Beloved Hearts Enrichment Center
3655 Lee Rd, Shaker Heights, OH
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Bertha Holliday is a licensed home daycare in Bedford Heights, Ohio. The state has licensed it since January 1, 2014.
As a home daycare, the provider shares the address with families when you call.
Ohio Department of Children and Youth made 7 visits in the last 3 years and cited 28 rules across 7 of them. The visit list, in the state's words, is below.
Hours
Programs
| Setting | Family child care homeFrom the state license |
|---|
Cost
Bertha Holliday has not listed its tuition. For comparison, full-time infant care at a home daycare in Cuyahoga County has a median price of $200 a week (U.S. Department of Labor, 2022).
State record
7 visits in the last 3 years · Last visit Sep 11, 2026: 5 rules cited
Rules cited on 7 of 7 visits · 28 rules in all
For comparison: 93% of Ohio daycares had at least one rule cited in the last 3 years; the typical daycare had 13.
A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Own this daycare? Add your response to the state record
5180:2-13-23 Infant Bottle and Food Preparation
“During the inspection, it was determined that bottles containing formula for a particular infant was not labeled with the childs name and date of preparation. Submit the programs corrective action plan to verify compliance with the requirements of this rule.”
5180:2-13-22 Meals and Snacks
“During the inspection, it was determined that the program's weekly menu did not meet the requirement.The following was observed: The posted menu was not currently dated.Submit the programs corrective action plan to the Department to verify compliance with the requirements of this rule.”
5180:2-13-18 Attendance
“During the inspection, it was determined the program did not meet the requirements for keeping an attendance record. The following was observed: A child in care was not listed on the attendance record.Submit the programs corrective action plan to the Department to verify compliance with the requirements of this rule.”
5180:2-13-14 Requirements for Field and Routine Trips
“In review of the program's records, it was determined that requirements for written permission from the parent/guardian for a field trip or routine trip were not met.The following was observed: At least one child's routine written permission form was not updated.Submit the programs corrective action plan to verify compliance with the requirements of this rule.”
5180:2-13-11 Fall Zone
“During the inspection, it was determined that the playground did not have adequate shock-absorbing surface under and around playground equipment.Any equipment designed for climbing, swinging, bouncing, or sliding should not be placed over, or immediately next to, hard surfaces such as asphalt, concrete, dirt, grass, or flooring covered by carpet or gym mats not intended for use as as surfacing for climbing equipment. Submit the programs corrective action plan, which includes written verification of the discontinued use of this equipment until corrections are made along with a description of the shock-absorbing surface added, to the Department to verify compliance with the requirements of this rule.”
5180:2-13-18 Attendance
“During the inspection, it was determined the program did not meet the requirements for keeping an attendance record as listed in number 2 below:1. No attendance record was being maintained.2. The attendance record was not being consistently completed.3.The record did not include the name of at least one child.4. The record did not include the birth date of at least one child.5.The record did not include the assigned group.6.The record did not include the childs weekly schedule.7.The record did not include the time (hours and minutes) of each childs arrival and departure to the program, including transportation by the program.8. The original attendance record was not kept at the program for a period of one year.Submit the programs corrective action plan to the Department to verify compliance with the requirements of this rule.”
5180:2-13-15 Child Medical and Enrollment Records
“In review of the children's records, it was determined that information had not been secured from the parent/guardian on the JFS 01234 Child Enrollment and Health Information For Child Care, as required, for the items in number 13 below: 1. No enrollment form was completed for at least one child 2. The current JFS 01234 was not completed for at least one child 3. Complete child information 4. Complete parent information 5. Complete emergency contact information 6. Complete physician information 7. Information regarding the parent list 8. Health information 9. Additional information for all boxes checked yes 10. Emergency transportation information 11. Parent/guardians signature 12. Diapering Statement 13. Acknowledgement of Policies and Procedures 14. Enrollment form for at least one child was not updated by either the parent or the administrator 15. Enrollment form for at least one child was not signed by the administrator 16. Other [ ] Submit the program's corrective action plan to the Department to verify compliance with the requirements of this rule.”
5180:2-13-12 Safe Environment
“During the inspection, it was determined the water temperature was 128 degrees Fahrenheit in the following room, the basement bathroom. This temperature exceeds the requirement of remaining below 120 degrees Fahrenheit. Correct the violation and submit the program's corrective action plan to verify compliance with the requirement of the rule.”
5180:2-13-11 Fall Zone
“During the inspection, it was determined that the playground did not have adequate fall surface under and around equipment as noted in the following number 3 below:1. No fall surface2. Adequate fall surface to soften the impact of a fall3. There were mats in the play space but they were not placed under and around the sliding board.Any equipment designed for climbing, swinging, bouncing, or sliding needs a fall zone of protective material resilient under and around the equipment in order to protect children in the event of a fall. Submit the programs corrective action plan, which includes written verification of the discontinued use of this equipment until corrections are made along with a description of the resilient material added, to the Department to verify compliance with the requirements of this rule.”
5180:2-13-07 Provider Responsibilities
“During the inspection, it was determined the provider did not obtain or maintain the required liability insurance. Correct the violation and submit proof of insurance with the program's corrective action plan to verify compliance with the requirement of the rule.”
5180:2-13-22 Fluid Milk
“During the inspection, it was determined that the program did not have the type of milk on-site to ensure that all children were served age-appropriate fluid milk requirements. Submit the programs corrective action plan to the Department to verify compliance with the requirements of this rule.”
5180:2-13-15 Child Medical and Enrollment Records
“In review of the children's records, it was determined that information had not been secured from the parent/guardian on the JFS 01234 Child Enrollment and Health Information For Child Care, as required, for the items in number 13 below: 1. No enrollment form was completed for at least one child 2. The current JFS 01234 was not completed for at least one child 3. Complete child information 4. Complete parent information 5. Complete emergency contact information 6. Complete physician information 7. Information regarding the parent list 8. Health information 9. Additional information for all boxes checked yes 10. Emergency transportation information 11. Parent/guardians signature 12. Diapering Statement 13. Acknowledgement of Policies and Procedures 14. Enrollment form for at least one child was not updated by either the parent or the administrator 15. Enrollment form for at least one child was not signed by the administrator 16. Other [ ] Submit the program's corrective action plan to the Department to verify compliance with the requirements of this rule.”
5180:2-13-11 Outdoor Space
“During the inspection, it was determined that the following hazardous conditions existed in the outdoor play area, as noted in number 15 below: 1. There was broken glass.2. There were tall weeds.3. There was poison ivy.4. There were tree branches.5. There was mold visible.6. The sandbox was contaminated.7. There were thistles with prickers.8. There were bird droppings.9. The outdoor area was littered with trash.10. The trash can was missing a lid.11. The trash was not emptied from the day(s) before.12. The trash can was overflowing with trash.13. The trash can was infested with insects.14. The trash can was visibly dirty.15. A sandbox that was uncovered while not in use.Correct the violation and submit the program's corrective action plan to verify compliance with the requirement of the rule.”
5180:2-13-15 Child Medical and Enrollment Records
“In review of the children's records, it was determined that information had not been secured from the parent/guardian on the JFS 01234 Child Enrollment and Health Information For Child Care, as required, for the items in number 13 below: 1. No enrollment form was completed for at least one child 2. The current JFS 01234 was not completed for at least one child 3. Complete child information 4. Complete parent information 5. Complete emergency contact information 6. Complete physician information 7. Information regarding the parent list 8. Health information 9. Additional information for all boxes checked yes 10. Emergency transportation information 11. Parent/guardians signature 12. Diapering Statement 13. Acknowledgement of Policies and Procedures 14. Enrollment form for at least one child was not updated by either the parent or the administrator 15. Enrollment form for at least one child was not signed by the administrator 16. Other [ ] Submit the program's corrective action plan to the Department to verify compliance with the requirements of this rule.”
5180:2-13-14 Requirements for Field and Routine Trips
“In review of the program's records, it was determined that requirements for written permission from the parent/guardian for a field trip or routine trip were not met as listed in number 11 below: 1. Written parental permission was not secured for field trips and/or routine trips off the premises.2. The written permission was missing the childs name.3. The written permission was missing the date(s) of the trip(s) (field trips only).4. The written permission was missing the destination(s) of the trip(s).5. The written permission was missing the departure and return time(s) of the trip(s) (field trips only).6. The written permission was missing the signature of the parent.7. The written permission was missing the date on which the permission was signed.8. The written permission was missing a statement notifying parents how their child will be transported.9. Permission forms for routine trips were not being updated annually.10. Written parental permission forms for field trips and/or routine trips were not being maintained on file for at least one year from the date of the trip.11. The provider's vehicle is listed as a mode of transportation on the written permission form but the provider stated that she does not transport children in her vehicle. The mode of transportation section must be updated to reflect current information.Submit the programs corrective action plan to verify compliance with the requirements of this rule.”
5180:2-13-11 Outdoor Space
“During the inspection, it was determined that an outdoor play area was used which was not protected from traffic and other hazards by a fence in good repair, or other barrier. Although the fence or natural barrier was not meeting the rule requirements, it was determined to not present an immediate risk for a child to be able to leave the playground. The fence or gate was not in good repair and/or being used inappropriately as noted in number 12 below: 1. The fencing had missing slat boards.2. The fencing was broken.3. The fencing was loose.4. The fencing was rotting.5. The gate was broken and did not close.6. The gate was locked.7. The latch on the gate was broken.8. The latch was easily opened by children on the playground.9. The latch was not engaged to prevent children from opening the gate.10. The gate had no latch. 11. There were bolts with more than two threads exposed along a fence line or gate on a playground.12. There is a gap between the bottom of the portable fence and the ground. Submit the programs corrective action plan to the Department to verify compliance with the requirements of this rule.”
5101:2-13-22 Meals and Snacks
“During the inspection, it was determined that the program's weekly menu did not meet the requirement as noted in number 1 below. 1. The menu was not posted.2. The posted menu was not in a visible place readily accessible to parents.3. The menu was not currently dated.4. The entire menu was substituted.5. At least one item on menu did not match what was served.6. The meal or snack served did not match the posted menu.Submit the program's corrective action plan to verify compliance with the requirement of the rule.”
5101:2-13-16 Medical, Dental, and General Emergency Plan
“During the inspection, it was determined the following information was not posted for item numbers 1 and 3 below:1. Fire alert plan, including a diagram indicating evacuation routes was missing in the basement bathroom.2. Weather alert plan was missing details for [ ]. 3. Weather alert plan, including a diagram indicating evacuation routes was missing in the basement bathroom. Correct the violation and submit the program's corrective action plan to verify compliance with the requirement of the rule.”
5101:2-13-11 Fall Zone
“During the inspection, it was determined that the playground did not have adequate fall surface under and around equipment as noted in the following number 1 below:1. No fall surface under and around the slide, only present in front of the slide.2. Adequate fall surface to soften the impact of a fall3. Other [ ].Any equipment designed for climbing, swinging, bouncing, or sliding needs a fall zone of protective material resilient under and around the equipment in order to protect children in the event of a fall. Submit the programs corrective action plan, which includes written verification of the discontinued use of this equipment until corrections are made along with a description of the resilient material added, to the Department to verify compliance with the requirements of this rule.”
5101:2-13-15 Child Medical and Enrollment Records
“In review of the children's records, it was determined that information had not been secured from the parent/guardian on the JFS 01234 Child Enrollment and Health Information For Child Care, as required, for the items in number 8 below: 1. No enrollment form was completed for at least one child 2. The current JFS 01234 was not completed for at least one child 3. Complete child information 4. Complete parent information 5. Complete emergency contact information 6. Complete physician information 7. Information regarding the parent list 8. Health information 9. Additional information for all boxes checked yes 10. Emergency transportation information 11. Parent/guardians signature 12. Diapering Statement 13. Acknowledgement of Policies and Procedures 14. Enrollment form for at least one child was not updated by either the parent or the administrator 15. Enrollment form for at least one child was not signed by the administrator 16. Other [ ] Submit the program's corrective action plan to the Department to verify compliance with the requirements of this rule.”
5101:2-13-14 Requirements for Field and Routine Trips
“In review of the program's records, it was determined that requirements for written permission from the parent/guardian for a field trip or routine trip were not met as listed in number 4 below: 1. Written parental permission was not secured for field trips and/or routine trips off the premises.2. The written permission was missing the childs name.3. The written permission was missing the date(s) of the trip(s) (field trips only).4. The written permission was missing the destination(s) of the trip(s).5. The written permission was missing the departure and return time(s) of the trip(s) (field trips only).6. The written permission was missing the signature of the parent.7. The written permission was missing the date on which the permission was signed.8. The written permission was missing a statement notifying parents how their child will be transported.9. Permission forms for routine trips were not being updated annually.10. Written parental permission forms for field trips and/or routine trips were not being maintained on file for at least one year from the date of the trip.11. Other: [ ].Submit the programs corrective action plan to verify compliance with the requirements of this rule.”
5101:2-13-11 Fall Zone
“During the inspection, it was determined that the playground did not have adequate fall surface under and around equipment as noted in the following number 1 below:1. No fall surface under and around the sliding board.2. Adequate fall surface to soften the impact of a fall3. Other [ ] Any equipment designed for climbing, swinging, bouncing, or sliding needs a fall zone of protective material resilient under and around the equipment in order to protect children in the event of a fall. Submit the programs corrective action plan, which includes written verification of the discontinued use of this equipment until corrections are made along with a description of the resilient material added, to the Department to verify compliance with the requirements of this rule.”
5101:2-13-16 Medical, Dental, and General Emergency Plan
“During the inspection, it was determined the following information was not posted for item numbers 1 and 3 below:1. Fire alert plan, including a diagram indicating evacuation routes. It was missing from both 1st floor bathrooms and the bedroom/playroom.2. Weather alert plan was missing details for [ ]. 3. Weather alert plan, including a diagram indicating evacuation routes. It was missing from both 1st floor bathrooms and the bedroom/playroom. Correct the violation and submit the program's corrective action plan to verify compliance with the requirement of the rule.”
5101:2-13-12 Safe Environment
“During the inspection, it was determined the water temperature was 130 degrees Fahrenheit in the following room, the first floor bathrooms. This temperature exceeds the requirement of remaining below 120 degrees Fahrenheit. Correct the violation and submit the program's corrective action plan to verify compliance with the requirement of the rule.”
5101:2-13-12 Safe Environment
“Children in care shall be protected from any items and conditions which threaten their health, safety, and well being. During the inspection, it was determined that children were not protected from the following item(s) or condition(s) which may threaten their health, safety, or well being as noted in the following number 12 below:1. Surge protectors/outlets did not have childproof receptacle covers.2. Open pull cords that are not closed loop.3. Toys or other items small enough to be swallowed were present in the space where infants and/or toddlers were in care.4. Electrical/extension cords attached to an object that would not likely result in a severe injury if pulled.5. Stacked chairs.6. Telephone cords.7. Employee(s) purse(s).8. Diaper bags.9. Television not securely anchored.10. Small or lightweight pieces of shelving units are not securely anchored to the wall.11. Staff member stepped over a barrier/gate while holding a child.12. Chipping or peeling paint along the baseboards in the kitchen.13. An area rug did not have a nonskid backing.14. An area rug presented a tripping hazard.15. A floor surface was unsafe in that [ ].16. No platform was provided for the sink or toilet.17. The platform provided for the sink or toilet was not sturdy.18. The platform provided for the sink or toilet posed a safety hazard in that [ ].19. Emergency exits were blocked by the following furniture in that [ ].20. A mercury thermometer was being used to take a childs temperature. 21. Methods of ventilation used did not provide protection from rodents, insects, or other hazards.22. Other [ ].Submit the programs corrective action plan to the Department to verify compliance with the requirements of this rule.”
5101:2-13-11 Outdoor Space
“During the inspection, it was determined that the following hazardous conditions existed in the outdoor play area, as noted in numbers 15 and 16 below: 1. There was broken glass.2. There were tall weeds.3. There was poison ivy.4. There were tree branches.5. There was mold visible.6. The sandbox was contaminated.7. There were thistles with prickers.8. There were bird droppings.9. The outdoor area was littered with trash.10. The trash can was missing a lid.11. The trash was not emptied from the day(s) before.12. The trash can was overflowing with trash.13. The trash can was infested with insects.14. The trash can was visibly dirty.15. Many large loose bricks.16. An unanchored large wrought iron stand.Correct the violation and submit the program's corrective action plan to verify compliance with the requirement of the rule.”
5101:2-13-11 Outdoor Space
“During the inspection, it was determined that an area was used which was not protected from traffic and other hazards by a continuous fence in good condition, or natural barrier, that ensured children were not able to leave the playground area. The fence or natural barrier was determined to present an immediate risk for a child to be able to leave the playground as noted in number 1 below:1. The fence, natural barrier, or combination of fence and natural barrier was not continuous.2. The fencing had missing slat boards through which children could leave the playground.3. The gate was broken and did not close.4. The latch on the gate was broken.5. The gate had no latch.6. The fencing was broken.7. The latch was easily opened by children on the playground.8. The latch was not engaged to prevent children from opening the gate.9. The portable fencing approved for use by the Department was not being used. 10. Other [ ]. Discontinue use of the playground and provide a space for outdoor play which is well defined by a continuous fence or natural barrier and protected from other hazards. Submit the programs corrective action plan to the Department to verify compliance with the requirements of this rule.”
5101:2-13-04 Fire Safety for Type B Homes
“During the inspection, it was determined that the Type B Home did not have a working smoke alarm in the basement. A working smoke alarm must be placed, installed, tested, and maintained in accordance with manufacturer's recommendations. Submit the programs corrective action plan to verify compliance with this rule.”
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3655 Lee Rd, Shaker Heights, OH
Bedford Hts, OH 44146 · Home daycare: the provider shares the address with families
19800 Stafford Ave, Maple Heights, OH
5065 Northfield Road Unit A, Bedford Heights, OH
Bedford, OH 44146 · Home daycare: the provider shares the address with families
Bedford Heights, OH 44146 · Home daycare: the provider shares the address with families
Bedford, OH 44146 · Home daycare: the provider shares the address with families
Bedford, OH 44146 · Home daycare: the provider shares the address with families
Bedford Heights, OH 44146 · Home daycare: the provider shares the address with families
FAQ
Yes. Ohio Department of Children and Youth lists it as licensed and operating, first licensed January 1, 2014.
Ohio Department of Children and Youth lists the most recent visit on September 11, 2026, with 5 rules cited. It lists 7 visits in the last 3 years.
Yes. Inspectors cited 28 rules across 7 of 7 visits in the last 3 years. For comparison: 93% of Ohio daycares had at least one rule cited in the last 3 years; the typical daycare had 13. A cited rule is what an inspector found on the day of a visit. It is not a rating of the daycare today.
Its hours are not listed. Call (216) 233-2016 to confirm.
It has not listed its tuition. Call (216) 233-2016 to ask.
(216) 233-2016.
Bedford Heights, OH 44146. It is a home daycare, so the provider shares the street address with families directly.