Chesterbrook Academy #807

8VAC20-780-340-A Complaint related: Yes

“Based on staff interviews and documentation, the staff supervising children did not ensure their care, protection, and guidance. Evidence: 1. On May 4, 2023 and May 5, 2023, Child #1 (five-year-old) by the arm who had a wetting accident. Staff #1 acknowledged that she rough handled children in the classroom and she was frustrated because Child #1 who had a wetting accident?. 2. Staff #1 grabbed a karate belt out of Child #2 (three-year-old) hands and then grabbed the child by the upper arm to forcefully sit the child on the carpet. 3. Staff #2 hit Child #1 on the hand when Staff #3 was shaking the child’s hand. 4. Staff #2 grabbed Child #3 and Child #4 by the upper arms to forcefully sit them in a chair after an equipment fell in the classroom. Staff #2 hit two children in the back of the head. 5. On June 9, 2023, while conducting a follow-up on-site visit to the complaint, Staff #1 and Staff #3 were directly supervision children in the Pre-K classroom. There were concerns of staff providing care and protection of children with an ongoing complaint investigation.”

8VAC20-780-40-E Complaint related: Yes

“Based on review of records and video camera footage, the center did not ensure that the center’s activities and services and facilities were maintained in compliance with required by standards. Evidence: 1. Staff #1 and Staff #2 did not follow the center’s policies and procedures on forbidden actions. Staff #1 grabbed Child #1 by the upper arm after the Child #1 had a wetting accident. Staff #1 took Child #1 to a corner of the classroom located by the bathroom and Child #1 was in the corner area of the classroom for approximately 10 minutes, isolated from other children. 2. Staff #3 and #4 were in the classroom with staff who rough handled children and did not report the concerns to administration per policy.”

8VAC20-780-410-1 Complaint related: Yes

“Based on interviews and video camera footage, the center did not ensure that staff followed with the programs forbidden actions. Evidence: 1. Staff #1 acknowledged that she rough handled children in the classroom and she was frustrated because Child #1 who had a wetting accident?. Staff #1 grabbed a karate belt out of Child #2 (three-year-old) hands and then grabbed the child by the upper arm to forcefully sit the child on the carpet. 2. Staff #2 hit Child #1 on the hand when Staff #3 was shaking the child’s hand. 3. Staff #2 grabbed Child #3 and Child #4 by the upper arms to forcefully sit them in a chair after an equipment fell in the classroom. 4. Staff #2 hit two children in the back of the head.”

8VAC20-780-340-A Complaint related: Yes

“Based on interviews, documentation and video recordings, the center did not ensure that when staff were supervising children, they always ensure their care, protection, and guidance. Evidence: 1.Child A (3-month-old) date of enrollment 4/24/2023 was on lying face down on a bobby pillow. 2. Child A did not have documentation in the classroom or in child’s record that Child A was able to turn themselves over. 3.Child A had active movements with legs kicking while on the bobby pillow. Child A legs movements stopped, and Child A feel asleep on the bobby pillow face down. It was undetermined how long Child A was asleep.”

8VAC20-780-40-E Complaint related: Yes

“Based on staff interviews and documents, the staff did not follow the operational responsibilities of the licensee by ensuring that the center's activities, services, and facilities are maintained in compliance with these standards, the center's own policies and procedures that are required by these standards, and the terms of the current license issued by the department. Evidence: 1. On April 24, 2023, Staff #1 did not follow center’s infant safe sleep policy. 2. The center’s safe sleep policy requires that staff use infants will always be placed on their backs to sleep, unless medial documentation is present in the file sating otherwise. 3. The center’s safe sleep policy requires that infants will be moved to their beds if they fall asleep in a swing or bouncy seat, or any other area besides an infant crib. 4. Child A (3-month-old) was observed asleep on a bobby pillow face down.”

8VAC20-780-350-B-4 Complaint related: Yes

“Based on staff interviews and a review of attendance records, it was determined that one class of 4 year old's operated beyond the allowable staff:child ratio of 1:10. Evidence: On 4/24/2023 the PK2 class operated beyond the allowable ratio of 1 staff:10 children. Between 8:30am and 10:00am, there were 2 staff providing care to 32 children.”

22.1-289.035-B-4

“Based on staff records review, 3 out of 5 records, the staff did not authorize the center to obtain a copy of the results of a central registry check from any state in which the applicant has staff has resided in the preceding five years. Evidence: 1. Staff #2 (date of employment 4/11/2022) lived in Maryland (MD) and Virginia (VA) within the last 5 years. The results of a central registry check were not obtained from MD and VA. 2. Staff #4 (date of employment 12/08/2022) lived in Virginia (VA) within the last five years. The results of a central registry check were not obtained from VA. 3. Staff # 5 (date of employment 10/12/2022) lived in Virginia (VA) within the last five years. The results of a central registry check were not obtained from VA.”

8VAC20-780-210-A

“Based on staff records review, 2 out 5 records, the center did not obtain documentation that program leaders shall be at least 18 years of age, have fulfilled a high school program completion or the equivalent. Evidence: 1. Staff #1 and #2 did not not have documentation in record available of review of having fulfilled a high school program completion or the equivalent.”

8VAC20-780-160-A

“Based on staff records review, 1 out 5 records, the center did not obtain for each staff member and individual from an independent contractor shall submit documentation of a negative tuberculosis screening. Evidence: 1. Staff #4 (date of employment 12/08/20202) did not have documentation of tuberculosis screening at the time of employment and prior to coming into contact with children.”

22.1-289.035-B-4

“Based on staff records review, 3 out of 5 records, the staff did not authorize the center to obtain a copy of the results of a central registry check from any state in which the applicant has staff has resided in the preceding five years. Evidence: 1. Staff #2 (date of employment 4/11/2022) lived in Maryland (MD) and Virginia (VA) within the last 5 years. The results of a central registry check were not obtained from MD and VA. 2. Staff #4 (date of employment 12/08/2022) lived in Virginia (VA) within the last five years. The results of a central registry check were not obtained from VA. 3. Staff # 5 (date of employment 10/12/2022) lived in Virginia (VA) within the last five years. The results of a central registry check were not obtained from VA.”

8VAC20-780-210-A

“Based on staff records review, 2 out 5 records, the center did not obtain documentation that program leaders shall be at least 18 years of age, have fulfilled a high school program completion or the equivalent. Evidence: 1. Staff #1 and #2 did not not have documentation in record available of review of having fulfilled a high school program completion or the equivalent.”

8VAC20-780-160-A

“Based on staff records review, 1 out 5 records, the center did not obtain for each staff member and individual from an independent contractor shall submit documentation of a negative tuberculosis screening. Evidence: 1. Staff #4 (date of employment 12/08/20202) did not have documentation of tuberculosis screening at the time of employment and prior to coming into contact with children.”

22.1-289.035-B-4

“Based on staff records review, 3 out of 5 records, the staff did not authorize the center to obtain a copy of the results of a central registry check from any state in which the applicant has staff has resided in the preceding five years. Evidence: 1. Staff #2 (date of employment 4/11/2022) lived in Maryland (MD) and Virginia (VA) within the last 5 years. The results of a central registry check were not obtained from MD and VA. 2. Staff #4 (date of employment 12/08/2022) lived in Virginia (VA) within the last five years. The results of a central registry check were not obtained from VA. 3. Staff # 5 (date of employment 10/12/2022) lived in Virginia (VA) within the last five years. The results of a central registry check were not obtained from VA.”

8VAC20-780-210-A

“Based on staff records review, 2 out 5 records, the center did not obtain documentation that program leaders shall be at least 18 years of age, have fulfilled a high school program completion or the equivalent. Evidence: 1. Staff #1 and #2 did not not have documentation in record available of review of having fulfilled a high school program completion or the equivalent.”

8VAC20-780-160-A

“Based on staff records review, 1 out 5 records, the center did not obtain for each staff member and individual from an independent contractor shall submit documentation of a negative tuberculosis screening. Evidence: 1. Staff #4 (date of employment 12/08/20202) did not have documentation of tuberculosis screening at the time of employment and prior to coming into contact with children.”

8VAC20-780-350-B-4

“Based on staff statements and a review of the attendance record for 10/27/2022, staff to child ratios were not maintained in one class. Evidence: 1.The ratio requirement for the Intermediate Class is 1 staff to 10 children. 2.On 10/27/2022, Staff #1 left the Intermediate Class which left Staff #3 alone with a total of 15 children.”

8VAC20-780-420-B

“Based on staff interviews, staff failed to promptly inform parents of persistent behavioral problems for one child. Evidence: 1.According to administration, Staff #1 and #2, Child #1 routinely exhibits behavioral problems. Staff #1 stated that ?[Child #1] doesn?t ever listen? and that Child #1 exhibits behavioral issues daily. 2.Staff #1 stated ?We have told the previous director about [Child #1] all the time and nothing was done. 3.In reviewing the child’s record and the Center’s electronic method of communicating, one message dated 10/04/2022 to Child #1?s parents was found regarding the child’s disruption at naptime. 4.No other documentation was found that staff had informed the parents of Child #1?s persistent behaviors.”

8VAC20-780-400-B

“Based on staff statements and review of the Center’s own video recording system, staff failed to provide behavioral guidance to a child which was constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. Evidence: 1. On 10/27/2022, the center’s video recording system recorded Staff #1 removing Child #1(4 years) from the Intermediate Classroom and taking Child #1 to the PreK Classroom. 2. Staff #1 stated that Child #1 had thrown his lunch on the floor of the classroom and would not pick the food up. 3. Staff #1 stated ?[Child #1] doesn?t listen to me. I needed a minute. I was frustrated. I held his wrist and walked [Child #1] to the Pre K class.? 4. Once Child #1 was in the Pre K class, the center’s video recording system recorded Staff #2 moving Child #1 by lifting the child off the ground. Staff #2 was observed lifting Child #1 by placing their forearms under the child’s armpits and moving him to a carpeted area of the class. 5. Staff #2 stated ?I picked [Child #1] up in the heat of the moment.? Staff #2 stated that Child #1 was screaming loudly the whole time the child was in the room. 6. The video recording showed Staff #2 lead Child #1 to the bathroom. According to Staff #2 ?I took [Child #1} to the bathroom so they could calm down. Staff #2 stated, ?I bent down to talk to [Child #1]. Staff #2 stated while doing so, Child #1 kicked them. Staff #2 stated they became frustrated and left the bathroom by closing the bathroom door leaving Child #1 alone.”

8VAC20-780-400-C

“Based on staff statements and the Center’s own video recording, a child was not within sight of a staff member while placed in time out. Evidence: 1.Staff #2 was observed taking Child #1 to the bathroom to provide behavioral guidance. 2.Staff #2 was observed leaving the bathroom and was recorded closing both the bottom and top half of the door, leaving Child #1 alone for approximately 13 seconds. 3.According to Staff #4, they overheard a child screaming from the hallway and adjoining classroom. The center’s video recording showed Staff #4 entering the PreK classroom, opening the bathroom door and finding Child #1. 4.Staff #2 stated ?It was unacceptable and I wouldn?t appreciate it done to my child. There was no specific length of time that I had planned to leave [Child #1] in there.? Staff #2 stated that ?I just needed a minute because [Child #1] kicked me.?”

8VAC20-780-560-M Complaint related: No

“Based on observations it was determined that children were allowed to walk around while eating and drinking. Evidence: The two year old children in the Beginner B classroom were observed walking around while eating snack and drinking from their water bottles.”

8VAC20-780-350-Q Complaint related: Yes

“Based on staff interviews it was determined that the children have been repeatedly reassigned to classrooms other than their own, in an effort to meet required staff:child ratios. Evidence: Multiple staff reported to the Inspector that routinely throughout the past 7 - 10 days children have been moved from their assigned classroom to another classroom in and effort to try and meet staff:child ratios.”

8VAC20-780-340-F

“Based on staff interviews, a review of classroom video footage, and staff written statements it was determined that on 8/18/2022 Child A (age 3) was left in the Intermediates classroom beyond the sight and sound supervision of staff members for approximately 2 minutes. Evidence: At the time of this incident, there were 22 children in care with three staff members. Staff 1 was conducting head counts to transition children to the playground, Staff 2 was on the playground, and Staff 3 was assisting with the classroom transition process. At approximately 10:54 Staff 1 is seen on video completing a name-to-face roll call. As each child's name is announced, the child is seen walking to the playground door then exiting the classroom. At approximately 10:56 Staff 1 appears to call the name of Child A, however the child did not proceed to the playground. Instead, Child A went to the sink in the corner of the classroom. At the same time, Staff 1 is seen completing the name-to-face roll call process, closing the classroom door, and proceeding outside with the children. At this time, the video shows Child A walking around the classroom alone and beyond sight and sound supervision of staff members. Roughly 2 minutes later, at approximately 10:58, Child A is viewed opening the playground door and exiting the classroom. Through staff interviews and written statements, it was determined that of the three staff present at the time, none were aware that Child A remained in the classroom beyond sight and sound supervision. They were not aware that the child was alone in the classroom until the child opened the playground door and proceeded outside.”

8VAC20-780-350-B-4 Complaint related: No

“Based on staff interviews and a review of attendance records, it was determined that one class of 4 year olds operated beyond the allowable staff:child ratio of 1:10. Evidence: On 6/21/2022 the PK1 class operated beyond the allowable ratio of 1 staff:10 children. Between 8:30am and 9:00am, staff person A stepped out of the classroom approximately 3 times leaving staff person B with more than 10 children. Staff person A stepped out for approximately 4-5 minutes each time.”

8VAC20-780-350-B-4 Complaint related: No

“Based on staff interviews and a review of attendance records, it was determined that one class of 4 year olds operated beyond the allowable staff:child ratio of 1:10. Evidence: On 6/21/2022 the PK1 class operated beyond the allowable ratio of 1 staff:10 children. Between 8:30am and 9:00am, staff person A stepped out of the classroom approximately 3 times leaving staff person B with more than 10 children. Staff person A stepped out for approximately 4-5 minutes each time.”

63.2-1509-A

“Based on staff interviews and photographic evidence, it was determined that a person employed in a child day program who had reason to suspect that a child was an abused child, did not report the matter immediately to the local department of the county wherein the abuse is believed to have occurred or to the Department's toll-free child abuse and neglect hotline. Evidence: 1 - On 12/31/2021 Staff A received email notification that while in care on 12/30/2021, Child 1 (age 2) obtained injuries to the left arm including a scratch that broke the skin and a dark mark next to the scratch. The email included two pictures of the child's injuries showing the broken skin and the dark mark. The email also included statements noting that the child indicated the marks were the result of a physical interaction with Staff B. As a mandated reporter, Staff A was required to immediately report this information to Child Protective Services. 2 - During interviews with Staff A, it was determined that they failed to report the incident of suspected child abuse to Child Protective Services.”

8VAC20-780-550-P

“Based on staff interviews, it was determined the center did not maintain written record of a child's serious or minor injuries in which entries were made the day of occurrence. Evidence: On 12/30/2021 Child 1 (age 2) was injured while in care at the center. On this day, the child received a scratch on the left arm which broke the skin, and a dark mark next to the scratch caused from being grabbed by the arm. These injuries were reported to Staff A on 12/31/2021 but written record of the injuries was not completed or maintained.”

8VAC20-780-340-A

“Based on staff interviews and photographic evidence, it was determined that when staff were supervising children they did not always ensure their care, protection, and guidance. Evidence: 1 - On 12/30/2021 Staff B grabbed Child 1 (age 2) by the left arm after telling the child to stop making a mess at the sink. When the child did not stop playing in the water, Staff B attempted to move the child away from the sink by grabbing the child's left arm. In doing so, Staff B left a scratch on the child's left arm that broke the skin and also left a dark mark next to the scratch. 2 - During interviews with Staff C it was determined that after being grabbed, Child 1 (age 2) was observed crying.”

8VAC20-780-410-1

“Based on staff interviews and photographic evidence, it was determined that one staff person engaged in the forbidden action of roughly handling a child as punishment. Evidence: 1 - On 12/30/2021 Child 1 (age 2) received injuries to the left arm while in care. Pictures of the injuries show a scratch that broke the skin and a dark mark next to the scratch. Both injuries were caused when Staff B grabbed the child by the arm. 2 - During interviews, Staff B acknowledged that these marks were caused when they "grabbed the child by the wrist with one hand" and "probably because they have very long fingernails." Staff B also acknowledged that this incident took place because the child had made a mess while playing in the water at the sink and did not stop when told to do so. 3 - During interviews with Staff C, it was further determined that Child 1 (age 2) was observed crying after receiving the injuries.”

8VAC20-780-400-B

“Based on staff interviews, it was determined that behavioral guidance was not constructive in nature, was not age and stage appropriate, and was not intended to redirect children to appropriate behavior. Evidence: On 12/30/2021 Staff B grabbed the left arm of Child 1 (age 2) after the child did not stop playing in the water at the sink. In grabbing the child by the arm, Staff B left a scratch mark that broke the skin and a dark mark next to the scratch.”

8VAC20-780-40-E

“Based on staff interviews and a review of administrative documents, it was determined that the center's activities were not maintained in compliance with the center's own policies and procedures that are required by these standards, and the terms of the current license issued by the department. Evidence: 1 - The center has a written policy which defines that staff are mandated reporters and that "child abuse must be reported when one is a legally mandated reporter." The written policy further specifies that "reports must be made within 24 hours of incident or reasonable suspicion." 2 - On 12/31/2021 Staff A received email notification that Child 1 (age 2) was injured while in care on 12/30/2021. The email included pictures showing a scratch with broken skin and a dark mark next to the scratch on the child's left arm. The email also stated that the child indicated the marks were caused by Staff B. 3 - Upon receiving the email notification, Staff A did not follow the center's policies requiring them to report the information to Child Protective Services. 4 - The center's written behavioral guidance policy states that "children learn best when they are comfortable and safe....actions which disrupt or undermine this positive environment are prohibited." The policy further details examples of prohibited actions, including "any type of abuse of children." 5 - On 12/30/2021 Staff B did not follow the center's behavioral guidance policy when they grabbed Child 1 (age 2) by the left arm to move the child away from the sink after telling the child to quit playing with the water. Staff B scratched Child 1 (age 2) on the left arm leaving broken skin and a dark mark next to the scratch. 6 - Staff A and Staff B signed the center's acknowledgment form that these written policies were received and reviewed as part of their Licensing Orientation.”

8VAC20-780-560-L Complaint related: No

“Based on observations, it was determined that staff did not sit with children during one meal time. Evidence: In the PreK-A classroom, the staff present during lunch were observed not sitting at the tables with the children.”

8VAC20-780-350-B-4 Complaint related: Yes

“Based on staff interviews and a review of attendance records, it was determined that one classroom of children between the ages of 3 and 5, was operated beyond the allowable staff:child ratio of 1:10 on two occasions. Evidence: 1 - On 11/8/2022 there was one staff with 16 children in the Pre-K A classroom between approximately 8:35-8:45AM. 2 - On 11/9/2022 there was one staff with 18 children in the Pre-K A classroom between approximately 8:20-8:45AM.”