Mrs.Greenwood's Family Child Care
Surprise, AZ 85379 · Home daycare: the provider shares the address with families
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Kindercare Learning Center is a licensed child care center in Surprise, Arizona. It is licensed by the state, for up to 234 children.
It is open Monday to Friday, 6:00 AM to 6:00 PM. It describes its programs: after-school care, before-school care, full-time care and infant care.
Arizona Department of Health Services, Bureau of Child Care Licensing made 7 visits in the last 3 years and cited 86 rules across 7 of them. The visit list, in the state's words, is below.
Hours
| Monday | 6:00 AM to 6:00 PM |
|---|---|
| Tuesday | 6:00 AM to 6:00 PM |
| Wednesday | 6:00 AM to 6:00 PM |
| Thursday | 6:00 AM to 6:00 PM |
| Friday | 6:00 AM to 6:00 PM |
| Saturday | Not listed |
| SundayToday | Not listed |
Programs
| Ages | 6 weeks to 10 years |
|---|---|
| Programs | After-school care, before-school care, full-time care, infant care, part-time care, pre-k, preschool and toddler care |
| Enrichment | Small Group Enrichment Classes: Cooking Academy™ (3-12 years); Music Explorers™ (2-4 years) |
| Safety | Outdoor playground |
| Assistance it accepts | Arizona DES (Department of Economic Security) child care assistance |
| Transportation | Transportation (transportation from center to child's school and back) |
| Accreditation | Other accreditation (National Accreditation Commission) |
| Licensed capacity | 234 childrenFrom the state license |
Cost
Kindercare Learning Center has not listed its tuition. For comparison, full-time infant care at a child care center in Maricopa County has a median price of $270 a week (U.S. Department of Labor, 2022).
State record
7 visits in the last 3 years · Last visit Mar 24, 2026: 14 rules cited
Rules cited on 7 of 7 visits · 86 rules in all
For comparison: 96% of Arizona daycares had at least one rule cited in the last 3 years; the typical daycare had 12.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
AAC R9-5-603.B. B. Except as provided in subsection (D) a licensee shall ensure that an outdoor activity area: 1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area
“Findings: Based on the Compliance Officer's observations, in the School-Age playground, there were 2 tricycles that had broken handles and 1 tricycle with broken pedals. Additionally, the turf under the Preschool playground structure was not secured to the ground, making it a tripping hazard.”
AAC R9-5-502.C.1.lk. C. A licensee shall ensure that: 1. A staff member providing child care services in an infant room: k. Obtains written, current, and dated dietary instructions from a parent or health care provider regarding the method of feeding and types of foods to be prepared or fed to an infant at the facility;
“Findings:. Based on facility documentation and the Compliance Officer’s observation, 5 of 7 infant feeding instructions lacked the following information: *Child #1: Method of feeding, types of foods *Child #2, #3, and #4: Method of feeding, types of foods *Child #5: Lacked all feeding instructions”
AAC R9-5-503.A.1. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains: 1. A nonabsorbent, sanitizable diaper changing surface that is: a. Seamless and smooth, and b. Kept clear of items not required for diaper changing;
“Findings: Based on the Compliance Officer's observation, the following diaper changing areas were not maintained in a clean condition: *Todd B: There was a buildup of dark particles on the corners of the surface and on the divide of the table. *Todd A: There were hair ties on the diaper area and an accumulation of dark particles along the edges of the table. *2A and 2B: There were paint brushes inside the diapering sinks.”
AAC R9-5-501.A.20. A. A licensee shall ensure that: 20. Except when used as part of an activity, the following are stored in an area inaccessible to an enrolled child: a. Garden tools, such as a rake, trowel, and shovel; and b. Cleaning equipment and supplies, such as a mop and mop bucket.
“Finding: Based on the Compliance Officer's Observation, on the School Age Playground, there was an unraveled water hose accessible to enrolled children.”
AAC R9-5-203.A. A. A licensee shall ensure that a staff member completes, signs, dates, and submits to the licensee, before the staff member’s starting date of employment or volunteer service: 1. The form required in A.R.S. § 36-883.02(C); and 2. If required by A.R.S. § 8-804, the form in A.R.S. § 8-804(I).
“Findings: Based on facility documentation and the Compliance Officer’s observation, it was determined that Staff #1 (DOE: 12/8/2025), Staff #2 (DOE: 3/25/2026, and Staff #3 (DOE: 10/2/2025) lacked documentation of a Central Registry background check.”
AAC R9-5-605.B.1. B. A licensee shall ensure that: 1. All designated exits, corridors, and passageways that provide escape from the building are unobstructed and unlocked during hours of operation;
“Findings: Based on the Compliance Officer's observations, the 2 exit gates from the School-Age playground and 1 exit gate from the Toddler playground were locked with padlocks.”
AAC R9-5-501.B.6. B. A licensee shall ensure that a staff member: 6. For enrolled children five-years or younger, and except as provided in subsection (C), prepares, posts, and implements a dated lesson plan in each indoor activity area for each calendar week, which is maintained on facility premises for 12 months after the lesson plan date and provides opportunities for each child to: a. Gain a positive self-concept; b. Develop and practice social skills; c. Think, reason, question, and experiment; d. Acquire language skills; e. Develop physical coordination skills; f. Participate in structured large muscle physical activity; g. Develop habits that meet health, safety, and nutritional needs; h. Express creativity; i. Learn to respect cultural diversity of children and staff; j. Learn self-help skills; and k. Develop a sense of responsibility and independence;
“Findings: Based on facility documentation and the Compliance Officer's observation, the lesson plans in Room 3B, Toddler A, and 2B lacked a date.”
AAC R9-5-512.D. D. A licensee shall ensure that toilet bowls, lavatory fixtures, and floors in toilet rooms and kitchens are cleaned and sanitized as often as necessary to maintain them in a clean and sanitized condition or at least once every 24 hours.
“Findings: Based on the Compliance Officer's observation, the following restrooms were not maintained in a clean and sanitized condition: *2B: There was dry yellow liquid on the floor next to the toilet. *Pre-K: In the boys' restroom, the floor and caulking around the base of the toilet had yellow-orange dried liquid. *3A & 2B: Then caulking on the sink was detaching from the wall, making it no longer sanitizable.”
AAC R9-5-503.A.3.4. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains: 3. At least one waterproof, sanitizable container with a waterproof liner and a tight fitting lid for soiled diapers; and 4. At least one waterproof, sanitizable container with a waterproof liner and a tight fitting lid for soiled clothing.
“Findings: Based on the Compliance Officer's observation, the diaper changing areas throughout the facility lacked a soiled clothes bin in the diaper changing area.”
AAC R9-5-203.E. E. If a staff member possesses a fingerprint clearance card that was issued before the staff member became a staff member at the facility, a licensee shall: 1. Contact the Department of Public Safety before the individual becomes a staff member to determine whether the fingerprint clearance card is valid; and 2. Document this determination, including the name of the staff member, the date of contact with the Department of Public Safety, and whether the fingerprint clearance card is valid.
“Findings: Based on facility documentation and the Compliance Officer’s observation, it was determined that the fingerprint clearance card for Staff #1 (DOE: 12/8/2025) was validated on 12/8/2025. The fingerprint clearance card for Staff #2 (DOE: 3/23/26) lacked documentation that the card was valid before their date of employment. The Compliance Officer validated the fingerprint clearance cards at the time of the inspection.”
AAC R9-5-308.A. A. A licensee shall secure and maintain the following minimum insurance coverage: 1. General facility liability insurance of at least $300,000; and 2. Motor vehicle insurance coverage, required by A.R.S. Title 28, Chapter 9, Article 4, for each motor vehicle provided by a licensee to transport enrolled children.
“Findings: Based on facility documentation reviewed and the Compliance Officer's observation, it was determined that the licensee lacked documentation of current liability insurance.”
AAC R9-5-516.B.3. B. If prescription or nonprescription medications are administered, a licensee shall ensure that: 3. A facility director, or a staff member designated in writing by the facility director, does not administer a medication to an enrolled child unless the facility receives written authorization signed by the enrolled child’s parent or health care provider that includes the: a. Name of the enrolled child; b. Type of the medication; c. Prescription number, if any; d. Instructions for administration specifying the: i. Dosage and route of administration; ii. If indicated, starting and ending dates of the dosage period; and iii. Times and frequency of administration; e. Reason for the medication; and f. Date of authorization; and
“Findings: Based on facility documentation and the Compliance Officer’s observation, the following medication authorization forms lacked information: *Child #6: Prescription number, end date *Child #7: End date, time, and frequency of administration *Child #8: Dosage *Child #9: Prescription number, reason for medication *Child #10: Prescription number, end date”
AAC R9-5-605.B.10. B. A licensee shall ensure that: 10. Toilet rooms are ventilated to the outside of the building, either by a screened window open to the outside air or by an exhaust fan and duct system that is operated when the toilet room is in use;
“Findings: Based on the Compliance Officer's observation in Rooms 3B, 3A, 2A, 2B, and Pre-K, the exhaust fans located in the toilet room were inoperable.”
AAC R9-5-502.A.8.c. A. A licensee providing child care services for infants shall: 8. Provide a crib for each infant that: c. Is furnished with clean, sanitized, crib-size bedding, including a fitted sheet and top sheet or a blanket;
“Findings: Based on the Compliance Officer's observation, in the Infant Room, 2 out of 11 sheets were loose.”
AAC R9-5-501.A.1. A. A licensee shall ensure that: 1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;
“Allegation Findings: Based on staff statements and a review of facility documentation, the health, safety, and welfare of an enrolled child was placed at risk of harm when the child was in medical distress for an extended period of time, and staff did not notify the parent. Five staff members in total worked with the child between 2:00 p.m. and 5:36 p.m. On 2/17/26, an enrolled child's parent informed staff that the parent had a health concern about the child and would be seeking medical care. Upon waking from nap at approximately 2:00 p.m. the child exhibited signs of distress and swelling. A staff member stated that the child's diaper was changed after nap time, and she noticed the child's swelling. At approximately 3:20-3:30 p.m., the staff member noticed the child's swelling had increased. Throughout the day, the child's swelling increased, and the child continued to show signs of distress. The parent was not notified of the child's health status until the child was picked up at 5:36 p.m. The child's health condition required extensive medical treatment.”
AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.
“Findings: Based on the Compliance Officer's observations and facility documentation the rosters in the following areas were not accurate: *3's: There were 14 children present in the room and 13 on the roster. *4 A: There were 12 children present in the room and 10 on the roster.”
AAC R9-5-501.B.1. B. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;
“Findings: Based on the Compliance Officer’s (CO) observations, children in the room were not adequately supervised at all times. Upon the CO's arrival in the 4A Room (3/4/5's), the classroom environment was chaotic, with children running back and forth in the room without redirection, engaging in loud and rough physical play. Three children were seated on the rug area when two children ran toward them and threw themselves onto the group, resulting in the children wrestling on the floor. Additionally, one child was observed running through the room and colliding with the CO. A staff member from the kitchen entered the classroom and intervened to regain control of the situation.”
AAC R9-5-512.F.8.9. F. A licensee shall ensure that: 8. Plumbing fixtures are maintained in a clean and working condition; and 9. Chipped or cracked sinks and toilets are replaced or repaired.
“Findings: Based on the Compliance Officer's observations, the 2nd toilet in 2A was not maintained in working condition.”
AAC R9-5-404.A. A. A licensee shall ensure that at least the following staff-to-children ratios are maintained at all times when providing child care services to enrolled children: Age Group/Staff: Children - Infants/1:5 or 2:11; 1-year-old children/1:6 or 2:13; 2-year-old children/1:8; 3-year-old children/1:13; 4-year-old children/1:15; 5-year-old children not school-age/1:20; School-age children/1:20
“Allegation Findings: Based on the Compliance Officers' observations, the ratio in the 3's room was 1:14 instead of 2:14 as required for 3-year-olds.”
AAC R9-5-510.A.1. A. A staff member shall provide guidance to help children respond to difficult situations. To develop self-regulation, children should receive adult support that is individual to the child and adapts as the child develops internal controls. This process should include: 1. Forming a positive relationship with the child, which occurs when the adult spends time talking to the child, listening to the child, following the child’s lead, playing with the child, and responding to the child’s needs; 2. Base expectations on the child’s developmental level; 3. Establishing and being proactive in teaching and supporting children in learning simple rules; 4. Modifying the learning/play environment to support the child’s appropriate behavior; 5. Creating a predictable daily routine and schedule; 6. Modeling desired behavior; 7. Showing children positive alternatives; 8.Using deliberate redirection, the staff member should encourage the child to use appropriate behavior, and provide positive feedback when the child exhibits the behavior; 9. Individualized positive discipline strategies based on the individual needs of children, such as using a buddy system, individualized schedule, special break, or another applicable positive discipline strategy; and 10. If applicable, a licensee shall develop a written plan with the enrolled child's parent to provide individualized social and emotional intervention supports for the enrolled child that includes methods for understanding the enrolled child's behavior, and developing, adopting, and implementing a team-based positive behavior support plan.
“Allegation Findings: Based on the staff statements, a staff member in the 2B (2's) Room failed to provide guidance and positive feedback to enrolled children. Staff stated the following: *She yelled, "No, why did you do that?" *She was always yelling at children. *I have heard her yell at children in a mean, stern way.”
AAC R9-5-401.3. A licensee shall ensure that staff members meet the following qualifications for employment or volunteer service at a facility:3. A teacher-caregiver is 18 years of age or older and provides the licensee with documentation of one of the following: a. Six months of child care experience and: i. A high school diploma or high school equivalency diploma; or ii. At least 12 credit hours from an accredited college or university, including at least six credit hours in early childhood, child development, or a closely-related field; b. Associate or bachelor degree from an accredited college or university in early childhood, child development, or a closely-related field; or c. N.A.C., C.D.A., or C.C.P. credential;
“Findings: Based on the Compliance Officer's observation and facility documentation, Staff #4 was not qualified as a teacher-caregiver because the foreign documentation in their file was not evaluated in the United States as a minimum of a high school diploma or equivalent.”
AAC R9-5-503.F.1. F. A licensee shall ensure that in an activity area with a diaper changing area: 1. The containers required in subsections (A)(3) and (4) are inaccessible, and
“Findings: Based on the Compliance Officer's observations, in room 2b, the cabinet door was broken and would not remain closed, leaving the diaper pail accessible to enrolled children.”
AAC R9-5-501.A.21. A. A licensee shall ensure that:21. Except when used as part of an activity, the following are stored in an area inaccessible to an enrolled child: a. Garden tools, such as a rake, trowel, and shovel; and b. Cleaning equipment and supplies, such as a mop and mop bucket.
“Findings: Based on the Compliance Officer's observations, the following items were accessible to enrolled children: *2a: A dust pan was placed on top of the paper towel dispenser, and a broom with bristles pointing down was leaned against the brown trashcan.”
AAC R9-5-503.A.1. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:1. A nonabsorbent, sanitizable diaper changing surface that is: a. Seamless and smooth, and b. Kept clear of items not required for diaper changing;
“Findings: Based on the Compliance Officer’s observation, the following diaper changing areas were not maintained sanitizable: *2a: There was a sponge inside the diaper changing sink. *2b: There was a roll of bags and a roll of paper on top of the diaper table.”
AAC R9-5-309.C. C. A licensee shall maintain on facility premises: 1. A current fire inspection report including documentation of any repairs or corrections required by the fire inspection report; and 2. If there are gas pipes that run from a gas meter to an appliance or location on the facility premises, a current gas inspection report including documentation of any repairs or corrections required by the gas inspection report.
“Findings: Based on the Compliance Officer’s observations and facility documentation, the Licensee lacked documentation of a violation-free annual fire inspection report as required.”
AAC R9-5-516.B.3. B. If prescription or nonprescription medications are administered, a licensee shall ensure that:3. A facility director, or a staff member designated in writing by the facility director, does not administer a medication to an enrolled child unless the facility receives written authorization signed by the enrolled child’s parent or health care provider that includes the: a. Name of the enrolled child; b. Type of the medication; c. Prescription number, if any; d. Instructions for administration specifying the: i. Dosage and route of administration; ii. If indicated, starting and ending dates of the dosage period; and iii. Times and frequency of administration; e. Reason for the medication; and f. Date of authorization; and
“Findings: Based on the Compliance Officer's observations and facility documentation, the following medications lacked the required documentation: *Child #12: Lacked a medication authorization form for a non-prescription medication. *Child #13: The medication authorization form lacked the prescription number, start date, and end date of the medication.”
AAC R9-5-512.F. F. A licensee shall ensure that:1. Each toilet room in a facility contains, within easy reach of enrolled children: a. Mounted toilet tissue; and b. Except as provided in subsection (G): i. A sink with running water; ii. Soap contained in a dispenser; and iii. Disposable, single-use paper towels in a mounted dispenser, or a mechanical air hand dryer; 2. Staff members wash their hands with soap and running water after toileting; 3. An enrolled child’s hands are washed with soap and running water after toileting; 4. Except for a cup or receptacle used only for water, food waste is stored in a covered container and the container is clean and lined with a plastic bag; 5. Food waste and other refuse is removed from the facility building at least once every 24 hours or more often as necessary to maintain a clean condition and avoid odors; 6. A staff member or an enrolled child does not draw water for human consumption from a toilet room handwashing sink; 7. Toys, materials, and equipment are maintained in a clean condition; 8. Plumbing fixtures are maintained in a clean and working condition; and 9. Chipped or cracked sinks and toilets are replaced or repaired.
“Findings; Based on the Compliance Officer's observations, in room 2b, the second toilet knob was broken.”
AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area
“Findings: Based on the Compliance Officer's observations, the paint on the green fence in the middle playground was chipping off and accessible to enrolled children.”
AAC R9-5-305.A. A. A licensee shall not permit an enrolled child to attend a facility until the facility receives: 1. An immunization record for the enrolled child with the information required in 9 A.A.C. 6, Article 7, documenting that the enrolled child has received all current, age-appropriate immunizations required under 9 A.A.C. 6, Article 7: a. Provided by a healthcare provider, or b. Generated from the Arizona State Immunization Information System, which is the Department’s child immunization reporting system established in A.R.S. § 36-135; or 2. An exemption affidavit for the enrolled child provided by the enrolled child’s parent that contains: a. A statement, signed by the enrolled child’s health care provider, that the immunizations required by 9 A.A.C. 6, Article 7 would endanger the enrolled child’s health or medical condition; or b. A statement, signed by the enrolled child’s parent, that the enrolled child is being raised in a religion whose teachings are in opposition to immunization.
“Findings: Based on the Compliance Officer's observations and facility documentation, 2 of 15 children's Immunization records reviewed lacked the following: *Child #4: Immunization record *Child #8: Complete immunization record exemption form”
AAC R9-5-203.A. A. A licensee shall ensure that a staff member completes, signs, dates, and submits to the licensee, before the staff member’s starting date of employment or volunteer service:1. The form required in A.R.S. § 36-883.02(C); and 2. If required by A.R.S. § 8-804, the form in A.R.S. § 8-804(I).
“Findings: Based on the Compliance Officer's observations and facility documentation, 3 of 5 staff files reviewed lacked the following: *Staff #1 (DOE 07/21/24) completed their Criminal History Affidavit on 09/06/24 and lacked documentation of their DCS background check. *Staff #2 (DOE 12/11/24) completed their Criminal History Affidavit on 12/11/24 and lacked documentation of their DCS background check. *Staff #3 (DOE 08/27/24) completed their Criminal History Affidavit on 08/27/24 and lacked documentation of their DCS background check.”
AAC R9-5-306.B. B. A licensee shall: 1. Develop, document, and implement policies and procedures to ensure that a staff member maintains daily documentation of the presence of an enrolled child in an activity area that includes a method to account for any temporary absences of the enrolled child from the activity area, and 2. Maintain the documentation of the presence of enrolled children in an activity area required in subsection (B)(1) on facility premises for 12 months after the date of the documentation.
“Findings: Based on the Compliance Officers' observations and facility documentation, the following classroom rosters were not accurate during the inspection: *2A: There were 7 children present, but the roster reflected 8 children present. *4A: There were 12 children present, but the roster reflected 14 children present.”
AAC R9-5-306.A. A. A licensee shall maintain a dated attendance form containing an enrolled child’s name with the time of each admission and release of the enrolled child. 1. Except as provided in subsection (A)(2), a licensee shall ensure that the attendance form is signed with at least a first initial of an individual’s first name and the individual’s last name by each enrolled child’s parent or individual designated by the enrolled child’s parent, each time the enrolled child is admitted or released. 2. An electronic fingerprint verification or an electronic signature may be used in place of a signature of the enrolled child’s parent or designated individual to admit or release the enrolled child. 3. If an electronic signature is used to admit or release the enrolled child, the licensee shall adopt policies and procedures to ensure that the individual whose signature the electronic or digital method of identification represents is accountable for the use of the electronic or digital method; 4. A licensee shall develop, document, and implement policies and procedures to ensure that the identity of an individual is known to the staff member or is verified with picture identification before releasing an enrolled child to the individual. 5. A licensee shall not release the enrolled child to an individual other than the enrolled child’s parent or other individual designated in writing by the enrolled child’s parent except when the enrolled child’s parent is unable to collect the enrolled child and authorizes the licensee by telephone to release the enrolled child to an individual not so designated. a. The licensee shall verify the telephone authorization using a means of verification that has been agreed upon between the licensee and the enrolled child’s parent at the time of enrollment. b. The licensee shall document the means of verification in subsection (A)(5)(a) on the enrolled child’s Emergency, Information, and Immunization Record card. 6. A licensee shall not permit the self-admission or self-release of an enrolled child unless the enrolled child is of school age and the licensee has obtained and verified written permission from the enrolled child’s parent. 7. A licensee shall maintain the attendance form on facility premises for 12 months after the date of attendance.
“Findings: Based on the Compliance Officer's observations and facility documentation, 5 of 20 children’s attendance records reviewed lacked the following information: *Child #2: Time out and sign out 3/26/25 *Child #4: Time out and sign out 3/19/25 *Child #9: Time out and sign out 3/26/25 *Child #10: Time in and sign in 3/13/25 *Child #11: Time out and sign out 3/26/25”
AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete a Department-provided Emergency, Information, and Immunization Record card that is signed by the enrolled child’s parent containing: 1. The child’s name, home address, city, state, zip code, home telephone number, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, city, state, zip code, and contact telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(9); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.
“Findings: Based on the Compliance Officer's observation and facility documentation, 8 of 15 Emergency Information and Immunization record cards reviewed lacked the following required information: Child #1, #2, #4, #5, #6, #7: 2nd parent Child #3: Home telephone; 2nd parent”
AAC R9-5-301.I. I. At least once a month, and at different times of the day, a licensee shall ensure that an unannounced fire and emergency evacuation drill is conducted and each staff member and enrolled child at the facility participates in the fire and emergency evacuation drill. 1. If child care services for a child with special needs are provided at a facility, the licensee shall provide for the enrolled child’s participation in each fire and emergency evacuation drill according to the enrolled child’s individualized plan as specified in R9-5-507(A)(1). 2. A licensee shall document each fire and emergency evacuation drill and maintain the documentation on facility premises for 12 months after the date of the fire and emergency evacuation drill.
“Findings: Based on the Compliance Officers' observations and facility documentation, the Licensee lacked documentation of the fire and emergency evacuation drills for 2024.”
AAC R9-5-203.C. C. Except as provided in A.R.S. § 41-1758.03, a licensee shall ensure that each staff member, before starting date of employment or volunteer service, submits to the licensee a copy of the staff member’s valid fingerprint clearance card,front and back, issued under A.R.S. Title 41, Chapter 12, Article 3.1.
“Findings: Based on the Compliance Officer's observations and facility documentation, Staff #3 lacked a copy of the front and back of their fingerprint clearance card.”
AAC R9-5-203.E. E. If a staff member possesses a fingerprint clearance card that was issued before the staff member became a staff member at the facility, a licensee shall:1. Contact the Department of Public Safety before the individual becomes a staff member to determine whether the fingerprint clearance card is valid; and 2. Document this determination, including the name of the staff member, the date of contact with the Department of Public Safety, and whether the fingerprint clearance card is valid.
“Findings: Based on the Compliance Officer's observations and facility documentation, the following staff files lacked documentation of verification with DPS of the staff members' valid fingerprint clearance cards before the starting date of employment: *Staff #2 DOE 12/11/24 DPS verification date 12/11/24 *Staff #3 DOE 08/27/24 DPS verification date 08/27/25 *Staff #5 DOE 04/05/24 DPS verification date 04/05/24”
ARS § 36-883.02.A. A. Except as provided in subsection B of this section, child care personnel, including volunteers, shall submit the form prescribed in subsection C of this section to the employer and shall have valid fingerprint clearance cards issued pursuant to section 41-1758.07 before starting employment or volunteer work.
“Findings: Based on the Compliance Officers' observations and facility documentation, the files for Staff #1 (DOE: 7/31/24) and Staff #2 (DOE: 9/18/24) lacked documentation of the Criminal History Affidavit.”
AAC R9-5-501.C.1. C. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;
“Per Allegation Findings: Based on the Compliance Officers’ observations, staff interview, and facility documentation, Staff #1 and Staff #2 failed to supervise an enrolled child at all times when a 2-year-old child was left alone and unsupervised by a staff member on the playground. Staff stated that when the 3's classroom was getting ready to go indoors, they noticed a child alone on the 2's playground.”
AAC R9-5-501.A.1. A. A licensee shall ensure that:1. In addition to complying with the requirements in this Chapter, the health, safety, or welfare of an enrolled child is not placed at risk of harm;
“Per Allegation Findings: Based on the Compliance Officers’ observations, staff interview, and facility documentation, the health, safety, and welfare of Child #1 was placed at risk of harm when Staff #1 and Staff #2 left Child #1 unsupervised on the 2's playground. Staff stated that when the 3's classroom was getting ready to go indoors, they observed a child alone on the 2's playground and brought Child #1 indoors. Facility documentation stated, "... a teacher called me over and showed me a child and said (Staff #1) just brought (their) class inside and (Child #1) was left on the playground. At that time the teacher was also lining (their) children up and saw the (Child #1) from 2A outside, (they) brought (Child #1) indoors through (their) class."”
AAC R9-5-404.A. A. A licensee shall ensure that at least the following staff-to-children ratios are maintained at all times when providing child care services to enrolled children: Age Group/Staff: Children - Infants/1:5 or 2:11; 1-year-old children/1:6 or 2:13; 2-year-old children/1:8; 3-year-old children/1:13; 4-year-old children/1:15; 5-year-old children not school-age/1:20; School-age children/1:20
“Per Allegation Findings: Based on the Compliance Officers’ observations and staff interview, on 9/24/24 the ratio was 0:1 with a 2-year-old child on the toddler playground. Staff stated the child was left on the playground when the rest of the children and staff went into the classroom.”
AAC R9-5-402.A. A. A licensee shall maintain a file for each staff member containing:1. The staff member’s name, date of birth, home address, and telephone number; 2. The staff member’s starting date of employment or volunteer service; 3. The staff member’s ending date of employment or volunteer service, if applicable; 4. The name and telephone number of an individual to be notified in case of an emergency; 5. The staff member’s written statement attesting to current immunity against measles, rubella, diphtheria, mumps, and pertussis; 6. The form required in A.R.S. § 36-883.02(C); 7. Documents required by R9-5-203; 8. Documents required by R9-5-301; 9. Documents required by R9-5-401, if applicable; 10. If applicable: a. The form required in A.R.S. § 8-804(I), b. Documentation of the submission required in A.R.S. § 8-804 and the information received as a result of the submission, and c. Documentation of training provided by a licensee as required by R9-5-403, if applicable; 11. A copy of any current license or certification required by A.R.S. Title 36, Chapter 7.1, Article 1. or this Chapter; and 12. Documentation of the requirements in A.R.S. § 36-883.02(D).
“Findings: Based on the Compliance Officers' observations and facility documentation, 2 of the 2 staff files reviewed lacked the following: **Staff #1: Emergency contact, statement of immunity, TB results,10-day new staff training **Staff #2: Emergency contact, statement of immunity,10-day new staff training **Reference: R9-5-301.F, R9-5-403.A”
AAC R9-5-401.3. A licensee shall ensure that staff members meet the following qualifications for employment or volunteer service at a facility:3. A teacher-caregiver is 18 years of age or older and provides the licensee with documentation of one of the following: a. Six months of child care experience and: i. A high school diploma or high school equivalency diploma; or ii. At least 12 credit hours from an accredited college or university, including at least six credit hours in early childhood, child development, or a closely-related field; b. Associate or bachelor degree from an accredited college or university in early childhood, child development, or a closely-related field; or c. N.A.C., C.D.A., or C.C.P. credential;
“Findings: Based on the Compliance Officers' observations and facility documentation, Staff #1 and Staff #2 worked together in the 2's A room and both staff lacked teacher-caregiver qualifications. The file for Staff #1 lacked documentation of education and child care experience, and Staff #2 lacked child care experience.”
AAC R9-5-301.B. B. A licensee shall ensure that a facility director: 1. Designates, in writing, an individual who meets the requirements of R9-5-401(2) to act on behalf of the facility director when the facility director is not present in the facility; 2. Supervises or assigns a teacher-caregiver to supervise each staff member who does not meet the qualifications of R9-5-401(3); 3. Prepares a dated attendance record for each day and ensures that each staff member documents on the attendance record the time of each arrival and departure of the staff member; and 4. Maintains on the facility premises, the dated attendance record required in subsection (B)(3) for 12 months after the date on the attendance record.
“Findings: Based on the Compliance Officers' observations and facility documentation, Staff #1 and Staff #2 worked alone and unsupervised together in the 2's A room in the capacity of teacher-caregivers, and both staff lacked teacher-caregiver qualifications.”
AAC R9-5-203.A. A. A licensee shall ensure that a staff member completes, signs, dates, and submits to the licensee, before the staff member’s starting date of employment or volunteer service:1. The form required in A.R.S. § 36-883.02(C); and 2. If required by A.R.S. § 8-804, the form in A.R.S. § 8-804(I).
“Findings: Based on the Compliance Officers' observations and facility documentation, the files for Staff #1 and Staff #2 lacked documentation of the Central Registry Background check.”
AAC R9-5-501.C.1. C. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;
“Per Allegation Findings: Based on the Compliance Officer's observations and staff interview, staff members did not supervise enrolled children at all times in the 2's Room. A 2-year-old child was bit on the chest area by another child, and staff were not aware of how or when the child was bit. Staff stated: *They have had issues with the staff member not supervising children. *There is a lot of biting in the classroom.”
AAC R9-5-203.G. G. If required by A.R.S. § 8-804, before an individual’s starting date of employment or volunteer service, a licensee shall comply with the submission requirements in A.R.S. § 8-804(C) for the individual.
“Findings: Based on the Compliance Officers' observations and facility documentation, the file for Staff #2 (DOE 11/20/23) lacked documentation that the staff member's Central Registry form was submitted to DCS.”
AAC R9-5-301.A. A licensee shall: 1. Designate a facility director who acts on behalf of the licensee and is responsible for the daily on-site operation of a facility; 2. Submit the name of the designated facility director in writing to the Department before a license is issued; 3. Except as provided in subsection (A)(4), within 10 calendar days before changing a facility director, submit written notice of the change including the new designated facility director’s name and starting date; 4. If the licensee is not aware of a change in the facility director 10 calendar days before the effective date of the change, submit written notice of the change to the Department including the new designated facility director’s name and starting date within 72 hours after becoming aware of the change.
“Findings: Based on the Compliance Officers' observation and facility documentation, the Licensee did not inform the Department of a change in facility director.”
AAC R9-5-301.F. F. A licensee shall ensure that a staff member submits, on or before the starting date of employment or volunteer services, one of the following as evidence of freedom from infectious active tuberculosis: 1. Documentation of a negative Mantoux skin test or other tuberculosis screening test recommended by the U.S. Centers for Disease Control and Prevention, administered within 12 months before the starting date of employment or volunteer service, that includes the date and the type of tuberculosis screening test; or 2. If the staff member has had a positive Mantoux skin test or other tuberculosis screening test, a written statement that the staff member is free from infectious active tuberculosis that is signed and dated by a health care provider within six months before the starting date of employment or volunteer service.
“Findings: Based on the Compliance Officers' observation and a review of facility documentation, 3 of 10 staff files reviewed lacked evidence of freedom from infectious active tuberculosis within 12 months before the starting date of employment. *Staff #1 (DOE 05/23/23) TB test date 05/27/23 *Staff #3 (DOE 03/04/24) TB test date 01/09/22 *Staff #8 (DOE 11/17/23) TB test date 11/18/23”
AAC R9-5-208.B. B. At least 30 calendar days before the date of an intended change in a facility’s service classification, space utilization, or licensed capacity, a licensee shall submit a written request for approval of the intended change to the Department that includes:1. The licensee’s name; 2. The facility’s name, street address, city, state, zip code, mailing address, and telephone number; 3. The name, telephone number, and fax number of a point of contact for the request; 4. The facility’s license number; 5. The type of change intended: a. Service classification, b. Space utilization, or c. Licensed capacity; 6. A narrative description of the intended change; and 7. The following additional information, as applicable: a. If the intended change affects individual rooms, the following information about each affected activity area, as applicable: i. Identification of the activity area, ii. Current and intended square footage, iii. Current and intended operating hours, iv. Current and intended service classification, v. Current and intended licensed capacity, and vi. Whether the activity area has or will have a diaper changing area; b. If the intended change is to increase licensed capacity, the square footage of the outdoor activity area; and c. If the intended change includes an alteration or addition to the physical plant of a licensed facility, the following, as applicable: i. If the facility is not located in a public school or if providing child care services to infants, one-year-old children, or two-year-old children in a facility located in a public school, the information required in R9-5-201(A)(5)(g) and (A)(5)(h) showing the intended change; or ii. If the facility is located in a public school and provides child care only for three-year-old, four-year-old, or five-year-old, or school-age children, a set of final construction drawings or a school map, including the information required in R9-5-201(5)(j) showing the intended change.
“Findings: Based on the Compliance Officers' observations, the Licensee did not notify the Department of the use of a new diaper changing area in room 3A.”
AAC R9-5-502.C.1.l. C. A licensee shall ensure that:1. A staff member providing child care services in an infant room: l. Obtains written, current, and dated dietary instructions from a parent or health care provider regarding the method of feeding and types of foods to be prepared or fed to an infant at the facility;
“Findings: Based on the Compliance Officers' observations and facility documentation, the Infant room lacked written dietary instructions for 2 infants.”
AAC R9-5-502.A.8.b. A. A licensee providing child care services for infants shall: 8. Provide a crib for each infant that: b. Has a commercially waterproofed mattress; and
“Findings: Based on Compliance Officer #2's observations, 10 crib mattresses in the Infant room were ripped at the corners, making them no longer commercially waterproofed.”
AAC R9-5-501.C.9. C. A licensee shall ensure that a staff member:9. Does the following when a parent permits or asks a staff member to apply personal products on an enrolled child, such as petroleum jelly, diaper rash ointments, sun screen or sun block preparations, toothpaste, and baby diapering preparations: a. Obtains the enrolled child’s personal products from the enrolled child’s parent or, if the licensee provides the personal products for use by the enrolled child, obtains written approval for use of the products from the enrolled child’s parent; b. Labels the personal products with the enrolled child’s name; and c. Keeps the personal products inaccessible to enrolled children;
“Findings: Based on the Compliance Officers' observations, children's personal products were not labeled as required in the following activity areas: 2A had 5 unlabeled personal products; Todd A had 5 unlabeled personal products; Todd B had 3 unlabeled personal products.”
AAC R9-5-501.C.5. C. A licensee shall ensure that a staff member:5. Except as provided in subsection (D), prepares and posts a dated lesson plan in each indoor activity area for each calendar week, which is maintained on facility premises for 12 months after the lesson plan date and provides opportunities for each child to: a. Gain a positive self-concept; b. Develop and practice social skills; c. Think, reason, question, and experiment; d. Acquire language skills; e. Develop physical coordination skills; f. Participate in structured large muscle physical activity; g. Develop habits that meet health, safety, and nutritional needs; h. Express creativity; i. Learn to respect cultural diversity of children and staff; j. Learn self-help skills; and k. Develop a sense of responsibility and independence;
“Findings: Based on Compliance Officers' observations' and facility documentation, Todd A and Todd B rooms lacked lesson plans. The lesson plan in Room 2 B was dated for the week of 03/16/24.”
AAC R9-5-501.C.4. C. A licensee shall ensure that a staff member:4. Except as provided in subsection (D), prepares and posts in each indoor activity area, a current schedule of children’s age-appropriate activities, including the times the following are provided: a. Meals and snacks; b. Naps; c. Indoor activities; d. Outdoor or large muscle development activities; e. Quiet and active activities; f. Teacher-directed activities; g. Self-directed activities; h. Activities for individuals, groups of five or fewer children, and groups of six or more children; and i. Activities that develop small muscles;
“Findings: Based on the Compliance Officers' observations and facility documentation, Todd B room lacked a schedule.”
AAC R9-5-501.C.1. C. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;
“Findings: Based on the Compliance Officers' observations, staff members did not supervise children at all times in Room 2A when a child climbed across the toy shelf 3 times, and another child climbed into a toy high chair, fell over, and got stuck. The teachers were not aware of either child's actions, and Compliance Officer #2 assisted the child out of the fallen chair.”
AAC R9-5-501.A.12. A. A licensee shall ensure that: 12. The facility premises, including the buildings, are maintained free from hazards;
“Findings: Based on the Compliance Officers' observations, the following hazards were accessible to enrolled children: *Kinder Prep room: Loose toilet seat in right restroom, 3x4 inches of chipped tile in left restroom *Room 3A: Lifted floor laminate, exposing a brown substance”
AAC R9-5-403.B. B. A licensee shall ensure that:1. Each staff member who provides child care services completes 18 or more actual hours of training every 12 months after the effective date of this Chapter or the staff member’s starting date of employment or volunteer service in at least two topics listed in this subsection: a. Child growth and development, including: i. Infant growth and development, which may include sudden infant death syndrome prevention; ii. Developmental psychology; iii. Language development; iv. Observation and child assessment; v. Developmentally-appropriate activities; vi. Child guidance and methods of discipline which may include training on the appropriate techniques to prevent a child from harm or to prevent the child from harming others; and vii. Developmentally-appropriate activity areas; b. Health and safety issues, including: i. Accident and emergency procedures, including CPR and first aid for infants and children; ii. Recognition of signs of illness and infestation; iii. Nutrition and developmentally-appropriate eating habits; iv. Child abuse detection, reporting, and prevention; v. Safety of indoor and outdoor activity areas; and vi. Sun safety policies and procedures; c. Program administration, planning, development, or management; and d. Availability of community services and resources, including those available to children with special needs; and 2. As part of the required 18 hours of training in subsection (B)(1): a. A staff member who has less than 12 months of child care experience before the staff member’s starting date, completes at least 12 hours in one or more of the topics in subsection (B)(1)(a) in the staff member’s first 12 months at the facility; b. A staff member who has 12 months or more of child care experience, completes at least 6 hours in one or more of the topics in subsection (B)(1)(a) every 12 months after the staff member’s starting date; c. A staff member who provides child care services to an infant completes at least 6 hours in subsection (B)(1)(a)(i) every 12 months after the staff member’s starting date; and d. A facility director completes at least 6 hours in subsection (B)(1)(c) every 12 months after the facility director’s starting date.
“Findings: Based on the Compliance Officers' observation and review of 10 staff files, Staff #5 lacked 17.5 of 18 annual training hours including 6 training hours toward infant growth and development.”
AAC R9-5-402.A. A. A licensee shall maintain a file for each staff member containing:1. The staff member’s name, date of birth, home address, and telephone number; 2. The staff member’s starting date of employment or volunteer service; 3. The staff member’s ending date of employment or volunteer service, if applicable; 4. The name and telephone number of an individual to be notified in case of an emergency; 5. The staff member’s written statement attesting to current immunity against measles, rubella, diphtheria, mumps, and pertussis; 6. The form required in A.R.S. § 36-883.02(C); 7. Documents required by R9-5-203; 8. Documents required by R9-5-301; 9. Documents required by R9-5-401, if applicable; 10. If applicable: a. The form required in A.R.S. § 8-804(I), b. Documentation of the submission required in A.R.S. § 8-804 and the information received as a result of the submission, and c. Documentation of training provided by a licensee as required by R9-5-403, if applicable; 11. A copy of any current license or certification required by A.R.S. Title 36, Chapter 7.1, Article 1. or this Chapter; and 12. Documentation of the requirements in A.R.S. § 36-883.02(D).
“Findings: Based on the Compliance Officers' observations and facility documentation, 2 of 10 staff files reviewed lacked the following: *Staff #2 (DOE 11/20/23) lacked documentation of 2 good faith effort references. *Staff #3 (DOE 03/04/24) lacked documentation of 1 good faith effort reference.”
AAC R9-5-401.4. A licensee shall ensure that staff members meet the following qualifications for employment or volunteer service at a facility:4. An assistant teacher-caregiver is 16 years of age or older and provides the licensee with documentation of one of the following: a. Current and continuous enrollment in high school or a high school equivalency class; b. High school or high school equivalency diploma; c. Enrollment in vocational rehabilitation, as defined in A.R.S. § 23-501; d. Employment as a teacher-caregiver aide for 12 months; or e. Service as a volunteer in a child care facility for 12 months;
“Findings: Based on the Compliance Officers' observations and facility documentation, Staff #2 lacked an education document and did not meet the qualifications of an assistant teacher-caregiver.”
AAC R9-5-401.3. A licensee shall ensure that staff members meet the following qualifications for employment or volunteer service at a facility:3. A teacher-caregiver is 18 years of age or older and provides the licensee with documentation of one of the following: a. Six months of child care experience and: i. A high school diploma or high school equivalency diploma; or ii. At least 12 credit hours from an accredited college or university, including at least six credit hours in early childhood, child development, or a closely-related field; b. Associate or bachelor degree from an accredited college or university in early childhood, child development, or a closely-related field; or c. N.A.C., C.D.A., or C.C.P. credential;
“Findings: Based on the Compliance Officers' observations and facility documentation, 2 of 10 staff files reviewed did not meet the qualifications of a Teacher-Caregiver. *Staff #4 and Staff #8 lacked education documents.”
AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete a Department-provided Emergency, Information, and Immunization Record card that is signed by the enrolled child’s parent containing: 1. The child’s name, home address, city, state, zip code, home telephone number, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, city, state, zip code, and contact telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(9); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.
“Findings: Based on the Compliance Officers' observations and facility documentation, 8 of 15 Emergency, Information, and Immunization Record cards reviewed lacked the following information: *Child #1: Health care provider's telephone number *Child #2: Date of enrollment, date of birth, Sudden injury/illness individual name *Child #5: Date of enrollment *Child #3, #4, #6: Parent #2 information *Child #7: Date of enrollment, Parent #2 information”
AAC R9-5-303.B. B. A licensee shall ensure that the licensed capacity of each indoor activity area or room is posted in that activity area or room.
“Findings: Based on the Compliance Officers' observations and facility documentation, the licensed capacity was not posted in room 3A.”
AAC R9-5-303.A. A. A licensee shall post in a place that can be conspicuously viewed by individuals entering or leaving the facility or activity area, the:1. Facility’s license; 2. Name of the facility director; 3. Name of the individual designated to act on behalf of the facility director when the facility director is not present in the facility, as prescribed by R9-5-301(B)(1); 4. Schedule of child care services fees and policy for refunding fees as prescribed by A.R.S. § 36-882(P); 5. Breakfast, lunch, dinner, and snack menus for each calendar week at the beginning of the calendar week; 6. Notice of the presence of any communicable disease or infestation listed in 9 A.A.C. 6, Article 2, Table 2, from the date of discovery through the incubation period of the communicable disease or infestation; 7. Notice of the Department’s intent to deny, revoke, or suspend as prescribed by A.R.S. § 36-888 at the expiration of time in the notice for the licensee to respond; 8. Notice of an intermediate sanction imposed as prescribed by A.R.S. § 36-891.01 within 10 calendar days after the licensee received notice of the intermediate sanction; 9. Notice of a legal injunction imposed as prescribed by A.R.S. § 36-886.01 when the licensee receives the legal injunction; and 10. Notice of the availability of facility inspection reports for public viewing at the facility premises.
“Findings: Based on the Compliance Officers' observation and a review of facility documentation, the main posting board lacked the following: *The name of the facility director and the person to act on behalf of the facility director was not current. *The menu posted was not of the current week.”
ARS § 36-883.02.C. C. Applicants, licensees and child care personnel shall attest on forms that are provided by the department that:1. They are not awaiting trial on or have never been convicted of or admitted in open court or pursuant to a plea agreement committing any of the offenses listed in section 41-1758.07, subsection B in this state or similar offenses in another state or jurisdiction. 2. They are not parents or guardians of a child adjudicated to be a dependent child as defined in section 8-201. 3. They have not been denied or had revoked a certificate to operate a child care group home or a license to operate a child care facility in this or any other state or that they have not been denied or had revoked a certification to work in a child care facility or child care group home.
“Findings: Based on the Compliance Officers' observations and facility documentation, the Criminal History Affidavit for Staff #6 DOE 05/03/23 was completed after the date of employment on 02/22/24.”
ARS § 36-883.02.A. A. Except as provided in subsection B of this section, child care personnel, including volunteers, shall submit the form prescribed in subsection C of this section to the employer and shall have valid fingerprint clearance cards issued pursuant to section 41-1758.07 before starting employment or volunteer work.
“Findings: Based on the Compliance Officers' observations and review of facility documentation, the following staff lacked a valid fingerprint clearance card before starting employment: *Staff #3: DOE 03/04/24, received by DPS on 03/05/24, Issued: 03/07/24 *Staff #6: DOE 05/03/23, received by DPS on 08/28/23, Issued: 08/30/23 *Staff #7: DOE 08/07/23, received by DPS on 08/07/23, Issued: 08/08/23”
AAC R9-5-605.B.16. B. A licensee shall ensure that:16. The fire extinguisher required in subsection (A): a. Is serviced at least once every 12 months; and b. Has a tag attached to the fire extinguisher that specifies the date of the last servicing and the identification of the person who serviced the fire extinguisher; and
“Findings: Based on the Compliance Officers' observations, the fire extinguisher tags in the Kinder Prep, 2A, and 2B rooms lacked the name of person who serviced them.”
AAC R9-5-605.B.10. B. A licensee shall ensure that:10. Toilet rooms are ventilated to the outside of the building, either by a screened window open to the outside air or by an exhaust fan and duct system that is operated when the toilet room is in use;
“Findings: Based on the Compliance Officers' observations, the exhaust fan was not in working condition in the Kinder Prep right restroom.”
AAC R9-5-203.E. E. If a staff member possesses a fingerprint clearance card that was issued before the staff member became a staff member at the facility, a licensee shall:1. Contact the Department of Public Safety before the individual becomes a staff member to determine whether the fingerprint clearance card is valid; and 2. Document this determination, including the name of the staff member, the date of contact with the Department of Public Safety, and whether the fingerprint clearance card is valid.
“Findings: Based on the Compliance Officers' observations and facility documentation, 4 of 10 staff files reviewed lacked documentation of verification with DPS of the staff members' valid fingerprint clearance cards before the starting date of employment. *Staff #1 DOE 05/23/23 DPS verification date 05/25/23 *Staff #3 DOE 03/04/24 DPS verification date 03/14/24 *Staff #6 DOE 05/03/23 DPS verification date 08/30/23 *Staff #7 DOE 08/07/23 DPS verification date 08/08/23”
AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area
“Findings: Based on the Compliance Officers' observations, the following hazards were accessible to children in the following outdoor activity areas: *There were 2 ripped mats with exposed foam on the floor next to the exit doors of the Kinder Prep room. *There were area of cracked and peeling paint along the chain link fence bars on the middle playground. *The turf was cracked and lifted next to the play structure on the back playground.”
AAC R9-5-503.A.2. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:2. A hand-washing sink next to the diaper changing surface for staff use when changing diapers and for washing an enrolled child during or after diapering that provides: a. Running water between 86° F and 110° F, b. Soap from a dispenser, and c. Single-use paper hand towels from a dispenser;
“Findings: Based on the Compliance Officers' observations, the following diaper changing area sinks were not maintained at a temperature between 86° F and 110° F, and lacked single-use paper hand towels from a dispenser: *2A: 80° F *2B: 80° F *3A: 80° F *Infant Room: 79° F *Todd B lacked single-use paper hand towels from a dispenser.”
AAC R9-5-503.A.3. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:3. At least one waterproof, sanitizable container with a waterproof liner and a tight fitting lid for soiled diapers; and
“Findings: Based on the Compliance Officers' observations, the soiled diaper container in room 2A lacked a tight fitting lid.”
AAC R9-5-503.A.4. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:4. At least one waterproof, sanitizable container with a waterproof liner and a tight fitting lid for soiled clothing.
“Findings: Based on the Compliance Officers' observations, room 2A lacked a soiled clothing container in the diaper changing area as it was placed in the child bathroom. Room 3A lacked a soiled clothing container.”
AAC R9-5-503.D. D. A licensee shall ensure that a written diaper changing procedure is posted and implemented in each diaper changing area.
“Findings: Based on the Compliance Officers' observations, room 3A lacked a posting of the diaper changing procedures in the diaper changing area.”
AAC R9-5-516.H. H. Except as provided in subsection (J), a licensee shall ensure that prescription and nonprescription medications are stored as follows:1. An enrolled child’s medication is kept in a locked, leak-proof storage cabinet or container that is used only for storing enrolled children’s medications and is located out of reach of children; 2. Medication for a staff member is kept in a locked, leak-proof storage cabinet or container that is separate from the storage container for enrolled children’s medications and is located out of reach of children; and 3. Medications requiring refrigeration are kept in a locked leak-proof container in a refrigerator.
“Findings: Based on the Compliance Officers' observations, in room Todd B there was a prescription medication for Child #13 that was stored in the unlocked diaper supply cabinet.”
AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings:1. In a clean condition, and 2. Free from odor.
“Findings: Based on the Compliance Officers' observations, the following activity areas were not maintained in a clean condition: *Kinder Prep: There was a grey fluffy substance on the shelf next to playground exit. Toilet paper was stored in an open basket accessible to children in the left restroom. *2A: There was a grey sticky residue on the closet door. *Todd A: There was a sticky substance on the West wall next to the exit door.”
AAC R9-5-512.C. C. A licensee shall ensure that floor coverings are:1. Clean; and 2. Free from: a. Dampness, b. Odors, and c. Hazards.
“Findings: Based on the Compliance Officers' observations, floor coverings were not maintained in a clean condition in the following activity areas: *2A: There was a buildup of grey and brown dirt stains on the large carpet in the dramatic play area. There was cracked vinyl flooring in front of the toilets and along the floor in the restroom. *2B: There was a black dirt buildup between the vinyl flooring and the baseboards. *3A: There was a thick brown and black dirt substance along the baseboard and on the corners of the floor.”
AAC R9-5-512.D. D. A licensee shall ensure that toilet bowls, lavatory fixtures, and floors in toilet rooms and kitchens are cleaned and sanitized as often as necessary to maintain them in a clean and sanitized condition or at least once every 24 hours.
“Findings: Based on the Compliance Officers' observations, the following restrooms were not maintained in a clean condition: *Kinder Prep: The restroom on the right had yellow stains on the toilet seat. The left restroom had a gray substance in the toilet bowl. *2B: The toilet was unflushed in the restroom.”
AAC R9-5-516.G. G. A licensee shall return all unused prescription and nonprescription medications to a parent when the medication prescription date has expired or the medication is no longer being administered to the enrolled child or dispose of the medication if unable to locate the enrolled child's parent after the child's disenrollment
“Findings: Based on the Compliance Officers' observations, the prescription medication for Child #10 had expired and was not returned to parent after use.”
AAC R9-5-516.B.4. B. If prescription or nonprescription medications are administered, a licensee shall ensure that:4. A staff member : a. Administers a prescription medication provided by a parent only from a container dispensed by a pharmacy; b. Administers a nonprescription medication provided by a parent for an enrolled child only from a container prepackaged and labeled for use by the manufacturer and labeled with the enrolled child’s name; c. Does not administer any medication that has been transferred from one container to another; and d. Does not administer a nonprescription medication to an enrolled child inconsistent with the instructions on the nonprescription medication’s label, unless the facility receives written authorization from the enrolled child’s health care provider.
“Findings: Based on the Compliance Officers' observations, the following prescription medications were not administered according to the prescription labels: *Child #10: The medication label stated it needed to be administered for 7 days and was only administered 4 times total. *Child #11: The medication was dispensed as a two-pack but only 1 medication item was present.”
AAC R9-5-516.B.3. B. If prescription or nonprescription medications are administered, a licensee shall ensure that:3. A facility director, or a staff member designated in writing by the facility director, does not administer a medication to an enrolled child unless the facility receives written authorization signed by the enrolled child’s parent or health care provider that includes the: a. Name of the enrolled child; b. Type of the medication; c. Prescription number, if any; d. Instructions for administration specifying the: i. Dosage and route of administration; ii. If indicated, starting and ending dates of the dosage period; and iii. Times and frequency of administration; e. Reason for the medication; and f. Date of authorization; and
“Findings: Based on the Compliance Officers' observations and facility documentation, the following children's medication authorization forms were incomplete: *Child #9: Missing start date and route. *Child #11: Missing end date and route. *Child #12: Missing the prescription number on 1 medication authorization form and missing the route on 3 medication authorization forms.”
AAC R9-5-516.B.1. B. If prescription or nonprescription medications are administered, a licensee shall ensure that:1. A facility director, or a staff member designated in writing by the facility director, is responsible for the administration of all medications in the facility, including storing, supervising an enrolled child’s ingestion of a medication, and documenting all medications administered to an enrolled child;
“Findings: Based on the Compliance Officers' observations, the Licensee lacked in writing a designated staff member to administer all medications at the facility.”
AAC R9-5-203.A. A. A licensee shall ensure that a staff member completes, signs, dates, and submits to the licensee, before the staff member’s starting date of employment or volunteer service:1. The form required in A.R.S. § 36-883.02(C); and 2. If required by A.R.S. § 8-804, the form in A.R.S. § 8-804(I).
“Findings: Based on the Compliance Officers' observations and facility documentation, 2 of 10 staff files reviewed lacked the following: *Staff #1 (DOE 05/23/23) completed the Direct Central Registry Form on 06/13/23. *Staff #6 (DOE 05/03/23) completed the Direct Central Registry Form on 02/20/24.”
AAC R9-5-514. C. C. A licensee shall:1. Prepare and date a written fire and emergency plan that contains: a. The location of the first aid kit; b. The names of staff members who have the first aid training required by R9-5-403(E); c. The names of staff members who have the CPR training required by R9-5-403(E); d. The directions for: i. Initiating verbal notification of an enrolled child’s parent by telephone or other equally expeditious means within 30 minutes of a fire or emergency; and ii. Providing written notification to the enrolled child’s parent within 24 hours; and e. The facility’s street address and the emergency telephone numbers for the local fire department, police department, ambulance service, and poison control center; 2. Maintain the plan required in subsection (C)(1) in a location on facility premises that has an operable telephone service or two-way voice communication system that connects the facility with an individual who has direct access to an in-and-out operable telephone service; 3. Post the plan required in subsection (C)(1) in any indoor activity area that does not have an operable telephone service or two-way voice communication system that connects the indoor activity area with an individual who has direct access to an in-and-out operable telephone services; and 4. Update the plan in subsection (C)(1) every 12 months after the date of initial preparation of the plan or when any information changes.
“Findings: Based on the Compliance Officers' observations, all activity areas lacked a written fire and emergency plan.”
AAC R9-5-512.F. F. A licensee shall ensure that:1. Each toilet room in a facility contains, within easy reach of enrolled children: a. Mounted toilet tissue; and b. Except as provided in subsection (G): i. A sink with running water; ii. Soap contained in a dispenser; and iii. Disposable, single-use paper towels in a mounted dispenser, or a mechanical air hand dryer; 2. Staff members wash their hands with soap and running water after toileting; 3. An enrolled child’s hands are washed with soap and running water after toileting; 4. Except for a cup or receptacle used only for water, food waste is stored in a covered container and the container is clean and lined with a plastic bag; 5. Food waste and other refuse is removed from the facility building at least once every 24 hours or more often as necessary to maintain a clean condition and avoid odors; 6. A staff member or an enrolled child does not draw water for human consumption from a toilet room handwashing sink; 7. Toys, materials, and equipment are maintained in a clean condition; 8. Plumbing fixtures are maintained in a clean and working condition; and 9. Chipped or cracked sinks and toilets are replaced or repaired.
“Findings: Based on the Compliance Officers' observations, the following areas were not maintained in a clean condition: *2B: The toilet paper holder was broken and the toilet tissue was not mounted. *Toddler Playground: There were 2 trashcans containing food waste which lacked a lid.”
AAC R9-5-503.A.1. A. A licensee shall ensure that each diaper changing area required in R9-5-601(4) contains:1. A nonabsorbent, sanitizable diaper changing surface that is: a. Seamless and smooth, and b. Kept clear of items not required for diaper changing;
“Findings: Based on the Compliance Officers' observations, the following diaper changing areas were not maintained in a clean condition: *2A: There was a yellow fuzzy and gray substance around the handle of the sink. *Todd A: There was a fuzzy gray substance in the sink and a sticky residue in the diaper changing area. *3A: There was a fuzzy gray substance on the corners of the sink.”
AAC R9-5-502.C.3.a. C. A licensee shall ensure that: 3. When preparing, using, or caring for an infant's feeding bottles, a staff member: a. Labels each bottle received from the parent with the infant's name;
“Findings: Based on the Compliance Officers' observations, 4 bottles were not labeled with children's names in the Infant room.”
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Surprise, AZ 85379 · Home daycare: the provider shares the address with families
15438 West Bell Road, Surprise, AZ
15150 West Mondell Road, Surprise, AZ
15533 West Paradise Lane, Surprise, AZ
16066 North Parkview Place, Surprise, AZ
14925 West Silverleaf Way, Surprise, AZ
15562 North Reems Road, Surprise, AZ
16303 West Bell Road, Surprise, AZ
15038 North Parkview Place, Surprise, AZ
FAQ
Yes. Arizona Department of Health Services, Bureau of Child Care Licensing lists it as licensed and operating.
Arizona Department of Health Services, Bureau of Child Care Licensing lists the most recent visit on March 24, 2026, with 14 rules cited. It lists 7 visits in the last 3 years.
Yes. Inspectors cited 86 rules across 7 of 7 visits in the last 3 years. For comparison: 96% of Arizona daycares had at least one rule cited in the last 3 years; the typical daycare had 12. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
234, the licensed capacity on the state record.
Monday to Friday, 6:00 AM to 6:00 PM. Holiday hours can differ.
It has not listed its tuition. Call (623) 975-1592 to ask.
(623) 975-1592.
15415 West Bell Road, Surprise, AZ 85374. The nearest other daycare we list is Tutor Time Child Care/ Learning Centers, 0.1 miles away.