Primrose School of South Charlotte
15933 Lancaster Highway, Charlotte, NC
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Kindercare Learning Center at Ballantyne is a licensed child care center in Charlotte, North Carolina. It is licensed by the state, for up to 181 children, serving infants, toddlers, preschoolers and school-age children.
It is open Monday to Friday, 6:30 AM to 6:00 PM.
The North Carolina Division of Child Development and Early Education made 21 visits in the last 3 years and cited 82 rules across 15 of them. The visit list, in the state's words, is below.
Hours
| MondayToday | 6:30 AM to 6:00 PM |
|---|---|
| Tuesday | 6:30 AM to 6:00 PM |
| Wednesday | 6:30 AM to 6:00 PM |
| Thursday | 6:30 AM to 6:00 PM |
| Friday | 6:30 AM to 6:00 PM |
| Saturday | Not listed |
| Sunday | Not listed |
Programs
| Ages | Infants, toddlers, preschoolers and school-age childrenFrom the state license |
|---|---|
| Licensed capacity | 181 childrenFrom the state license |
Cost
Kindercare Learning Center at Ballantyne has not listed its tuition. For comparison, full-time infant care at a child care center in Mecklenburg County has a median price of $284 a week (U.S. Department of Labor, 2022).
State record
21 visits in the last 3 years · Last visit Jul 27, 2026: 14 rules cited
Rules cited on 15 of 21 visits · 82 rules in all · 82 corrected
For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
The state lists an adverse action on this permit.
Own this daycare? Add your response to the state record
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
The state verified the correction on Aug 11, 2026
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
The state verified the correction on Aug 11, 2026
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.
The state verified the correction on Sep 8, 2026
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
Corrected during the visit
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
The state verified the correction on Aug 11, 2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member did not have a medical report on file.
The state verified the correction on Aug 11, 2026
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
The state verified the correction on Aug 11, 2026
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.
The state verified the correction on Aug 11, 2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
All equipment and furnishings were not in good repair.
The state verified the correction on Aug 11, 2026
All beds, cots, or mats with individual linen were not provided for each child.
The state verified the correction on Aug 11, 2026
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory.
Corrected during the visit
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).
The state verified the correction on Aug 11, 2026
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.
The state verified the correction on Aug 11, 2026
A child was yelled at, shamed, humiliated, frightened, threatened or bullied.
The state verified the correction on Apr 1, 2026
A valid qualification letter was not on file and available to review at the facility.
The state verified the correction on Apr 1, 2026
Application for employment and date of birth was not on file for all staff.
The state verified the correction on Apr 1, 2026
A valid qualification letter was not on file and available to review at the facility.
The state verified the correction on Dec 2, 2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
The state verified the correction on Dec 2, 2025
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file.
The state verified the correction on Aug 26, 2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
The state verified the correction on Aug 26, 2025
Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical exam on file.
The state verified the correction on Aug 26, 2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.
The state verified the correction on Aug 26, 2025
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.
The state verified the correction on Aug 26, 2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
The state verified the correction on Aug 26, 2025
Equipment and furnishings were not sturdy, stable and free of hazards.
The state verified the correction on Aug 26, 2025
The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care.
The state verified the correction on Aug 26, 2025
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file.
The state verified the correction on Aug 26, 2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
The state verified the correction on Aug 26, 2025
A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable.
Corrected during the visit
The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities.
The state verified the correction on Aug 12, 2025
A drug or medicine was administered in a manner not authorized by the child's parent, physician or other authorized health professional.
The state verified the correction on Aug 12, 2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
The state verified the correction on Aug 26, 2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
The state verified the correction on Aug 12, 2025
Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical exam on file.
The state verified the correction on Aug 26, 2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.
The state verified the correction on Aug 26, 2025
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.
The state verified the correction on Aug 26, 2025
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter.
The state verified the correction on Sep 4, 2025
Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
The state verified the correction on Sep 4, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.
The state verified the correction on Sep 4, 2025
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
The state verified the correction on Aug 12, 2025
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
The state verified the correction on Aug 12, 2025
Balloons were accessible to children.
Corrected during the visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
Equipment and furnishings were not sturdy, stable and free of hazards.
The state verified the correction on Aug 26, 2025
Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.
The state verified the correction on Aug 12, 2025
For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule.
Corrected during the visit
The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care.
The state verified the correction on Aug 26, 2025
Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis.
The state verified the correction on Apr 29, 2025
Center staff did not comply with the safe sleep policy.
The state verified the correction on Mar 12, 2025
A child was restrained as a form of discipline and the child's safety or the safety of others was not at risk.
The state verified the correction on Dec 11, 2024
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.
Corrected during the visit
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.
Corrected during the visit
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file.
The state verified the correction on Aug 21, 2024
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.
The state verified the correction on Aug 21, 2024
The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
The state verified the correction on Aug 21, 2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
The state verified the correction on Aug 21, 2024
A drug or medicine was administered after its expiration date.
The state verified the correction on Aug 21, 2024
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.
The state verified the correction on Aug 21, 2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
Equipment and furnishings were not sturdy, stable and free of hazards.
The state verified the correction on Aug 21, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Aug 21, 2024
Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.
The state verified the correction on Aug 21, 2024
A current activity plan was not posted for each group of children for reference.
The state verified the correction on Aug 21, 2024
Staff did not complete the health and safety training within one year of employment.
The state verified the correction on Jul 23, 2024
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
Corrected during the visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
The state verified the correction on Jul 10, 2024
There was no written emergency medical care (EMC) plan.
The state verified the correction on Jul 10, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
The state verified the correction on Jul 23, 2024
A current activity plan was not posted for each group of children for reference.
The state verified the correction on Jul 10, 2024
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.
Corrected during the visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
Corrected during the visit
Children were not adequately supervised at all times.
Corrected during the visit
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.
Corrected during the visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.
Corrected during the visit
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.
Corrected during the visit
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
The state verified the correction on Mar 19, 2024
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.
The state verified the correction on Mar 19, 2024
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
Corrected during the visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
Corrected during the visit
Equipment and furnishings were not sturdy, stable and free of hazards.
The state verified the correction on Mar 19, 2024
All walls and ceilings including doors and windows were not kept clean and in good repair.
The state verified the correction on Mar 19, 2024
Reviews
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FAQ
Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.
The North Carolina Division of Child Development and Early Education lists the most recent visit on July 27, 2026, with 14 rules cited. It lists 21 visits in the last 3 years.
Yes. Inspectors cited 82 rules across 15 of 21 visits in the last 3 years; 82 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
181, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.
The state record does not list it as accepting subsidies. Ask the provider directly.
Monday to Friday, 6:30 AM to 6:00 PM. Holiday hours can differ.
It has not listed its tuition. Call (980) 237-0841 to ask.
(980) 237-0841.
7801 Ballantyne Commons Parkway, Charlotte, NC 28277. The nearest other daycare we list is Preferred ChildCare: Charlotte, 0.4 miles away.