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Child care center 

Heaven Sent Child Care

4897 And 4899 Finlay Street, Richmond, VA 232314.3· 17 reviews
licensed capacity
70
open each week
5 days

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Licensed by the stateInspection record

About

About Heaven Sent Child Care

Heaven Sent Child Care is a licensed child care center in Richmond, Virginia. It is licensed by the state, for up to 70 children, serving toddlers, preschoolers and school-age children.

It is open Monday to Friday, 6:00 AM to 11:59 PM. It describes a Faith-based approach, with after-school care, infant care, pre-k and preschool.

Virginia Department of Education, Office of Child Care Health and Safety made 16 visits in the last 3 years and cited 21 rules across 9 of them. The visit list, in the state's words, is below.

InfantsPreschool / pre-KBefore- and after-schoolFaith-basedAccepts child care subsidyOpens before 7 AMOpen until 11:59 PM

Ages served: toddlers, preschoolers and school-age children

From the state license. Ages it lists: six weeks through 12 years
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Toddlers, preschoolers and school-age children
Hours today
6:00 AM to 11:59 PM
Licensed capacity
70 children

Hours

Hours

MondayToday6:00 AM to 11:59 PM
Tuesday6:00 AM to 11:59 PM
Wednesday6:00 AM to 11:59 PM
Thursday6:00 AM to 11:59 PM
Friday6:00 AM to 11:59 PM
SaturdayNot listed
SundayNot listed
From the state license

Programs

Programs and care

AgesToddlers, preschoolers and school-age childrenFrom the state license. It lists: Six weeks through 12 years
ProgramsAfter-school care, infant care, pre-k, preschool and toddler care
ApproachFaith-based
Daily lifeExtended care: Extended evening hours / after hours child care
Child care subsidyAccepts state child care subsidiesFrom the state license
Licensed capacity70 childrenFrom the state license
A daycare without an item may still offer it; ask.

Cost

Tuition and costs

Heaven Sent Child Care has not listed its tuition.

Ask the daycare for its ratesIt has not listed its tuition.

State record

Inspection reports for Heaven Sent Child Care

License

Status
Licensed and operating
License type
License (Two Year)
Capacity
70 children
Ages
Toddlers, preschoolers and school-age children
License number
#1107725
See the state's record

Summary

16 visits in the last 3 years · Last visit Sep 1, 2026: 3 rules cited

Rules cited on 13 of 16 visits · 21 rules in all

  • Supervision and ratios 10
  • Discipline and child guidance 3
  • Building, equipment and play areas 3
  • Safe sleep 1
  • Records and paperwork 1
  • Safety and hazards 1
  • Health, medication and illness 1
  • Other rules 1

For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 32 visits
  1. Sep 1, 2026Complaint investigation3 rules cited
    • Supervision and ratios

      8VAC20-780-350-B-2 Complaint related: Yes

      “The required ratio for children two years old is one staff per eight children. Staff #1 was observed supervising 11 children, (youngest child 2 years old), from approximately 12:13 p.m. to 12:37 p.m. on 09/01/2026. On 09/01/2026, Classroom #1 had 11 children (youngest child was 2 years old) with only one staff member from 9:30 a.m. to 12:05 p.m., and Classroom #2 had nine children (youngest child was 2 years old) with one staff member from 9:30 a.m. to 12:30 p.m.”
    • Safe sleep

      8VAC20-780-450-A Complaint related: No

      “Cots used by children during the designated rest period shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. Seven children in Classroom #1 and six children in Classroom #2 were resting on cots without bottom covers during naptime.”
    • Supervision and ratios

      8VAC20-780-340-D Complaint related: Yes

      “Each grouping of children shall have at least one staff regularly present who meets lead teacher qualifications. Staff #1, who did not meet lead teacher qualifications, was alone with a group of 11 children, (ages 2yrs-3yrs old) while the lead teacher took a 30 min break.”
  2. Jul 15, 2026InspectionNo rules cited
  3. Jun 29, 2026Complaint investigation2 rules cited
    • Supervision and ratios

      8VAC20-780-350-Q Complaint related: Yes

      “COMPLAINT RELATED With a parent's written permission and a written assessment by the program director and program leader, a center may choose to assign a child to a different age group if such age group is more appropriate for the child's developmental level. Based on a review of Child #2's record, (age 6 years), Child #2 was assigned to the three-year-old classroom without the required documentation. Child #2's file did not contain written permission from the guardian authorizing placement in a younger age group, nor did it include a written developmental assessment completed and signed by the guardian, program leader, and program director.”
    • Supervision and ratios

      8VAC20-780-40-E Complaint related: Yes

      “COMPLAINT RELATED The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with the center's own policies and procedures. The center's Continuity of Care plan, states: "When it comes to children of special needs we pair them with a designated teacher that’s qualified to support them and one who the child is comfortable with." During interviews conducted on 06/29/2026 and 07/15/2026, several staff reported that Child #1, four years old, begins each morning in the toddler classroom, remaining there until naptime. At naptime Child #1 is moved to the preschool classroom, where Child #1 stays for the remainder of the day. Staff #4 is assigned to Child #1; Staff #4 is not assigned to a specific classroom. According to review of documentation provided by the center Staff #4 can be assigned to one group for one week and then be assigned to another group the next week. On 7/15/2026 Child #1 was observed in the Toddler Classroom under the care of Staff #5.”
  4. Feb 10, 2026Inspection3 rules cited
    • Other rules

      8VAC20-780-40-E

      “The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with these standards, the center's own policies and procedures that are required by these standards, and the terms of the current license issued by the department. Based on review of the employee handbook, on page 44, under the center’s policy for forbidden actions, it states ?all employees shall remember to never restrain, hit, punch, slap, choke, pinch, kick, pluck, demeanor, threaten, shake, punch or inappropriately touch or interact with any child?. Staff #1 was observed on video, pulling Child #1 by the shirt, which resulted in Child #1 bleeding, with a scratch on his neck area.”
    • Discipline and child guidance

      8VAC20-780-410-1

      “REPEAT VIOLATION Physical punishment, striking a child, roughly handling or shaking a child, restricting movement through binding or tying, forcing a child to assume an uncomfortable position, or exercise as punishment. Based on review of video on 2/10/2026, Staff #1 directed Child #1 to separate from the group to sit in a chair across the room, by pointing her finger into the direction of the chair. Child #1 went and sat in the chair as directed. Staff #1 then walked towards Child #1 and began pushing the chair from the back, while the child was sitting in the chair. Staff #1 then grabs Child #1 by the shirt near his shoulder , pulling him out of the chair, and continues to pull him by the shirt in one hand and carries the chair in the other hand to the opposite side of the room. Child #1 can be seen trying to wiggle out of the teacher’s grip on his shirt, using his hands around her wrist to remove the grasp. Staff #1 then puts the chair down and quickly sits the child down into the chair and pulls her arm back. The incident resulted in Child #1 bleeding , with a scratch on his neck area.”
    • Supervision and ratios

      8VAC20-780-340-A

      “When staff are supervising children, they shall always ensure their care, protection, and guidance. Based on staff interviews,Staff #1 applied hand sanitizer to Child#1?s open cut , using a paper towel, rather than performing proper first aid and using an antiseptic cleansing solution and pads to appropriately treat the wound.”
  5. Feb 10, 2026Inspection3 rules cited
    • Other rules

      8VAC20-780-40-E

      “The operational responsibilities of the licensee shall include ensuring that the center's activities, services, and facilities are maintained in compliance with these standards, the center's own policies and procedures that are required by these standards, and the terms of the current license issued by the department. Based on review of the employee handbook, on page 44, under the center’s policy for forbidden actions, it states ?all employees shall remember to never restrain, hit, punch, slap, choke, pinch, kick, pluck, demeanor, threaten, shake, punch or inappropriately touch or interact with any child?. Staff #1 was observed on video, pulling Child #1 by the shirt, which resulted in Child #1 bleeding, with a scratch on his neck area.”
    • Discipline and child guidance

      8VAC20-780-410-1

      “REPEAT VIOLATION Physical punishment, striking a child, roughly handling or shaking a child, restricting movement through binding or tying, forcing a child to assume an uncomfortable position, or exercise as punishment. Based on review of video on 2/10/2026, Staff #1 directed Child #1 to separate from the group to sit in a chair across the room, by pointing her finger into the direction of the chair. Child #1 went and sat in the chair as directed. Staff #1 then walked towards Child #1 and began pushing the chair from the back, while the child was sitting in the chair. Staff #1 then grabs Child #1 by the shirt near his shoulder , pulling him out of the chair, and continues to pull him by the shirt in one hand and carries the chair in the other hand to the opposite side of the room. Child #1 can be seen trying to wiggle out of the teacher’s grip on his shirt, using his hands around her wrist to remove the grasp. Staff #1 then puts the chair down and quickly sits the child down into the chair and pulls her arm back. The incident resulted in Child #1 bleeding , with a scratch on his neck area.”
    • Supervision and ratios

      8VAC20-780-340-A

      “When staff are supervising children, they shall always ensure their care, protection, and guidance. Based on staff interviews,Staff #1 applied hand sanitizer to Child#1?s open cut , using a paper towel, rather than performing proper first aid and using an antiseptic cleansing solution and pads to appropriately treat the wound.”
  6. Nov 14, 2025Inspection2 rules cited
    • Discipline and child guidance

      8VAC20-780-410-1

      “The following acts are forbidden: physical punishment, striking a child, roughly handling or shaking a child, restricting movement through binding or tying, forcing a child to assume an uncomfortable position, or exercise as punishment. Staff reported during interviews on 11/17/2025 , that they heard a loud sound in Classroom #1 and immediately following, Child #1 crying. The staff went to check on the concern and upon entry into the classroom Staff #1 said to the staff ?Yeah, I spanked him on the butt?.”
    • Discipline and child guidance

      8VAC20-780-400-B

      “Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. During interviews on 11/17/2025 staff reported, that Staff #1 stated on 11/3/2025, that she had struck Child #1 on his backside because Child #1 had pushed another child.”
  7. Sep 8, 2025Complaint investigation1 rule cited
    • Supervision and ratios

      8VAC20-780-350-B-2 Complaint related: Yes

      “The required ratio for children of the ages 16 months up to 24 months is one staff per five children. In Classroom A, there were 13 children, ranging from the ages of 16 months- 24 months with one staff providing supervision.”
  8. Aug 28, 2025VisitNo rules cited
  9. Aug 27, 2025Inspection3 rules cited
    • Records and paperwork

      8VAC20-780-70

      “The following staff records shall be kept for each staff person:Documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position. Staff #4 and Staff #5, did not have the educational documentation, required for their position, available in their files for review.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “The required ratio for children of the ages 16 months up to 24 months is one staff per five children. In Classroom A, there were 10 children, ranging from the ages of 16 months- 24 months with one staff providing supervision.”
    • Safety and hazards

      8VAC20-780-290-A-3

      “Electrical outlets shall have protective covers that are of a size that cannot be swallowed by children. In Classroom B, there were three electrical outlets without protective covers.”
  10. Aug 27, 2025Inspection3 rules cited
    • Records and paperwork

      8VAC20-780-70

      “The following staff records shall be kept for each staff person:Documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position. Staff #4 and Staff #5, did not have the educational documentation, required for their position, available in their files for review.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “The required ratio for children of the ages 16 months up to 24 months is one staff per five children. In Classroom A, there were 10 children, ranging from the ages of 16 months- 24 months with one staff providing supervision.”
    • Safety and hazards

      8VAC20-780-290-A-3

      “Electrical outlets shall have protective covers that are of a size that cannot be swallowed by children. In Classroom B, there were three electrical outlets without protective covers.”
Show 22 earlier visits
  1. Nov 14, 2024Inspection2 rules cited
    • Building, equipment and play areas

      8VAC20-780-330-A

      “Playgrounds shall be located and designed to protect children from hazards. On the playground at the bottom of the playground slide there was a tree root that was directly in front of the chute of the slide causing a tripping hazard. During the inspection on 11/14/2024 the Licensing Inspector observed a child coming off the slide and tripping over the tree root and falling.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “REPEAT VIOLATION: Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. On the playground, the plastic panel of the gate was broken in a circular shape with rough edges, large enough for a child to place their hand through. In the infant room, the floors of the restroom had an accumulation of dirt along the borders and buildup around the toilet, and the diaper changing pad in the restroom had a film of dirt within the crevices. In the two vans used for transporation, there were three car seats being used with various spots and dirt covering the seats.”
  2. Nov 14, 2024Inspection2 rules cited
    • Building, equipment and play areas

      8VAC20-780-330-A

      “Playgrounds shall be located and designed to protect children from hazards. On the playground at the bottom of the playground slide there was a tree root that was directly in front of the chute of the slide causing a tripping hazard. During the inspection on 11/14/2024 the Licensing Inspector observed a child coming off the slide and tripping over the tree root and falling.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “REPEAT VIOLATION: Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. On the playground, the plastic panel of the gate was broken in a circular shape with rough edges, large enough for a child to place their hand through. In the infant room, the floors of the restroom had an accumulation of dirt along the borders and buildup around the toilet, and the diaper changing pad in the restroom had a film of dirt within the crevices. In the two vans used for transporation, there were three car seats being used with various spots and dirt covering the seats.”
  3. Oct 10, 2024Complaint investigation3 rules cited
    • Health, medication and illness

      8VAC20-780-160-A Complaint related: No

      “Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. Staff #1 TB was dated two months prior to date of employment and has been employed for three months.”
    • Supervision and ratios

      8VAC20-780-340-F Complaint related: Yes

      “Children under 10 years of age always shall be within actual sight and sound supervision of staff. Staff #1 left the school-age classroom and went across the hall to the kitchen to gather snack for the children. While Staff #1 was out of the classroom, a physical altercation occurred between two children, ages 7 and ages 8. Staff #2, passing the classroom observed the altercation and separated the children and informed Staff #1 of the incident. The physical altercation resulted in bruising to Child #1?s face, specifically around his eyes.”
    • Supervision and ratios

      8VAC20-780-340-D Complaint related: Yes

      “In each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present. Such a program leader shall supervise no more than two aides. A classroom consisting of 10 school-aged children were under the supervision of Staff #1, a teacher’s aide, when a physical altercation occurred between two children. A program leader was not present in the classroom during the time of the physical altercation. Staff #1 completed the injury report and was listed as the only present staff during the injury. A program leader was not identified as providing supervision for the children on the date of the occurrence.”
  4. Sep 3, 2024Inspection2 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observations, the center did not ensure that the areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. In the four-year-old classroom, the children’s sofa was ripped, exposing the foam filling, across the seat cushion. 2. In the three-year-old classroom, there was chipping paint and two holes in the wall, accessible to children on both sides of the classroom. Around the door frame, a broken piece of the wooden panel was exposed and within reach of the children. A broken electrical socket plate was also identified in the classroom, resulting in plastic rough edges and exposure to wall plaster. 3. On the playground, the plastic panel of the gate was broken in a circular shape with rough edges, large enough for a child to place their hand through.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “Based on observations, the center did not ensure that the staff-to-children ratio of 1:5 for 16 months up to 24 months were maintained at all times. Evidence: In the toddler classroom on 9/3/2024, there was one staff caring for eight children. The ages of the children ranged from 16 months- two years old, which requires two staff to be present.”
  5. Sep 3, 2024Inspection2 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observations, the center did not ensure that the areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. In the four-year-old classroom, the children’s sofa was ripped, exposing the foam filling, across the seat cushion. 2. In the three-year-old classroom, there was chipping paint and two holes in the wall, accessible to children on both sides of the classroom. Around the door frame, a broken piece of the wooden panel was exposed and within reach of the children. A broken electrical socket plate was also identified in the classroom, resulting in plastic rough edges and exposure to wall plaster. 3. On the playground, the plastic panel of the gate was broken in a circular shape with rough edges, large enough for a child to place their hand through.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “Based on observations, the center did not ensure that the staff-to-children ratio of 1:5 for 16 months up to 24 months were maintained at all times. Evidence: In the toddler classroom on 9/3/2024, there was one staff caring for eight children. The ages of the children ranged from 16 months- two years old, which requires two staff to be present.”
  6. May 10, 2024InspectionNo rules cited
  7. Sep 7, 2023Inspection10 rules cited
    • Safety and hazards

      8VAC20-780-290-A-3

      “Based on observation, the center did not ensure that nine electrical outlets had protective covers in areas used by children of preschool age or younger. Evidence: 1.A total of 9 uncovered outlets were observed in the two classrooms designated for school aged children. 2.During an interview, Staff #5 acknowledged the rooms are used by children of preschool age or younger during lunch time. Non-school aged children were observed in one of the classrooms.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the center failed to ensure areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. A total of 4 holes in the wall were observed in the two rooms designated for school aged children, with one hole exposing the drywall within reach of children. 2. One hole of approximately 9 by 11 inches in diameter was observed in the entrance hallway leading to the school aged children room exposing drywall within reach of children. 3. The 3 year old room had 3 chipped paint areas on the walls within reach of children.”
    • Staff training and qualifications

      8VAC20-780-245-A

      “Based on review of staff records and interview, the center did not ensure 16 hours of ongoing training was completed annually. Evidence: 1.The record for Staff #2 (date of employment: 5/17/21) failed to document 16 hours of annual training for 2021-2022 and 2022-2023. 2.During an interview, Staff #2 acknowledged she has not completed 16 hours of training since her date of employment.”
    • Records and paperwork

      8VAC20-780-70

      “Repeat Violation Based on review of staff records, the center failed to have required documentation in each staff record. Evidence: 1.The record for Staff #1 (date of employment: 8/14/23) documented one reference. A second references was required. 2.During an interview Staff #2 acknowledged one reference was documented.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of staff records, the center failed to ensure staff completed a tuberculosis screening within the last 30 calendar days of the date of employment. Evidence: The record for Staff #1 (date of employment: 8/14/23) documented a tuberculosis screening dated 11/18/22 which is beyond the last 30 calendar days from the date of employment.”
    • Background checks

      22.1-289.035-B-2

      “Based on review of staff records, the center failed to obtain a criminal history record check prior to the 1st day of employment. Evidence: 1.The record for Staff #1 (date of hire: 8/14/23) documented a criminal history record dated 9/6/23 which is after the date of hire. 2.During an interview, Staff #5 acknowledged the criminal history record was obtained after the date of employment.”
    • Safe sleep

      8VAC20-780-450-A

      “Based on observation and interview, the center did not ensure cots used by children other than infants during rest period had linens consisting of top and bottom cover. Evidence: 1.A total of 6 children were observed resting on cots that did not have a bottom cover. 2.Staff #5 acknowledged the children did not have bottom covers on their cots.”
    • Staff training and qualifications

      8VAC20-790-600-F

      “Based on staff records review and interview, the vendor did not ensure that each staff complete annually the Virginia Annual Health and Safety Update Course sponsored by the Department. Evidence: 1. The record for Staff #2 (date of employment: 5/17/2021) contained documentation of the Virginia Annual Health and Safety Update Course dated 6/15/2021. There was no documentation that the course has been completed since 6/15/2021. 2. The record for Staff #3 (date of employment: 3/23/2015) contained documentation of the Virginia Annual Health and Safety Update Course dated 7/15/2015. There was no documentation that the course has been completed since 7/15/2021.”
    • Staff training and qualifications

      8VAC20-790-600-D-1

      “Based on review of staff records and interview, the vendor did not ensure all staff who work directly with children have within 90 days of the date of employment current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Evidence: 1.The record for Staff #4 (date of hire: 2/9/2023) did not contain documentation of certification in cardiopulmonary resuscitation (CPR). 2. Staff #2 verified during an interview that Staff #4 has not completed certification in cardiopulmonary resuscitation (CPR)”
    • Staff training and qualifications

      8VAC20-790-600-D-2

      “Based on review of staff records and interview, the vendor did not ensure all staff who work directly with children have within 90 days of the date of employment current certification in first aid appropriate to the ages of children in care. Evidence: 1.The record for Staff #4 (date of hire: 2/9/2023) did not contain documentation of certification in first aid. 2. Staff #2 verified during an interview that Staff #4 has not completed certification in first aid.”
  8. Sep 7, 2023Inspection10 rules cited
    • Safety and hazards

      8VAC20-780-290-A-3

      “Based on observation, the center did not ensure that nine electrical outlets had protective covers in areas used by children of preschool age or younger. Evidence: 1.A total of 9 uncovered outlets were observed in the two classrooms designated for school aged children. 2.During an interview, Staff #5 acknowledged the rooms are used by children of preschool age or younger during lunch time. Non-school aged children were observed in one of the classrooms.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the center failed to ensure areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. A total of 4 holes in the wall were observed in the two rooms designated for school aged children, with one hole exposing the drywall within reach of children. 2. One hole of approximately 9 by 11 inches in diameter was observed in the entrance hallway leading to the school aged children room exposing drywall within reach of children. 3. The 3 year old room had 3 chipped paint areas on the walls within reach of children.”
    • Staff training and qualifications

      8VAC20-780-245-A

      “Based on review of staff records and interview, the center did not ensure 16 hours of ongoing training was completed annually. Evidence: 1.The record for Staff #2 (date of employment: 5/17/21) failed to document 16 hours of annual training for 2021-2022 and 2022-2023. 2.During an interview, Staff #2 acknowledged she has not completed 16 hours of training since her date of employment.”
    • Records and paperwork

      8VAC20-780-70

      “Repeat Violation Based on review of staff records, the center failed to have required documentation in each staff record. Evidence: 1.The record for Staff #1 (date of employment: 8/14/23) documented one reference. A second references was required. 2.During an interview Staff #2 acknowledged one reference was documented.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of staff records, the center failed to ensure staff completed a tuberculosis screening within the last 30 calendar days of the date of employment. Evidence: The record for Staff #1 (date of employment: 8/14/23) documented a tuberculosis screening dated 11/18/22 which is beyond the last 30 calendar days from the date of employment.”
    • Background checks

      22.1-289.035-B-2

      “Based on review of staff records, the center failed to obtain a criminal history record check prior to the 1st day of employment. Evidence: 1.The record for Staff #1 (date of hire: 8/14/23) documented a criminal history record dated 9/6/23 which is after the date of hire. 2.During an interview, Staff #5 acknowledged the criminal history record was obtained after the date of employment.”
    • Safe sleep

      8VAC20-780-450-A

      “Based on observation and interview, the center did not ensure cots used by children other than infants during rest period had linens consisting of top and bottom cover. Evidence: 1.A total of 6 children were observed resting on cots that did not have a bottom cover. 2.Staff #5 acknowledged the children did not have bottom covers on their cots.”
    • Staff training and qualifications

      8VAC20-790-600-F

      “Based on staff records review and interview, the vendor did not ensure that each staff complete annually the Virginia Annual Health and Safety Update Course sponsored by the Department. Evidence: 1. The record for Staff #2 (date of employment: 5/17/2021) contained documentation of the Virginia Annual Health and Safety Update Course dated 6/15/2021. There was no documentation that the course has been completed since 6/15/2021. 2. The record for Staff #3 (date of employment: 3/23/2015) contained documentation of the Virginia Annual Health and Safety Update Course dated 7/15/2015. There was no documentation that the course has been completed since 7/15/2021.”
    • Staff training and qualifications

      8VAC20-790-600-D-1

      “Based on review of staff records and interview, the vendor did not ensure all staff who work directly with children have within 90 days of the date of employment current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Evidence: 1.The record for Staff #4 (date of hire: 2/9/2023) did not contain documentation of certification in cardiopulmonary resuscitation (CPR). 2. Staff #2 verified during an interview that Staff #4 has not completed certification in cardiopulmonary resuscitation (CPR)”
    • Staff training and qualifications

      8VAC20-790-600-D-2

      “Based on review of staff records and interview, the vendor did not ensure all staff who work directly with children have within 90 days of the date of employment current certification in first aid appropriate to the ages of children in care. Evidence: 1.The record for Staff #4 (date of hire: 2/9/2023) did not contain documentation of certification in first aid. 2. Staff #2 verified during an interview that Staff #4 has not completed certification in first aid.”
  9. Apr 11, 2023Inspection7 rules cited
    • Background checks

      8VAC20-770-60-B

      “Based on review of two staff records, the facility failed to have documentation of a completed sworn disclosure statement on file by the first day of employment. Evidence: Staff 2 (date of employment 1/2022) did not complete a sworn disclosure statement until 4/11/2023.”
    • Health, medication and illness

      8VAC20-780-130-A

      “Based on review of five children’s records, the facility failed to have the immunization record for each child before the child can attend the center. Evidence: Child 5 (date of enrollment 12/05/2022) did not have documentation of an immunization record.”
    • Safety and hazards

      8VAC20-780-550-G

      “Based on review of the emergency drill log, the facility failed to conduct evacuation drills monthly. Evidence: the facility did not have documentation of an evacuation drill in March 2023.”
    • Staff training and qualifications

      8VAC20-780-240-B

      “Based on review of two staff records, the facility failed to have documentation of orientation for each staff prior to working alone with children. Evidence: Staff 1 (date of employment 2/9/2023) did not have documentation of orientation on file.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of two staff records, the facility failed to have required documentation in each staff file. Evidence: the two phone references obtained for Staff 1 (date of employment 2/09/2023) did not have the signature of the person making the call. Staff 2 did not have documentation of the name, address, and phone number of an emergency contact.”
    • Health, medication and illness

      8VAC20-780-500-B

      “Based on observation, the center did not ensure that the disposable diapers shall be disposed in a leakproof or plastic-lined storage system that is either foot operated or used in such a way that neither the staff member's hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Evidence: The plastic-lined storage system in the twos classroom didn't have a lid because the foot pedal was broken.”
    • Background checks

      22.1-289.035-B-2

      “Based on review of 2 staff records, the facility failed to obtain a fingerprint based national criminal check prior to employment for each staff as required. Evidence: Staff 1 (date of employment 2/09/2023) did not have documentation or a fingerprint background check result on file.”
  10. Apr 11, 2023Inspection7 rules cited
    • Background checks

      8VAC20-770-60-B

      “Based on review of two staff records, the facility failed to have documentation of a completed sworn disclosure statement on file by the first day of employment. Evidence: Staff 2 (date of employment 1/2022) did not complete a sworn disclosure statement until 4/11/2023.”
    • Health, medication and illness

      8VAC20-780-130-A

      “Based on review of five children’s records, the facility failed to have the immunization record for each child before the child can attend the center. Evidence: Child 5 (date of enrollment 12/05/2022) did not have documentation of an immunization record.”
    • Safety and hazards

      8VAC20-780-550-G

      “Based on review of the emergency drill log, the facility failed to conduct evacuation drills monthly. Evidence: the facility did not have documentation of an evacuation drill in March 2023.”
    • Staff training and qualifications

      8VAC20-780-240-B

      “Based on review of two staff records, the facility failed to have documentation of orientation for each staff prior to working alone with children. Evidence: Staff 1 (date of employment 2/9/2023) did not have documentation of orientation on file.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of two staff records, the facility failed to have required documentation in each staff file. Evidence: the two phone references obtained for Staff 1 (date of employment 2/09/2023) did not have the signature of the person making the call. Staff 2 did not have documentation of the name, address, and phone number of an emergency contact.”
    • Health, medication and illness

      8VAC20-780-500-B

      “Based on observation, the center did not ensure that the disposable diapers shall be disposed in a leakproof or plastic-lined storage system that is either foot operated or used in such a way that neither the staff member's hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Evidence: The plastic-lined storage system in the twos classroom didn't have a lid because the foot pedal was broken.”
    • Background checks

      22.1-289.035-B-2

      “Based on review of 2 staff records, the facility failed to obtain a fingerprint based national criminal check prior to employment for each staff as required. Evidence: Staff 1 (date of employment 2/09/2023) did not have documentation or a fingerprint background check result on file.”
  11. Nov 22, 2022Visit2 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the facility failed to maintain the areas inside and outside the center in a clean, safe, and operable condition. Evidence: 1. The toilet paper holder in the two year old bathroom was broken and the toilet paper was on the floor. 2. The base molding was loose from the wall in the girls bathroom, exposing crumbled drywall accessible to children. 3. A large tree root was exposed at the base of the slide in the fall zone.”
    • Building, equipment and play areas

      8VAC20-780-320-F

      “Based on observation, the facility failed to have a stepstool in the restroom designated for preschool children allowing access to the sink. Evidence: the sink in the preschool/school age restrooms is too high for preschool children to reach. There was no stepstool available and staff stated they would lift the children when necessary.”
  12. Nov 22, 2022Inspection2 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the facility failed to maintain the areas inside and outside the center in a clean, safe, and operable condition. Evidence: 1. The toilet paper holder in the two year old bathroom was broken and the toilet paper was on the floor. 2. The base molding was loose from the wall in the girls bathroom, exposing crumbled drywall accessible to children. 3. A large tree root was exposed at the base of the slide in the fall zone.”
    • Building, equipment and play areas

      8VAC20-780-320-F

      “Based on observation, the facility failed to have a stepstool in the restroom designated for preschool children allowing access to the sink. Evidence: the sink in the preschool/school age restrooms is too high for preschool children to reach. There was no stepstool available and staff stated they would lift the children when necessary.”
  13. Nov 22, 2022Inspection2 rules cited
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the facility failed to maintain the areas inside and outside the center in a clean, safe, and operable condition. Evidence: 1. The toilet paper holder in the two year old bathroom was broken and the toilet paper was on the floor. 2. The base molding was loose from the wall in the girls bathroom, exposing crumbled drywall accessible to children. 3. A large tree root was exposed at the base of the slide in the fall zone.”
    • Building, equipment and play areas

      8VAC20-780-320-F

      “Based on observation, the facility failed to have a stepstool in the restroom designated for preschool children allowing access to the sink. Evidence: the sink in the preschool/school age restrooms is too high for preschool children to reach. There was no stepstool available and staff stated they would lift the children when necessary.”
  14. Oct 28, 2022InspectionNo rules cited
  15. Aug 25, 2022Visit11 rules cited
    • Background checks

      8VAC20-770-60-B

      “Based on review of two staff records, the facility failed to have documentation of a completed sworn disclosure statement on file for each staff by the first day of employment. Evidence: Staff 1 (date of employment 3/28/2022) did not have a sworn disclosure statement until 4/27/2022.”
    • Background checks

      8VAC20-770-60-C-2

      “Based on review of two staff records, the facility failed to have documentation of a completed search of the central registry ( CPS check) on file for each staff within the first 30 days of employment. Evidence: Staff 1 (date of employment 3/28/2022) and Staff 2 (date of employment 6/6/2022) did not have a completed search of the central registry on file. There was no documentation of having submitted the search of the central registry within 7 days of employment as required.”
    • Staff training and qualifications

      8VAC20-780-530-A-1

      “Based on staff interview and staff record review, the facility failed to have one staff in each in each grouping of children with cardiopulmonary resuscitation (CPR). Evidence: Staff 2 was alone with seven 4 year olds, but does not have current CPR.”
    • Records and paperwork

      8VAC20-820-120-E-2

      “Based on observation, the facility failed to have the most recent inspection report posted. Evidence: The violation notice and inspection findings from 5/19/2022 were not posted.”
    • Health, medication and illness

      8VAC20-780-130-A

      “Based on review of three children’s records, the facility failed to have the immunization record for each child before the child can attend the center. Evidence: Child 3 (date of enrollment 9/9/2020) did not have documentation of an immunization record.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Based on review of three children’s records, the facility failed to have a physical examination for each child within 30 days of attendance. Evidence: Child 3 (date of enrollment 9/9/2020) did not have documentation of a physical.”
    • Health, medication and illness

      8VAC20-780-510-B

      “Based on review of three prescription medications, the facility failed to have written authorization from the parent and the child’s physician to administer medication. Evidence: There was no written parent/guardian or physician authorization to administer medications to 3 children. Child A, Child B, and Child C did not have a completed medication authorization. Medication has been administered to Child A, Child B, and Child C daily all summer.”
    • Staff training and qualifications

      8VAC20-780-240-B

      “Based on review of two staff records, the facility failed to have documentation of orientation prior to working alone with children. Evidence: Staff 1 (date of employment 3/28/2022) did not have documentation of orientation on file.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of two staff records, the facility failed to have required documentation in each staff file. Evidence: the two phone references obtained for Staff 2 (date of employment 3/28/2022) did not have the signature of the person making the call.”
    • Records and paperwork

      8VAC20-780-40-D

      “Based on observation, the facility failed to post the license in a conspicuous place to the public. Evidence: the current provisional license was not posted. The expired license was posted.”
    • Staff training and qualifications

      8VAC20-780-530-A-2

      “Based on staff interview and record review, the facility failed to have one staff in each in each grouping of children with first aid certification. Evidence: Staff 1 was alone with seven 4 year olds, but does not have current first aid certification.”
  16. Aug 25, 2022Inspection11 rules cited
    • Background checks

      8VAC20-770-60-B

      “Based on review of two staff records, the facility failed to have documentation of a completed sworn disclosure statement on file for each staff by the first day of employment. Evidence: Staff 1 (date of employment 3/28/2022) did not have a sworn disclosure statement until 4/27/2022.”
    • Background checks

      8VAC20-770-60-C-2

      “Based on review of two staff records, the facility failed to have documentation of a completed search of the central registry ( CPS check) on file for each staff within the first 30 days of employment. Evidence: Staff 1 (date of employment 3/28/2022) and Staff 2 (date of employment 6/6/2022) did not have a completed search of the central registry on file. There was no documentation of having submitted the search of the central registry within 7 days of employment as required.”
    • Staff training and qualifications

      8VAC20-780-530-A-1

      “Based on staff interview and staff record review, the facility failed to have one staff in each in each grouping of children with cardiopulmonary resuscitation (CPR). Evidence: Staff 2 was alone with seven 4 year olds, but does not have current CPR.”
    • Records and paperwork

      8VAC20-820-120-E-2

      “Based on observation, the facility failed to have the most recent inspection report posted. Evidence: The violation notice and inspection findings from 5/19/2022 were not posted.”
    • Health, medication and illness

      8VAC20-780-130-A

      “Based on review of three children’s records, the facility failed to have the immunization record for each child before the child can attend the center. Evidence: Child 3 (date of enrollment 9/9/2020) did not have documentation of an immunization record.”
    • Health, medication and illness

      8VAC20-780-140-A

      “Based on review of three children’s records, the facility failed to have a physical examination for each child within 30 days of attendance. Evidence: Child 3 (date of enrollment 9/9/2020) did not have documentation of a physical.”
    • Health, medication and illness

      8VAC20-780-510-B

      “Based on review of three prescription medications, the facility failed to have written authorization from the parent and the child’s physician to administer medication. Evidence: There was no written parent/guardian or physician authorization to administer medications to 3 children. Child A, Child B, and Child C did not have a completed medication authorization. Medication has been administered to Child A, Child B, and Child C daily all summer.”
    • Staff training and qualifications

      8VAC20-780-240-B

      “Based on review of two staff records, the facility failed to have documentation of orientation prior to working alone with children. Evidence: Staff 1 (date of employment 3/28/2022) did not have documentation of orientation on file.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of two staff records, the facility failed to have required documentation in each staff file. Evidence: the two phone references obtained for Staff 2 (date of employment 3/28/2022) did not have the signature of the person making the call.”
    • Records and paperwork

      8VAC20-780-40-D

      “Based on observation, the facility failed to post the license in a conspicuous place to the public. Evidence: the current provisional license was not posted. The expired license was posted.”
    • Staff training and qualifications

      8VAC20-780-530-A-2

      “Based on staff interview and record review, the facility failed to have one staff in each in each grouping of children with first aid certification. Evidence: Staff 1 was alone with seven 4 year olds, but does not have current first aid certification.”
  17. May 19, 2022Inspection10 rules cited
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation and interview, the facility did not ensure that hazardous substances, such as cleaning materials, be kept in a locked place that prevents access to children. Evidence: the infant room had a bottle of bleach water in an unlocked cabinet under the changing table. The preschool children were observed using the bathroom off the kitchen. The cabinet in the kitchen that houses cleaning supplies was unlocked. The teacher stated that this is the bathroom that they use because she can?t open the bathroom doors in the hallway.”
    • Building, equipment and play areas

      8VAC20-780-330-B

      “Based on observation, the facility failed to maintain required resilient surfacing in fall zones on the playground. Evidence: the mulch in the fall zones measured around two inches rather than the required six inches.”
    • Supervision and ratios

      8VAC20-780-350-B-1

      “Based on observation and staff interview, the facility failed to maintain the required ratio of 1 staff for every four infants aged birth up to 16 months. Evidence: On 5/29/2022, there were 8 children, ages 2 months to 22 months, with one staff person from at least 10:00 a.m. to 12 noon. Staff stated that she was often alone in the classroom in the mornings. A second staff person arrived around 12 noon. At that time, there were 9 infants with two staff.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “Based on observation, the facility failed to maintain the required ratio of 1 staff for every five toddlers aged 16 months up to 24 months. Classroom #2 had one staff person alone with 7 children ages 22 months to 2 years old.”
    • Staff training and qualifications

      8VAC20-780-530-A

      “Based on observation and review of staff records, the facility failed to have one person with current first aid and CPR in each grouping of children. Evidence: Staff C was alone with 3 infants from 10:00 a.m. to 12 noon, but did not have documentation of first aid and CPR certification.”
    • Safe sleep

      8VAC20-780-570-B

      “Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: There was a 2 month old child in classroom #1 who was in an infant bouncer seat with a bottle that was propped by a blanket.”
    • Background checks

      22.1-289.035-B-2

      “Based on review of 4 staff files, the facility failed to obtain fingerprint results prior to employment for each staff as required. Evidence: Staff 1 (date of hire 5/10/2021) did not have fingerprint results until 6/07/2021.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the facility failed to maintain all areas in a safe and clean condition. Evidence: a stationary plastic play car on the playground was filled with mulch and standing water. The "muck" was several inches deep.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of 4 staff files, the facility failed to obtain documentation of a tuberculosis test or screening prior to coming into contact with children. Evidence: Staff 2 (date of hire 4/8/2022) did not have documentation of a tuberculosis test or screening.”
    • Building, equipment and play areas

      8VAC20-780-270-D

      “Based on observation and interview, the facility did not ensure that fans or other cooling systems shall be used when the temperature of inside areas occupied by children exceeds 80 degrees F. Evidence: The temperature outside was 82 degrees F. The air conditioner system was not operating properly. The owner and center staff stated that the facility does not have direct access to the air conditioning system as it is controlled by other rental units in the strip mall. There was one fan running in the infant room, but it was still warm.”
  18. May 19, 2022Inspection10 rules cited
    • Safety and hazards

      8VAC20-780-280-B

      “Based on observation and interview, the facility did not ensure that hazardous substances, such as cleaning materials, be kept in a locked place that prevents access to children. Evidence: the infant room had a bottle of bleach water in an unlocked cabinet under the changing table. The preschool children were observed using the bathroom off the kitchen. The cabinet in the kitchen that houses cleaning supplies was unlocked. The teacher stated that this is the bathroom that they use because she can?t open the bathroom doors in the hallway.”
    • Building, equipment and play areas

      8VAC20-780-330-B

      “Based on observation, the facility failed to maintain required resilient surfacing in fall zones on the playground. Evidence: the mulch in the fall zones measured around two inches rather than the required six inches.”
    • Supervision and ratios

      8VAC20-780-350-B-1

      “Based on observation and staff interview, the facility failed to maintain the required ratio of 1 staff for every four infants aged birth up to 16 months. Evidence: On 5/29/2022, there were 8 children, ages 2 months to 22 months, with one staff person from at least 10:00 a.m. to 12 noon. Staff stated that she was often alone in the classroom in the mornings. A second staff person arrived around 12 noon. At that time, there were 9 infants with two staff.”
    • Supervision and ratios

      8VAC20-780-350-B-2

      “Based on observation, the facility failed to maintain the required ratio of 1 staff for every five toddlers aged 16 months up to 24 months. Classroom #2 had one staff person alone with 7 children ages 22 months to 2 years old.”
    • Staff training and qualifications

      8VAC20-780-530-A

      “Based on observation and review of staff records, the facility failed to have one person with current first aid and CPR in each grouping of children. Evidence: Staff C was alone with 3 infants from 10:00 a.m. to 12 noon, but did not have documentation of first aid and CPR certification.”
    • Safe sleep

      8VAC20-780-570-B

      “Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: There was a 2 month old child in classroom #1 who was in an infant bouncer seat with a bottle that was propped by a blanket.”
    • Background checks

      22.1-289.035-B-2

      “Based on review of 4 staff files, the facility failed to obtain fingerprint results prior to employment for each staff as required. Evidence: Staff 1 (date of hire 5/10/2021) did not have fingerprint results until 6/07/2021.”
    • Building, equipment and play areas

      8VAC20-780-270-A

      “Based on observation, the facility failed to maintain all areas in a safe and clean condition. Evidence: a stationary plastic play car on the playground was filled with mulch and standing water. The "muck" was several inches deep.”
    • Health, medication and illness

      8VAC20-780-160-A

      “Based on review of 4 staff files, the facility failed to obtain documentation of a tuberculosis test or screening prior to coming into contact with children. Evidence: Staff 2 (date of hire 4/8/2022) did not have documentation of a tuberculosis test or screening.”
    • Building, equipment and play areas

      8VAC20-780-270-D

      “Based on observation and interview, the facility did not ensure that fans or other cooling systems shall be used when the temperature of inside areas occupied by children exceeds 80 degrees F. Evidence: The temperature outside was 82 degrees F. The air conditioner system was not operating properly. The owner and center staff stated that the facility does not have direct access to the air conditioning system as it is controlled by other rental units in the strip mall. There was one fan running in the infant room, but it was still warm.”
  19. Feb 22, 2022Complaint investigation12 rules cited
    • Food and nutrition

      8VAC20-780-570-B Complaint related: Yes

      “Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: On 2/18/2022, 3 infants were fed in an infant bouncer seat with a bottle that was propped by a blanket.”
    • Supervision and ratios

      8VAC20-780-350-B-1 Complaint related: Yes

      “Based on observation and interview, the facility failed to maintain the required ratio of 1 staff for every four infants aged birth up to 16 months. Evidence: On 2/18/2022, there were 5 infants alone with one staff person for 25 minutes.”
    • Food and nutrition

      8VAC20-780-570-B Complaint related: Yes

      “Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: On 2/18/2022, 3 infants were fed in an infant bouncer seat with a bottle that was propped by a blanket.”
    • Discipline and child guidance

      8VAC20-780-370-5 Complaint related: Yes

      “Based on observation, the facility failed to provide awake infants a change in play space at least every 30 minutes. Evidence: on 2/18/2022, three infants were in bouncer seats or in chairs at the table from 9:20 a.m. to 10:44 a.m.”
    • Staff training and qualifications

      8VAC20-790-600-D-1

      “Based on review of two staff files, the facility failed to ensure each staff obtain CPR training within the first 90 days of employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of CPR training.”
    • Staff training and qualifications

      8VAC20-790-600-D-2

      “Based on review of two staff files, the facility failed to ensure each staff obtain first aid training within the first 90 days of employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of first aid training.”
    • Background checks

      8VAC20-770-60-C-2

      “Based on review of two staff files, the facility failed to have documentation of a completed search of the central registry ( CPS check) within 30 days of employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of a completed search of the central registry on file.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of two staff files, the facility failed to have all required documentation in each staff file. Evidence: Staff B did not have documentation of two references prior to employment and did not have documentation of having received orientation.”
    • Health, medication and illness

      8VAC20-780-160-A-1

      “Based on review of two staff files, the facility failed to have documentation of a tuberculosis test or screening at the time of employment and prior to coming into contact with children. Evidence: Staff A (date of hire 12/20/2021) did not have a tuberculosis test or screening on file.”
    • Background checks

      8VAC20-770-60-B

      “Based on review of two staff files, the facility failed to have a sworn disclosure statement for each employee prior to employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of a sworn disclosure statement on file.”
    • Background checks

      22.1-289.035-A

      “Based on review of two staff files, the facility failed to deny employment to anyone who has been convicted of any barrier crime within or outside the Commonwealth. Fingerprint checks are required to be conducted prior to hire. Evidence: Staff C (date of hire 1/17/2022) worked in the facility until February 18, 2022 when the fingerprint was returned with a "not eligible" status for employment in child care.”
    • Supervision and ratios

      8VAC20-780-350-B

      “Based on staff interview and virtual tour of the facility, the facility failed to have the required staff to child ratios. Evidence: the staff to child ratio for infants (birth up to16 months) is 1 staff for every 4 infants. The staff to child ratio for toddlers (age 16 months up to 24 months) is 1 staff for every 5 children. During the inspection, there was one staff alone with children ages 5 months to 23 months).”
  20. Feb 22, 2022Inspection12 rules cited
    • Food and nutrition

      8VAC20-780-570-B Complaint related: Yes

      “Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: On 2/18/2022, 3 infants were fed in an infant bouncer seat with a bottle that was propped by a blanket.”
    • Supervision and ratios

      8VAC20-780-350-B-1 Complaint related: Yes

      “Based on observation and interview, the facility failed to maintain the required ratio of 1 staff for every four infants aged birth up to 16 months. Evidence: On 2/18/2022, there were 5 infants alone with one staff person for 25 minutes.”
    • Food and nutrition

      8VAC20-780-570-B Complaint related: Yes

      “Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: On 2/18/2022, 3 infants were fed in an infant bouncer seat with a bottle that was propped by a blanket.”
    • Discipline and child guidance

      8VAC20-780-370-5 Complaint related: Yes

      “Based on observation, the facility failed to provide awake infants a change in play space at least every 30 minutes. Evidence: on 2/18/2022, three infants were in bouncer seats or in chairs at the table from 9:20 a.m. to 10:44 a.m.”
    • Staff training and qualifications

      8VAC20-790-600-D-1

      “Based on review of two staff files, the facility failed to ensure each staff obtain CPR training within the first 90 days of employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of CPR training.”
    • Staff training and qualifications

      8VAC20-790-600-D-2

      “Based on review of two staff files, the facility failed to ensure each staff obtain first aid training within the first 90 days of employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of first aid training.”
    • Background checks

      8VAC20-770-60-C-2

      “Based on review of two staff files, the facility failed to have documentation of a completed search of the central registry ( CPS check) within 30 days of employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of a completed search of the central registry on file.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of two staff files, the facility failed to have all required documentation in each staff file. Evidence: Staff B did not have documentation of two references prior to employment and did not have documentation of having received orientation.”
    • Health, medication and illness

      8VAC20-780-160-A-1

      “Based on review of two staff files, the facility failed to have documentation of a tuberculosis test or screening at the time of employment and prior to coming into contact with children. Evidence: Staff A (date of hire 12/20/2021) did not have a tuberculosis test or screening on file.”
    • Background checks

      8VAC20-770-60-B

      “Based on review of two staff files, the facility failed to have a sworn disclosure statement for each employee prior to employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of a sworn disclosure statement on file.”
    • Background checks

      22.1-289.035-A

      “Based on review of two staff files, the facility failed to deny employment to anyone who has been convicted of any barrier crime within or outside the Commonwealth. Fingerprint checks are required to be conducted prior to hire. Evidence: Staff C (date of hire 1/17/2022) worked in the facility until February 18, 2022 when the fingerprint was returned with a "not eligible" status for employment in child care.”
    • Supervision and ratios

      8VAC20-780-350-B

      “Based on staff interview and virtual tour of the facility, the facility failed to have the required staff to child ratios. Evidence: the staff to child ratio for infants (birth up to16 months) is 1 staff for every 4 infants. The staff to child ratio for toddlers (age 16 months up to 24 months) is 1 staff for every 5 children. During the inspection, there was one staff alone with children ages 5 months to 23 months).”
  21. Feb 22, 2022Inspection12 rules cited
    • Food and nutrition

      8VAC20-780-570-B Complaint related: Yes

      “Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: On 2/18/2022, 3 infants were fed in an infant bouncer seat with a bottle that was propped by a blanket.”
    • Supervision and ratios

      8VAC20-780-350-B-1 Complaint related: Yes

      “Based on observation and interview, the facility failed to maintain the required ratio of 1 staff for every four infants aged birth up to 16 months. Evidence: On 2/18/2022, there were 5 infants alone with one staff person for 25 minutes.”
    • Food and nutrition

      8VAC20-780-570-B Complaint related: Yes

      “Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: On 2/18/2022, 3 infants were fed in an infant bouncer seat with a bottle that was propped by a blanket.”
    • Discipline and child guidance

      8VAC20-780-370-5 Complaint related: Yes

      “Based on observation, the facility failed to provide awake infants a change in play space at least every 30 minutes. Evidence: on 2/18/2022, three infants were in bouncer seats or in chairs at the table from 9:20 a.m. to 10:44 a.m.”
    • Staff training and qualifications

      8VAC20-790-600-D-1

      “Based on review of two staff files, the facility failed to ensure each staff obtain CPR training within the first 90 days of employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of CPR training.”
    • Staff training and qualifications

      8VAC20-790-600-D-2

      “Based on review of two staff files, the facility failed to ensure each staff obtain first aid training within the first 90 days of employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of first aid training.”
    • Background checks

      8VAC20-770-60-C-2

      “Based on review of two staff files, the facility failed to have documentation of a completed search of the central registry ( CPS check) within 30 days of employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of a completed search of the central registry on file.”
    • Records and paperwork

      8VAC20-780-70

      “Based on review of two staff files, the facility failed to have all required documentation in each staff file. Evidence: Staff B did not have documentation of two references prior to employment and did not have documentation of having received orientation.”
    • Health, medication and illness

      8VAC20-780-160-A-1

      “Based on review of two staff files, the facility failed to have documentation of a tuberculosis test or screening at the time of employment and prior to coming into contact with children. Evidence: Staff A (date of hire 12/20/2021) did not have a tuberculosis test or screening on file.”
    • Background checks

      8VAC20-770-60-B

      “Based on review of two staff files, the facility failed to have a sworn disclosure statement for each employee prior to employment. Evidence: Staff B (date of hire 10/18/2021) did not have documentation of a sworn disclosure statement on file.”
    • Background checks

      22.1-289.035-A

      “Based on review of two staff files, the facility failed to deny employment to anyone who has been convicted of any barrier crime within or outside the Commonwealth. Fingerprint checks are required to be conducted prior to hire. Evidence: Staff C (date of hire 1/17/2022) worked in the facility until February 18, 2022 when the fingerprint was returned with a "not eligible" status for employment in child care.”
    • Supervision and ratios

      8VAC20-780-350-B

      “Based on staff interview and virtual tour of the facility, the facility failed to have the required staff to child ratios. Evidence: the staff to child ratio for infants (birth up to16 months) is 1 staff for every 4 infants. The staff to child ratio for toddlers (age 16 months up to 24 months) is 1 staff for every 5 children. During the inspection, there was one staff alone with children ages 5 months to 23 months).”
  22. Apr 13, 2021Inspection4 rules cited
    • Other rules

      22VAC40-185-40-E

      “Based on interviews with staff and review of the center's supervision procedures and playground safety procedures, the facility failed to follow the center's own policies and procedures that are required by these standards. Evidence: the center's Interactions with Children policy states, "Supervise children at all times" and the Playground Safety policy states, "The Center's staff shall ensure supervision of children on all playgrounds to provide a safe outdoor play environment." On April 7, 2021, Child 1 (age 2 years) crawled through a hole in the fence and was out of supervision of the staff present for an undetermined length of time. There were two staff present on the playground at the time of the incident.”
    • Building, equipment and play areas

      22VAC40-185-270-A

      “Based on staff interviews and review of the outside play area, the facility failed to maintain all areas and equipment of the center in a safe condition. Evidence: the fence was broken at the ground level where a panel measuring 12 x 12 inches was missing. On April 7, 2021, Child 1 (age 2 years) was able to crawl through the hole in the fence of the playground.”
    • Supervision and ratios

      22VAC40-185-340-A

      “Based on interviews and a review of documentation, the facility failed to ensure that when staff are supervising children, they always ensure their care, protection, and guidance. Evidence: 1. On April 7, 2021, Child 1 (age 2 years) crawled through a hole in the fence of the playground. 2. A passerby saw the child on Finlay Street outside the fence of the playground. The passerby stopped and handed the child over the fence to the staff, who reportedly could not unlatch the gate. 3. Staff reported to the director that they "had retrieved the child before the child went through the hole completely". 4. On April 9, 2021, the owner received a phone call from the passerby's husband, who reported that his wife had retrieved the child and handed the child over the fence to the staff. 5. Finlay Street is a two lane road and the speed limit is 25 mph.”
    • Supervision and ratios

      22VAC40-185-340-F

      “Based on interviews and review of documentation, the facility failed to have all children under the age of ten in actual sight and sound supervision. Evidence: 1. On April 7, 2021, Child 1 (age 2 years) crawled through a hole in the fence of the playground. 2. A passerby saw the child on Finlay Street outside the fence of the playground and was out of sight and sound supervision of the staff for an undetermined length of time.. The passerby stopped the car, retrieved the child, and handed the child over the fence to the staff, who reportedly could not open the gate. 3. Finlay Street is a two lane road with a speed limit of 25 mph.”

Copied from Virginia Department of Education, Office of Child Care Health and Safety on October 2, 2026; the state's records start around Oct 2012. Rule wording, severity and dates are the state's.

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FAQ

Questions about Heaven Sent Child Care

Is Heaven Sent Child Care licensed?

Yes. Virginia Department of Education, Office of Child Care Health and Safety lists it as licensed and operating.

When was Heaven Sent Child Care last inspected?

Virginia Department of Education, Office of Child Care Health and Safety lists the most recent visit on September 1, 2026, with 3 rules cited. It lists 16 visits in the last 3 years.

Has Heaven Sent Child Care had rules cited by the state?

Yes. Inspectors cited 21 rules across 13 of 16 visits in the last 3 years. For comparison: 91% of Virginia daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Heaven Sent Child Care care for?

70, the licensed capacity on the state record. It is licensed to serve toddlers, preschoolers and school-age children.

Does Heaven Sent Child Care accept child care subsidies?

Yes. The state record says it accepts child care subsidies.

What are Heaven Sent Child Care's hours?

Monday to Friday, 6:00 AM to 11:59 PM. These are the hours on the state record. Holiday hours can differ.

How much does Heaven Sent Child Care cost?

It has not listed its tuition. Call (804) 562-0634 to ask.

What is Heaven Sent Child Care's phone number?

(804) 562-0634.

Where is Heaven Sent Child Care?

4897 And 4899 Finlay Street, Richmond, VA 23231. The nearest other daycare we list is Visions Child Development Center, 0.1 miles away.

Sources: Virginia Department of Education, Office of Child Care Health and Safety (license and visits).