Kelcey Daigle

Regulation 7.4.4: All staff, with the exception of substitutes, shall complete fifteen (15) clock hours of annual professional development activities as required in the rule 7.4.2 of these regulations.

“No staff have the required number of professional development hours documented in BFIS accounts. Kelcey stated that she had taken a class, but did not provide documentation of that on site or within two weeks after the visit. She stated that she didn't realize her substitutes had to complete 4 hours annually yet. Corrective Action: Provider should complete or provide documentation of completing 12.5 hours of professional development, while Staff A and Staff B should complete 1.5 additional hours of professional development each by 3/19/2026. Send copies of the completion documents to Northern Lights for entry into BFIS, and also send copies to sarah.crosier@vermont.gov. This is a repeat violation. Develop a plan to ensure that each staff member completes the required number of professional development hours annually, and sends the documentation to Northern Lights to maintain an up to date BFIS account. Submit the plan to sarah.crosier@vermont.gov for approval by 3/19/2026.”

Correction date in the state record: Mar 20, 2026

Regulation 3.3.7.3: Within six (6) months of initial date of employment, the FCCP and all staff shall maintain an up-to-date BFIS Quality and Credential Account. Documentation, verification of qualifications, and all annual professional development activities as specified in the rules sections 7.3 and 7.4 of these regulations shall be submitted to NLCDC to be verified and maintained in BFIS.

“A violation to this rule was cited on 3/6/2025 with a corrective action due date of 4/3/2025. An email was sent to the program on 6/19/2025 requiring the outstanding corrective action to be completed by 6/25/2025. As of 6/26/2025, qualification documents are still missing for three staff, and other documentation for mandated reporter (3 staff) and First Aid/CPR (2 staff) do not yet appear in BFIS. Corrective Action: Ensure that the staff identified in the violation submit the required documentation to come into compliance. When you send these documents to Northern Lights, copy sarah.crosier@vermont.gov on the emails to document compliance. If you have already sent them, please forward the email you sent Northern Lights to sarah.crosier@vermont.gov.”

Correction date in the state record: Jan 28, 2026

Regulation 3.6.1.1: The FCCP shall develop and maintain a written Emergency Response Plan to respond to a full range of emergencies both natural and man-made. A complete plan shall include how the FCCP will address and manage the following situations and responsibilities: * Evacuations or other emergencies such as leaving the premises and lockdown situations; * Specific concerns related to the location of the program, such as proximity to a nuclear reactor, an area prone to flooding or power loss; * Notifying the local authorities of the emergency; * A system for notifying the parents of the emergency; * Notifying the local emergency planning committee regarding the location of the FCCH and using the committee as a resource in emergency planning for the program; * A system of identifying the children and staff present at the time of the emergency and maintaining knowledge of their whereabouts; * A system for handling infants, toddlers, and children with special needs; * An established evacuation meeting location within walking distance of the FCCH; * A system to account for all children and staff at evacuation meeting place; * An process for relocation if necessary including safe transportation; * A system for sheltering in place if the FCCP and children present need to remain in the FCCH for an extended period; and * Staff chain of command and individual staff roles and responsibilities, (if applicable) during emergencies.

“Upon review of the provider's Emergency Response Plan it was identified that nine (9) out of the eleven (11) required components were missing or incomplete. An email detailing these missing or incomplete components was sent to the provide on 03/13/2025. Corrective Action: Review and revise the Emergency Response Plan to ensure that all components required by this rule are included. Submit the revised copy to Licensor [name] by 04/17/2025.”

Correction date in the state record: Apr 17, 2025

Regulation 3.3.7.3: Within six (6) months of initial date of employment, the FCCP and all staff shall maintain an up-to-date BFIS Quality and Credential Account. Documentation, verification of qualifications, and all annual professional development activities as specified in the rules sections 7.3 and 7.4 of these regulations shall be submitted to NLCDC to be verified and maintained in BFIS.

“Upon review of staff BFIS Quality and Credential accounts and staff documentation provided via email, it was identified that each staff member of the program was lacking reflection of verification of qualifications and documentation of at least one (1) required training in BFIS. Corrective Action: Submit documentation of qualifications and required training to Northern Lights at CCV with cover sheets by 04/03/2025. Copy Licensor [name] on the submission email(s). In addition, develop a system to ensure accurate reflection of qualifcations and professional development moving forward. In the corrective action email include details of the system developed to ensure compliance moving forward.”

Correction date in the state record: Jan 28, 2026

Regulation 4.7: The FCCP shall establish written policies and procedures. Written information provided to parents of all children enrolled in the FCCH shall include, at minimum: * Assurance that parents have access to the FCCH and their child(ren) without prior notice and have access to their children's records as required in the rule 3.3.4.6 of these regulations; * A description of information needed from parents for child's enrollment file as required in rules in section 3.3.4.1 of these regulations; * A typical daily schedule of activities; * Information about fees and payment policies; * Information about hours of operation and closings; * Procedures for signing children in and out; * Procedures for emergencies as required in the rules in section 3.6 of these regulations; * Information about the nutrition, meals and meal preparation at the FCCH; * Safe sleep policies, as applicable; * No smoking policy; * Information about results from the test for lead in the drinking water and any plan for remediation; * FCCH policies on field trips, other off-site activity and transportation; * FCCH health policies including illness exclusions, administration of medication, and immunizations; * FCCH policies and practice regarding positive guidance and behavior management; * Assurance that confidentiality of child and family information is maintained; * Information about the requirement to report suspected child abuse and/or neglect as required in the rules in section 3.2 of these regulations; * Assurance that non-discrimination and respect for each child's family and culture is maintained; * FCCH approach to ensure wholesome growth and positive developmental experiences for children enrolled; * FCCH policies related to the inclusion of children with special needs and disabilities; * A description of religious activities, if any; * Information on how to access these FCCH regulations and other information about child development online; * Information concerning complaint procedures; * Information about the Child Care Consumer Line, including the telephone number (1-800-649-2642); and * FCCH policies and procedures related to the expulsion of children.

“Upon review of the provider's handbook it was identified that sixteen (16) of the twenty-four (24) required components were missing or incomplete. An email detailing these missing or incomplete components was sent to the provider on 03/13/2025. Corrective Action: Review and revise the handbook to ensure that all components required by this rule are included. Submit the revised copy to Licensor [name] via email by 04/17/2025.”

Correction date in the state record: Apr 17, 2025

Regulation 7.4.4: All staff, with the exception of substitutes, shall complete fifteen (15) clock hours of annual professional development activities as required in the rule 7.4.2 of these regulations.

“Two of 15 professional development hours are documented for this provider during the review period from 6/20/2022-6/20/2023. Only four of the required 15 hours were completed the previous year. This is a repeat violation. Corrective Action: Complete 13 hours of professional development by 5/27/2024. Send copies of completion certificates to Northern Lights for entry into BFIS. Copy sarah.crosier@vermont.gov on these emails. If the completion documents are automatically sent to Northern Lights by the presenter, please send copies of the completion certificates directly to sarah.crosier@vermont.gov.”

Correction date in the state record: May 28, 2024

Regulation 3.3.6.1: The FCCP shall maintain a record of the date of each evacuation drill as required in the rules in section 3.6.2 of these regulations that includes the number of children, staff evacuated, time taken to evacuate, and notation of the drill conducted while children were sleeping or resting. Evacuation records shall be kept for two (2) years.

“The Provider last documented a fire drill in July 2022. This is a repeat violation. Corrective Action: Ensure all evacuation drills are completed and recorded monthly.”

Correction date in the state record: May 25, 2023

Regulation 7.6.2: The FCCP shall ensure all substitutes comply with legal mandates regarding child abuse and neglect in the rules in section 3.2 of these regulations.

“Substitute A does not have current CPR or First Aid certification. Corrective Action: Submit CPR and First Aid cerifification for [name]”

Correction date in the state record: Jun 1, 2023

Regulation 7.4.4: All staff, with the exception of substitutes, shall complete fifteen (15) clock hours of annual professional development activities as required in the rule 7.4.2 of these regulations.

“The Provider completed four (4) of the fifteen (15) required professional development hours during the period 6/20/21-6/19/22. Provider A needed eleven (11) more hours of professional development during that time frame to meet compliance. This is a repeat violation. Corrective Action: The Provider shall complete eleven (11) professional development hours for the 6/20/21-6/19/22 time frame by the stated due date. Submit a plan on how the required annual professional development hours will be met and maintained yearly.”

Correction date in the state record: Jun 1, 2023

Regulation 3.3.7.3: Within six (6) months of initial date of employment, the FCCP and all staff shall maintain an up-to-date BFIS Quality and Credential Account. Documentation, verification of qualifications, and all annual professional development activities as specified in the rules sections 7.3 and 7.4 of these regulations shall be submitted to NLCDC to be verified and maintained in BFIS.

“Upon review of staff BFIS Quality and Credential accounts, it was determined that the Provider had not submitted their high school diploma, most recent CPR and First Aid certification, professional development certificates for the period of 6/20/2020-6/19/2021, nor the Protecting Vermont's Children: Reporting Abuse and Neglect certificate. Both substitutes had not submitted their high school diplomas or the most recent CPR and First Aid certifications. Corrective Action: Ensure all missing documentation is submitted to Northern Lights at CCV. Develop a system to ensure documentation is submitted ongoing, and maintained in staff BFIS Quality and Credential accounts as required by this rule.”

Correction date in the state record: Jul 7, 2022

Regulation 3.3.3: The FCCP shall establish a system for taking attendance, including documentation of the time when each child arrives and departs each day he/she attends the FCCH. The FCCP shall save all daily attendance records identifying the hours of children s attendance for at least twelve (12) months from the date that care is provided.

“Upon review of attendance records for children, it was found that several weeks of attendance was not documented in 2022 and in 2021. In addition to weeks not being documented, there were dates when arrival times were reflected but departure times were not. Provider stated that they have recently started maintaining attendance after falling behind in doing so. This is a repeat violation. Corrective Action: Effective immediately ensure arrival and departure times are documented for each child in care. Submit a program improvement plan identifying the system created to ensure that attendance is reflected in the moment, and documentation is maintained.”

Correction date in the state record: May 26, 2022

Regulation 5.10.3.3: Safe Use Zones For all play equipment that is thirty (30) inches or higher from the ground, including climbing equipment, slides, swings and other similar equipment, the FCCP shall ensure that the surface under and around the equipment, included recommended use zones, is of approved resilient material that protects children if they fall. * Materials in the use zone shall consist of wood chips, pea stone, mulch, engineered wood fibers, sand, safety-tested shredded or rubber like material or rubber mats designed for protective cushioning; * Materials used in the use zone shall follow the recommendations listed in the most recent publication of U.S. Consumer Product Safety Commission's Public Playground Safety Handbook regarding critical depth of tested materials determined by the height of the highest climbing surface of the equipment; * Materials used in the use zone shall be installed and maintained according to the manufacturer's instructions; * If the loose material such as sand, mulch, or shredded rubber is used in use zones, the FCCP shall ensure that the material is raked regularly and replenished to maintain depth and resilience; and * If the resilient material in use zones freezes, the FCCP shall ensure that the children will not play on the equipment until the resilient material has thawed and is once again resilient.

“In the outdoor play area there were three (3) structures measuring over thirty (30) inches off the ground that did not have any, or the required depth of cushioning material beneath as required by this rule. Corrective Action: Ensure children do not use structures measuring over thirty (30) inches off the ground unless the required the depth of cushioning material is in place. Develop a system to ensure ongoing compliance to this rule is maintained.”

Correction date in the state record: Jul 7, 2022

Regulation 5.1.2: General Health Examinations: Within forty-five (45) days of enrollment the FCCP shall obtain documentation of the child's age appropriate well care exam from the parent. Documentation shall include information regarding any health conditions and medications that may impact the care of the child.

“Upon review of six (6) children's files, four (4) of them were missing the required health exam. Corrective Action: Ensure all children currently enrolled have the required health exam. Develop a system to ensure the health exam is collected within forty-five (45) days of enrollment.”

Correction date in the state record: Jul 7, 2022

Regulation 5.10.1.3.4: The FCCP shall ensure that drinking water is potable by meeting Vermont standards at all times or shall provide bottled water for drinking.

“The Vermont Department of Health has advised that the Provider has not completed the required lead water testing as required. Bottles to take the samples were sent to the Provider on 02/04/2021. Vermont Department of Health sent a reminder email to the Provider on 11/22/2021. As of the date of the visit, the water samples had not been submitted. A condition on the license required that this be completed by XX/XX/XXXX. Corrective Action: Ensure water samples are taken and submitted to the Vermont Department of Health.”

Correction date in the state record: Jun 6, 2022

Regulation 2.3.8.3: The FCCP shall ensure that the FCCP; all individuals residing in the home; staff; and any individuals who are left alone with children have met ongoing background check requirements by submitting at least once every five (5) years a Records Check Authorization form to the Division and as required shall submit to fingerprinting.

“Upon review, it was determined that Provider A, Household Member B, and Staff C were issued fingerprint authorization forms on 06/06/2018, but had not completed fingerprinting as required by this rule. Corrective Action: Provider A, Staff, and household members over the age of eighteen (18) shall comply with the fingerprinting process as required by this rule.”

Correction date in the state record: Mar 22, 2021

Regulation 3.3.6.1: The FCCP shall maintain a record of the date of each evacuation drill as required in the rules in section 3.6.2 of these regulations that includes the number of children, staff evacuated, time taken to evacuate, and notation of the drill conducted while children were sleeping or resting. Evacuation records shall be kept for two (2) years.

“Provider A stated she couldn't locate the fire drill records, but stated she does the drills monthly as required. Corrective Action: Ensure each fire drill is documented as required by this rule. Develop a system to ensure ongoing compliance to this rule.”

Correction date in the state record: Oct 28, 2020

Regulation 5.10.4.5.4: In areas where care and education is provided floors shall be kept clean. * Uncarpeted floors shall be swept daily, and * Carpeted floors shall be vacuumed weekly.

“Upon entry to the home, dirt, dust, debris, and food particles were observed on the floor and under the radiators. Corrective Action: Develop a system to ensure floors are cleaned and maintained as required by this rule.”

Correction date in the state record: Oct 28, 2020

Regulation 5.10.1.2.5: There shall be at least one (1) easily accessible dry chemical fire extinguisher which has at least a 2-A: 10BC classification. This fire extinguisher shall be maintained in operating condition. It shall bear an official tag, properly signed, attesting to current operating condition.

“The fire extinguisher on site was last inspected in 2019. Provider A acknowledged that she knew she was overdue to get the extinguisher inspected. Corrective Action: Ensure that a valid extinguisher is on site at all times. Develop a system to ensure ongoing compliance to this rule.”

Correction date in the state record: Nov 5, 2020

Regulation 7.4.4: All staff, with the exception of substitutes, shall complete fifteen (15) clock hours of annual professional development activities as required in the rule 7.4.2 of these regulations.

“Provider A was advised that fifteen (15) hours of the required annual professional development between 06/20/2019-06/19/2020 was not reflected in her BFIS Quality and Credential account. Provider A was asked if she had documentation on site to confirm she had completed those training hours. Provider A stated she had not completed any professional development hours. Corrective Action: Provider A, in addition to the current years fifteen (15) hours of annual professional development hours, shall complete the annual professional hours not obtained from 06/20/2019-06/19/2020. Develop a system to ensure ongoing compliance to this rule.”

Correction date in the state record: Jun 1, 2023

Regulation 5.11.1.3: The FCCP shall ensure that menus are planned in advance, dated, and posted so that they are clearly visible to parents. Any changes to the posted menu shall be noted. Menus of meals and snacks for the preceding six (6) weeks shall be kept on file.

“Provider A confirmed the program provides meals and snacks. When asked, Provider A stated her menu wasn't posted, and that she had gotten out of practice of posting the menu while providing care during the pandemic. Corrective Action: Ensure a menu is planned and posted as required by this regulation.”

Correction date in the state record: Nov 4, 2020

Regulation 3.3.3: The FCCP shall establish a system for taking attendance, including documentation of the time when each child arrives and departs each day he/she attends the FCCH. The FCCP shall save all daily attendance records identifying the hours of children's attendance for at least twelve (12) months from the date that care is provided.

“Provider A showed attendance records with June 5, 2020 being the last date recorded. Provider A stated that she had gotten out of practice of documenting attendance. Provider A was asked if she had recorded attendance for the current week and she stated no. Corrective Action: Ensure each child's arrival and departure is documented as required by this rule. Develop a system to ensure ongoing compliance to this rule.”

Correction date in the state record: Oct 28, 2020

Regulation 7.1.2.1: The FCCP shall have successfully completed pediatric first aid and CPR prior to being licensed and must remain currently certified.

“Provider A, when asked, stated she, nor Staff C were currently CPR or First Aid certified. Provider A stated it has been on her list of things to do. Corrective Action: Ensure staff complete a CPR/First Aid training by 11/15/2020. Develop a system to ensure ongoing compliance to this rule.”

Correction date in the state record: Mar 7, 2021

Regulation 2.3.8.6: The FCCP shall maintain on site evidence of continuous insurance as defined in the rule 2.3.7.6 of these regulations.

“Provider A was asked to provide verification of the liability insurance. Provider A stated that her insurance had lapsed and she had not yet renewed it. Corrective Action: Obtain insurance by 11/10/2020, and provide Licensor [name] verification of that policy.”

Correction date in the state record: Nov 16, 2020

Regulation 7.1.3: Orientation of FCCP and New Staff The FCCP shall complete an orientation training session approved by the Division prior to beginning care for children. The FCCP shall ensure staff complete an orientation training session approved by the Division prior to being left alone with children. Trainees shall complete the orientation training within one (1) month of their first date of working with children. The orientation training session shall include: * Basic knowledge of child growth and development; * Routine and emergency health protection of children including health related exclusions; * Safety and sanitation requirements including handling and storage of hazardous materials and disposal of bio contaminants; * Positive behavior management; * Supervision of children; * Child accident and injury procedures including building and physical premises safety; * Safe sleep practices; * Administration of medication requirements; * Emergency and evacuation requirements; * Nutrition and food safety including prevention of and response to emergencies due to food and allergic reactions; * Recordkeeping; * Transportation and child passenger safety; * Release of children; * Respectful engagement of families; * Preventing, recognizing, and reporting child abuse and neglect, including information about the signs and symptoms of sexual abuse, sexual violence, grooming processes, recognizing the dangers of child sexual abuse, and other predatory behaviors of sex offenders; * Recognition of and response to the symptoms of common childhood illnesses; * Preventing the spread of infectious disease; * Providing developmentally appropriate activities and experiences for children; * Inclusion of children with special needs; * Guidelines for volunteers, trainees, and partner staff; * Responsibility to comply with current applicable licensing regulations; * Background check requirements to include changes in situations, restrictions, and exceptions for those prohibited by these regulations; * Staffing requirements to include opening and closing; and * Ensuring children have extra clothes and diapers available.

“Upon review of Provider A's BFIS Quality and Credential account, and request for verification while on-site, it was determined that she had not completed Orientation, to include the Protecting Vermont's Children: Reporting Abuse & Neglect training. Corrective Action: Provider A shall complete Orientation, to include Protecting Vermont's Children: Reporting Abuse & Neglect training by 11/15/2020.”

Correction date in the state record: Nov 4, 2020