Christopher Early Learning Center

OCCL Standards Complaint (Substantiated)

“: On August 31, 2026, OCCL received a complaint regarding allegations of improper behavior supports and failing to have and follow a policy stating parents or guardians visits and monitoring of the program are welcomed and permitted without prior approval. An investigation was conducted on September 3, 2026. This complaint is substantiated for failing to follow a policy stating parents' or guardians' visits and monitoring of the program are welcomed and permitted without prior approval. Staff #1 told a parent the rule is to inform the center first before they can visit. There is no evidence to substantiate this complaint for improper behavior supports. Staff #1 stated Administrator #1 only comes into their classroom when help is requested with behaviors, and no improper behavior supports have been observed. Additional concerns noted at the visit were the combining of the Maranatha Academy children and the child care children and the absence of attendance record documentation for the children and staff present at the time of the visit.”

63U Administration of Medication

“Ensure administration of medication record is completed. Send MAR form for Child #14”

Correction date in the state record: Feb 20, 2026

40U Child Files

“Ensure child files are complete. Dates and hours attending needed for Child #1,2,3,8,16 *send all dates attending and hours attending for all children enrolled”

Correction date in the state record: Feb 19, 2026

30U Personnel Files

“Ensure staff members have complete service letters or two additional references.”

Correction date in the state record: Feb 19, 2026

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received multiple complaints on six separate dates in December regarding a lack of supervision, classrooms out of ratio, not following a schedule, not restricting use of electronics, bribing children with gift cards, not providing developmentally appropriate activities, not using respectful communication, not following the center s posted menu, not following required meal pattern requirements, improper transportation, not allowing access to the facility, failure to report abuse or neglect, and falsifying attendance records. On December 8, 2025, December 17, 2025, and December 22, 2025, unannounced complaint investigations were conducted. Based on the results of the investigation, this complaint is substantiated because attendance documents from the weeks of December 1, 2025, and December 15, 2025, show several instances where both staff and children are not being signed in and out of the classrooms. At the time of the visits, children were observed engaging in unstructured and unsafe behavior, including running throughout the classroom without supervision, and one child sustained a head injury, and an accident injury report was not completed and the parent or guardian was not immediately notified. Staff #1 described the classroom environment as out of control, corroborating concerns regarding failure to provide developmentally appropriate educational activities. Staff #1 reported children play on tablets and phones for extended periods, and that Child #2 and Child #3 are bribed with Roblox gift cards to allow prolonged device use. OCCL observed Child #2 and Child #3 using tablets not related to educational uses. It was also observed by OCCL that children were not provided with developmentally appropriate activities, and they were not being engaged by classroom staff. On multiple visits, the food served did not match the posted menu, and menu changes were not documented. Open and improperly labeled food was also observed in the kitchen. Transportation and off-site supervision concerns were substantiated when Staff #1 took Child #4 off-site during her lunch break to run an errand. Administrator #1 provided inaccurate and inconsistent information to OCCL. Administrator #1 reported Child #1 did not attend the child care center and was homeschooled; however, attendance records show Child #1 signed into the center on multiple dates. Purchase of Care (POC) representatives reported that Administrator #1 submitted claims for at least one child who should not have been receiving funds. Administrator #1 also reported Staff #2 was present and working in a classroom; however, Staff #2 was not signed into the center, and Staff #1 stated Staff #2 was not functioning as a classroom staff member. Administrator #1 further denied Staff #2 brought children from her Family Child Care Home to the center, despite Staff #1 and the Reporter stating these children were present and not signed in on the attendance records.”

40U Child Files

“Ensure child files are complete. Child # 5, 7 need immunization record and blood lead results OR notarized exemption letters”

Correction date in the state record: Feb 7, 2025

30U Personnel Files

“All staff files must be complete. Send the 7-hour health and safety training for one staff member.”

Correction date in the state record: Feb 9, 2024

OCCL Standards Complaint (Substantiated)

“On August 22, 2023, and August 30, 2023, two complaints regarding improper discipline were called into the Child Abuse and Neglect Line and accepted for investigation by the Institutional Abuse Unit (IAU) and the Office of Child Care Licensing (OCCL). An unannounced visit was conducted by OCCL and IAU on August 30, 2023. This complaint is substantiated for improper discipline because four out of five school-age children who were interviewed stated they had either been hit or had seen other children hit by Staff #1. The children all stated Staff #1 uses a ruler, which was found in the location disclosed by the children.”