintained at all times. One staff member was observed alone with five infants. This was corrected when another staff member arrived and entered the classroom.”

Corrected during the visit

72U Feeding of Infants

“Ensure infants are never placed in sleeping or relaxing equipment with a bottle or propped bottle for feeding. LS Sommer observed two infants in pack-n-plays with bottles. LS Sommer observed the staff member feed another infant a bottle while laying in a bounce seat. This was discussed and corrected.”

Corrected during the visit

56U Sleeping Accommodations and Safe Sleep Environments

“Ensure nap mats are kept 18-inches apart. Ensure all safe sleep polices are followed at all times. Upon entering the infant room, one infant was asleep in the swing and two infants were in pack-om plays with blankets.”

Correction date in the state record: Jan 24, 2022

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratio is maintained at all times. One staff member was observed alone with five infants. This was corrected when another staff member arrived and entered the classroom.”

Corrected during the visit