C4d Kidz Nursery

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing received a complaint on October 5, 2023, regarding lack of supervision. An investigation was conducted on October 6, 2023. The complaint was substantiated for lack of supervision because on October 4, 2023, a one-year-old child was left on the outside play area unattended for approximately 20 minutes. Staff were unaware the child was outside until a parent arrived to pick up the child and the child could not be found inside the center. A staff member found the child outside in the play area. The child was by the door that leads to the infant classroom. The child was crying when she was located. When the child was left alone, the staff members responsible for the child were not determined eligible and could not be alone with children. Concerns noted during the visit were two unqualified staff were alone in the infant classroom with seven infants, attendance records showed unqualified were alone in Infant and Preschool classrooms on October 4, 2023, and staff and child attendance records were incomplete.”

43U Children's Attendance

“Ensure exact departure times for children are documented. Four children were not signed out when they were no longer combined in the a.m. This was discussed and corrected at the visit. Ensure exact departure times for children are documented. Four children were not signed out when they were no longer combined in the a.m. This was discussed and corrected at the visit.”

Corrected during the visit

36U Staff Attendance

“Ensure exact departure times for staff are documented. On October 6, 2023, Staff #4 and Staff #5 did not sign out of the combined a.m. classroom. This was discussed and corrected at the visit. Ensure exact departure times for staff are documented. On October 6, 2023, Staff #4 and Staff #5 did not sign out of the combined a.m. classroom. This was discussed and corrected at the visit.”

Corrected during the visit

28U General Qualifications

“Ensure staff are not alone with children until a comprehensive background check is complete and eligibility results are received. Staff #3 was alone with children and has pending out-of-state checks. According to attendance records, Staff #1 was alone with children on October 4, 2023. Staff #1 turned 18 and was not determined eligible yet. Ensure staff are not alone with children until a comprehensive background check is complete and eligibility results are received. Staff #3 was alone with children and has pending out-of-state checks. According to attendance records, Staff #1 was alone with children on October 4, 2023. Staff #1 turned 18 and was not determined eligible yet. This was corrected because the center license is now suspended.”

27U Ratios, Group Size, and Supervision

“Ensure staff-to-child ratio is maintained through the assignment of qualified staff directly supervising the children. On October 4, 2023, a one-year-old child was left on the outside play area unattended for approximately 20 minutes. Staff were unaware the child was outside until a parent arrived to pick up the child and the child could not be found in the center. Staff #5 found the child outside in the play area. The child was by the door that leads to the infant classroom. The child was crying when she was located. When the child was left alone, Staff #3 and Staff #6 were signed into attendance records as responsible for the child. Staff #3 is an intern, but had not been employed for at least 30 days, and was not determined eligible through a comprehensive background check. Staff #6 is under 18. Both staff could not be alone with children. According to attendance records on October 4, 2023, Staff #1, an aide without criminal history determination, and Staff #2, an aide, were alone with eight infants from 8:45 am to 1:30 pm. and 2:30 p.m. to 3:30 p.m. in the infant classroom. In the Preschool classroom, Staff #3 was alone from 1:00 p.m. to 2:00 p.m. during naptime with seven preschool age children. During the visit on October 6, 2023, Staff #2 and Staff #3 were alone in the infant classroom with seven infants. Attendance records showed Staff #2 and Staff #3 were alone in the classroom from 8:15 a.m. until 9:20 a.m. when the licensing specialist had Administrator Cannon enter the classroom. Ensure staff-to-child ratio is maintained through the assignment of qualified staff directly supervising the children. On October 4, 2023, a one-year-old child was left on the outside play area unattended for approximately 20 minutes. Staff were unaware the child was outside until a parent arrived to pick up the child and the child could not be found in the center. Staff #5 found the child outside in the play area. The child was by the door that leads to the infant classroom. The child was crying when she was located. When the child was left alone, Staff #3 and Staff #6 were signed into attendance records as responsible for the child. Staff #3 is an intern, but had not been employed for at least 30 days, and was not determined eligible through a comprehensive background check. Staff #6 is under 18. Both staff could not be alone with children. According to attendance records on October 4, 2023, Staff #1, an aide without criminal history determination, and Staff #2, an aide, were alone with eight infants from 8:45 am to 1:30 pm. and 2:30 p.m. to 3:30 p.m. in the infant classroom. In the Preschool classroom, Staff #3 was alone from 1:00 p.m. to 2:00 p.m. during naptime with seven preschool age children. During the visit on October 6, 2023, Staff #2 and Staff #3 were alone in the infant classroom with seven infants. Attendance records showed Staff #2 and Staff #3 were alone in the classroom from 8:15 a.m. until 9:20 a.m. when the licensing specialist had Administrator Cannon enter the classroom.”

74U Lesson Plans

“Ensure Toddler 2 and 3-4y rooms have lesson plans.”

72U Feeding of Infants

“Ensure cups are labeled when personal use. Ensure no food is in a cup/bottle when prepared from home without a doctor's note. Ensure feeding forms are updated monthly. Child #5 last semi solid update 8-4-23. Child #4 has a baby food on schedule but not on approved semi solid list. Child #3 last semi solid food update was 7-3-23.”

63U Administration of Medication

“Ensure medication is stored off the changing table. Ensure medication is accompanied with a MAR correctly filled out. Child #1 not completely filled out. Child #2 wrong form; two medications on one form and wrong form for daily use. Child #4 no MAR for diaper cream or Pedialyte in a cup. No doctor's note for Pedialyte use.”

53U Outdoor Area

“Ensure no standing water on the play area outdoors. Ensure the gate is self closing and the broken fence is repaired.”

49U Indoor Space

“Ensure a measured room capacity is not exceeded. Attendance records for 9-13-23 show the Toddler 1 room was over the measured capacity of 10, by one child. A discussion was had to put rooms at capacity with qualified staff or go to the Toddler 2 room. Ensure lamp cords are out of reach. Infant room has baby shark lamps where the cords are accessible. Ensure bathroom has adequate lighting. Ensure the closet in Toddler 2 is inaccessible. Ensure the closet in the bathroom is inaccessible. Ensure the exit door in the 3-4 year old room to outside is able to be readily opened.”

30U Personnel Files

“Ensure staff files are complete. Four staff need CPR and First Aid training; three staff need orientation; four staff need OCCL's health and safety training; two staff need application/resume or personal data sheet; three staff need job descriptions; five staff need references; four staff need fingerprinting eligibility letters; four staff need adult abuse registry check; five staff need health appraisals and tb screening; three staff need release of employment; four staff need service letters.”

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received a complaint on July 6, 2023, regarding infant safe sleep violations and improper infant feeding. An investigation was conducted on July 7, 2023. This complaint is substantiated for non-compliance with infant safe sleep requirements because the specialist observed two infants asleep in bouncers and one infant asleep in a swing. There is no evidence to substantiate the allegation of improper infant feeding because during the visit an infant was observed being held while being fed a bottle and staff stated they hold the infants when they are fed. A concern noted was the facility did not have a qualified staff trained in day-to-day operations.”

OCCL Standards Complaint (Substantiated)

“The Office of Child Care and Licensing (OCCL) received a complaint on June 6, 2023, regarding improper staff-to-child ratio, improper discipline, not being truthful, and not following screen time requirements. An investigation was conducted on June 7, 2023. The complaint is substantiated for improper staff-to-child ratio because according to attendance records on May 30, 2023, the infant classroom had nine children present, the youngest was an infant, from 1:30 p.m. to 4:00 p.m. On June 5, 2023, an aide was alone with up to six children. On June 6, 2023, [name] was alone with six infants from 8:20 a.m. to 8:25 a.m. There is no evidence to substantiate the allegations of improper discipline, not being truthful, and not following screen time requirements because all staff interviewed denied these allegations. Several additional concerns noted were the fence in the back of the outdoor play area is broken and splintering. The gate to enter and exit the outdoor play area is not self-closing. In the kitchen, the counters were not cleaned and were cluttered with dirty dishes, the floor was not cleaned of food particles, there was buildup of dirt and debris on the floor, and a trash can without a lid was observed. In the Toddler Two classroom, the classroom sink area had mold and mildew on the walls, baseboard, and carpet in the classroom sink area and dirty dishes were sitting on a classroom shelf. An infant daily log needed to be updated with an infant s sleep time. A plastic bag was accessible to toddlers. Infant bottles were not labeled with the infant s name. Child attendance was incomplete because several children were not signed out on May 30, 2023. Staff attendance was inaccurate and incomplete because on June 7, 2023, two parent volunteers were present, but were not signed in on the infant attendance record. On May 30, 2023, Staff #1 was signed into the both the combined a.m. classroom and the infant classroom from 8:00 a.m. to 9:00 a.m. O n June 5, 2023, Staff #1 was signed into both the infant classroom and the toddler classroom at the same time from 8:00 a.m. to 12:41 p.m. and 1:41 p.m. to 4:10 p.m. Staff #2 was signed into both the infant classroom and the toddler classroom at the same time from 11:50 a.m. to 12:40 p.m. and 1:30 p.m. to 3:30 p.m. Staff #3 was signed into both the infant classroom and the toddler classroom at the same time from 12:41 p.m. to 4:00 p.m. Staff files were incomplete.”

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received a complaint on July 6, 2023, regarding infant safe sleep violations and improper infant feeding. An investigation was conducted on July 7, 2023. This complaint is substantiated for non-compliance with infant safe sleep requirements because the specialist observed two infants asleep in bouncers and one infant asleep in a swing. There is no evidence to substantiate the allegation of improper infant feeding because during the visit an infant was observed being held while being fed a bottle and staff stated they hold the infants when they are fed. A concern noted was the facility did not have a qualified staff trained in day-to-day operations.”

OCCL Standards Complaint (Substantiated)

“The Office of Child Care and Licensing (OCCL) received a complaint on June 6, 2023, regarding improper staff-to-child ratio, improper discipline, not being truthful, and not following screen time requirements. An investigation was conducted on June 7, 2023. The complaint is substantiated for improper staff-to-child ratio because according to attendance records on May 30, 2023, the infant classroom had nine children present, the youngest was an infant, from 1:30 p.m. to 4:00 p.m. On June 5, 2023, an aide was alone with up to six children. On June 6, 2023, [name] was alone with six infants from 8:20 a.m. to 8:25 a.m. There is no evidence to substantiate the allegations of improper discipline, not being truthful, and not following screen time requirements because all staff interviewed denied these allegations. Several additional concerns noted were the fence in the back of the outdoor play area is broken and splintering. The gate to enter and exit the outdoor play area is not self-closing. In the kitchen, the counters were not cleaned and were cluttered with dirty dishes, the floor was not cleaned of food particles, there was buildup of dirt and debris on the floor, and a trash can without a lid was observed. In the Toddler Two classroom, the classroom sink area had mold and mildew on the walls, baseboard, and carpet in the classroom sink area and dirty dishes were sitting on a classroom shelf. An infant daily log needed to be updated with an infant s sleep time. A plastic bag was accessible to toddlers. Infant bottles were not labeled with the infant s name. Child attendance was incomplete because several children were not signed out on May 30, 2023. Staff attendance was inaccurate and incomplete because on June 7, 2023, two parent volunteers were present, but were not signed in on the infant attendance record. On May 30, 2023, Staff #1 was signed into the both the combined a.m. classroom and the infant classroom from 8:00 a.m. to 9:00 a.m. O n June 5, 2023, Staff #1 was signed into both the infant classroom and the toddler classroom at the same time from 8:00 a.m. to 12:41 p.m. and 1:41 p.m. to 4:10 p.m. Staff #2 was signed into both the infant classroom and the toddler classroom at the same time from 11:50 a.m. to 12:40 p.m. and 1:30 p.m. to 3:30 p.m. Staff #3 was signed into both the infant classroom and the toddler classroom at the same time from 12:41 p.m. to 4:00 p.m. Staff files were incomplete.”

OCCL Standards Complaint (Substantiated)

“The Office of Child Care and Licensing received a complaint on May 1, 2023, regarding improper staff-to-child ratio, not understanding the child s needs, and not having water available. An investigation was conducted on May 4, 2023, and May 10, 2023. This complaint is substantiated for not understanding the child s needs because Staff #5 stated she gave Child #1, a one-year-old, a hot chip, which caused the child to cry and shake. This complaint is substantiated for improper staff-to-child ratio because Staff #5 stated she left the infant room to enter the Toddler 1 s classroom leaving five infants with one staff member. There is no evidence to substantiate the allegation of not having water available because Staff #2 and Staff #5 stated the child did receive water. Several additional serious concerns were noted. There were not enough staff physically present on May 4, 2023, to fulfill the minimum daily functions because all staff that were present were needed in the classrooms to maintain staff-to-child ratio. One infant was observed asleep in a bouncer and one infant was asleep in a swing. When the specialist informed the staff that the infants must sleep in cribs, one staff placed one infant on his stomach. The specialist informed the staff, the infant must be placed to sleep on his back. Attendance records from April 26, 2023, May 8, 2023, and May 9, 2023, documented several times unqualified staff, and staff under 18 were alone in the classroom with children; several times children were present in the classroom, but no staff were documented as present; Staff #8, who was not yet determined eligible through a comprehensive background check, was present in the classrooms on May 8, 2023, and May 9, 2023; and several times staff-to-child ratio was not maintained. Other concerns noted were the gate to the outdoor play area was not self-closing or self-latching, the last fire drill and inspection checklist was on March 10, 2023, staff were sharing food with children by giving a one-year-old a hot chip, and attendance records for both staff and children were not accurate and did not include exact arrival and departure times.”

72U Feeding of Infants

“Two infant feeding schedules needed to be updated.”

Correction date in the state record: Apr 19, 2023

OCCL Standards Complaint (Substantiated)

“The Office of Child Care Licensing (OCCL) received complaints on February 17 and 21, 2023, regarding staff-to-child ratio. An investigation was conducted on February 21, 2023. This complaint is substantiated because according to attendance records from February 15, 16, and, 17, 2023, two classrooms were documented as not following proper staff-to-child ratio. Additional concerns noted were staff and children s attendance were incomplete because there were several staff and children not signed out.”

71U Meals and Snacks

“Ensure children are served all meal components. LS Sommer observed the two-year-old children eating cupcakes with water for affternoon snack. This was discussed and agreed to comply.”

Corrected during the visit

53U Outdoor Area

“Add fall zone materials to the two small plastic slides observed on the grass. Repair the broken vinyl fence post on the back right corner of the playground.”

45U Hazardous Materials

“Ensure cleaning supplies are out of reach of the children. LS Sommer observed lysol spray on a child height shelf. This was corrected when LS Sommer removed the spray and staff agreed to comply.”

Corrected during the visit

71U Meals and Snacks

“Ensure children are served all meal components. LS Sommer observed the two-year-old children eating cupcakes with water for affternoon snack. This was discussed and agreed to comply.”

Corrected during the visit

53U Outdoor Area

“Add fall zone materials to the two small plastic slides observed on the grass. Repair the broken vinyl fence post on the back right corner of the playground.”

45U Hazardous Materials

“Ensure cleaning supplies are out of reach of the children. LS Sommer observed lysol spray on a child height shelf. This was corrected when LS Sommer removed the spray and staff agreed to comply.”

Corrected during the visit