Ladybug Academy 2

22.1-289.035-B-4

“The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. 1. Staff #1, employed for 2 months, did not have documentation of central registry check results or criminal history check results from one state. 2. The center has documentation of submitting the requests prior to employment, but there is no documentation indicating that follow up on the requests was completed 45-days after submission, and the employee has been working alone with children.”

8VAC20-780-40-E

“REPEAT VIOLATION The center shall ensure that activities, services, and facilities are maintained in compliance with these standards, the center's own policies and procedures that are required by these standards, and the terms of the current license issued by the department. The center's procedures for identifying where attending children at all times, Children’s Transition and Accountability Policy states under "Active Supervision Expectations: During all transitions, staff must: Maintain sight and sound supervision of all children, Position themselves strategically throughout the group, Monitor entrances, exits, hallways, stairwells, and surrounding areas, Search the area before leaving, for example search the playground before you leave with your class, Prevent children from running ahead or falling behind the group". The policy also states, "Teachers must communicate directly with one another and make eye contact before separating with children for classroom transitions or activities. For example, a teacher should clearly state, ?I am taking 2 children to the bathroom," and the receiving teacher should acknowledge the communication before the children leave the classroom. Upon return they should communicate ?I am returning with 2 children?. The policy also includes Name-to-Face Verification: Before leaving the classroom, the supervising teacher must conduct a name-to-face check by visually confirming each child against the classroom attendance roster or class list. Teachers must know the exact number of children in their care at all times. Student Counts: Teachers must count children at all transition points, including: Before leaving the classroom, Upon arriving at the destination, Before leaving the destination, Upon returning to the classroom, Any time the group changes locations. Any discrepancy in the count must be addressed immediately. 1. On 4/10/2026, staff #4 did not follow the centers transition and accountability policies and procedures resulting in Child #1 and Child #2 (both four years old) being left unsupervised in a classroom for an estimated five minutes. 2. On 5/6/2026, staff #7 and staff #8 did not follow the centers transition and accountability policies and procedures, resulting in Child #3 (5 years old) being left unsupervised in the multipurpose room on the third floor for an estimated 8-15 minutes.”

8VAC20-780-340-A

“REPEAT VIOLATION When staff are supervising children, they shall always ensure their care, protection, and guidance. 1. On 4/10/26 and 5/6/26, center staff did not ensure the care, protection and guidance of children in care. 2. On 4/10/26, Child #1 (4 years old) and Child #2 (4 years old), along with some other children were taken back after soccer to their respective classrooms on the second floor by Staff #4. 3. Staff #5 stated that at 10:50 am she was distributing lunch. At 10:55 am when she opened the room to the 3's classroom, she found Child #1 and Child #2 in the classroom. There were no other children or any staff present. Staff # 5 went to the 3.5-year-old room to see if Staff #4 was there, but she was not present on the second floor at that time. 4. Staff #6 stated that when she asked Staff #4 about what happened, Staff #4 said maybe the children got away from the group and went into their classroom. Staff #4 did not check to see if anyone was in the room or not. 5. An incident report written by Staff #6 stated that the children were unsupervised in the classroom for 'approximately five minutes". Staff #6 stated that she was not sure if that was the correct amount of time, and it was an estimation. 6. On 5/6/26, Child #3 (5 years old) was left alone and unsupervised in the multipurpose room between 9-15 minutes, when Staff # 7 and Staff #8 took the rest of the classroom to the playground. 7. Staff #7 stated that sometime after 3:00 pm, they were getting late for recess. There was a total of 13 children present. Staff #7 lined up the children and walked out of the multipurpose room to the elevator. Staff #8 joined the group after cleaning the room, and then they went to the playground. 8. Staff #7 stated that she did not complete the required name to face count before lining up the children and walking them to the elevator. 9. Staff #8 stated that once they arrived at the playground they did not complete the required name to face count. 10. Staff #7 stated that they counted the children 8-9 minutes after they had reached the playground. Staff #8 stated that they counted the children about 10-15 minutes after they were on the playground and realized that Child #3 was not with the group. 11. Both staff lined up the children and went back to the multipurpose room where Staff #8 found Child #3 sitting by the trashcan.”

8VAC20-780-340-F

“REPEAT VIOLATION Children under 10 years of age always shall be within actual sight and sound supervision of staff. The center did not ensure the care, protection and guidance of children on two separate occasions. Staff #5 reported that on 4/10 2026, child #1 and child #2 (both age 4) were observed unsupervised in the classroom. It was determined children were left alone for approximately five minutes, Staff #7 reported that on 5/6/2026, one child (5 years old) was observed unsupervised in the multipurpose room It was determined child #3 was left alone for approximately 8-15 minutes.”

8VAC20-780-350-B-4

“The center shall maintain the ratio of 1 staff to 10 children for 3 year old children. On 7/9/26, staff #2 took 3 children to the bathroom in the hallway, leaving staff #3 out of ratio with 11 children for approximately 1 minute.”

8VAC20-780-560-G

“Food brought from home must be labeled with the child's name and date. On 7/9/26, one lunchbox in the 3's classroom and one lunchbox in the toddler room was not labeled with the children's name and date.”

8VAC20-780-80-A

“For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. 1. A child from the Toddler room was transitioning to the Two's room. The child was not checked out from the toddler room upon his departure. 2. Children from several classrooms had gone two staff members for an indoor basketball class. These children were not checked out of their respective classrooms upon their departure.”

8VAC20-780-290-3

“Electrical outlets shall have protective covers that are of a size that cannot be swallowed by children. Two electrical outlets in the 2's classroom did not have protective covers.”

63.2-1509-A

“Staff employed by a child day program who have reason to suspect that a child is abused or neglected shall report the matter immediately to the local department's toll-free child abuse and neglect hotline. Staff that were aware of an incident related to neglect of a child (2 years old) in care, did not report the incident to the local department.”

8VAC20-780-340-F

“Children under 10 years of age always shall be within actual sight and sound supervision of staff. 1. On 11/5/25 at approximately 10:00 am, Child #1(2 years old) was left alone and unsupervised by Staff #1 for two minutes when she took 6 children inside the building from the playground. 2. Staff #1 had lined up 7 children from the 2.5 year old classroom against the fence to bring them inside. Child #1 was at the end of the line. 3. At 10:01 am, as Staff #1 walked inside with the other children, Child #1 slid away from the line into the play equipment. 4. Staff #1 did not see that Child #1 slid away, and closed the door once the other 6 children had walked inside. 5. Child #1 was found by Staff #2 at 10:03:27 when Staff 2 returned to the playground.”

8VAC20-780-80-A

“For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. 1. On 11/5/25, daily attendance was not accurately documented in writing or electronically for the 2.5 yr old classroom. 2. The written log for the classroom did not have attendance documented for the children in care for all days leading up to 11/5/25 and including 11/5/25. 3. The center uses an electronic software that documents attendance. Staff # 3 stated that the parents log in children as they arrive. 4. A review of the electronic attendance for 11/5/25 showed: a. two children logged in when they were not present for the day; b. one child that was transitioned to another room was still logged in as being present; and c. 4 children that were not logged in by the parents were logged in all at 9:19 am by Staff #2, which is not the time that they all arrived.”

8VAC20-780-340-A

“When staff are supervising children, they shall always ensure their care, protection, and guidance. 1. On 11/5/25, Child #1 (2 years old) was left alone and unsupervised on the playground for approximately two minutes, with no staff to ensure the child's care and protection. 2. Video footage showed that Staff #1 lined up 7 children from the 2.5 year old classroom against the fence to bring them in. 3. At 10:00:45 Child #1 who was at the end of the line, withdrew from the line and slid into the play equipment. Staff #1 did not see that and walked inside with 6 children at 10:01 am. 4. Staff #1 stated that she had counted the children when they were lined up and also when they were inside. 5. Video footage showed that at 10:03:27 am, Staff #2 who had taken another child to the bathroom returned to the playground, thinking that the children and Staff #1 would still be there. 6. When Staff #2 walked into the playground, Staff #2 saw Child #1 standing alone. Staff # 2 walked around and checked the playground to see if any other children or staff were present. There were none. 7. At 10:04:18, Staff #2 took Child #1 back inside to the office to management staff.”

8VAC20-780-370-1 Complaint related: Yes

“Resting or sleeping infants shall be individually checked every 15-20 minutes. 1. On 6/12/25, Child # 1 was placed in their crib for 1 hour and 19 minutes for nap. 2. There were three staff members in the classroom during this time. 3. Staff # 1, Staff # 2, Staff # 3 and Staff # 4 stated that when an infant is placed in the crib they are checked approximately every 20 minutes. 4. A review of the video footage from 6/12/25 showed that Staff # 3 placed Child # 1 in the crib at 12:17pm. Staff # 4 took Child # 1 out of the crib for a meal at 1:36pm. 5. During this time, Child # 1 did not fall asleep. It also showed that Child # 1 was not checked on during this whole time by any of the staff members present in the room.”

8VAC20-780-550-G

“Documentation shall be maintained of emergency evacuation drills. There was no written documentation for an evacuation drill conducted in December 2024.”

8VAC20-780-40-E

“The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with these standards, the center's own policies and procedures that are required by these standards, and the terms of the current license issued by the department. The center's medication policy states that "Unused or expired medication will be returned to the parent/guardian when it is no longer needed or be able to be used by the child". Child # 1's emergency medication expired in November 2024, and had not yet been returned to the parents. Child # 2' emergency medication expired in December 2024, and had not yet been returned to the parents.”

8VAC20-780-500-B Complaint related: Yes

“When a child's clothing becomes wet or soiled, the child shall be cleaned and changed immediately. 1. On 12/5/24, a photograph taken by staff at 3:30pm and viewed in the digital parent communication program showed that Child # 1's pants were soiled. There was a light brown stain on the right back side of the bottom of the child's pants. The photograph was taken after the children had woken from nap and were doing an activity on the rug. There was no documentation on the electronic parent communication system to show that Child # 1 had been taken to the bathroom between 12:15pm till the child left for the day. 2. One witness stated that when Child # 1 was picked up at 4:00 pm, Child # 1's pants and underpants were wet, smelled of urine and had a visible stain. The witness changed the child into clean clothes and pull up at that time.”

8VAC20-780-400-B Complaint related: Yes

“Behavioral guidance shall be constructive in nature, age and stage appropriate. Three of four staff members interviewed stated that Staff # 1 did not use age and stage appropriate behavior guidance for children in care between three to four years old. 1. One of three staff members interviewed stated that Staff # 1 has been observed using phrases such as "Go sit down" using a high tone of voice in response to which some children in the three's classroom have cried. 2. A second staff member stated that Staff # 1 has been observed using phrases such as "You are short, grow taller", "Dog" and "Li'l Homie" to a 3 year old child in care. 3. A third staff member interviewed stated that Staff # 1's tone of voice and verbal remarks such as mentioned above have been addressed with Staff # 1.”

22.1-289.035-B-4

“The center is required to obtain out of state sex offender search results from any state in which the employee has resided within the last five years, prior to the first date of employment. The results for Staff # 1's sex offender search were obtained one month after the date of employment.”

8VAC20-780-400-B Complaint related: Yes

“Behavioral guidance shall be constructive in nature, age and stage appropriate. Three of four staff members interviewed stated that Staff # 1 did not use age and stage appropriate behavior guidance for children in care between three to four years old. 1. One of three staff members interviewed stated that Staff # 1 has been observed using phrases such as "Go sit down" using a high tone of voice in response to which some children in the three's classroom have cried. 2. A second staff member stated that Staff # 1 has been observed using phrases such as "You are short, grow taller", "Dog" and "Li'l Homie" to a 3 year old child in care. 3. A third staff member interviewed stated that Staff # 1's tone of voice and verbal remarks such as mentioned above have been addressed with Staff # 1.”

22.1-289.035-B-4

“The center is required to obtain out of state sex offender search results from any state in which the employee has resided within the last five years, prior to the first date of employment. The results for Staff # 1's sex offender search were obtained one month after the date of employment.”