Rebekah Mercer
New Castle, DE 19720 · infants to school-age · Home daycare: the provider shares the address with families
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Latoya Jackson is a licensed home daycare in New Castle, Delaware. It is licensed by the state, for up to 9 children, serving infants, toddlers, preschoolers and school-age children.
As a home daycare, the provider shares the address with families when you call.
Delaware Department of Education, Office of Child Care Licensing made 9 visits in the last 3 years and cited 36 rules across 8 of them. The visit list, in the state's words, is below.
Hours
Programs
| Ages | Infants, toddlers, preschoolers and school-age childrenFrom the state license |
|---|---|
| Setting | Family child care homeFrom the state license |
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 9 childrenFrom the state license |
Cost
Latoya Jackson has not listed its tuition. For comparison, full-time infant care at a home daycare in New Castle County has a median price of $182 a week (U.S. Department of Labor, 2022).
State record
9 visits with a cited rule in the last 3 years · Most recent Aug 3, 2026
36 rules cited in those visits. Delaware Department of Education, Office of Child Care Licensing publishes only visits where a rule was cited, so this record cannot show how often it was inspected.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
The state lists this license as on probation.
Own this daycare? Add your response to the state record
38P Hand Washing
“Ensure paper towels are available in the bathroom. -Corrected at visit”
Corrected during the visit
OCCL Standards Complaint (Substantiated)
“The Office of Child Care Licensing (OCCL) received a complaint on May 26, 2026, regarding concerns of operating over licensed capacity, not using positive behavior supports, children walking to and from the bus without permission/lack of supervision, not following proper diapering procedures, insufficient toys being available and toys being in disrepair, lack of cleanliness and sanitation, and rodent infestation. An investigation was conducted beginning May 27, 2026, and ending on June 2, 2026. This complaint is substantiated for operating over licensed capacity based on observations on June 2, 2026. Nine children were present, with only one school-age child in care. This complaint is substantiated for not using positive behavior supports; while all persons interviewed denied having children hold their hands in the air as a disciplinary measure, Provider #1 noted there s not much re-direction with the children as they are toddlers, and all persons interviewed noted time-out or standing in a corner as a regular means of discipline. This complaint is substantiated for not following proper diaper changing procedures based on observations and interviews. Substitute #1 stated they have changed a child on their lap and observations of a diaper change showed that sanitation and handwashing procedures were not followed, and the diaper was not disposed of in a foot-activated trash can. This complaint is substantiated for lack of cleanliness and sanitation. Although Provider #1 noted all materials are cleaned and sanitized as required, LS #1 and Licensing Supervisor #1 observed two heavily stained pack-and-plays in disrepair. There is no evidence to substantiate this complaint for children walking to and from school bus based on observations and interviews conducted. Provider #1 and Substitute #2 stated children are not unsupervised when walking to and from the school bus. LS #1 and Licensing Supervisor #1 observed children walking to the bus stop and were accompan ied during each on site visit. There is no evidence to substantiate this complaint for insufficient toys in child care spaces based on observations. The family child care home has sufficient toys for DELACARE Regulation requirements for the children present at the time of the visit. There is no evidence to substantiate for rodent infestation based on interviews conducted. Provider #1 stated there have been no rodents inside the family child care home. Multiple additional concerns were noted during the visit. Adult #1 was unsupervised and transporting school-age children to school without a completed comprehensive background check and without written approval for this arrangement from any of the parents of children in care. No attendance records were available for children or substitutes during both visits during this investigation. Multiple children's files were either unavailable or incomplete. The posted fire drill log had not been updated since February 2026. Multiple hazards were accessible to children during this investigation. In the kitchen, cleaning chemicals were on the floor, a broken drawer was sitting at child level with knives in it, a cabinet was broken, and there was injectable medication unsecured in the refrigerator. Upon arrival at the home, a diffuser was running in the child care space. A foot operated trash can in the bathroom was observed with a soiled diaper and no liner. Substitute #1 was noted to be regularly used in non-emergency situations and was present at both of these visits without being approved through OCCL as a non-emergency substitute. An updated infant feeding schedule was not available for Child #1; the last one completed was from February 2026.”
8P License Renewal
“Ensure the application is completed and submitted 60 days prior to expiration.”
Correction date in the state record: Oct 27, 2025
51P Feeding of Infants
“Ensure infant feeding schedule is completed and updated monthly. -Send updated infant feeding for Child #4.”
Correction date in the state record: Nov 18, 2025
50P Meals and Snacks
“Ensure menu is completed and posted.”
Correction date in the state record: Nov 18, 2025
48P Pets
“Ensure the pet is vaccinated.”
Correction date in the state record: Oct 29, 2025
46P Transportation
“Ensure transportation has a completed first aid kit. Send a picture of the completed first aid kit to OCCL. Send OCCL updated car insurance.”
Correction date in the state record: Dec 17, 2025
45P Emergency Planning
“Ensure there is emergency water for a shelter in place.”
Correction date in the state record: Oct 29, 2025
36P Equipment
“Ensure there is a highchair or infant-appropriate chair for the infant enrolled in the program.”
Correction date in the state record: Oct 29, 2025
35P Sleeping Accommodations and Safe Sleep Environments
“Ensure the crib meets the regulatory requirements. Replace the bassinet with a Pack-and-Play or crib.”
Correction date in the state record: Oct 29, 2025
31P Kitchen and Food Preparation
“Ensure there is a thermometer in the refrigerator.”
Correction date in the state record: Oct 29, 2025
30P Fire Safety
“Ensure the fire extinguisher is tagged and mounted. Ensure the monthly fire drill is completed. The posted fire drill was in June. -Send OCCL October's fire drill.”
Correction date in the state record: Nov 18, 2025
29P Indoor Space
“Ensure there are no air fresheners or plug-in air fresheners within the child care spaces. -CAV Ensure walls are in good repair and cleanable. Repair spots on the green wall. Ensure hazards are out of reach of children. Remove all cleaners and hazards from the closet where children have access to them.”
Correction date in the state record: Nov 18, 2025
22P Children's Files
“Ensure children's files are completed: -Date of enrollment, hours attending, and days attending for Child #4, #5, #6, #11, #13. -Emergency cards for Child #4, #5, #6, #7, #8, #11. -Updated health appraisal for Child #6, #7, #8, #11. -Updated immunizations for Child #11. -Blood lead screening results for Child 39, #10, and #11. -Parent right to know for Child #4, #13. -Screentime permission for Child #1, #6, #7, #8, #11, #13. -Transportation and emergency medication permission for Child #4, #6, #7, #8.”
Correction date in the state record: Dec 17, 2025
21P Parents Right to Know Act
“Ensure the Parent Right to Know log is completed. -Send completed PRTK log to OCCL.”
Correction date in the state record: Nov 18, 2025
38P Hand Washing
“Ensure the bathroom has soap and toilet paper available.”
Correction date in the state record: Jan 27, 2025
22P Children's Files
“Ensure children's files are complete. Child #1 needs permissions and an emergency card. Child #1 and #5 needs an updated health appraisal with immunizations and blood lead screening results. Child #3, #4, #6, #7, and #8 need a completed file. (No file on site)”
Correction date in the state record: Jan 30, 2025
52P Activities and Interactions
“Ensure children have outdoor play daily.”
Correction date in the state record: Nov 18, 2024
51P Feeding of Infants
“Ensure Infants are held or in appropriate chair to have a bottle. One child was having a bottle in a pack-and-play.”
Corrected during the visit
48P Pets
“Ensure rabies vaccinations are on file. Send rabies vaccination record for Bruno.”
Correction date in the state record: Nov 18, 2024
44P First Aid Kit
“Ensure first aid kit is complete. No safety pins in the first aid kit.”
Correction date in the state record: Nov 4, 2024
38P Hand Washing
“Ensure children and providers are washing hands when required. No child washed their hands before or after meals.”
Correction date in the state record: Nov 18, 2024
35P Sleeping Accommodations and Safe Sleep Environments
“Infants can not have blankets in pack in play. One child was in the pack and play with a blanket. The blanket was removed at the visit.”
Corrected during the visit
30P Fire Safety
“Ensure monthly fire prevention inspection is documented and posted.”
Correction date in the state record: Nov 4, 2024
27P Hazardous Materials
“Ensure radon testing is completed every five years. -Radon results have expired”
Correction date in the state record: Dec 6, 2024
24P Daily Attendance of Children
“Ensure children's attendance records include exact arrival time and ensure all children are signed in. One child could not be signed in because no profile was made. One child was not signed but corrected at the visit.”
Correction date in the state record: Nov 22, 2024
22P Children's Files
“Ensure children's files are completed. No files were available for Child #10 and Child #11. -Send the entire file for both children.- Health appraisal needed for Child #5, #6, #7, #8, and #9. Immunizations for Child # #5, #7, and #8. Blood lead screening results for Child #2, #5, #6, #7, #8, and #9. Updated monthly feeding schedule for Child #3.”
Correction date in the state record: Nov 22, 2024
21P Parents Right to Know Act
“Ensure parent right-to-know log is completed annually.”
Correction date in the state record: Nov 14, 2024
13P General Requirements
“Ensure anyone in the home has been fingerprinted and determined eligible before being present with children. Person #1 was in the home helping care for children without being fingerprinted or determined eligible. Person #1 left the home child care.”
Corrected during the visit
13P General Requirements
“A licensee who is working as a staff member shall have no other job during childcare hours.”
Correction date in the state record: Apr 26, 2024
50P Meals and Snacks
“Ensure menu is posted.”
Correction date in the state record: Feb 9, 2024
35P Sleeping Accommodations and Safe Sleep Environments
“Ensure cots are labeled.”
Correction date in the state record: Feb 9, 2024
31P Kitchen and Food Preparation
“Ensure there are thermometers in both refrigerator and freezer.”
Correction date in the state record: Feb 9, 2024
29P Indoor Space
“Ensure all surfaces are clean and have no water damage.”
Correction date in the state record: Feb 27, 2024
22P Children's Files
“Ensure children files are complete. Child #2 needs health appraisal with immunizations and blood lead screen results. Child #4 needs health appraisal with immunizations. Child #10 needs date of enrollment, hours attending, health appraisal with blood lead screening results, parent right to know, screen time, and transportation.”
Correction date in the state record: Mar 5, 2024
35P Sleeping Accommodations and Safe Sleep Environments
“Ensure children have top and bottom coverings while resting.”
Correction date in the state record: Feb 29, 2024
8P License Renewal
“Ensure application is completed 60 days prior to license expiration.”
Correction date in the state record: Nov 9, 2023
56P Training
“Ensure CPR and First Aid are completed an updated. Send copy to OCCL.”
Correction date in the state record: Jan 3, 2024
46P Transportation
“Ensure there is a fire extinguisher in car.”
Correction date in the state record: Jan 17, 2024
44P First Aid Kit
“Ensure there is a complete first aid kit in the car.”
Correction date in the state record: Jan 22, 2024
40P Diapering and Soiled Clothing
“Ensure there is a foot-activated trash can in diaper changing area.”
Correction date in the state record: Jan 22, 2024
30P Fire Safety
“Ensure monthly fire drill are completed.”
Correction date in the state record: Dec 15, 2023
29P Indoor Space
“Ensure trash can in kitchen need to be cover.”
Correction date in the state record: Jan 22, 2024
22P Children's Files
“Ensure child files are completed. -Health appraisal with immunizations and blood lead screening results for Child # 4,10,12, and 13. Child #6 needs parent right to know, screen permission, and transportation permission.”
Correction date in the state record: Jan 22, 2024
21P Parents Right to Know Act
“Ensure parent right-to-know log is completed and updated.”
Correction date in the state record: Jan 22, 2024
15P Use of a Substitute
“Ensure the emergency substitute has an updated health appraisal.”
Correction date in the state record: Oct 31, 2023
13P General Requirements
“Ensure household member have been determined eligible.”
Correction date in the state record: Dec 27, 2023
44P First Aid Kit
“Ensure the Frist Aid kit is completed. Roll gauze and safety pins are needed in the first aid kit.”
Correction date in the state record: Aug 14, 2023
22P Children's Files
“Ensure children's files are completed. mat permission for Child # 1,2, and 7. Health appraisal with immunizations and blood lead screening results for Child #8.”
Correction date in the state record: Oct 1, 2023
15P Use of a Substitute
“Ensure substitute information is posted on parent board- Corrected at visit. Ensure substitutes have health appraisal with TB. Ensure the health and safety training is completed by substitutes.”
Correction date in the state record: Oct 1, 2023
OCCL Standards Complaint (Substantiated)
“On June 23, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the family child care home being overcapacity, meals and snacks not having all required components, lack of materials, and the licensee not being present as required. An investigation was conducted on June 23, 2023. This complaint is substantiated for the family child care being overcapacity, meals and snacks not having all the required components, and lack of materials. Upon the licensing specialist s arrival, 16 children were present in the family child care home, which has a capacity of nine children. The menu observed did not contain all the required components for meals and snacks. The licensing specialist did not observe enough materials available for all the children to use. There was no evidence to substantiate the allegation that the licensee is not present and providing child care at all times except during the limited use of a substitute. Two of the people serving as substitutes stated it is not typical for the licensee to not be present at the family child care home. However, the information provided does not support what the licensing specialist has observed since October 2022. The licensee was not present when the licensing specialist arrived for the last three unannounced facility visits. Additional concerns noted were the licensee did not notify OCCL that she was using three additional people as substitutes; one of the people serving as a substitute has not been fingerprinted for the family child care home; there was no attendance documentation for the three people serving as substitutes; there was no smoke alarm present on the child care level of the home; and 12 children present did not have files.”
OCCL Standards Complaint (Substantiated)
“The Office of Child Care Licensing (OCCL) received a complaint on January 19, 2023, regarding a minor being responsible for child care duties, requirements regarding the use of a substitute not being followed, lack of supervision, the licensee not notifying OCCL of a change in substitute, and exceeding licensed capacity. An investigation was begun on January 20, 2023, and concluded on February 9, 2023. This complaint is substantiated for lack of supervision, not following requirements regarding the use of a substitute, not notifying OCCL of a change in substitute, and for exceeding capacity, based on observations at the time of the visit and information provided by a representative of Purchase of Care (POC). There is no evidence to substantiate the complaint for a minor being responsible for child care duties because both people present were over the age of 18. Additional concerns noted during the investigation were: two persons were present at the family child care home caring for children in the absence of the provider who had not been fingerprinted for the facility or received an eligibility or provisional eligibility notification, two children were observed sleeping on the couch, one infant was sleeping in an infant rocking chair, and four children were on cots with no bottom cover; two children who were present did not have the required child files.”
8P License Renewal
“Ensure application is completed within 60 days of license expiration and Delaware business license.”
Correction date in the state record: Nov 30, 2022
44P First Aid Kit
“Ensure First Aid Kit is completed. First Aid is missing roller gauze.”
Correction date in the state record: Jan 17, 2023
30P Fire Safety
“Ensure monthly fire prevention is documented and posted.”
Correction date in the state record: Jan 17, 2023
29P Indoor Space
“Ensure electrical inspection is completed every 3 years.”
Correction date in the state record: Jan 17, 2023
22P Children's Files
“Children files must be completed: A updated health appraisal with immunizations needed for Child # 1, 2, 3, and 5,6. Lead lab screen results are needed for child #5.”
Correction date in the state record: Jan 25, 2023
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New Castle, DE 19720 · infants to school-age · Home daycare: the provider shares the address with families
327 Old State Road, New Castle, DE
New Castle, DE 19720 · infants to school-age · Home daycare: the provider shares the address with families
New Castle, DE 19720 · toddlers to school-age · Home daycare: the provider shares the address with families
New Castle, DE 19720 · infants to school-age · Home daycare: the provider shares the address with families
New Castle, DE 19720 · infants to school-age · Home daycare: the provider shares the address with families
New Castle, DE 19720 · toddlers to school-age · Home daycare: the provider shares the address with families
New Castle, DE 19720 · infants to preschool · Home daycare: the provider shares the address with families
New Castle, DE 19720 · infants to school-age · Home daycare: the provider shares the address with families
FAQ
Yes. Delaware Department of Education, Office of Child Care Licensing lists it as licensed, on probation.
Delaware Department of Education, Office of Child Care Licensing lists the most recent visit on August 3, 2026, with 1 rule cited. It lists 9 visits in the last 3 years.
Yes. Inspectors cited 36 rules across 8 of 9 visits in the last 3 years; 35 show a correction in the state record. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
9, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.
Yes. The state record says it accepts child care subsidies.
Its hours are not listed. Call (302) 723-8213 to confirm.
It has not listed its tuition. Call (302) 723-8213 to ask.
(302) 723-8213.
New Castle, DE 19720. It is a home daycare, so the provider shares the street address with families directly.