Lil' Einsteins Learning Academy II

OCCL Standards Complaint (Substantiated)

“On June 17, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of not following its parent policies and procedures, including monitoring the entrance to the center and checking the identification of an unknown person prior to releasing a child. An investigation was conducted beginning July 24, 2026, and concluding on July 1, 2026. This complaint is substantiated for not following parent policies and procedures regarding the release of children. The investigation, including interviews and review of documentation, confirmed while staff interviewed were aware of the center s policies and procedures for pick-up, Child #1 was confirmed to be picked up by Adult #1, who was not listed on Child #1 s list of approved persons, and there was no photo identification available in Child #1 s file. Staff interviewed stated they were familiar with Adult #1 as they had picked up Child #1 previously. There is no evidence to substantiate this complaint for not monitoring the entrance to the center; there are multiple buildings and Administrator #1 and staff interviewed all noted the same center procedures for child pick-up and indicated all pick-ups from persons without a key fob must go to the main building. The Reporter did go to the main building, and was informed to go to the secondary building, where they were let in by another staff member after a period of time. Administrator #1 stated a staff member does monitor the door to the secondary building most of the time, and a desk for this staff member was observed by the entrance.”

40U Child Files

“Child #3 and 4 need blood lead screening results.”

Correction date in the state record: Feb 11, 2026

30U Personnel Files

“Ensure staff files are complete. Staff #1 and 4 needs the OCCL health appraisal form. Staff #2 needs their TB screening results. Staff #3 needs the OCCL Health and Safety training and 4 references or 2 references and 1 service letter.”

Correction date in the state record: Mar 4, 2026

OCCL Standards Complaint (Substantiated)

“On May 16, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of insufficient lighting in the two-year-old room at nap time, staff using cellphones while caring for children, dirty bathrooms, improper discipline due to staff hitting children, staff struggling with behavioral concerns, lack of supervision due to Staff #5 leaving a room unattended, child eating feces, Staff #1 present without a comprehensive background check, and the administrator not using respectful communication. An unannounced visit was conducted on May 21, 2025. This complaint is substantiated for insufficient lighting, dirty bathrooms, improper discipline, and lack of supervision. The two-year-old classroom was too dark to monitor children properly during nap time. The bathroom in the two-year-old and three-year-old classrooms was observed to be unsanitary. Two soiled pull-ups were observed on the floor next to the trash can, which did not have a lid on. There was liquid on the floor around two of the toilets, and two of the toilets were not operational. Soiled clothes were observed on the floor under a sink, one of the sinks was dirty, and pieces of wood trim were leaning against the walls posing a potential hazard for children. Administrator #1 noted there was a recent occurrence in which Staff #7 tapped a child, in which Staff #7 was written up and OCCL was provided with this documentation. Upon entering the facility, Staff #2 let OCCL in, then returned to their classroom, where a staff member had been left alone with six infants. Upon entry into the one-year-old classroom, there were 13 children present with two staff members. A staff member in the Pre-K classroom focused on cleaning tasks, leaving one staff to transition 24 children from lunch to restrooms to nap time. There is no evidence to substantiate this complaint for staff using cellphones, staff struggling with behavioral concerns, a child eating feces, a staff being present without a comprehensive background check, or the administrator not using respectful communication. All staff members interviewed noted cell phones are not permitted within the classrooms, and none were observed at the visit. All staff interviewed noted while there are children with difficult behaviors, they have a system of documentation in place and feel supported by administration. Attendance records review do not indicate any classrooms were left unattended or out of staff-to-child ratio during the altercation with Staff #4 and Staff #5. All staff interviewed denied witnessing or hearing about any children eating feces. Staff #1 was verified to be a staff member that has completed a comprehensive background check and is eligible. All staff interviewed stated Administrator #1 is respectful to both staff and families, noting she is straightforward but professional. Additional concerns noted at this visit include improper staff-to-child ratios in the one-year-old classroom during this visit, and one infant in confining equipment for over 30 minutes. Additional concerns include child attendance records being inaccurate in the infant classroom and staff attendance records being inaccurate in the infant classroom. Cribs and cots were not 18 apart in the infant classroom, two-year-old classroom, and four-year-old classroom. Lesson plans were either not posted or not current in most rooms, and two toilets were not functioning in the two-to-three-year-old classroom. The trash can in the Pre-K classroom needed to be cleaned. An additional concern was a one-year-old child did not have seating available for lunch and was eating on the floor in the classroom. A staff member also noted soap and water was not used during cleaning procedures for the bathrooms.”

OCCL Standards Complaint (Substantiated)

“On April 15, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline due to screaming at children, lack of behavioral support for children, improper staff-to-child ratios, administrators not being present 50% of the operating hours, overuse of screentime, and lack of supervision, especially in preschool bathrooms. An investigation was conducted beginning April 23, 2025, and concluding on April 30, 2025. This complaint is substantiated for improper staff-to-child ratios in the four-year-old classroom, overuse of screentime, and lack of supervision. Upon arrival at the facility on April 23, 2025, there were 24 children with Staff #5 during nap time, and the majority of the children were not sleeping, as the 4-year-old classroom and school-age room were combined. According to the attendance record collected at the visit, there were 28 four-year-old and school-age children, with Staff #5 and #7 signed in from 9:01am to 9:20am. When interviewed, Staff #5 admitted that children have been on their tablets and iPads longer than usual due to it being Spring Break. Additionally, Staff #5 stated the children may not have been completely supervised at the bathrooms due to transitioning from lunch to nap time when an incident occurred between Child #1 and Child #2. There is no evidence to substantiate this complaint for improper discipline, lack of behavioral supports, or the administrator not being present. All staff denied witnessing staff screaming at children, and no screaming or inappropriate tones were heard during this visit. The facility uses a three level behavioral management plan, and staff agreed they document any behavioral concerns. The timesheets for Administrator #1 and Staff #1 were collected and show they are both present for an average of 10 hours per day during operating hours. An additional concern noted was that Staff #5 stated they signed Child #1 out early on the attendance records to mak e it appear the classroom was in proper staff-to-child ratio. According to Facility Director #1, administration was never notified of the classroom being over ratio.”

76U Activity Schedule

“Post classroom schedule for the Plato, Donatello, Magellan room. Also, in the Bach room. This was corrected at the visit.”

Corrected during the visit

74U Lesson Plans

“Post lesson plan in the Magellan classroom. This was corrected at the visit.”

Corrected during the visit

56U Sleeping Accommodations and Safe Sleep Environments

“Post nap cot list for the Plato, Donatello, and Magellan room. This was corrected at the visit.”

Corrected during the visit

43U Children's Attendance

“Send 1 week attendance for the Mozart room to OCCL.”

Correction date in the state record: Mar 11, 2025

30U Personnel Files

“Ensure staff files are complete. CPR/FA is needed for Staff #3, 6, 7, 8, and 10. Administration of Medication for Staff #2, 3, 4, 6, and 13. Professional Development Plan for Staff #2 and 10. Annual safe sleep and child abuse/neglect for Staff #10. Orientation for Staff #13. OCCL Health and Safety training for Staff #3, 4, 6, 8, 12, and 13. References for Staff #1, 3, 6, 8, 9, 12, and 13. If they have 1 service letter they will need 2 references. 0 service letters will need 4 references. Adult abuse registry check for Staff #3, 6, 9, and 12. Health appraisal for Staff #8 and 10. Health appraisal with TB for Staff #3, 4, 5, 6, and 9. Release of employment history and service letters for Staff #1, 3, 4, 6, 8.”

Correction date in the state record: Mar 24, 2025

27U Ratios, Group Size, and Supervision

“Ensure classrooms maintain proper staff-to-child ratios. One teacher was observed leaving the Bach classroom to open the main door. Review Regulation #27 and send a signed acknowledgment to OCCL.”

Correction date in the state record: Feb 25, 2025

OCCL Standards Complaint (Substantiated)

“On June 14, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns about not ensuring an interior space designated for children's use is available when the center is in operation and improper staff-to-child ratios in multiple classrooms. An investigation was conducted on June 25, 2024. This complaint is substantiated for improper staff-to-child ratios because two staff members interviewed stated classrooms do go over the ratio but stated it is corrected quickly. All classrooms were within proper staff-to-child ratios during the visit, and the attendance records on June 21, 2024, showed proper ratios. There is no evidence to substantiate this complaint for infants and toddlers crawling or walking in areas of the center not designated for children s use based on interviews with staff members. Staff stated some infants crawl towards the classroom door, but stated they never exit the classroom.”

OCCL Standards Complaint (Substantiated)

“On May 8, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of lack of positive interactions with children, not following lesson plans, overuse of screen time, and staff using cellphones while responsible for caring for children. This complaint is substantiated for staff using cell phones while responsible for caring for children and overuse of screen time as [name] stated staff on their cell phones and using the television was an issue when she recently arrived at the center to help the new administrator. However, the center was proactive by removing all television remotes from the classrooms and conducting routine cell phone checks. There is no evidence to substantiate this complaint for not following lesson plans or lack of positive interactions based on observation of video footage of staff in the three-year-old classroom. Staff were observed having positive interactions with the children, though the classroom did appear chaotic. Staff interviewed noted there are multiple children in the three-year-old classroom with behavior plans. There is no evidence to substantiate lesson plans not being implemented based on interviews with staff and observation of the classrooms.”