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Cadence Academy Preschool, Mallard

9625 Mallard Glen Road, Charlotte, NC 28262

licensed capacity: 199
a week, county median: $284

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Licensed by the stateInspection record

About

About Cadence Academy Preschool, Mallard

Cadence Academy Preschool, Mallard is a licensed child care center in Charlotte, North Carolina. It is licensed by the state, for up to 199 children, serving infants, toddlers, preschoolers and school-age children.

The North Carolina Division of Child Development and Early Education made 16 visits in the last 3 years and cited 60 rules across 11 of them. The visit list, in the state's words, is below.

InfantsSchool-ageAccepts child care subsidy

Ages served: infants, toddlers, preschoolers and school-age children

6 wk

6 mo

12 yr

From the state license

Ask when you call: rates, current openings, staff-to-child ratio, teacher qualifications and hours.

Type: Child care center
Ages: Infants, toddlers, preschoolers and school-age children
Hours today: Not listed
Licensed capacity: 199 children

Hours

Hours not listed. Call (704) 549-4344 to confirm.

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Programs

Programs and care

Ages	Infants, toddlers, preschoolers and school-age childrenFrom the state license
Child care subsidy	Accepts state child care subsidiesFrom the state license
Licensed capacity	199 childrenFrom the state license

Cost

Tuition and costs

Cadence Academy Preschool, Mallard has not listed its tuition. For comparison, full-time infant care at a child care center in Mecklenburg County has a median price of $284 a week (U.S. Department of Labor, 2022).

Ask the daycare for its ratesIt has not listed its tuition. The county medians below are a starting point.

Mecklenburg County medians, full time, per week

Infant

Center$284

Home daycare$189

Toddler

Center$251

Home daycare$180

Preschool

Center$171

Home daycare$180

School age

Center$90

Home daycare$100

County median full-time prices at centers and home daycares, U.S. Department of Labor, National Database of Childcare Prices, 2022 (the latest year). Not this daycare's rates; prices have risen since.

State record

Inspection reports for Cadence Academy Preschool, Mallard

License

Status: Licensed and operating
License type: Five Star Center License
Capacity: 199 children
Ages: Infants, toddlers, preschoolers and school-age children
License number: #60002689

See the state's record

Summary

16 visits in the last 3 years · Last visit Sep 9, 2026: no rules cited

Rules cited on 11 of 16 visits · 60 rules in all · 60 corrected

Records and paperwork 13
Health, medication and illness 12
Building, equipment and play areas 9
Safety and hazards 9
Staff training and qualifications 8
Food and nutrition 5
Supervision and ratios 1
Background checks 1
Discipline and child guidance 1
Safe sleep 1

For comparison: 92% of North Carolina daycares had at least one rule cited in the last 3 years; the typical daycare had 8.

A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.

The state lists an adverse action on this permit.

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See all 16 visits

Sep 9, 2026InspectionNo rules cited
Sep 3, 2026Inspection3 rules cited
- Building, equipment and play areas
  The depth of the loose surfacing was not based on critical height of the equipment.
  The state verified the correction on Sep 17, 2026
- Staff training and qualifications
  Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
  The state verified the correction on Sep 17, 2026
- Supervision and ratios
  Children were not adequately supervised at all times.
  The state verified the correction on Sep 3, 2026
Sep 3, 2026Inspection3 rules cited
- Building, equipment and play areas
  The depth of the loose surfacing was not based on critical height of the equipment.
  The state verified the correction on Sep 17, 2026
- Staff training and qualifications
  Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
  The state verified the correction on Sep 17, 2026
- Supervision and ratios
  Children were not adequately supervised at all times.
  The state verified the correction on Sep 3, 2026
Jul 9, 2026InspectionNo rules cited
Jul 2, 2026Inspection11 rules cited
- Health, medication and illness
  Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
  The state verified the correction on Jul 16, 2026
- Building, equipment and play areas
  The depth of the loose surfacing was not based on critical height of the equipment.
  The state verified the correction on Sep 17, 2026
- Health, medication and illness
  The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.
  The state verified the correction on Jul 16, 2026
- Records and paperwork
  Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
  The state verified the correction on Jul 16, 2026
- Staff training and qualifications
  Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
  The state verified the correction on Sep 17, 2026
- Staff training and qualifications
  All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.
  The state verified the correction on Sep 3, 2026
- Staff training and qualifications
  All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.
  The state verified the correction on Sep 3, 2026
- Building, equipment and play areas
  Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
  The state verified the correction on Jul 16, 2026
- Safety and hazards
  Fire drills were not practiced monthly and/or the drill record was incomplete.
  The state verified the correction on Jul 16, 2026
- Health, medication and illness
  Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory.
  The state verified the correction on Jul 16, 2026
- Food and nutrition
  The written feeding plan was not modified as the child's needs changed.
  The state verified the correction on Jul 16, 2026
May 11, 2026InspectionNo rules cited
Apr 7, 2026InspectionNo rules cited
Feb 12, 2026Inspection13 rules cited
- Health, medication and illness
  Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
  The state verified the correction on Feb 26, 2026
- Safety and hazards
  All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file.
  The state verified the correction on Feb 26, 2026
- Staff training and qualifications
  All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.
  The state verified the correction on Feb 26, 2026
- Staff training and qualifications
  All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file.
  The state verified the correction on Feb 26, 2026
- Records and paperwork
  Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
  Corrected during the visit
- Health, medication and illness
  On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
  The state verified the correction on Feb 26, 2026
- Records and paperwork
  Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
  The state verified the correction on Feb 25, 2026
- Health, medication and illness
  Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
  The state verified the correction on Feb 26, 2026
- Safety and hazards
  All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
  Corrected during the visit
- Safety and hazards
  Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.
  The state verified the correction on Feb 26, 2026
- Building, equipment and play areas
  All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
  The state verified the correction on Feb 26, 2026
- Food and nutrition
  The written feeding plan was not modified as the child's needs changed.
  The state verified the correction on Feb 26, 2026
- Safety and hazards
  Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division.
  Corrected during the visit
Jul 15, 2025Inspection5 rules cited
- Building, equipment and play areas
  The depth of the loose surfacing was not based on critical height of the equipment.
  The state verified the correction on Jul 25, 2025
- Records and paperwork
  A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.
  The state verified the correction on Jul 25, 2025
- Health, medication and illness
  Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
  The state verified the correction on Jul 25, 2025
- Safety and hazards
  A safe indoor and outdoor environment was not provided for the children.
  The state verified the correction on Jul 25, 2025
- Building, equipment and play areas
  All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
  The state verified the correction on Jul 25, 2025
Feb 26, 2025Inspection4 rules cited
- Records and paperwork
  Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
  Corrected during the visit
- Records and paperwork
  All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
  Corrected during the visit
- Safety and hazards
  All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
  The state verified the correction on Mar 10, 2025
- Food and nutrition
  Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.
  The state verified the correction on Mar 10, 2025

Show 6 earlier visits

Jan 21, 2025Inspection2 rules cited
- Staff training and qualifications
  A valid qualification letter was not on file and available to review at the facility.
  The state verified the correction on Feb 3, 2025
- Background checks
  Prior to employment a Criminal Background Check was not completed.
  The state verified the correction on Feb 3, 2025
Dec 6, 2024Inspection4 rules cited
- Records and paperwork
  An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.
  Corrected during the visit
- Records and paperwork
  The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.
  The state verified the correction on Dec 13, 2024
- Building, equipment and play areas
  The depth of the loose surfacing was not based on critical height of the equipment.
  The state verified the correction on Dec 13, 2024
- Health, medication and illness
  Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
  Corrected during the visit
Jul 31, 2024Inspection14 rules cited
- Health, medication and illness
  Aquatic activities were permitted in hot tubs, spas, saunas or steam rooms, portable wading pools, natural bodies of water, or other unfiltered non disinfected containments of water.
  Corrected during the visit
- Records and paperwork
  A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.
  The state verified the correction on Aug 12, 2024
- Discipline and child guidance
  Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file.
  The state verified the correction on Aug 12, 2024
- Health, medication and illness
  Medical exam or health assessment record was not on file before or within 30 days after admission.
  The state verified the correction on Aug 12, 2024
- Records and paperwork
  Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.
  The state verified the correction on Aug 12, 2024
- Staff training and qualifications
  New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
  The state verified the correction on Aug 12, 2024
- Records and paperwork
  Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
  The state verified the correction on Aug 12, 2024
- Records and paperwork
  All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
  The state verified the correction on Aug 12, 2024
- Safe sleep
  The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.
  Corrected during the visit
- Health, medication and illness
  Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
  Corrected during the visit
- Safety and hazards
  All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
  The state verified the correction on Aug 12, 2024
- Safety and hazards
  Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.
  Corrected during the visit
- Building, equipment and play areas
  Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
  The state verified the correction on Aug 19, 2024
- Building, equipment and play areas
  All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
  The state verified the correction on Aug 30, 2024
Jan 5, 2024InspectionNo rules cited
Dec 7, 2023Inspection2 rules cited
- Records and paperwork
  Facility did not follow written operational policies.
  The state verified the correction on Dec 22, 2023
- Food and nutrition
  An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)
  The state verified the correction on Dec 22, 2023
Nov 29, 2023Inspection2 rules cited
- Health, medication and illness
  Parent's medication authorization did not include required information.
  The state verified the correction on Dec 12, 2023
- Food and nutrition
  The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.
  The state verified the correction on Dec 12, 2023

Copied from the North Carolina Division of Child Development and Early Education on October 4, 2026; the state's records start around Oct 2023. Rule wording, severity and dates are the state's.

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