Castles Daycare Academy

A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center.

The state verified the correction on Jul 28, 2026

The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.

The state verified the correction on Jul 28, 2026

Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes.

The state verified the correction on Jul 28, 2026

A written copy of the discipline policy was not provided and/or explained to each child’s parent, at the time of enrollment by the person who conducted the enrollment conference.

The state verified the correction on Jul 28, 2026

A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.

The state verified the correction on Jul 28, 2026

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.

Corrected during the visit

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

Corrected during the visit

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

The state verified the correction on Jul 20, 2026

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

Corrected during the visit

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division.

The state verified the correction on Jul 31, 2026

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

The state verified the correction on Jun 16, 2026

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

Corrected during the visit

When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.

Corrected during the visit

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

The state verified the correction on Mar 24, 2026

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Emergency medication was monitored.

The state verified the correction on Feb 18, 2026

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.

The state verified the correction on Feb 18, 2026

Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met.

The state verified the correction on Feb 18, 2026

The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.

The state verified the correction on Feb 18, 2026

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Program records were monitored.

The state verified the correction on Feb 18, 2026

A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.

The state verified the correction on Feb 18, 2026

A child care provider or uncompensated provider found to be disqualified and not eligible for employment in child care was employed or living in the home.

Corrected during the visit

A valid qualification letter was not on file and available to review at the facility.

The state verified the correction on Feb 18, 2026

Enhanced staff/child ratios and group sizes were not met.

The state verified the correction on Feb 18, 2026

Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.

The state verified the correction on Feb 18, 2026

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

The state verified the correction on Feb 18, 2026

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

The state verified the correction on Feb 20, 2026

All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children.

Corrected during the visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

The state verified the correction on Feb 18, 2026

Fire drills were not practiced monthly and/or the drill record was incomplete.

The state verified the correction on Feb 18, 2026

Screen time was offered to children under three years of age.

The state verified the correction on Feb 18, 2026

When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.

The state verified the correction on Feb 18, 2026