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Child care center 

Heavenly Haven Academy

945 McArthur Road, Fayetteville, NC 283114.9· 63 reviews
licensed capacity
112
open each week
5 days
a week, county median
$183

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Licensed by the stateInspection record

About

About Heavenly Haven Academy

Heavenly Haven Academy is a licensed child care center in Fayetteville, North Carolina. It is licensed by the state, for up to 112 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 6:00 AM to 5:30 PM.

The North Carolina Division of Child Development and Early Education made 14 visits in the last 3 years and cited 39 rules across 10 of them. The visit list, in the state's words, is below.

InfantsSchool-ageAccepts child care subsidy

Ages served: infants, toddlers, preschoolers and school-age children

From the state license
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
6:00 AM to 5:30 PM
Licensed capacity
112 children

Hours

Hours

MondayToday6:00 AM to 5:30 PM
Tuesday6:00 AM to 5:30 PM
Wednesday6:00 AM to 5:30 PM
Thursday6:00 AM to 5:30 PM
Friday6:00 AM to 5:30 PM
SaturdayNot listed
SundayNot listed

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license
Child care subsidyAccepts state child care subsidiesFrom the state license
Licensed capacity112 childrenFrom the state license

Cost

Tuition and costs

Heavenly Haven Academy has not listed its tuition. For comparison, full-time infant care at a child care center in Cumberland County has a median price of $183 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Cumberland County medians, full time, per week

Infant

Center$183
Home daycare$162

Toddler

Center$159
Home daycare$150

Preschool

Center$132
Home daycare$136

School age

Center$76
Home daycare$93

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Heavenly Haven Academy

License

Status
Licensed and operating
License type
Five Star Center License
Capacity
112 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#26001952
See the state's record

Summary

14 visits in the last 3 years · Last visit Sep 1, 2026: 10 rules cited

Rules cited on 12 of 14 visits · 39 rules in all · 39 corrected

  • Staff training and qualifications 11
  • Records and paperwork 7
  • Safety and hazards 5
  • Discipline and child guidance 5
  • Building, equipment and play areas 4
  • Health, medication and illness 3
  • Food and nutrition 1
  • Background checks 1
  • Supervision and ratios 1
  • Other rules 1

For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

The state lists an adverse action on this permit.

Own this daycare? Add your response to the state record

See all 14 visits
  1. Sep 1, 2026Inspection10 rules cited
    • Safety and hazards

      All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file.

      The state verified the correction on Sep 15, 2026

    • Records and paperwork

      Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.

      The state verified the correction on Sep 15, 2026

    • Staff training and qualifications

      Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

      The state verified the correction on Sep 15, 2026

    • Staff training and qualifications

      All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.

      The state verified the correction on Sep 15, 2026

    • Staff training and qualifications

      All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.

      The state verified the correction on Sep 15, 2026

    • Staff training and qualifications

      New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

      The state verified the correction on Sep 15, 2026

    • Building, equipment and play areas

      Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

      The state verified the correction on Sep 15, 2026

    • Safety and hazards

      All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

      Corrected during the visit

    • Safety and hazards

      A safe indoor and outdoor environment was not provided for the children.

      The state verified the correction on Sep 15, 2026

    • Discipline and child guidance

      A current activity plan was not posted for each group of children for reference.

      Corrected during the visit

  2. Mar 10, 2026Inspection4 rules cited
    • Staff training and qualifications

      The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

      The state verified the correction on Mar 24, 2026

    • Staff training and qualifications

      New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

      The state verified the correction on Mar 24, 2026

    • Building, equipment and play areas

      For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.

      The state verified the correction on Mar 24, 2026

    • Discipline and child guidance

      A current activity plan was not posted for each group of children for reference.

      The state verified the correction on Mar 24, 2026

  3. Sep 9, 2025Inspection5 rules cited
    • Staff training and qualifications

      Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

      The state verified the correction on Sep 16, 2025

    • Building, equipment and play areas

      Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

      The state verified the correction on Sep 16, 2025

    • Health, medication and illness

      Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

      Corrected during the visit

    • Building, equipment and play areas

      The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development.

      The state verified the correction on Sep 16, 2025

    • Discipline and child guidance

      A current activity plan was not posted for each group of children for reference.

      Corrected during the visit

  4. Jul 8, 2025InspectionNo rules cited
  5. Mar 28, 2025Inspection1 rule cited
    • Other rules

      The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.

      The state verified the correction on Apr 17, 2025

  6. Jan 3, 2025InspectionNo rules cited
  7. Nov 13, 2024Inspection3 rules cited
    • Health, medication and illness

      Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.

      The state verified the correction on Nov 26, 2024

    • Health, medication and illness

      Medical exam or health assessment record was not on file before or within 30 days after admission.

      Corrected during the visit

    • Food and nutrition

      Food required for any special diet was not provided by parent or center.

      Corrected during the visit

  8. Nov 13, 2024Inspection3 rules cited
    • Health, medication and illness

      Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.

      The state verified the correction on Nov 26, 2024

    • Health, medication and illness

      Medical exam or health assessment record was not on file before or within 30 days after admission.

      Corrected during the visit

    • Food and nutrition

      Food required for any special diet was not provided by parent or center.

      Corrected during the visit

  9. Sep 26, 2024Inspection1 rule cited
    • Records and paperwork

      All staff records, except financial records, were not made available for review.

      Corrected during the visit

  10. Sep 12, 2024Inspection9 rules cited
    • Staff training and qualifications

      Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

      The state verified the correction on Sep 26, 2024

    • Staff training and qualifications

      Staff did not complete the health and safety training within one year of employment.

      The state verified the correction on Sep 26, 2024

    • Staff training and qualifications

      The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

      The state verified the correction on Sep 26, 2024

    • Records and paperwork

      Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.

      The state verified the correction on Sep 26, 2024

    • Staff training and qualifications

      Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

      The state verified the correction on Sep 26, 2024

    • Background checks

      Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

      The state verified the correction on Oct 2, 2024

    • Supervision and ratios

      Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.

      Corrected during the visit

    • Safety and hazards

      All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

      Corrected during the visit

    • Safety and hazards

      Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

      Corrected during the visit

Show 4 earlier visits
  1. Aug 28, 2024Inspection1 rule cited
    • Records and paperwork

      Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.

      The state verified the correction on Aug 30, 2024

  2. Aug 28, 2024Inspection1 rule cited
    • Records and paperwork

      Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.

      The state verified the correction on Aug 30, 2024

  3. Apr 3, 2024Inspection2 rules cited
    • Discipline and child guidance

      The center which provides care to school-age children did not provide a balance of teacher directed and free choice activities appropriate to the age, needs and interests of the children.

      Corrected during the visit

    • Discipline and child guidance

      When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.

      Corrected during the visit

  4. Mar 12, 2024Inspection3 rules cited
    • Records and paperwork

      The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.

      Corrected during the visit

    • Records and paperwork

      Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

      Corrected during the visit

    • Records and paperwork

      Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

      The state verified the correction on Mar 14, 2024

Copied from the North Carolina Division of Child Development and Early Education on October 4, 2026; the state's records start around Oct 2023. Rule wording, severity and dates are the state's.

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FAQ

Questions about Heavenly Haven Academy

Is Heavenly Haven Academy licensed?

Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.

When was Heavenly Haven Academy last inspected?

The North Carolina Division of Child Development and Early Education lists the most recent visit on September 1, 2026, with 10 rules cited. It lists 14 visits in the last 3 years.

Has Heavenly Haven Academy had rules cited by the state?

Yes. Inspectors cited 39 rules across 12 of 14 visits in the last 3 years; 39 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Heavenly Haven Academy care for?

112, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does Heavenly Haven Academy accept child care subsidies?

Yes. The state record says it accepts child care subsidies.

What are Heavenly Haven Academy's hours?

Monday to Friday, 6:00 AM to 5:30 PM. Holiday hours can differ.

How much does Heavenly Haven Academy cost?

It has not listed its tuition. Call (910) 822-0730 to ask.

What is Heavenly Haven Academy's phone number?

(910) 822-0730.

Where is Heavenly Haven Academy?

945 McArthur Road, Fayetteville, NC 28311. The nearest other daycare we list is Mama and Daughter Child Care, 0.4 miles away.

Sources: The North Carolina Division of Child Development and Early Education (license and visits) · U.S. Department of Labor, 2022 (county prices).