Skip to content
Child care center 

FirstStart Kids Academy

1009 Union Street S, Concord, NC 280253.5· 11 reviews
licensed capacity
162
open each week
5 days
a week, county median
$258

We are a directory, not the daycare. We cannot hold a spot, enroll a child or answer questions about care.

Own this daycare? Claim it
Licensed by the stateInspection record

About

About FirstStart Kids Academy

FirstStart Kids Academy is a licensed child care center in Concord, North Carolina. It is licensed by the state, for up to 162 children, serving infants, toddlers, preschoolers and school-age children.

It is open Monday to Friday, 6:30 AM to 6:00 PM.

The North Carolina Division of Child Development and Early Education made 22 visits in the last 3 years and cited 32 rules across 10 of them. The visit list, in the state's words, is below.

InfantsSchool-ageAccepts child care subsidy

Ages served: infants, toddlers, preschoolers and school-age children

From the state license
Ask when you call: rates, current openings, staff-to-child ratio and teacher qualifications.
Type
Child care center
Ages
Infants, toddlers, preschoolers and school-age children
Hours today
Closed today
Licensed capacity
162 children

Hours

Hours

Monday6:30 AM to 6:00 PM
Tuesday6:30 AM to 6:00 PM
Wednesday6:30 AM to 6:00 PM
Thursday6:30 AM to 6:00 PM
Friday6:30 AM to 6:00 PM
SaturdayNot listed
SundayTodayNot listed

Programs

Programs and care

AgesInfants, toddlers, preschoolers and school-age childrenFrom the state license
Child care subsidyAccepts state child care subsidiesFrom the state license
Licensed capacity162 childrenFrom the state license

Cost

Tuition and costs

FirstStart Kids Academy has not listed its tuition. For comparison, full-time infant care at a child care center in Cabarrus County has a median price of $258 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Cabarrus County medians, full time, per week

Infant

Center$258
Home daycare$174

Toddler

Center$204
Home daycare$146

Preschool

Center$172
Home daycare$136

School age

Center$99
Home daycare$117

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for FirstStart Kids Academy

License

Status
Licensed and operating
License type
Four Star Center License
Capacity
162 children
Ages
Infants, toddlers, preschoolers and school-age children
License number
#13000578
See the state's record

Summary

22 visits in the last 3 years · Last visit Sep 29, 2026: 9 rules cited

Rules cited on 12 of 22 visits · 32 rules in all · 25 corrected

  • Discipline and child guidance 7
  • Records and paperwork 6
  • Health, medication and illness 4
  • Staff training and qualifications 4
  • Building, equipment and play areas 4
  • Supervision and ratios 3
  • Transportation 1
  • Safe sleep 1
  • Food and nutrition 1
  • Safety and hazards 1

For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

The state lists an adverse action on this permit.

Own this daycare? Add your response to the state record

See all 22 visits
  1. Sep 29, 2026Inspection9 rules cited
    • Health, medication and illness

      Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.

    • Records and paperwork

      Application for enrollment did not include all required information.

    • Health, medication and illness

      Medical exam or health assessment record was not on file before or within 30 days after admission.

    • Records and paperwork

      Emergency information did not name childs health care professional.

    • Records and paperwork

      Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.

    • Transportation

      Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.

      Corrected during the visit

    • Staff training and qualifications

      Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter.

    • Safe sleep

      Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

      Corrected during the visit

    • Food and nutrition

      The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.

  2. Oct 7, 2025InspectionNo rules cited
  3. Aug 14, 2025InspectionNo rules cited
  4. Aug 6, 2025Inspection2 rules cited
    • Discipline and child guidance

      A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

      The state verified the correction on Aug 11, 2025

    • Supervision and ratios

      Children were not adequately supervised at all times.

      The state verified the correction on Aug 11, 2025

  5. Aug 6, 2025Inspection2 rules cited
    • Discipline and child guidance

      A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

      The state verified the correction on Aug 11, 2025

    • Supervision and ratios

      Children were not adequately supervised at all times.

      The state verified the correction on Aug 11, 2025

  6. Jul 15, 2025InspectionNo rules cited
  7. Jun 4, 2025Inspection3 rules cited
    • Staff training and qualifications

      The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

      The state verified the correction on Jun 16, 2025

    • Staff training and qualifications

      All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.

      The state verified the correction on Jun 16, 2025

    • Staff training and qualifications

      All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.

      The state verified the correction on Jun 16, 2025

  8. May 12, 2025InspectionNo rules cited
  9. May 8, 2025Inspection1 rule cited
    • Discipline and child guidance

      A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

      The state verified the correction on May 21, 2025

  10. Mar 24, 2025Inspection1 rule cited
    • Discipline and child guidance

      Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.

      The state verified the correction on Mar 26, 2025

Show 12 earlier visits
  1. Jan 23, 2025InspectionNo rules cited
  2. Jan 13, 2025Inspection2 rules cited
    • Discipline and child guidance

      Child was handled roughly.

      The state verified the correction on Jan 27, 2025

    • Discipline and child guidance

      Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.

      The state verified the correction on Jan 27, 2025

  3. Jan 8, 2025InspectionNo rules cited
  4. Jan 2, 2025Inspection1 rule cited
    • Discipline and child guidance

      Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.

      The state verified the correction on Jan 14, 2025

  5. Nov 7, 2024InspectionNo rules cited
  6. Oct 8, 2024InspectionNo rules cited
  7. Oct 1, 2024Inspection3 rules cited
    • Discipline and child guidance

      Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.

      The state verified the correction on Oct 15, 2024

    • Safety and hazards

      A safe indoor and outdoor environment was not provided for the children.

      The state verified the correction on Oct 15, 2024

    • Supervision and ratios

      Children were not adequately supervised at all times.

      The state verified the correction on Oct 15, 2024

  8. Apr 30, 2024InspectionNo rules cited
  9. Apr 22, 2024Inspection3 rules cited
    • Records and paperwork

      Incident logs were not completed and maintained as required.

      The state verified the correction on May 3, 2024

    • Health, medication and illness

      Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.

      The state verified the correction on May 3, 2024

    • Supervision and ratios

      Children were not adequately supervised at all times.

      The state verified the correction on May 3, 2024

  10. Apr 22, 2024Inspection3 rules cited
    • Records and paperwork

      Incident logs were not completed and maintained as required.

      The state verified the correction on May 3, 2024

    • Health, medication and illness

      Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.

      The state verified the correction on May 3, 2024

    • Supervision and ratios

      Children were not adequately supervised at all times.

      The state verified the correction on May 3, 2024

  11. Mar 7, 2024InspectionNo rules cited
  12. Nov 9, 2023Inspection7 rules cited
    • Records and paperwork

      The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.

      The state verified the correction on Nov 22, 2023

    • Building, equipment and play areas

      The depth of the loose surfacing was not based on critical height of the equipment.

      The state verified the correction on Nov 22, 2023

    • Records and paperwork

      Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

      The state verified the correction on Nov 22, 2023

    • Health, medication and illness

      Parent's medication authorization did not include required information.

      Corrected during the visit

    • Building, equipment and play areas

      All equipment and furnishings were not in good repair.

      The state verified the correction on Nov 22, 2023

    • Building, equipment and play areas

      All walls and ceilings including doors and windows were not kept clean and in good repair.

      The state verified the correction on Dec 15, 2023

    • Building, equipment and play areas

      For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.

      The state verified the correction on Nov 22, 2023

Copied from the North Carolina Division of Child Development and Early Education on October 4, 2026; the state's records start around Oct 2023. Rule wording, severity and dates are the state's.

Reviews

Parent reviews

No parent reviews yet

If your child goes or went here, your review helps other parents. We check every review against our review guidelines.

Your rating

Daycares near FirstStart Kids Academy

FAQ

Questions about FirstStart Kids Academy

Is FirstStart Kids Academy licensed?

Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.

When was FirstStart Kids Academy last inspected?

The North Carolina Division of Child Development and Early Education lists the most recent visit on September 29, 2026, with 9 rules cited. It lists 22 visits in the last 3 years.

Has FirstStart Kids Academy had rules cited by the state?

Yes. Inspectors cited 32 rules across 12 of 22 visits in the last 3 years; 25 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can FirstStart Kids Academy care for?

162, the licensed capacity on the state record. It is licensed to serve infants, toddlers, preschoolers and school-age children.

Does FirstStart Kids Academy accept child care subsidies?

Yes. The state record says it accepts child care subsidies.

What are FirstStart Kids Academy's hours?

Monday to Friday, 6:30 AM to 6:00 PM. Holiday hours can differ.

How much does FirstStart Kids Academy cost?

It has not listed its tuition. Call (704) 786-4198 to ask.

What is FirstStart Kids Academy's phone number?

(704) 786-4198.

Where is FirstStart Kids Academy?

1009 Union Street S, Concord, NC 28025. The nearest other daycare we list is New Beginnings Preschool, 0.5 miles away.

Sources: The North Carolina Division of Child Development and Early Education (license and visits) · U.S. Department of Labor, 2022 (county prices).