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Family Services Inc. At the Heights

1472 Felicity Lane, Winston-Salem, NC 27101
licensed capacity
90
a week, county median
$203

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Licensed by the stateInspection record

About

About Family Services Inc. At the Heights

Family Services Inc. At the Heights is a licensed child care center in Winston-Salem, North Carolina. It is licensed by the state, for up to 90 children, serving infants, toddlers and preschoolers.

The North Carolina Division of Child Development and Early Education made 9 visits in the last 3 years and cited 8 rules across 3 of them. The visit list, in the state's words, is below.

Infants

Ages served: infants, toddlers and preschoolers

From the state license
Ask when you call: rates, current openings, staff-to-child ratio, teacher qualifications and hours.
Type
Child care center
Ages
Infants, toddlers and preschoolers
Hours today
Not listed
Licensed capacity
90 children

Hours

Hours

Hours not listed. Call (336) 537-1943 to confirm.
Call to confirm

Programs

Programs and care

AgesInfants, toddlers and preschoolersFrom the state license
Licensed capacity90 childrenFrom the state license

Cost

Tuition and costs

Family Services Inc. At the Heights has not listed its tuition. For comparison, full-time infant care at a child care center in Forsyth County has a median price of $203 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.
Forsyth County medians, full time, per week

Infant

Center$203
Home daycare$188

Toddler

Center$169
Home daycare$164

Preschool

Center$150
Home daycare$148

School age

Center$81
Home daycare$87

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Family Services Inc. At the Heights

License

Status
Licensed and operating
License type
Five Star Center License
Capacity
90 children
Ages
Infants, toddlers and preschoolers
License number
#34001400
See the state's record

Summary

9 visits in the last 3 years · Last visit Aug 25, 2026: no rules cited

Rules cited on 3 of 9 visits · 8 rules in all · 8 corrected

  • Staff training and qualifications 3
  • Safety and hazards 1
  • Building, equipment and play areas 1
  • Safe sleep 1
  • Records and paperwork 1
  • Discipline and child guidance 1

For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

Own this daycare? Add your response to the state record

See all 9 visits
  1. Aug 25, 2026InspectionNo rules cited
  2. Mar 24, 2026InspectionNo rules cited
  3. Dec 2, 2025InspectionNo rules cited
  4. Apr 10, 2025Inspection2 rules cited
    • Safety and hazards

      All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

      Corrected during the visit

    • Building, equipment and play areas

      Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age.

      The state verified the correction on Apr 15, 2025

  5. Oct 29, 2024InspectionNo rules cited
  6. May 31, 2024InspectionNo rules cited
  7. May 8, 2024Inspection4 rules cited
    • Staff training and qualifications

      All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information.

      Corrected during the visit

    • Staff training and qualifications

      Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

      Corrected during the visit

    • Safe sleep

      The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

      Corrected during the visit

    • Records and paperwork

      A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.

      Corrected during the visit

  8. Jan 31, 2024InspectionNo rules cited
  9. Dec 13, 2023Inspection2 rules cited
    • Staff training and qualifications

      New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

      The state verified the correction on Dec 19, 2023

    • Discipline and child guidance

      When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.

      The state verified the correction on Dec 19, 2023

Copied from the North Carolina Division of Child Development and Early Education on October 4, 2026; the state's records start around Oct 2023. Rule wording, severity and dates are the state's.

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FAQ

Questions about Family Services Inc. At the Heights

Is Family Services Inc. At the Heights licensed?

Yes. The North Carolina Division of Child Development and Early Education lists it as licensed and operating.

When was Family Services Inc. At the Heights last inspected?

The North Carolina Division of Child Development and Early Education lists the most recent visit on August 25, 2026, with no rules cited. It lists 9 visits in the last 3 years.

Has Family Services Inc. At the Heights had rules cited by the state?

Yes. Inspectors cited 8 rules across 3 of 9 visits in the last 3 years; 8 show a correction in the state record. For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

How many children can Family Services Inc. At the Heights care for?

90, the licensed capacity on the state record. It is licensed to serve infants, toddlers and preschoolers.

Does Family Services Inc. At the Heights accept child care subsidies?

The state record does not list it as accepting subsidies. Ask the provider directly.

What are Family Services Inc. At the Heights' hours?

Its hours are not listed. Call (336) 537-1943 to confirm.

How much does Family Services Inc. At the Heights cost?

It has not listed its tuition. Call (336) 537-1943 to ask.

What is Family Services Inc. At the Heights' phone number?

(336) 537-1943.

Where is Family Services Inc. At the Heights?

1472 Felicity Lane, Winston-Salem, NC 27101.

Sources: The North Carolina Division of Child Development and Early Education (license and visits) · U.S. Department of Labor, 2022 (county prices).