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Concord, NC 28025 · infants to school-age · Home daycare: the provider shares the address with families
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FirstStart Kids Academy is a licensed child care center in Concord, North Carolina. It is licensed by the state, for up to 162 children, serving infants, toddlers, preschoolers and school-age children.
It is open Monday to Friday, 6:30 AM to 6:00 PM.
The North Carolina Division of Child Development and Early Education made 22 visits in the last 3 years and cited 32 rules across 10 of them. The visit list, in the state's words, is below.
Hours
| Monday | 6:30 AM to 6:00 PM |
|---|---|
| Tuesday | 6:30 AM to 6:00 PM |
| Wednesday | 6:30 AM to 6:00 PM |
| Thursday | 6:30 AM to 6:00 PM |
| Friday | 6:30 AM to 6:00 PM |
| Saturday | Not listed |
| SundayToday | Not listed |
Programs
| Ages | Infants, toddlers, preschoolers and school-age childrenFrom the state license |
|---|---|
| Child care subsidy | Accepts state child care subsidiesFrom the state license |
| Licensed capacity | 162 childrenFrom the state license |
Cost
FirstStart Kids Academy has not listed its tuition. For comparison, full-time infant care at a child care center in Cabarrus County has a median price of $258 a week (U.S. Department of Labor, 2022).
State record
22 visits in the last 3 years · Last visit Sep 29, 2026: 9 rules cited
Rules cited on 12 of 22 visits · 32 rules in all · 25 corrected
For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
The state lists an adverse action on this permit.
Own this daycare? Add your response to the state record
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
Application for enrollment did not include all required information.
Medical exam or health assessment record was not on file before or within 30 days after admission.
Emergency information did not name childs health care professional.
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
Corrected during the visit
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter.
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
Corrected during the visit
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
The state verified the correction on Aug 11, 2025
Children were not adequately supervised at all times.
The state verified the correction on Aug 11, 2025
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
The state verified the correction on Aug 11, 2025
Children were not adequately supervised at all times.
The state verified the correction on Aug 11, 2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
The state verified the correction on Jun 16, 2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.
The state verified the correction on Jun 16, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.
The state verified the correction on Jun 16, 2025
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
The state verified the correction on May 21, 2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.
The state verified the correction on Mar 26, 2025
Child was handled roughly.
The state verified the correction on Jan 27, 2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.
The state verified the correction on Jan 27, 2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.
The state verified the correction on Jan 14, 2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.
The state verified the correction on Oct 15, 2024
A safe indoor and outdoor environment was not provided for the children.
The state verified the correction on Oct 15, 2024
Children were not adequately supervised at all times.
The state verified the correction on Oct 15, 2024
Incident logs were not completed and maintained as required.
The state verified the correction on May 3, 2024
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
The state verified the correction on May 3, 2024
Children were not adequately supervised at all times.
The state verified the correction on May 3, 2024
Incident logs were not completed and maintained as required.
The state verified the correction on May 3, 2024
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
The state verified the correction on May 3, 2024
Children were not adequately supervised at all times.
The state verified the correction on May 3, 2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.
The state verified the correction on Nov 22, 2023
The depth of the loose surfacing was not based on critical height of the equipment.
The state verified the correction on Nov 22, 2023
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
The state verified the correction on Nov 22, 2023
Parent's medication authorization did not include required information.
Corrected during the visit
All equipment and furnishings were not in good repair.
The state verified the correction on Nov 22, 2023
All walls and ceilings including doors and windows were not kept clean and in good repair.
The state verified the correction on Dec 15, 2023
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.
The state verified the correction on Nov 22, 2023
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Concord, NC 28025 · infants to school-age · Home daycare: the provider shares the address with families
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Concord, NC 28025 · infants to school-age · Home daycare: the provider shares the address with families
Concord, NC 28025 · infants to school-age · Home daycare: the provider shares the address with families
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Concord, NC 28025 · infants to school-age · Home daycare: the provider shares the address with families
Concord, NC 28025 · infants to school-age · Home daycare: the provider shares the address with families
Concord, NC 28025 · infants to school-age · Home daycare: the provider shares the address with families
FAQ
Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.
The North Carolina Division of Child Development and Early Education lists the most recent visit on September 29, 2026, with 9 rules cited. It lists 22 visits in the last 3 years.
Yes. Inspectors cited 32 rules across 12 of 22 visits in the last 3 years; 25 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
162, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.
Yes. The state record says it accepts child care subsidies.
Monday to Friday, 6:30 AM to 6:00 PM. Holiday hours can differ.
It has not listed its tuition. Call (704) 786-4198 to ask.
(704) 786-4198.
1009 Union Street S, Concord, NC 28025. The nearest other daycare we list is New Beginnings Preschool, 0.5 miles away.