Bright Horizons At Downtown Phoenix
150 North 4th Avenue, Phoenix, AZ
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Friendly House Early Childhood Development Center is a licensed child care center in Phoenix, Arizona. It is licensed by the state, for up to 50 children.
Arizona Department of Health Services, Bureau of Child Care Licensing made 3 visits in the last 3 years and cited 18 rules across 3 of them. The visit list, in the state's words, is below.
Hours
Programs
| Licensed capacity | 50 childrenFrom the state license |
|---|
Cost
Friendly House Early Childhood Development Center has not listed its tuition. For comparison, full-time infant care at a child care center in Maricopa County has a median price of $270 a week (U.S. Department of Labor, 2022).
State record
3 visits in the last 3 years · Last visit Dec 15, 2025: 4 rules cited
Rules cited on 3 of 3 visits · 18 rules in all
For comparison: 96% of Arizona daycares had at least one rule cited in the last 3 years; the typical daycare had 12.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
AAC R9-5-603.B. B. Except as provided in subsection (D) a licensee shall ensure that an outdoor activity area: 1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area
“Findings: Based on Compliance Officers' observations, the following hazards were observed on the facility playgrounds: *There was peeling vinyl on all the steps of the playground climber. *There was active rust on the base of the poles of the shade cover.”
AAC R9-5-309.C. C. A licensee shall maintain on facility premises: 1. A current fire inspection report including documentation of any repairs or corrections required by the fire inspection report; and 2. If there are gas pipes that run from a gas meter to an appliance or location on the facility premises, a current gas inspection report including documentation of any repairs or corrections required by the gas inspection report.
“Findings: Based on facility documentation and the Compliance Officer’s observation, it was determined that the Licensee lacked documentation of a current violation-free fire inspection report as required.”
AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings: 1. In a clean condition, and 2. Free from odor.
“Findings: Based on the Compliance Officer’s observation, in the playground area, there was bird feces located on the musical playground climber.”
AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete an Emergency, Information, and Immunization Record that is no more than a two-page written notice, and is signed by the enrolled child’s parent containing: 1. The child’s name, home address, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, email address, and telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for the nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(14); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.
“Findings: Based on facility documentation and the Compliance Officer’s observation, it was determined that 4 out of 10 enrolled children's Emergency, Information, and Immunization Record cards reviewed lacked the following required information: Child #1: The name of the individual to be contacted in case of injury or sudden illness of the child. Child #2 and Child #4: The name, home address, and telephone number of the second guardian. Child #3: The name, home address, and telephone number of the second guardian and the name and contact telephone number of the child's health care provider.”
AAC R9-5-603.E. E. A licensee shall ensure that the following is provided and maintained within the fall zones of swings and climbing equipment in an outdoor activity area:1. A shock-absorbing unitary surfacing material manufactured for such use in outdoor activity areas; or 2. A minimum depth of 6 inches of a non-hazardous, resilient material such as fine loose sand or wood chips.
“Findings: Based on the Compliance Officer’s observation, the outdoor activity area lacked the following resilient surfacing: *2 of the required 6 inches of wood chips in the fall zones of the two yellow slides. *2 of the required 6 inches of wood chips in the fall zones of the green step climber located on the large playground equipment.”
AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings:1. In a clean condition, and 2. Free from odor.
“Findings: Based on the Compliance Officer’s observation, there were bird feces located on the yellow sails and blue drum of the musical play equipment located on the Northwest playground.”
AAC R9-5-305.B. B. A licensee shall attach an enrolled child’s written immunization record or exemption affidavit, required in subsection(A), to the enrolled child’s Emergency, Information, and Immunization Record card, required in R9-5 304(B).
“Findings: Based on facility documentation and the Compliance Officer’s observation, it was determined that Child #4 lacked an attached written immunization record.”
AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete a Department-provided Emergency, Information, and Immunization Record card that is signed by the enrolled child’s parent containing: 1. The child’s name, home address, city, state, zip code, home telephone number, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, city, state, zip code, and contact telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(9); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.
“Findings: Based on facility documentation and the Compliance Officer’s observation, it was determined that 4 out of 8 enrolled children's Emergency, Information, and Immunization Record cards reviewed lacked the following required information: Child #1: The name, home address, city, state, zip code, and contact telephone number of each parent of the child. Child #2 and Child #3: The date of enrollment. Child #4: The name and contact telephone number of at least two individuals authorized by the child's parent to collect the child from the facility in case of emergency, or if the child's parent cannot be contacted, and the name and contact telephone number of the child's health care provider.”
AAC R9-5-603.C. C. Except as provided in subsection (D), a licensee shall ensure that an outdoor activity area:1. Is enclosed by a fence: a. A minimum of 4 feet high; b. Secured to the ground; and c. With either vertical or horizontal open spaces on the fence or gate that do not exceed 4.0 inches; 2. Is maintained free from hazards, such as exposed concrete footings and broken toys; and 3. Has gates that are kept closed while an enrolled child is in the outdoor activity area
“Findings: Based on the Compliance Officer's observations, in the outdoor activity area, the following hazards were accessible to enrolled children: *There were 1-inch thorns with sharp pointy ends on a bush and tree next to the fence located on the Northwest playground.”
AAC R9-5-203.E. E. If a staff member possesses a fingerprint clearance card that was issued before the staff member became a staff member at the facility, a licensee shall:1. Contact the Department of Public Safety before the individual becomes a staff member to determine whether the fingerprint clearance card is valid; and 2. Document this determination, including the name of the staff member, the date of contact with the Department of Public Safety, and whether the fingerprint clearance card is valid.
“Findings: Based on facility documentation and the Compliance Officers' observations, it was determined that the file reviewed for Staff #1 and Staff #2 lacked documentation of a validated fingerprint clearance card.”
AAC R9-5-301.F. F. A licensee shall ensure that a staff member submits, on or before the starting date of employment or volunteer services, one of the following as evidence of freedom from infectious active tuberculosis: 1. Documentation of a negative Mantoux skin test or other tuberculosis screening test recommended by the U.S. Centers for Disease Control and Prevention, administered within 12 months before the starting date of employment or volunteer service, that includes the date and the type of tuberculosis screening test; or 2. If the staff member has had a positive Mantoux skin test or other tuberculosis screening test, a written statement that the staff member is free from infectious active tuberculosis that is signed and dated by a health care provider within six months before the starting date of employment or volunteer service.
“Findings: Based on facility documentation and the Compliance Officers' observations, it was determined that Staff #2's file lacked verification of a negative Mantoux skin test.”
AAC R9-5-403.A. A. Within 10 calendar days of the starting date of employment or volunteer service, a licensee shall provide, and each staff member who provides child care services shall complete, training for new staff members that includes all of the following:1. Facility philosophy and goals; 2. Names and ages of and developmental expectations for enrolled children for whom the staff member will provide child care services; 3. Health needs, nutritional requirements, any known allergies, and information about adaptive devices of enrolled children for whom the staff member will provide child care services; 4. Lesson plans; 5. Child guidance and methods of discipline; 6. Hand washing techniques; 7. Diapering techniques and toileting, if assigned to diaper changing duties; 8. Food preparation, service, sanitation, and storage, if assigned to food preparation; 9. If a staff member is assigned to feeding infants, the preparation, handling, and storage of infant formula and breast milk; 10. Recognition of signs of illness and infestation; 11. Child abuse or neglect detection, prevention, and reporting; 12. Accident and emergency procedures; 13. Staff responsibilities as required by A.R.S. Title 36, Chapter 7.1, Article 1 and this Chapter; 14. Sun safety policies and procedures; 15. Safety in outdoor activity areas; 16. Transportation procedures, if applicable; and 17. Field trip procedures, if applicable.
“Findings: Based on facility documentation and the Compliance Officers' observations, it was determined that the file reviewed for Staff #1 and Staff 2 lacked the directors' signature on the 10-day training for new staff members.”
AAC R9-5-304.B. B. Except as required in A.R.S. § 36-3009, before an enrolled child receives child care services, a licensee shall require the enrolled child’s parent to complete a Department-provided Emergency, Information, and Immunization Record card that is signed by the enrolled child’s parent containing: 1. The child’s name, home address, city, state, zip code, home telephone number, sex, and date of birth; 2. The date of the child’s enrollment; 3. The name, home address, city, state, zip code, and contact telephone number of each parent of the child; 4. The name and contact telephone number of at least two individuals authorized by the child’s parent to collect the child from the facility in case of emergency, or if the child’s parent cannot be contacted; 5. The name and contact telephone number of the child’s health care provider; 6. The written authorization for emergency medical care of the enrolled child when the parent cannot be contacted at the time of the emergency; 7. The name of the individual to be contacted in case of injury or sudden illness of the child; 8. The written instructions of a child’s parent or health care provider for nutritional and dietary needs of the child including, if applicable, the request in R9-5-509(C)(9); and 9. A written record completed by the child’s parent or health care provider noting the child’s susceptibility to illness, physical conditions of which a staff member should be aware, and any individual requirements for health maintenance.
“Findings: Based on facility documentation and the Compliance Officers' observations, it was determined that 4 out of 12 enrolled children's Emergency, Information and Immunization Record cards reviewed lacked the following required information: Child #1 and Child #2: The name, home address, city, state, zip code, and contact telephone number of each parent of the child. Child #1 and Child #4: The contact telephone number of the child's health care provider. Child #3: The name and contact telephone number of at least two individuals authorized by the child's parent to collect the child from the facility in case of emergency, or if the child's parent cannot be contacted and the name and contact telephone number of the child's health care provider.”
AAC R9-5-512.B. B. A licensee shall maintain facility premises and furnishings:1. In a clean condition, and 2. Free from odor.
“Findings: Based on the Compliance Officers' observations, in the toilet room for classroom #1, there toys and activity materials that were stored in the bathroom. On the south wall surrounding the light switch, there were multiple black smudges.”
AAC R9-5-501.C.1. C. A licensee shall ensure that a staff member: 1. Supervises each enrolled child at all times;
“Findings: Based on the compliance officers' observations, a staff member left a child alone and unsupervised in the classroom when the staff member left the classroom to gather materials.”
AAC R9-5-512.F. F. A licensee shall ensure that:1. Each toilet room in a facility contains, within easy reach of enrolled children: a. Mounted toilet tissue; and b. Except as provided in subsection (G): i. A sink with running water; ii. Soap contained in a dispenser; and iii. Disposable, single-use paper towels in a mounted dispenser, or a mechanical air hand dryer; 2. Staff members wash their hands with soap and running water after toileting; 3. An enrolled child’s hands are washed with soap and running water after toileting; 4. Except for a cup or receptacle used only for water, food waste is stored in a covered container and the container is clean and lined with a plastic bag; 5. Food waste and other refuse is removed from the facility building at least once every 24 hours or more often as necessary to maintain a clean condition and avoid odors; 6. A staff member or an enrolled child does not draw water for human consumption from a toilet room handwashing sink; 7. Toys, materials, and equipment are maintained in a clean condition; 8. Plumbing fixtures are maintained in a clean and working condition; and 9. Chipped or cracked sinks and toilets are replaced or repaired.
“Findings: Based on the Compliance Officers' observations, in classroom #1's toilet room, the toilet room lacked toilet paper.”
AAC R9-5-501.A.19. A. A licensee shall ensure that:19. Except as provided in subsection (A)(20), the following are stored separate from food storage areas and are inaccessible to an enrolled child: a. All materials and chemicals labeled as a toxic or flammable substance; b. All substances that have a child warning label and may be a hazard to a child; and c. Lawn mowers, ladders, toilet brushes, plungers, and other facility equipment that may be a hazard to a child;
“Findings: Based on the Compliance Officer #1's observation, in classroom #1, there were the following toxins located on a low shelf that were mixed with food items and accessible to enrolled children: *Rubbing alcohol *Bleach *A canister of disinfectant spray *Dish soap.”
AAC R9-5-203.F. F. A licensee shall ensure that each staff member submits to the licensee a copy of the staff member’s valid:1. Background check document issued under A.R.S. § 46-811(A) within 10 working days after starting date of employment or volunteer service; and 2. Background check document each time a background check is issued or renewed every five years.
“Findings: Based on facility documentation and Compliance Officers' observations, 2 of 2 staff files reviewed, lacked the Department of Child Safety (DCS) Registry form as required: Staff #1 (start date 03/01/2022), Staff #2 (start date 08/08/2023).”
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FAQ
Yes. Arizona Department of Health Services, Bureau of Child Care Licensing lists it as licensed and operating.
Arizona Department of Health Services, Bureau of Child Care Licensing lists the most recent visit on December 15, 2025, with 4 rules cited. It lists 3 visits in the last 3 years.
Yes. Inspectors cited 18 rules across 3 of 3 visits in the last 3 years. For comparison: 96% of Arizona daycares had at least one rule cited in the last 3 years; the typical daycare had 12. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
50, the licensed capacity on the state record.
Its hours are not listed. Call (602) 258-4353 to confirm.
It has not listed its tuition. Call (602) 258-4353 to ask.
(602) 258-4353.
201 East Durango Street, Phoenix, AZ 85004. The nearest other daycare we list is Chicanos Por La Causa - Phoenix Early Head Start, 0.4 miles away.