Rebekah Mercer
New Castle, DE 19720 · infants to school-age · Home daycare: the provider shares the address with families
Helping Hands Family Childcare
- licensed capacity
- 12
- a week, county median
- $182
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About
About Helping Hands Family Childcare
Helping Hands Family Childcare is a licensed group home daycare in New Castle, Delaware. It is licensed by the state, for up to 12 children, serving infants, toddlers, preschoolers and school-age children.
As a home daycare, the provider shares the address with families when you call.
Delaware Department of Education, Office of Child Care Licensing made 3 visits in the last 3 years and cited 10 rules across 3 of them. The visit list, in the state's words, is below.
InfantsSchool-ageAccepts child care subsidy
Ages served: infants, toddlers, preschoolers and school-age children
6 wk
6 mo
1
2
3
4
5
6
8
10
12 yr
Ask when you call: rates, current openings, the address and how to visit, staff-to-child ratio, teacher qualifications and hours.
- Type
- Group home daycare
- Ages
- Infants, toddlers, preschoolers and school-age children
- Hours today
- Not listed
- Licensed capacity
- 12 children
Hours
Hours
Hours not listed. Call (302) 836-4748 to confirm.
Programs
Programs and care
| Ages | Infants, toddlers, preschoolers and school-age childrenFrom the state license |
|---|---|
| Setting | Group child care homeFrom the state license |
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 12 childrenFrom the state license |
Cost
Tuition and costs
Helping Hands Family Childcare has not listed its tuition. For comparison, full-time infant care at a home daycare in New Castle County has a median price of $182 a week (U.S. Department of Labor, 2022).
Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Infant
Center$280
Home daycare$182
Toddler
Center$199
Home daycare$154
Preschool
Center$210
Home daycare$155
School age
Center$106
Home daycare$86
State record
Inspection reports for Helping Hands Family Childcare
License
- Status
- Licensed and operating
- License type
- Licensed Large Family Child Care
- Capacity
- 12 children
- Ages
- Infants, toddlers, preschoolers and school-age children
- License number
- #1266768
Summary
3 visits with a cited rule in the last 3 years · Most recent Jan 12, 2026
10 rules cited in those visits. Delaware Department of Education, Office of Child Care Licensing publishes only visits where a rule was cited, so this record cannot show how often it was inspected.
- Records and paperwork 5
- Food and nutrition 1
- Building, equipment and play areas 1
- Safety and hazards 1
- Staff training and qualifications 1
- Other rules 1
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
See all 5 visits
Jan 12, 2026Inspection2 rules cited
51Q Feeding of Infants
“Please send an infant feeding statement to OCCL for February Child no longer enrolled”
Correction date in the state record: Feb 5, 2026
22Q Children's Files
“Ensure child files are complete. Child #10 needs updated physical”
Correction date in the state record: Feb 5, 2026
Jan 3, 2025Inspection4 rules cited
69Q Personnel Files
“Ensure staff files are complete. Staff #2 needs CPR/FA. Staff #5 needs OCCL Health and Safety training.”
Correction date in the state record: Feb 7, 2025
29Q Indoor Space
“Ensure an electrical inspection is complete every three years.”
Correction date in the state record: Jan 10, 2025
27Q Hazardous Materials
“Ensure a radon test is completed every five years.”
Correction date in the state record: Feb 7, 2025
22Q Children's Files
“Ensure child files are complete. Child #2 and #11 need lead screening. Child #8 needs updated health appraisal.”
Correction date in the state record: Jan 28, 2025
Jan 24, 2024Inspection4 rules cited
8Q License Renewal
“Submit notarized back page of the renewal application.”
Correction date in the state record: Jan 26, 2024
70Q Training
“Submit CPR/First Aid Certification for assistant and licensee. Submit Health and Safety training for assistant.”
Correction date in the state record: Jan 31, 2024
22Q Children's Files
“Submit lead test results and immunizations for Child #8.”
Correction date in the state record: Jan 31, 2024
21Q Parents Right to Know Act
“Submit Parents-Right-to-Know log.”
Correction date in the state record: Jan 31, 2024
Feb 1, 2023Inspection1 rule cited
70Q Training
“Annual training hours must be submitted at least 30 days before your license expires. Training hours are needed for Staff #1, #2, and #3.”
Correction date in the state record: Mar 14, 2023
Jan 4, 2023Inspection4 rules cited
69Q Personnel Files
“Staff #1, 2, and 3 need eligibility letters. Staff #3 needs a current CPR/First aid certificate. Staff #4 needs service letters, a health appraisal with TB, an eligibility letter, an adult abuse registry check, a job description, and a signed orientation.”
Correction date in the state record: Mar 14, 2023
60Q Insurance
“Ensure to submit a current insurance document for the child care and car used for transporation.”
Correction date in the state record: Jan 30, 2023
29Q Indoor Space
“Ensure all gates are securely installed into the wall using hardware. The gate between the dining room and hallway needs to be installed using hardware.”
Correction date in the state record: Mar 14, 2023
22Q Children's Files
“Ensure all child files are complete. Children #1, 2, 3, 7, 8, and 9 need current health appraisals with immunization records. Children #1, 2, 7, 8, and 9 need blood lead screening results. Children #6 and 7 need days of attendance and hours of attendance added to the emergency card. Child #10 needs hours of attendance added to the emergency card. Child #6 needs an infant feeding schedule.”
Correction date in the state record: Mar 14, 2023
Reviews
Parent reviews
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FAQ
Questions about Helping Hands Family Childcare
Is Helping Hands Family Childcare licensed?
Yes. Delaware Department of Education, Office of Child Care Licensing lists it as licensed and operating.
When was Helping Hands Family Childcare last inspected?
Delaware Department of Education, Office of Child Care Licensing lists the most recent visit on January 12, 2026, with 2 rules cited. It lists 3 visits in the last 3 years.
Has Helping Hands Family Childcare had rules cited by the state?
Yes. Inspectors cited 10 rules across 3 of 3 visits in the last 3 years; 10 show a correction in the state record. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
How many children can Helping Hands Family Childcare care for?
12, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.
Does Helping Hands Family Childcare accept child care subsidies?
Yes. The state record says it accepts child care subsidies.
What are Helping Hands Family Childcare's hours?
Its hours are not listed. Call (302) 836-4748 to confirm.
How much does Helping Hands Family Childcare cost?
It has not listed its tuition. Call (302) 836-4748 to ask.
What is Helping Hands Family Childcare's phone number?
(302) 836-4748.
Where is Helping Hands Family Childcare?
New Castle, DE 19720. It is a home daycare, so the provider shares the street address with families directly.