Laura Marshall-Norris

22.1-289.036-A

“Providers are required to have caregivers and adult household members living in the home undergo a background check every five years. The most recent central registry check for caregiver #1 was overdue by two months and the updated sworn disclosure statement was completed two months after it was due. The most recent central registry check for Household Member #1 was overdue by two months and the updated sworn disclosure statement was completed approximately two months after it was due.”

8VAC20-800-100-A

“Repeat Violation The provider shall obtain documentation of a physical examination prior to a child's attendance or within 30 days after the first day of attendance. There were no physical exam records available for Child #1, who had been in care approximately 9 months.”

8VAC20-800-90-C

“Documentation of additional immunizations is required once every six months for children under the age of two years. ' Child #3, 12 months old, last documented immunization was over 8 months ago.”

8VAC20-800-830-B

“Shelter-in-place procedures shall be practiced a minimum of twice per year. The provider practiced the shelter in place procedures once in 2025.”

22.1-289.011-F

“The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 8/05/2025, were not posted in a conspicuous place on the premises.”

8VAC20-800-60-B

“Children's records are required to contain name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached The record for Child #3 was missing one emergency contact address and telephone number and a second emergency contact name, address and telephone number. The child was present during the inspection and had been in care for approximately four months and three weeks.”

8VAC20-800-750-B

“Diaper products do not need to be kept locked, but they must be inaccessible to children. One diaper product was accessible to children in a lower level drawer on the tub in the bathroom children use.”

8VAC20-800-830-C

“Repeat Violation Documentation is required to be maintained of emergency evacuation drills. The provider did not document the evacuation drills in August 2025 or January 2026. She stated she did them the same day she did other drills.”

8VAC20-800-280

“Poisonous substances shall be stored in an area inaccessible to children. Poisonous substances were behind the toilet that the children use and were accessible.”

8VAC20-800-960-E

“Bottles shall be refrigerated and labeled with the child's full name and the date, if more than one infant is in care. Three refrigerated bottles were not labeled with the child's full name and the date with two infants in care.”

8VAC20-800-210-A

“Repeat Violation Caregivers shall obtain a minimum of 16 clock hours of training annually. Caregiver #1 obtained 12 hours of training hours in 2025. Caregiver #2 obtained 2 hours of training in 2025.”

8VAC20-800-100-A

“The provider shall obtain documentation of a physical examination prior to a child's attendance or within 30 days after the first day of attendance. There were no physical exam records available for Child #3, who had been in care approximately 4 months and 3 weeks.”

8VAC20-800-90-A

“Before attendance, documentation of immunizations that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations is to be obtained for each child. The documentation for Child #3's immunizations was received 3 months and 3 weeks after attending the family day home.”

8VAC20-800-830-C

“Documentation shall be maintained of emergency evacuation and shelter-in-place drills. The provider stated she did not document the drills that were completed in June or July 2025.”

8VAC20-800-210-A

“Repeat Violation In addition to satisfactory completion of first aid training and CPR training, caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Caregiver #1 has taken 9 1/2 hours of training in 2025 and did not take any in 2024. Caregiver #2 had not completed 16 hours of training in 2024 and had not taken any in 2025..”

8VAC20-800-830-C

“Documentation shall be maintained of emergency evacuation and shelter-in-place drills. The provider stated she did not document the drills that were completed in June or July 2025.”

8VAC20-800-210-A

“Repeat Violation In addition to satisfactory completion of first aid training and CPR training, caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Caregiver #1 has taken 9 1/2 hours of training in 2025 and did not take any in 2024. Caregiver #2 had not completed 16 hours of training in 2024 and had not taken any in 2025..”

8VAC20-800-280

“Poisonous substances and materials shall be stored in an area inaccessible to children. Poisonous cleaning products were in the basement bathroom that children use behind a shelf on the tub and within reach of children.”

8VAC20-800-570-A

“Repeat Violation The provider shall ensure that a caregiver does not exceed 16 points worth of children when supervising children. From approximately 9:38am until approximately 10:20am, Caregiver #2 supervised 8 children alone totaling 17 points, which exceeded the point system by 1 point.”

8VAC20-800-60-B

“Repeat Violation Children's records are required to contain all required information. The records for Child #5 and Child 7 were missing one parent's place of employment address and phone number, office address of the children's physician and name and policy number of the children's medical insurance. The children were present during the inspection and had been in care for over four months.”

8VAC20-800-210-A

“Repeat Violation Caregivers shall obtain a minimum of 16 clock hours of training annually. Caregiver #1 did not obtain any training hours in 2024. Caregiver #2 obtained only 5 hours of training in 2024.”

8VAC20-790-250-F

“Repeat Violation Caregivers who work directly with children shall, in addition to preservice and orientation training required in subsections A through D of this section, annually attend at least 16 hours of training, to include the department's health and safety update course. This training shall be related to child safety, child development, health and safety in the family day home environment, and any required department sponsored training. Caregiver #2 completed the Preservice Training on 9/06/2023 and needs to complete the department's health and safety update course annually. The training is past due by five months.”

8VAC20-800-280

“Poisonous substances and materials shall be stored in an area inaccessible to children. Poisonous cleaning products were in the basement bathroom that children use behind a shelf on the tub and within reach of children.”

8VAC20-800-570-A

“Repeat Violation The provider shall ensure that a caregiver does not exceed 16 points worth of children when supervising children. From approximately 9:38am until approximately 10:20am, Caregiver #2 supervised 8 children alone totaling 17 points, which exceeded the point system by 1 point.”

8VAC20-800-60-B

“Repeat Violation Children's records are required to contain all required information. The records for Child #5 and Child 7 were missing one parent's place of employment address and phone number, office address of the children's physician and name and policy number of the children's medical insurance. The children were present during the inspection and had been in care for over four months.”

8VAC20-800-210-A

“Repeat Violation Caregivers shall obtain a minimum of 16 clock hours of training annually. Caregiver #1 did not obtain any training hours in 2024. Caregiver #2 obtained only 5 hours of training in 2024.”

8VAC20-790-250-F

“Repeat Violation Caregivers who work directly with children shall, in addition to preservice and orientation training required in subsections A through D of this section, annually attend at least 16 hours of training, to include the department's health and safety update course. This training shall be related to child safety, child development, health and safety in the family day home environment, and any required department sponsored training. Caregiver #2 completed the Preservice Training on 9/06/2023 and needs to complete the department's health and safety update course annually. The training is past due by five months.”

8VAC20-800-80-C

“Repeat Violation Based on review of children's records, the provider did not document in the child's record the names and locations of the previous child care programs and schools the child attended. Evidence: 1. Child #4 (start date 4/04/2022) did not have the names and locations of the previous child care programs and schools the child attended.”

8VAC20-800-800-B

“Based on review, the provider did not review the emergency plan at least annually and update the plan as needed and document in writing each review and update to the emergency plan. Evidence: 1. The provider's emergency plan was last updated on 6/30/2023.”

22.1-289.011-F

“Based on observation, the violation notice from the last inspection was not posted in a conspicuous place on the licensed premises. Evidence: 1. The provider had the summary report from the 1/10/2024 inspection, but did not have the violation notice posted.”

8VAC20-800-210-A

“Based on interview, two caregivers did not obtain a minimum of sixteen clock hours of training annually. Evidence: 1. The provider stated that both caregiver #1 and caregiver #2 had not completed the 16 hours of training.”

8VAC20-800-240-A

“Based on observation, areas of the family day home inside were not maintained in a safe condition. Evidence: 1. The paint/drywall was chipping in the kitchen near the entry way door.”

8VAC20-800-570-A

“Based on observation, the provider did not ensure that a caregiver did not exceed 16 points by using the point system to determine if an additional caregiver is needed. Evidence: 1. The caregiver had 18 points from approximately 10:00am to 10:10am until one child left at approximately 10:10am.”

8VAC20-800-60-B

“Repeat Violation Based on review of seven children's records, the provider did not maintain complete children's records. Evidence: 1. Child 1's file. was missing one emergency contact name, address and phone number. 2. Child #3's file was missing documentation of the review of the child's emergency contact information annually. 3. Child #4's file was missing the names and addresses of previously attended child day care and schools. 4. Child #5's file was missing the policy number of the child's medical insurance.”

8VAC20-790-250-F

“Based on review of training, the caregiver did not complete the department's health and safety update course annually. Evidence: 1. Caregiver #1 completed the health and safety update training on 7/04/2023 and had not completed it 2024.”

8VAC20-800-80-C

“Repeat Violation Based on review of children's records, the provider did not document in the child's record the names and locations of the previous child care programs and schools the child attended. Evidence: 1. Child #4 (start date 4/04/2022) did not have the names and locations of the previous child care programs and schools the child attended.”

8VAC20-800-800-B

“Based on review, the provider did not review the emergency plan at least annually and update the plan as needed and document in writing each review and update to the emergency plan. Evidence: 1. The provider's emergency plan was last updated on 6/30/2023.”

22.1-289.011-F

“Based on observation, the violation notice from the last inspection was not posted in a conspicuous place on the licensed premises. Evidence: 1. The provider had the summary report from the 1/10/2024 inspection, but did not have the violation notice posted.”

8VAC20-800-210-A

“Based on interview, two caregivers did not obtain a minimum of sixteen clock hours of training annually. Evidence: 1. The provider stated that both caregiver #1 and caregiver #2 had not completed the 16 hours of training.”

8VAC20-800-240-A

“Based on observation, areas of the family day home inside were not maintained in a safe condition. Evidence: 1. The paint/drywall was chipping in the kitchen near the entry way door.”

8VAC20-800-570-A

“Based on observation, the provider did not ensure that a caregiver did not exceed 16 points by using the point system to determine if an additional caregiver is needed. Evidence: 1. The caregiver had 18 points from approximately 10:00am to 10:10am until one child left at approximately 10:10am.”

8VAC20-800-60-B

“Repeat Violation Based on review of seven children's records, the provider did not maintain complete children's records. Evidence: 1. Child 1's file. was missing one emergency contact name, address and phone number. 2. Child #3's file was missing documentation of the review of the child's emergency contact information annually. 3. Child #4's file was missing the names and addresses of previously attended child day care and schools. 4. Child #5's file was missing the policy number of the child's medical insurance.”

8VAC20-790-250-F

“Based on review of training, the caregiver did not complete the department's health and safety update course annually. Evidence: 1. Caregiver #1 completed the health and safety update training on 7/04/2023 and had not completed it 2024.”

8VAC20-800-460-D

“Based on observation and interview, the provider did not maintain documentation of the current rabies vaccination for a dog in the home. Evidence: 1. The provider stated she did not have documentation of the current rabies vaccination for the dog observed in the kitchen with children. The provide stated the dog was too old to have the vaccine.”

8VAC20-800-80-C

“Based on review of children's records, the provider did not document in the child's record the method of verification of the child's age and identity and the names and locations of the previous child care programs and schools the child attended. Evidence: 1. Child #1 (start date 1/23/2023) did not have the names and locations of the previous child care programs and schools the child attended. 2. Child #3 (start date 4/24/2023) did not have all required information to verify the child's age and identity. The provider signed as viewing a document and documented the place and birth date, but did not identity which document was viewed and when it was viewed.”

8VAC20-800-70-B

“Based on review of children's records, the provider did not obtain the parent's written acknowledgement of the receipt of the information of the provisions of the emergency plan. Evidence: 1. Child's #4 (start date 8/21/2023) did not have the parent's written acknowledgement of the receipt of the information of the provisions of the emergency plan in the file.”

8VAC20-800-60-B

“Based on review of four children's records, the provider did not maintain complete children's records. Evidence: 1. Child #1's(start date 1/23/2023) record was missing the physician's address, the medical insurance policy number and previous childcares. 2. Child #2's (start date 10/02/2023) record was missing one emergency contact address and telephone number, immunization record and physical. 3. Child #3's (start date 4/24/2023) record was missing proof of identity documentation. '”

8VAC20-800-830-C

“Based on review of drill records and interview, documentation was not maintained of emergency evacuation drills that included required information. Evidence: 1. The evacuation drills were not recorded for May, June, September, October, November and December-2023. The provider stated the drills were practiced, but did not write them down and only wrote down the shelter in place drills or lock down drills that month.”

8VAC20-800-50-A

“Based on review of attendance records, the family day home did not keep written record of children in attendance each day. Evidence: 1. The provider had attendance records for last week and on the 8th, but did not have attendance records for January 9th or 10th, 2024.”

8VAC20-800-100-A

“Based on review of four children's records, the provider did not obtain documentation of a physical examination by or under the direction of a physician prior to a child's attendance or within 30 days after the first day of attendance. Evidence: 1. Child #2 (start date 10/02/2023) did not have documentation of a physical in the child's file.”

8VAC20-800-90-A

“Based on review of four children's records, the provider did not have immunization documentation that the child has been adequately immunized before the child attended the family day home. Evidence: 1. Child #2 (start date 10/02/2023) did not have immunization documentation in the child's file.”

8VAC20-800-460-D

“Based on observation and interview, the provider did not maintain documentation of the current rabies vaccination for a dog in the home. Evidence: 1. The provider stated she did not have documentation of the current rabies vaccination for the dog observed in the kitchen with children. The provide stated the dog was too old to have the vaccine.”

8VAC20-800-80-C

“Based on review of children's records, the provider did not document in the child's record the method of verification of the child's age and identity and the names and locations of the previous child care programs and schools the child attended. Evidence: 1. Child #1 (start date 1/23/2023) did not have the names and locations of the previous child care programs and schools the child attended. 2. Child #3 (start date 4/24/2023) did not have all required information to verify the child's age and identity. The provider signed as viewing a document and documented the place and birth date, but did not identity which document was viewed and when it was viewed.”

8VAC20-800-70-B

“Based on review of children's records, the provider did not obtain the parent's written acknowledgement of the receipt of the information of the provisions of the emergency plan. Evidence: 1. Child's #4 (start date 8/21/2023) did not have the parent's written acknowledgement of the receipt of the information of the provisions of the emergency plan in the file.”

8VAC20-800-60-B

“Based on review of four children's records, the provider did not maintain complete children's records. Evidence: 1. Child #1's(start date 1/23/2023) record was missing the physician's address, the medical insurance policy number and previous childcares. 2. Child #2's (start date 10/02/2023) record was missing one emergency contact address and telephone number, immunization record and physical. 3. Child #3's (start date 4/24/2023) record was missing proof of identity documentation. '”

8VAC20-800-830-C

“Based on review of drill records and interview, documentation was not maintained of emergency evacuation drills that included required information. Evidence: 1. The evacuation drills were not recorded for May, June, September, October, November and December-2023. The provider stated the drills were practiced, but did not write them down and only wrote down the shelter in place drills or lock down drills that month.”

8VAC20-800-50-A

“Based on review of attendance records, the family day home did not keep written record of children in attendance each day. Evidence: 1. The provider had attendance records for last week and on the 8th, but did not have attendance records for January 9th or 10th, 2024.”

8VAC20-800-100-A

“Based on review of four children's records, the provider did not obtain documentation of a physical examination by or under the direction of a physician prior to a child's attendance or within 30 days after the first day of attendance. Evidence: 1. Child #2 (start date 10/02/2023) did not have documentation of a physical in the child's file.”

8VAC20-800-90-A

“Based on review of four children's records, the provider did not have immunization documentation that the child has been adequately immunized before the child attended the family day home. Evidence: 1. Child #2 (start date 10/02/2023) did not have immunization documentation in the child's file.”