AlphaBEST Education, Inc. - Creekside Elementary
1000 Bennetts Creek Park Road, Suffolk, VA
We are a directory, not the daycare. We cannot hold a spot, enroll a child or answer questions about care.
Own this daycare? Claim itAbout
Joyful Care Children's Academy is a licensed child care center in Suffolk, Virginia. It is licensed by the state, for up to 61 children, serving infants, toddlers and preschoolers.
It is open Monday to Friday, 6:00 AM to 6:00 PM. It describes a Play-based approach, with infant care, pre-k, preschool and toddler care.
Virginia Department of Education, Office of Child Care Health and Safety made 11 visits in the last 3 years and cited 10 rules across 3 of them. The visit list, in the state's words, is below.
Hours
| Monday | 6:00 AM to 6:00 PM |
|---|---|
| Tuesday | 6:00 AM to 6:00 PM |
| Wednesday | 6:00 AM to 6:00 PM |
| Thursday | 6:00 AM to 6:00 PM |
| Friday | 6:00 AM to 6:00 PM |
| Saturday | Not listed |
| SundayToday | Not listed |
Programs
| Ages | Infants, toddlers and preschoolersFrom the state license. It lists: 6 weeks to 5 years |
|---|---|
| Programs | Infant care, pre-k, preschool and toddler care |
| Approach | Play-based |
| Staff | Trained in early childhood education; ongoing professional development; current certifications in child safety, CPR and first aid |
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Parent updates | Parent app (Procare) |
| Licensed capacity | 61 childrenFrom the state license |
Cost
Joyful Care Children's Academy has not listed its tuition.
State record
11 visits in the last 3 years · Last visit May 20, 2026: 6 rules cited
Rules cited on 7 of 11 visits · 10 rules in all
For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
8VAC20-780-350-B-3
“The required ratio for children two years old is one staff per eight children. Two staff were present with seventeen children in the two and three year old group.”
8VAC20-780-280-B
“Hazardous substances must be in a locked place that prevents access by children. Hand sanitizer was observed unlocked in three classrooms, two of the rooms within reach of children.”
8VAC20-780-270-A
“The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. Children's cots in the 2's room were stacked in a way to place the fitted sheet against cot legs that are placed on the floor. A three-wheeler on the playground was missing the seat.”
8VAC20-780-260-A
“The center shall have an annual fire inspection report from the appropriate fire official having jurisdiction. The fire inspection is overdue by three months.”
22.1-289.035-B-4
“The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #5, employed for a month, did not have documentation of requesting a central registry check and sex offender search from one state.”
8VAC20-780-350-B-4
“The required ratio for children three years old up to school age is one staff per ten children. One staff was present with eleven children in the Pre-K room.”
8VAC20-780-570-A
“Children in high chairs or feeding tables shall be securely fastened with the safety belt. Infants observed in high chairs did not have the safety belt securely fastened.”
8VAC20-780-500-C
“Toilet chairs shall be emptied promptly and cleaned and sanitized after each use. One of three potty chairs in the 2's & 3's class bathroom had yellow liquid substance in the bowl.”
8VAC20-780-570-A
“Children in high chairs or feeding tables shall be securely fastened with the safety belt. Infants observed in high chairs did not have the safety belt securely fastened.”
8VAC20-780-500-C
“Toilet chairs shall be emptied promptly and cleaned and sanitized after each use. One of three potty chairs in the 2's & 3's class bathroom had yellow liquid substance in the bowl.”
8VAC20-780-570-A
“Children in high chairs or feeding tables shall be securely fastened with the safety belt. Infants observed in high chairs did not have the safety belt securely fastened.”
8VAC20-780-500-C
“Toilet chairs shall be emptied promptly and cleaned and sanitized after each use. One of three potty chairs in the 2's & 3's class bathroom had yellow liquid substance in the bowl.”
8VAC20-780-160-A
“Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. Staff #1's TB was dated two months prior to the date of employment.”
8VAC20-780-60-A
“Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #5, enrolled for two months, was missing the name and phone number of the child's physician”
8VAC20-780-160-A
“Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. Staff #1's TB was dated two months prior to the date of employment.”
8VAC20-780-60-A
“Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #5, enrolled for two months, was missing the name and phone number of the child's physician”
8VAC20-780-160-A
“Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. Staff #1's TB was dated two months prior to the date of employment.”
8VAC20-780-60-A
“Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #5, enrolled for two months, was missing the name and phone number of the child's physician”
22.1-289.035-B-2
“Repeat Violation Based on review, facility did not ensure 2 of 5 staff have a fingerprinting results letter prior to beginning employment. Evidence: The following was found during record review: 1. The record for staff #1 (start date 6/15/2023) had a fingerprinting results letter dated 6/21/2023. 2. The record for staff #2 (start date 8/9/2023) had a fingerprinting results letter day 8/16/2023.”
8VAC20-780-330-B
“Based on observation, facility did not ensure there is resilient surfacing in required fall zones under and around outside play equipment that is climbing and/or has moving parts. Evidence: The following was observed on the playground: 1. There was 3.5' of fall zone between the side of the blue plastic playset with slide and the fence. 2. There was 3' of fall zone from the jeep slide to the fence. 3. There was 3' of fall zone from the corner of the plastic slide playset to the wood border and then concrete area.”
22.1-289.035-B-2
“Repeat Violation Based on review, facility did not ensure 2 of 5 staff have a fingerprinting results letter prior to beginning employment. Evidence: The following was found during record review: 1. The record for staff #1 (start date 6/15/2023) had a fingerprinting results letter dated 6/21/2023. 2. The record for staff #2 (start date 8/9/2023) had a fingerprinting results letter day 8/16/2023.”
8VAC20-780-330-B
“Based on observation, facility did not ensure there is resilient surfacing in required fall zones under and around outside play equipment that is climbing and/or has moving parts. Evidence: The following was observed on the playground: 1. There was 3.5' of fall zone between the side of the blue plastic playset with slide and the fence. 2. There was 3' of fall zone from the jeep slide to the fence. 3. There was 3' of fall zone from the corner of the plastic slide playset to the wood border and then concrete area.”
8VAC20-780-280-B Complaint related: Yes
“Based on observation, facility did not ensure hazardous substances are kept in a locked place. Evidence: The following was observed: 1. Multi-purpose cleaner labeled caution and keep out of reach of children was stored in an unlocked cabinet under the diapering table in the toddler room. 2. Hand sanitizers were stored on diapering tables in the classrooms.”
8VAC20-780-500-B Complaint related: Yes
“Based on observation and interview, facility did not clean and sanitize the diapering surface after each diaper change as required. Evidence: The following was observed: 1. A cloth rag was observed on the diapering tables in three classrooms. Staff reported they use the rag throughout the day to wipe off the diapering pad after cleaning and/or sanitizing the surface. The same rag is used in each room for the entire day. 2. Staff changed a child's diaper in the toddler room. She sprayed the diapering surface with bleach/water solution and returned two minutes later to wipe the surface. Staff did not clean the surface.”
8VAC20-780-340-C Complaint related: No
“Based on interview, facility did not ensure during stated hours of operation there shall always be on the premises, when one or more children are present, one staff member and an immediately available staff member, volunteer or other employee. Evidence: On this date, staff #1 arrived at 6:00 AM and was present in the building with 3 children until staff #2 arrived at 6:09 AM. Both staff confirmed staff #1 was present with children and there was no other staff or employees on the premises.”
8VAC20-780-350-B-2 Complaint related: No
“Based on observation and interview, facility did not ensure there is at least 1 staff per 5 children when the youngest in the group is of toddler age (16 months up to 24 months). Evidence: On this date at approximately 7:20 AM, Staff #3 was present with 6 children in the toddler classroom. The youngest child in the group is 16 months old. Staff #3 stated the second staff is expected arrived at 8:00 AM.”
8VAC20-780-70
“Based on a review of staff records and staff interview, the licensee did not ensure staff records included documentation that two or more references as to character and reputation as well as competency were checked before employment. Evidence: The following records had inadequate reference check information: 1. The record for staff #3 did not include a second reference check. 2. The record for staff #1, 2, and 5 did not include reference check documentation.”
8VAC20-780-290-A-3
“Based on observation, licensee failed to ensure electrical outlets have protective covers in areas where preschool age children are served. Evidence: In the Early Preschool (2's) room, 3 electrical outlets were observed without covers. Each outlet was lower to the floor and within reach of children.”
8VAC20-780-340-F
“Based on observation, licensee failed to ensure children under 10 years of age are always within actual sight and sound supervision of staff, except that staff need only be able to hear a child who is using the restroom provided certain requirements are met. Evidence: At approximately 2:05 PM, 1 staff member was observed with 21 children in the Early Preschool (2's) classroom. Staff member was observed going into the restroom in the rear of the classroom and changing a child's diaper. While changing the child's diaper, the children in the room were not within sight supervision of staff.”
8VAC20-780-350-B-1
“Based on observation, the licensee did not ensure there is at least one staff for every four children for groups with infant age children (birth up to 16 months old). Evidence: At approximately 1:50 PM, staff #4 was observed with 6 children in the waddlers classroom which has children age 10 months to 16 months old. Staff reported no one else was working with her today in the classroom.”
8VAC20-780-350-I
“Based on observation, licensee failed to ensure there is at least 1 staff member with 16 children during the designated rest time when the group includes children age 2 years. Evidence: At approximately 2:05 PM, 1 staff was present in the Early Preschool (2's) room with 21 children. Children were observed napping.”
22.1-289.035-B-4
“Based on record review and staff interview, the licensee did not obtain a copy of the results of a criminal history record information check and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years. Evidence: Staff #3?s, first date of employment October 18, 2022, did not contain out of state criminal records checks for Alabama where they had lived within the last five years.”
8VAC20-780-40-K
“Based on interview, licensee failed to ensure there is a written procedure for prevention of shaken baby syndrome or abusive head trauma, including coping with crying babies. Evidence: Director stated there is not a written procedure addressing prevention of shaken baby syndrome or abusive head trauma, including coping with crying babies.”
8VAC20-780-60-A
“Based on record review and licensee interview, the licensee did not ensure to maintain an up-to-date record for each enrolled child with all the required information. Evidence: The licensee confirmed the following items were missing from the children’s records that were reviewed: The records for child #1, child #3, and child #5 did not include the employment phone # for one or more parents listed.”
8VAC20-780-60-A-8
“Based on a review of children’s records and staff interview, the licensee did not ensure there was a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Evidence: Child # 4 has a diagnosed food allergy (kiwi, peanut, egg, tree nuts). The child’s record did not include a written care plan, to include instructions from a physician.”
8VAC20-780-440-E
“Based on observation, licensee failed to ensure there is at least 12 inches of space between occupied cots and rest mats. Evidence: In the Early Preschool (2's) room, 5 cots were observed approximately 5"-6" apart from each other.”
8VAC20-780-570-E
“Based on observation, licensee failed to ensure prepared infant bottles are dated and labeled with the child's name. Evidence: In the Waddlers (10 months - 16 months) room, 3 of 6 prepared bottles were not labeled with the child's name and date.”
8VAC20-780-70
“Based on a review of staff records and staff interview, the licensee did not ensure staff records included documentation that two or more references as to character and reputation as well as competency were checked before employment. Evidence: The following records had inadequate reference check information: 1. The record for staff #3 did not include a second reference check. 2. The record for staff #1, 2, and 5 did not include reference check documentation.”
8VAC20-780-290-A-3
“Based on observation, licensee failed to ensure electrical outlets have protective covers in areas where preschool age children are served. Evidence: In the Early Preschool (2's) room, 3 electrical outlets were observed without covers. Each outlet was lower to the floor and within reach of children.”
8VAC20-780-340-F
“Based on observation, licensee failed to ensure children under 10 years of age are always within actual sight and sound supervision of staff, except that staff need only be able to hear a child who is using the restroom provided certain requirements are met. Evidence: At approximately 2:05 PM, 1 staff member was observed with 21 children in the Early Preschool (2's) classroom. Staff member was observed going into the restroom in the rear of the classroom and changing a child's diaper. While changing the child's diaper, the children in the room were not within sight supervision of staff.”
8VAC20-780-350-B-1
“Based on observation, the licensee did not ensure there is at least one staff for every four children for groups with infant age children (birth up to 16 months old). Evidence: At approximately 1:50 PM, staff #4 was observed with 6 children in the waddlers classroom which has children age 10 months to 16 months old. Staff reported no one else was working with her today in the classroom.”
8VAC20-780-350-I
“Based on observation, licensee failed to ensure there is at least 1 staff member with 16 children during the designated rest time when the group includes children age 2 years. Evidence: At approximately 2:05 PM, 1 staff was present in the Early Preschool (2's) room with 21 children. Children were observed napping.”
22.1-289.035-B-4
“Based on record review and staff interview, the licensee did not obtain a copy of the results of a criminal history record information check and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years. Evidence: Staff #3?s, first date of employment October 18, 2022, did not contain out of state criminal records checks for Alabama where they had lived within the last five years.”
8VAC20-780-40-K
“Based on interview, licensee failed to ensure there is a written procedure for prevention of shaken baby syndrome or abusive head trauma, including coping with crying babies. Evidence: Director stated there is not a written procedure addressing prevention of shaken baby syndrome or abusive head trauma, including coping with crying babies.”
8VAC20-780-60-A
“Based on record review and licensee interview, the licensee did not ensure to maintain an up-to-date record for each enrolled child with all the required information. Evidence: The licensee confirmed the following items were missing from the children’s records that were reviewed: The records for child #1, child #3, and child #5 did not include the employment phone # for one or more parents listed.”
8VAC20-780-60-A-8
“Based on a review of children’s records and staff interview, the licensee did not ensure there was a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Evidence: Child # 4 has a diagnosed food allergy (kiwi, peanut, egg, tree nuts). The child’s record did not include a written care plan, to include instructions from a physician.”
8VAC20-780-440-E
“Based on observation, licensee failed to ensure there is at least 12 inches of space between occupied cots and rest mats. Evidence: In the Early Preschool (2's) room, 5 cots were observed approximately 5"-6" apart from each other.”
8VAC20-780-570-E
“Based on observation, licensee failed to ensure prepared infant bottles are dated and labeled with the child's name. Evidence: In the Waddlers (10 months - 16 months) room, 3 of 6 prepared bottles were not labeled with the child's name and date.”
8VAC20-780-330-B
“Based on observation, facility did not ensure there was at least 6? of fall zone around climbing equipment and equipment with moving parts on the outside playground. Evidence: There was 2.5? of fall zone between the two plastic slides and the wooden border of the playground and other play equipment.”
8VAC20-780-500-B
“Based on observation, facility did not ensure disposable diapers are disposed of in a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Evidence: The diaper pail in the waddler classroom is hand operated as it requires an exterior button to be pushed in order to open.”
22.1-289.035-B-2
“Based on review, facility did not ensure 2 of 5 staff have a completed Office of Background Investigations (OBI) criminal history check letter of eligibility prior to first date of employment. Evidence: The following was found during review of staff records: 1. The record for staff #1 (start date 9/13/2022) had an OBI fingerprinting letter of eligibility dated 9/14/2022. 2. The record for staff #5 (start date 8/3/2022) had an OBI fingerprinting letter of eligibility dated 8/10/2022.”
8VAC20-780-440-E
“Based on observation, facility did not ensure there is at least 12? of space between occupied cots, beds and rest mats. Evidence: Children were observed napping in the Early Preschool classroom. There was 2? ? 3? of space between 6 of the cots.”
8VAC20-780-330-B
“Based on observation, facility did not ensure there was at least 6? of fall zone around climbing equipment and equipment with moving parts on the outside playground. Evidence: There was 2.5? of fall zone between the two plastic slides and the wooden border of the playground and other play equipment.”
8VAC20-780-500-B
“Based on observation, facility did not ensure disposable diapers are disposed of in a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Evidence: The diaper pail in the waddler classroom is hand operated as it requires an exterior button to be pushed in order to open.”
22.1-289.035-B-2
“Based on review, facility did not ensure 2 of 5 staff have a completed Office of Background Investigations (OBI) criminal history check letter of eligibility prior to first date of employment. Evidence: The following was found during review of staff records: 1. The record for staff #1 (start date 9/13/2022) had an OBI fingerprinting letter of eligibility dated 9/14/2022. 2. The record for staff #5 (start date 8/3/2022) had an OBI fingerprinting letter of eligibility dated 8/10/2022.”
8VAC20-780-440-E
“Based on observation, facility did not ensure there is at least 12? of space between occupied cots, beds and rest mats. Evidence: Children were observed napping in the Early Preschool classroom. There was 2? ? 3? of space between 6 of the cots.”
Reviews
If your child goes or went here, your review helps other parents. We check every review against our review guidelines.
1000 Bennetts Creek Park Road, Suffolk, VA
Suffolk, VA 23435 · infants to school-age · Home daycare: the provider shares the address with families
3215 Bridge Road, Suffolk, VA
Suffolk, VA 23435 · infants to school-age · Home daycare: the provider shares the address with families
6801 Bridgeway Drive, Suffolk, VA
Suffolk, VA 23435 · school-age only · Home daycare: the provider shares the address with families
Suffolk, VA 23435 · infants to toddlers · Home daycare: the provider shares the address with families
Suffolk, VA 23435 · infants to school-age · Home daycare: the provider shares the address with families
Suffolk, VA 23435 · school-age only · Home daycare: the provider shares the address with families
FAQ
Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.
Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on May 20, 2026, with 6 rules cited. It lists 11 visits in the last 3 years.
Yes. Inspectors cited 10 rules across 7 of 11 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
61, the licensed capacity on the state record. It is licensed to serve infants, toddlers and preschoolers.
Yes. The state record says it accepts child care subsidies.
Monday to Friday, 6:00 AM to 6:00 PM. These are the hours on the state record. Holiday hours can differ.
It has not listed its tuition. Call (757) 967-0606 to ask.
(757) 967-0606.
3575 Bridge Road Ste. 1, Suffolk, VA 23435. The nearest other daycare we list is AlphaBEST Education, Inc. - Creekside Elementary, 0.9 miles away.