Creative Critters Learning Center V

8VAC20-780-340-F Complaint related: Yes

“Complaint related: Children under 10 years of age always shall be within actual sight and sound supervision of staff except that staff need only be able to hear a child who is using the restroom. 1. On 08/27/2026, Child #1 (9 years old), was left unsupervised on the playground for approximately 10-20 minutes. Staff #1 and the remainder of the class exited the playground and entered back into the building. Child #1 was found by Staff #3. 2. Staff #1 had inaccurately checked Child #1 out for the day during Face to name headcount prior to going inside to await parent pick up. Staff #1 did not ensure with other assisting staff that Child #1 had been picked up by parent prior to marking the child gone for the day.”

8VAC20-780-340-A Complaint related: Yes

“Complaint Related: When staff are supervising children, they shall always ensure their care, protection, and guidance. On 8/27/2026, Child #1 (9 years old) was left unsupervised on the playground. Child #1 had fallen asleep un the tunnel of a piece of playground equipment. Child #1 was left unsupervised for approximately 10-20 minutes while the remainder of the class and Staff #1 returned back to the building. Staff #3 found Child #1 wandering back towards the center building. Outside temperatures on 8/27/2026 reached a high of 87?F.”

8VAC20-780-530-A

“At least one staff in each classroom or area where children are present shall have current certification in both CPR and first aid. Staff #3 was alone with a group of four, two-year-old children and was not certified in CPR or first aid.”

8VAC20-780-270-A

“Repeat Violation/Systemic Deficiency: The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. 1. Classroom 2 and Classroom 3 had window sills with chipping, peeling, and bubbling paint at child level throughout the classrooms. 2. During inspection on 9/3/2026, a teacher was observed to have lost their footing and their foot fell through rotting wood on the back playground steps. The back steps appeared to have several old pieces of wood and exposed rusted nails throughout the step area. These specific steps are regularly used by all age groups of children to enter and exit the playground area.”

8VAC20-780-260-A

“The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The center did not provide an annual fire inspection report for 2025 or 2026.”

8VAC20-780-240-B

“Repeat Violation: Staff shall complete orientation training in subsection C of this section prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities. 1. Staff #4 and Staff #6 did not have a completed orientation training (not signed or dated)prior to working with children.”

8VAC20-780-240-A

“Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. Staff #5, who has been employed for more than 6 months, did not complete the Birth to Five preservice training. Staff #5 completed the school age training more than 90 days after hire date.”

8VAC20-780-190-A-4

“Program directors shall be at least 21 years of age and shall meet one of the following: a one-year early childhood certificate, a Child Development Associate certification, or a Montessori certification. Staff #4 was identified as the Program Director. Staff #4 has a graduate degree in a non-child related field and two years of programmatic experience but does not have a one-year early childhood certificate, a Child Development Associate certification, or a Montessori certification.”

8VAC20-780-70

“Staff records shall be kept for each staff person that includes all required information. 1. Staff #3, who has been working at the center for approximately 3 weeks, did not have documentation to demonstrate that the individual possesses the education or certification as required. 2. Staff #5, who has been working at the center for more than 6 months, did not have a second completed reference check on file; two references are required prior to employment. 3. Staff #6, who has been working at the center for approximately 6 weeks, did not have any completed reference checks on file; two references are required prior to employment..”

8VAC20-780-160-A

“Repeat Violation: The center is required to obtain documentation of a negative tuberculosis (TB) screening at the time of employment and prior to coming into contact with children. 1. Staff #2 is currently working and has a TB screening that was dated 3 days after their first day of employment. 2. Staff #3 is currently working and has a TB screening that was dated 5 days after their first day of employment. 3. Staff #3 is currently working and has been employed for approximately 6 weeks, did not have documentation of a TB screening.”

22.1-289.035-B-4

“Systemic Deficiency: The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #3, employed for approximately 3 weeks, did not have documentation of requesting a central registry check or sex offender registry check from a different state.”

22.1-289.035-B-3

“Systemic Deficiency/Repeat Violation: The center must request a search of the central registry prior to the employee's first day of employment. 1. Staff #3, who had been employed for approximately 3 weeks, had a central registry search requested 23 days after first day of employment. No results were found in the staff file. 2. Staff #4, who had been employed for approximately 2 weeks, had a central registry search requested 9 days after first day of employment. No results were found in the staff file.”

22.1-289.035-B-1

“Systemic Deficiency: The center is required to obtain a completed sworn statement prior to the employee's first day of employment. 1. The sworn statement for Staff #2, who is currently working, was dated one day after their first day of employment. 2. The sworn statement for Staff #3, who is currently working, was dated 4 days after their first day of employment. 3. The sworn statement for Staff #6, who is currently working, did not have a date with the signature to verify completion date.”

8VAC20-780-420-E-3

“Staff shall request at least annually parent confirmation that the required information in the child's record is up to date. Up-to-date information is required to be requested from the parent for each child's record at least annually. The information in the records of Child #2, Child #4, and Child #5 had not been updated in over 12 months.”

8VAC20-780-340-F Complaint related: Yes

“Complaint related: Children under 10 years of age always shall be within actual sight and sound supervision of staff except that staff need only be able to hear a child who is using the restroom. 1. On 08/27/2026, Child #1 (9 years old), was left unsupervised on the playground for approximately 10-20 minutes. Staff #1 and the remainder of the class exited the playground and entered back into the building. Child #1 was found by Staff #3. 2. Staff #1 had inaccurately checked Child #1 out for the day during Face to name headcount prior to going inside to await parent pick up. Staff #1 did not ensure with other assisting staff that Child #1 had been picked up by parent prior to marking the child gone for the day.”

8VAC20-780-340-A Complaint related: Yes

“Complaint Related: When staff are supervising children, they shall always ensure their care, protection, and guidance. On 8/27/2026, Child #1 (9 years old) was left unsupervised on the playground. Child #1 had fallen asleep un the tunnel of a piece of playground equipment. Child #1 was left unsupervised for approximately 10-20 minutes while the remainder of the class and Staff #1 returned back to the building. Staff #3 found Child #1 wandering back towards the center building. Outside temperatures on 8/27/2026 reached a high of 87?F.”

8VAC20-780-530-A

“At least one staff in each classroom or area where children are present shall have current certification in both CPR and first aid. Staff #3 was alone with a group of four, two-year-old children and was not certified in CPR or first aid.”

8VAC20-780-270-A

“Repeat Violation/Systemic Deficiency: The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. 1. Classroom 2 and Classroom 3 had window sills with chipping, peeling, and bubbling paint at child level throughout the classrooms. 2. During inspection on 9/3/2026, a teacher was observed to have lost their footing and their foot fell through rotting wood on the back playground steps. The back steps appeared to have several old pieces of wood and exposed rusted nails throughout the step area. These specific steps are regularly used by all age groups of children to enter and exit the playground area.”

8VAC20-780-260-A

“The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The center did not provide an annual fire inspection report for 2025 or 2026.”

8VAC20-780-240-B

“Repeat Violation: Staff shall complete orientation training in subsection C of this section prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities. 1. Staff #4 and Staff #6 did not have a completed orientation training (not signed or dated)prior to working with children.”

8VAC20-780-240-A

“Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. Staff #5, who has been employed for more than 6 months, did not complete the Birth to Five preservice training. Staff #5 completed the school age training more than 90 days after hire date.”

8VAC20-780-190-A-4

“Program directors shall be at least 21 years of age and shall meet one of the following: a one-year early childhood certificate, a Child Development Associate certification, or a Montessori certification. Staff #4 was identified as the Program Director. Staff #4 has a graduate degree in a non-child related field and two years of programmatic experience but does not have a one-year early childhood certificate, a Child Development Associate certification, or a Montessori certification.”

8VAC20-780-70

“Staff records shall be kept for each staff person that includes all required information. 1. Staff #3, who has been working at the center for approximately 3 weeks, did not have documentation to demonstrate that the individual possesses the education or certification as required. 2. Staff #5, who has been working at the center for more than 6 months, did not have a second completed reference check on file; two references are required prior to employment. 3. Staff #6, who has been working at the center for approximately 6 weeks, did not have any completed reference checks on file; two references are required prior to employment..”

8VAC20-780-160-A

“Repeat Violation: The center is required to obtain documentation of a negative tuberculosis (TB) screening at the time of employment and prior to coming into contact with children. 1. Staff #2 is currently working and has a TB screening that was dated 3 days after their first day of employment. 2. Staff #3 is currently working and has a TB screening that was dated 5 days after their first day of employment. 3. Staff #3 is currently working and has been employed for approximately 6 weeks, did not have documentation of a TB screening.”

22.1-289.035-B-4

“Systemic Deficiency: The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #3, employed for approximately 3 weeks, did not have documentation of requesting a central registry check or sex offender registry check from a different state.”

22.1-289.035-B-3

“Systemic Deficiency/Repeat Violation: The center must request a search of the central registry prior to the employee's first day of employment. 1. Staff #3, who had been employed for approximately 3 weeks, had a central registry search requested 23 days after first day of employment. No results were found in the staff file. 2. Staff #4, who had been employed for approximately 2 weeks, had a central registry search requested 9 days after first day of employment. No results were found in the staff file.”

22.1-289.035-B-1

“Systemic Deficiency: The center is required to obtain a completed sworn statement prior to the employee's first day of employment. 1. The sworn statement for Staff #2, who is currently working, was dated one day after their first day of employment. 2. The sworn statement for Staff #3, who is currently working, was dated 4 days after their first day of employment. 3. The sworn statement for Staff #6, who is currently working, did not have a date with the signature to verify completion date.”

8VAC20-780-420-E-3

“Staff shall request at least annually parent confirmation that the required information in the child's record is up to date. Up-to-date information is required to be requested from the parent for each child's record at least annually. The information in the records of Child #2, Child #4, and Child #5 had not been updated in over 12 months.”

8VAC20-780-240-B

“Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of assuming job responsibilities. Staff #3, who has been employed for more than 9 months, did not have a signed and completed orientation document within the first seven days of hire. On 6/11/2026, Staff #3 was observed working alone with children.”

8VAC20-780-340-F

“Children under 10 years of age always shall be within actual sight and sound supervision of staff. During the inspection, a total of 12 four and five year old children were unsupervised on several occasions during nap time. Staff #4 was observed leaving the classroom to clean the hall bathroom and to dump mop water in another room.”

22.1-289.035-B-3

“The center must request a search of the central registry prior to hire. A provisionally hired staff shall be supervised at all times by a staff person who has a complete satisfactory background check. Staff #4, who has been employed for less than a week, did not have the results of the Central Registry and was left alone with children during inspection. Staff #4's Central Registry search was submitted prior to hire.”

8VAC20-780-270-A

“Repeat Violation: The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. Classroom #2, Classroom #3, and Classroom #4 had several windows with chipping and peeling paint throughout the classrooms.”

8VAC20-780-270-A Complaint related: Yes

“The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The center had a non-operable shed that had exposed rusty nails and splintered wood within the playground area that school age children played.”

8VAC20-780-400-B

“Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. On 5/2/2025, Staff #1 was found to have inappropriately redirected a Child #1 by calling the child a liar and reprimanding Child #1 for breaking a toy in a way that was not constructive in nature.”

8VAC20-780-270-A Complaint related: Yes

“The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The center had a non-operable shed that had exposed rusty nails and splintered wood within the playground area that school age children played.”

8VAC20-780-400-B

“Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. On 5/2/2025, Staff #1 was found to have inappropriately redirected a Child #1 by calling the child a liar and reprimanding Child #1 for breaking a toy in a way that was not constructive in nature.”

8VAC20-780-130-E

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Child #2, who has been attending for more than 18 months, was overdue for updated immunizations by more than one month.”

8VAC20-780-160-A

“Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with the children. The screening for Staff #5 was completed one week after hire.”

8VAC20-780-130-A

“The center shall obtain documentation of immunizations by a child's first day of attendance. Child #1 immunizations were dated more than 21 days after first day of attendance.”